Tillo system status

All Systems Operational

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Welcome to Tillo's system status page - we aim for full transparency on our service and use this to keep our clients informed of any system issues that impact our service.

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Uptime over the past 90 days. View historical uptime.
Tillo API Operational
Tillo Hub Operational
Gift Code Hosting Operational
Tillo Content Operational
90 days ago
100.0 % uptime
Today
Content - UK Operational
Content - Europe Operational
Content - Scandinavia Operational
Content - USA & Canada Operational
Content - India Operational
Content - Australia & New Zealand Operational
Content - Middle East Operational
90 days ago
100.0 % uptime
Today
Banking Service Provider Operational
Tillo StoreFront Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Banking provider maintenance window - 07/02/26 - 08/02/26 - Payments will not be processed during this time Feb 7, 2026 18:00 - Feb 8, 2026 04:00 GMT

Our banking provider HSBC will be undergoing essential maintenance on 07/02/26 from 18:00 GMT until 08/02/26 - 04:00 GMT.

During this time no payments will be received or auto matched.

Please ensure that all top ups and payments are completed during the working day prior to this maintenance window.
Posted on Jan 14, 2026 - 17:06 GMT

Walmart / Sams Club Routine Maintenance. Feb 11, 2026 06:00-06:30 GMT

The processor for Walmart / Sams Club has informed us that they'll be undergoing routine maintenance.

During this period, digital gift card transactions may fail. Please wait for after the maintenance window to purchase these brands.
Posted on Feb 03, 2026 - 13:28 GMT

Planned Processor Maintenance global brands including Uber/Deliveroo/Airbnb Feb 18, 2026 05:00-07:00 GMT

The processor has informed us of planned maintenance of their systems, no downtime is expected but there may be possible brief latency spikes.

18.02.26 5am - 7am GMT

Brands included:

Airbnb AU
Airbnb Austria
Airbnb Belgium
Airbnb Canada
Airbnb Finland
Airbnb France
Airbnb Germany
Airbnb Ireland
Airbnb Italy
Airbnb Netherlands
Airbnb New Zealand
Airbnb Spain
Airbnb Sweden
Airbnb UK
Airbnb USA
Deliveroo
Deliveroo Belgium
Deliveroo France
Deliveroo Italy
Deliveroo UAE
DoorDash Australia
DoorDash New Zealand
Etsy Canada
Etsy UK
Etsy USA
Instacart Canada
Instacart USA
Instacart+ USA
Meta Quest US
Netflix France
Netflix Germany
Netflix Italy
Netflix Poland
Netflix Spain
Netflix UK
Stubhub USA
Turo USA
Twitch Australia
Twitch Austria
Twitch Belgium
Twitch Canada
Twitch Cyprus
Twitch Czech Republic
Twitch Finland
Twitch France
Twitch Germany
Twitch Greece
Twitch Hungary
Twitch Ireland
Twitch Italy
Twitch Luxembourg
Twitch Malta
Twitch Netherlands
Twitch Poland
Twitch Portugal
Twitch Romania
Twitch Slovakia
Twitch Spain
Twitch UK
Twitch USA
Uber Australia
Uber Belgium
Uber Eats
Uber Eats Australia
Uber Eats Canada
Uber Eats New Zealand
Uber Eats USA
Uber France
Uber Germany
Uber Netherlands
Uber New Zealand
Uber Poland
Uber Portugal
Uber Rides
Uber Rides Australia
Uber Rides Canada
Uber Rides Italy
Uber Rides New Zealand
Uber Rides USA
Uber Spain
Uber Sweden
Uber UK
Uber USA
Posted on Jan 06, 2026 - 13:02 GMT
Feb 3, 2026
Amazon Shopping & Amazon Pay India - Temporarily Disabled
Resolved - Transactions have remained stable for both Amazon Shopping and Amazon Pay India. This incident is now resolved.
Feb 3, 18:59 GMT
Monitoring - A fix has been implemented, and both brands are now re-enabled. We are currently monitoring transaction stability for both Amazon brands, until we are confident in a full restoration. Further updates to follow.
Feb 3, 14:56 GMT
Update - Work continues on the restoration of Amazon Shopping and Amazon Pay India. We are implementing a controlled recovery plan with the processor to ensure service reliability. Both brands will remain unavailable until this is complete
Feb 3, 14:05 GMT
Identified - Resolution efforts for Amazon India are ongoing. We are currently finalising a recovery plan with our provider to restore transactions. Both brands will remain disabled for now, we expect to provide a more definitive update tomorrow.
Feb 2, 13:45 GMT
Update - Amazon Shopping and Amazon Pay India remain disabled at this time. We have been informed that we expect for the brands to be back online Monday, February 2, 2026.

