Update - There are no further developments at this time, we will provide our next update on Monday June 8th.
Jun 05, 2026 - 23:27 BST
Update - Work towards recovery of these brands remains ongoing. The issue remains unchanged at this time.
Jun 05, 2026 - 00:20 BST
Identified - We have identified the issue affecting transactions for the SAR brands listed here. We are working on a resolution now and expect for the brands to be back online within the next 48 hours.
Jun 02, 2026 - 18:32 BST
Update - We are continuing to work internally to resolve this issue and expect to share additional updates as soon as they becomes available.
Affected brands:
Amazon Saudi Arabia
HungerStation Saudi Arabia
Nahdi Pharmacies Saudi Arabia
Petromin Express Saudi Arabia
Sawa Card Saudi Arabia
Patchi Saudi Arabia
ShoeMart Saudi Arabia
Noon Saudi Arabia
Jun 01, 2026 - 22:51 BST
Update - We are aware of elevated error rates affecting transaction requests across multiple SAR brands. Transactions for affected brands have been paused while we investigate the issue.
Our team is actively investigating and working to restore availability.
Affected brands:
Amazon Saudi Arabia
HungerStation Saudi Arabia
Nahdi Pharmacies Saudi Arabia
Petromin Express Saudi Arabia
Sawa Card Saudi Arabia
Patchi Saudi Arabia
ShoeMart Saudi Arabia
Jun 01, 2026 - 19:15 BST
Investigating - We are aware of elevated error rates affecting transaction requests across multiple SAR brands. Transactions for affected brands have been paused while we investigate the issue.
Our team is actively investigating and working to restore availability.
Affected brands:
Amazon Saudi Arabia
HungerStation Saudi Arabia
Nahdi Pharmacies Saudi Arabia
Petromin Express Saudi Arabia
Sawa Card Saudi Arabia
Jun 01, 2026 - 14:19 BST