Transactions temporarily paused for multiple Italian brands

Incident Report for Tillo

Resolved

This incident has been resolved.

Posted Nov 14, 2026 - 22:35 GMT

Monitoring

A fix has been implemented and we have enabled the brands. We are monitoring transactions.

Posted Nov 14, 2026 - 22:32 GMT

Investigating

We are aware of elevated error rates affecting transaction requests across multiple Italian brands. Transactions for affected brands have been paused while we investigate the issue.

Our team is actively investigating and working to restore availability.

Affected brands:
Buono Carburante Enilive Digitale Italy
Calzedonia Italy
Decathlon Italy
Douglas Italy
ENI Italy
Esselunga Italy
Intimissimi Italy
OVS Italy
Tezenis

Posted Nov 14, 2026 - 18:42 GMT

This incident affected: Tillo Content (Content - Europe).