We will update you here as soon as the switch happens.

Thank you for your patience.
Jan 30, 18:11 GMT
Update - Work continues with our processor to resolve the Amazon India transaction issues. Both brands remain offline to prevent further failures. We will share more information as it becomes available.
Jan 29, 11:51 GMT
Update - Investigation is ongoing for Amazon India transaction failures. Both services remain disabled as we coordinate a fix with the processor. We will provide further details as the situation develops.
Jan 26, 15:40 GMT
Update - Our investigation with the processor is continuing, to ensure that we can resolve this incident as quickly as possible.
Jan 23, 12:34 GMT
Investigating - We are currently investigating an issue causing all transactions for Amazon Shopping & Amazon Pay India to fail. Both brands have been temporarily disabled whilst we are working with the processor to get these brands back and transacting as quickly as possible. Further updates will posted as soon as we know more.
Jan 23, 09:07 GMT
Transactions failing across multiple brands
Resolved - This incident has now been resolved - transactions are flowing freely.
Feb 3, 12:04 GMT
Monitoring - A fix has been implemented and we are monitoring transactions.
Feb 3, 10:22 GMT
Investigating - We are currently seeing transactions failing across multiple NOK, DKK, SEK, EUR brands. We have reached out to the processor and will share updates here as we learn more.


Affected Brands:

