Resolved -
This incident has now been resolved, the brand is transacting successfully.
Jul 29, 10:38 BST
Monitoring -
We have now seen a fix for the issue. The brand has now been re-enabled, we are monitoring transactions.
Jul 29, 09:05 BST
Identified -
We have disabled the brand again temporarily, we hope this to be for a short period. We will update when we have further information.
Jul 28, 16:04 BST
Monitoring -
A fix has been implemented for this issue. The brand is available again and we are now monitoring transactions.
Jul 28, 14:02 BST
Update -
Our team remains actively engaged in investigating this issue.
Jul 27, 23:14 BST
Update -
We are continuing to work alongside the processor on a fix for this issue.
Jul 27, 17:26 BST
Identified -
The issue has been identified and we are working alongside the processor to resolve the issue.
Jul 27, 09:43 BST
Investigating -
Transactions for JD Sports GBP have been temporarily paused while we investigate an issue affecting processing. Our team is actively working to identify the cause and restore availability.
Jul 26, 19:17 BST