A.C. Perch’s Thehandel Norway
adidas Finland
adidas Norway
Åhléns Sweden
Akademibokhandeln Sweden
Albrekts Guld Sweden
Alt For Damerne Denmark
Apteekkituotteet.fi
Arven Norway
Australian Bodycare Denmark
Australian Bodycare Norway
Australian Bodycare Sweden
BabySam Denmark
Badmintonshoppen Sweden
Badmintonshoppen.dk Denmark
Bamse Sweden
Basserne Denmark
Bik Bok Finland
BikBok Norway
BikBok Sweden
BingoLotto Sweden
Blockbuster Finland
Blockbuster Norway
Blockbuster Sweden
Bodystore.com Sweden
Bokkilden.no
Bokus Sweden
Boligliv Denmark
Bookis Norway
Boozt Denmark
Boozt Finland
Boozt Norway
Boozt Sweden
Booztlet Denmark
Booztlet Finland
Booztlet Norway
Booztlet Sweden
Brandmännens Cancerfond Sweden
Café Vivaldi Denmark
Campanyon Denmark
Campanyon Norway
Campanyon Sweden
Carlings Finland
Carlings Norway
Carlings Sweden
CD Recording Sweden
CDON Finland
CDON.COM Denmark
CDON.COM Norway
CDON.COM Sweden
Cervera Norway
Cervera Sweden
Chaya Teekauppa Finland
Clas Ohlson Finland
Clas Ohlson Norway
Clas Ohlson Sweden
CO2Esto Finland
Comwell Hotels Denmark
Coolstuff Denmark
Coolstuff Finland
Coolstuff Norway
Coolstuff Sweden
Copenhagen ZOO Denmark
Countryside Hotels Sweden
Cubus Finland
Cubus Norway
Cubus Sweden
Daells Bolighus Denmark
Dansommer Denmark
DataFlora Finland
Designtorget Sweden
Det Kongelige Teater Denmark
DFDS Denmark
DFDS Norway
Diakonissalaitos Finland
Din Sko Norway
Din Sko Sweden
DinTidning.se
Ditur.dk Denmark
Ditur.se Sweden
Djur & Natur - Upplevelse.com Sweden
Donald Duck & Co. Sweden
Donkey Republic Denmark
Dressmann Finland
Dressmann Norway
Dressmann Sweden
Drømmeland Denmark
DubbelTriss Sweden
Early Bird Denmark
Elefun.dk Denmark
Elefun.se Sweden
Elgiganten Denmark
EM Home Sweden
Euroman Denmark
Eurowoman Denmark
F.C. København Denmark
Fiksuruoka Finland
Filmweb Kinoklubb Norway
Filmweb Norway
Finlayson Finland
Fint och Billigt Sweden
Fit Living Denmark
Fitnessnord Denmark
Fitnesstukku Finland
Fizza Finland
Flipp.dk
Flipp.se
Foodora Finland
foodora Norway
Foodora Sweden
Frelsesarmeen Norway
Friluftsland Denmark
Gastro Denmark
Gateau Sweden
Gekås Ullared Norway
Gekås Ullared Sweden
GetInspired Norway
Ginza Sweden
Glitter Denmark
Glitter Finland
Glitter Norway
Glitter Sweden
Globe Hope Finland
Globetrotter Sweden
Goal Denmark
Gokart Sweden
Gorilla Wear Finland
Grandparfymeri Sweden
Granngården Sweden
GreenMobility Denmark
Guldcenter.dk Denmark
Guldfynd Sweden
Gymgrossisten.com Norway
Gymgrossisten.com Sweden
Hairlekiini Finland
Hallbergs Guld Sweden
Hälsa & Skönhet - Upplevelse.com Sweden
HelloFresh Denmark
HelloFresh Norway
HelloFresh Sweden
Hemmets Journal Sweden
Hendes Verden Denmark
Her & Nu Denmark
Himokselle Finland
Hiusverkko Finland
Hjem-IS Denmark
Hjemmet Denmark
Hotels Online Denmark
Hotels Online Finland
Hotels Online Norway
Hotels Online Sweden
Hotels.com Sweden
Hungerprojektet Sweden
Hus & Hem Sweden
Icakuriren Sweden
IKEA Denmark
IKEA Finland
IKEA Norway
IKEA Sweden
ILVA Denmark
ILVA Sweden
Imerco Denmark
Interflora Sweden
Ismageriet Denmark
JACK & JONES Denmark
Jack & Jones Finland
JACK & JONES Norway
JACK & JONES Sweden
Jernia Norway
Jula Norway
Jula Sweden
Junkyard Finland
Junkyard Norway
Junkyard Sweden
Jupiter Cykler Denmark
JYSK Denmark
JYSK Finland
JYSK Norway
JYSK Sweden
KAUFMANN Denmark
KAUFMANN Sweden
Kids-World Denmark
Kids-world Finland
Kids-world Sweden
Kirppu Denmark
Kledjut Finland
Korsholm Jagt & Fiskeri Denmark
Kosing Digital Sweden
Kreftforeningen Norway
Kultur & Livsstil - Upplevelse.com Sweden
Kystfisken Denmark
Lalandia Denmark
Lampemesteren Norway
Lampemesteren.dk Denmark
Lampemesteren.se Sweden
Laudrup Vin & Gastronomi Denmark
Lindex Finland
Lindex Norway
Lindex Sweden
Lirum Larum Leg Denmark
Lirum Larum Leg Norway
Lohja Spa & Resort Finland
Lucky Lips Denmark
Lumoava Finland
Lumoava x Moomin Finland
Luonkos Finland
Magasin Denmark
Makia Finland
Mat & Dryck - Upplevelse.com Sweden
Matas Denmark
Matmilen Sweden
McDonald's Denmark
McDonald's Finland
McDonald's Norway
McDonald's Sweden
Miele Denmark
Miele Finland
Miele Norway
Miele Sweden
Mindfully Sweden
MitBlad.dk
Motonet Finland
Motor & Flyg - Upplevelse.com Sweden
Mr. Beef Denmark
Music video Sweden
My Fashion Finland
My Fashion Norway
My Fashion Sweden
Mysteeri Finland
NAME IT Denmark
NAME IT Finland
NAME IT Norway
NAME IT Sweden
Naturkompaniet Sweden
NetOnNet Norway
NetOnNet Sweden
NiceBeauty Norway
NiceBeauty.se Sweden
NiceHair.dk Denmark
Nickes.com Sweden
Nöjesresor Sweden
Nordisk Film Bio Sweden
Nordisk Film Tour Denmark
Nordisk Film+ Denmark
Normal Finland
Norsk Folkehjelp Donation Norway
Novasol Denmark
OK car wash Denmark
One and Only Musicals Denmark
Osteofysio Finland
Out of Bounds Denmark
Out of Bounds Sweden
Outnorth Denmark
Outnorth Finland
Outnorth Norway
Outnorth Sweden
Padelshoppen.com Denmark
PadelXpert Sweden
Pandaliving Denmark
Panduro Hobby Denmark
Panduro Hobby Norway
Panduro Hobby Sweden
Partioaitta Finland
PIECES Denmark
PIECES Finland
PIECES Norway
PIECES Sweden
Pitaya Denmark
Plantagen Sweden
Plantasjen Norway
Pling Denmark
Pro Outdoor Denmark
Profiili Palvelut Finland
Puhti Finland
Punainen Risti Finland
Punainen Risti Lahjoituskortti Finland
qUINT Denmark
qUINT Sweden
Radiohjälpen Sweden
Read The Label Sweden
Red Cross Donation Denmark
Redd Barna Donation Norway
Reshopper - Everything for Kids DK Gift Card
Reshopper - Everything for Mum DK Gift Card
Reshopper - Everything for your home DK Gift Card
Restaurant Flammen Denmark
Restaurantguidens Denmark
RITO Denmark
RITO Norway
RITO Sweden
Roccamore Denmark
Roccamore Norway
Roccamore Sweden
Röda Korset Sweden
RoyalDesign Denmark
RoyalDesign Finland
RoyalDesign Norway
RoyalDesign Sweden
Røde Kors Donation Norway
Rum Denmark
Ruokaboksi Finland
Saaren Taika Finland
Saxo Denmark
Saxo Premium Denmark
SELECTED FEMME/HOMME Gavekort Denmark
SELECTED Finland
SELECTED Norway
SELECTED Sweden
Sephora Denmark
Sephora Sweden
SF Anytime Denmark
SF Anytime Finland
SF Anytime Norway
SF Anytime Sweden
Sif Jakobs Jewellery Denmark
Sif Jakobs Jewellery Sweden
Sinful Denmark
Sinful Norway
Sinful Sweden
Singa Finland
Sinnerup.dk Denmark
Skopunkten Norway
Skopunkten Sweden
Small Danish Hotels Denmark
SmartaSaker Denmark
SmartaSaker Finland
SmartaSaker Norway
SmartaSaker Sweden
Soffadirekt Sweden
SOS-Barnebyer Donation Norway
Spies Denmark
Sport & Fritid - Upplevelse.com Sweden
Sport24 Denmark
Stadium Finland
Stadium Outlet Sweden
Stadium Sweden
Steamrex Denmark
Stjärnurmakarna Sweden
Suomalainen Kirjakauppa Finland
SuperGavekortet Denmark
SuperGavekortet Norway
SuperLahjakortti Finland
SuperPresentkortet Sweden
Sverigechecken Sweden
Sverigelotten Sweden
Sweet & Good Sweden
TableToday Sweden
Tallink och Silja Line Sweden
Tallink Silja Line Sweden
Tennisshoppen.dk Denmark
The Jewellery Room Denmark
The Jewellery Room Europe
The Jewellery Room Norway
Tivoli Denmark
Tjäreborg Finland
Tokmanni Finland
Tradera Sweden
Treenaakotona Finland
Trendhim Denmark
Trendhim Finland
Trendhim Norway
Trendhim Sweden
Trisslotter Sweden
TUI Denmark
TUI Finland
TUI Norway
TUI Sweden
TV 2 Play Denmark
UNICEF Finland
Unisport Denmark
Unisport Finland
Unisport Norway
Unisport Sweden
Upplevelse.com Sweden
Ur & Penn Sweden
Vallila Finland
Verkkokauppa Finland
VERO MODA Denmark
VERO MODA Finland
VERO MODA Norway
VERO MODA Sweden
VILA Denmark
VILA Finland
VILA Norway
VILA Sweden
Ving Norway
Ving Sweden
Volt Finland
Volt Norway
Vores Børn Denmark
Waku-Organics Finland
Wallmans Denmark
Wallmans in Copenhagen Sweden
Wasaline Finland
Wasaline Sweden
Weekendresor & Övernattning - Upplevelse.com Sweden
Wolt Sweden
Wonder Living Denmark
WWF Donation Denmark
WWF Norway
XL Bygg Sweden
XXL Sport & Vildmark Sweden
XXL Sport & Villmark Norway
XXL Sports & Outdoor Finland
Feb 3, 09:18 GMT
Feb 2, 2026
Talabat transactions failing - certain regions
Resolved - This incident has been resolved.
Feb 2, 08:23 GMT
Monitoring - The issue has been identified and transactions look to have stabilised. We are monitoring for any further issues.
Feb 1, 14:24 GMT
Investigating - We are currently seeing transactions failing for Talabat. We have temporarily disabled the brand and are investigating this with the processor. We will provide an update as soon as we know more.

Regions affected:
Talabat UAE
Talabat Bahrain
Talabat Kuwait
Talabat Oman
Feb 1, 10:13 GMT
Feb 1, 2026
Jan 31, 2026

No incidents reported.

Jan 30, 2026
BoohooMAN Unavailable
Resolved - The BoohooMAN brand will remain permanently disabled, and no new gift cards will be available for purchase after January 28th, 2026. Please update your catalogues to reflect this.

Previously purchased gift cards remain valid with their respective expiration windows. However, Boohoo has made some operational changes to their gift card redemption systems and BoohooMAN vouchers will not apply at checkout via the website or app. These gift cards can still be redeemed by contacting Boohoo’s customer service team, who will be happy to assist.

Customers can reach them by email at customerservices@boohooman.com, or via Facebook Messenger using the following link:https://www.boohoo.com/pages/informational/contact-us.
Jan 30, 18:20 GMT
Identified - BoohooMAN is undergoing some technical changes which are impacting the ability to redeem a gift card on their site and app, as a result we have disabled the product effective immediately.

Unfortunately this means you will need to remove the product from your platform as soon as possible.This applies to BoohooMAN gift cards in all live territories (UK, France, Germany, Ireland, USA).As soon as we have more information from the brand we will update this page
Jan 28, 11:22 GMT
Jan 29, 2026
Intermittent failing orders for Currys & Asda (all territories / brands)
Resolved - This incident has been resolved.
Jan 29, 17:13 GMT
Monitoring - The issue has been located and transactions look to have stabilised. We are monitoring for any further issues.
Jan 29, 14:12 GMT
Investigating - We are currently seeing orders failing for Currys and Asda intermittently. We are currently in talks with the processor to get these brands back up and transacting.

We'll continue to update as we learn more.
Jan 29, 13:51 GMT
Jan 28, 2026
Jan 27, 2026

No incidents reported.

Jan 26, 2026
Nike USA - Transactions Failing
Resolved - Our teams are working closely with the processor to resolve this issue. We will resolve this status page and announce a resolution ETA when available.
Jan 26, 18:29 GMT
Update - We are still talking with the processor. An update will be provided as soon as we have one.
Jan 23, 15:49 GMT
Update - We are continuing to work with the processor for Nike to get this product back online and available to order as soon as possible, an ETA will be provided as soon as we have one.
Jan 22, 19:48 GMT
Update - The processor has advised the next update will be tomorrow.
Jan 21, 22:08 GMT
Identified - The processor has come back to us. The issue has been identified and is being worked on.
Jan 21, 20:54 GMT
Investigating - We can see transactions failing for Nike USA. We have contacted the processor and are waiting for an update. The brand has been temporarily disabled.
Jan 21, 19:02 GMT
Jan 25, 2026

No incidents reported.

Jan 24, 2026

No incidents reported.

Jan 23, 2026
Walmart/Sam’s Club - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jan 23, 06:30 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 23, 06:00 GMT
Scheduled - Walmart/Sam’s Club informed us they will be performing necessary maintenance on their system. They have advised that there could be slight delays in transaction delivery and some transactions might fail. Please reprocess transactions once the maintenance window has ended.
#192645
Jan 19, 20:37 GMT
Jan 22, 2026
Jan 21, 2026
Walmart/Sam’s Club - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jan 21, 09:30 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 09:00 GMT
Scheduled - Walmart/Sam’s Club informed us they will be performing necessary maintenance on their system. They have advised that there could be slight delays in transaction delivery and some transactions might fail. Please reprocess transactions once the maintenance window has ended.
Jan 19, 20:35 GMT
Planned Processor Maintenance for global brands inlcluding Uber/Airbnb/Deliveroo
Completed - The scheduled maintenance has been completed.
Jan 21, 07:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 05:00 GMT
Scheduled - The processor has informed us of planned maintenance of their systems, no downtime is expected but there may be possible brief latency spikes.

Brands included:

Airbnb AU
Airbnb Austria
Airbnb Belgium
Airbnb Canada
Airbnb Finland
Airbnb France
Airbnb Germany
Airbnb Ireland
Airbnb Italy
Airbnb Netherlands
Airbnb New Zealand
Airbnb Spain
Airbnb Sweden
Airbnb UK
Airbnb USA
Deliveroo
Deliveroo Belgium
Deliveroo France
Deliveroo Italy
Deliveroo UAE
DoorDash Australia
DoorDash New Zealand
Etsy Canada
Etsy UK
Etsy USA
Instacart Canada
Instacart USA
Instacart+ USA
Meta Quest US
Netflix France
Netflix Germany
Netflix Italy
Netflix Poland
Netflix Spain
Netflix UK
Stubhub USA
Turo USA
Twitch Australia
Twitch Austria
Twitch Belgium
Twitch Canada
Twitch Cyprus
Twitch Czech Republic
Twitch Finland
Twitch France
Twitch Germany
Twitch Greece
Twitch Hungary
Twitch Ireland
Twitch Italy
Twitch Luxembourg
Twitch Malta
Twitch Netherlands
Twitch Poland
Twitch Portugal
Twitch Romania
Twitch Slovakia
Twitch Spain
Twitch UK
Twitch USA
Uber Australia
Uber Belgium
Uber Eats
Uber Eats Australia
Uber Eats Canada
Uber Eats New Zealand
Uber Eats USA
Uber France
Uber Germany
Uber Netherlands
Uber New Zealand
Uber Poland
Uber Portugal
Uber Rides
Uber Rides Australia
Uber Rides Canada
Uber Rides Italy
Uber Rides New Zealand
Uber Rides USA
Uber Spain
Uber Sweden
Uber UK
Uber USA
Jan 6, 12:58 GMT
Jan 20, 2026

No incidents reported.

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