Tillo system status
Investigating - We have contacted the supplier for investigation into failed orders and temporarily disabled the brand.
Feb 23, 2024 - 21:47 GMT

About This Site

Welcome to Tillo's system status page - we aim for full transparency on our service and use this to keep our clients informed of any system issues that impact our service.

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Tillo API ? Operational
Tillo Hub ? Operational
Gift Code Hosting ? Operational
Tillo Content Operational
Content - UK Operational
Content - Europe Operational
Content - Scandinavia Operational
Content - USA & Canada Operational
Content - India Operational
Content - Australia & New Zealand Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Planned Maintenance for Love 2 Shop Feb 27, 2024 07:00-08:00 GMT
There will be scheduled maintenance for the brand love2shop during this timeframe and the brand will be unavailable.
Posted on Feb 22, 2024 - 15:15 GMT
Past Incidents
Feb 25, 2024
Completed - The scheduled maintenance has been completed.
Feb 25, 02:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 24, 21:00 GMT
Scheduled - Please be advised that the below brands will not be available to purchase via API and Bulk Buy during this maintenance period of the brands processor.

Google Play UK
Just Eat UK
Just Eat FR
Just Eat Ireland
Lieferando DE
Nintendo eShop Card Denmark
Nintendo eShop Card Finland
Nintendo eShop Card France
Nintendo eShop Card Germany
Nintendo eShop Card Italy
Nintendo eShop Card Norway
Nintendo eShop Card Spain
Nintendo eShop Card Sweden
Nintendo eShop UK
Nintendo Switch Online UK
Nintendo Switch Online Denmark
Nintendo Switch Online Finland
Nintendo Switch Online France
Nintendo Switch Online Germany
Nintendo Switch Online Italy
Nintendo Switch Online Norway
Nintendo Switch Online Spain
Nintendo Switch Online Sweden
Share Now Germany
Share Now Italy
Spotify UK
Takeaway.com
The National Garden Centre
Thuisbezorgd BE
Totally Well
Xbox UK
Xbox Denmark
Xbox Finland
Xbox France
Xbox Germany
Xbox Italy
Xbox Norway
Xbox Spain
Xbox Sweden

Feb 7, 16:44 GMT
Feb 24, 2024

Unresolved incident: Costa Coffee Temporarily Unavailable.

Feb 23, 2024
Resolved - Transactions have proceeded without any further issues so this issue is marked resolved.
Feb 23, 18:23 GMT
Monitoring - A fix has been implemented by the processor. We will continue to monitor all transactions
Feb 23, 17:22 GMT
Identified - The processor has identified the issue and is working to release a fix.
Feb 23, 15:42 GMT
Update - We aer still seeing intermitent errors in transactions for these brands - the processor is investigating this as a priority.
Feb 23, 13:55 GMT
Investigating - We are aware of intermittent failures for some UK brands. We are in contact with the processor who is currently investigating these errors.

The affected brands are:
ASOS
Boohoo.com
Boohooman
Clarks
Costa Coffee
Côte Brasserie
Hotels.com
London Theatre Direct
Nasty Gal
The Entertainer
The White Company
Wagamama

Feb 23, 10:48 GMT
Feb 22, 2024
Completed - The scheduled maintenance has been completed.
Feb 22, 18:30 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 22, 18:00 GMT
Scheduled - Please be advised that the Walmart & Sam’s Club gift cards will be unavailable during an essential maintenance period with the processor. This will include all API and Bulk Buy sales.
Feb 19, 15:56 GMT
Resolved - This incident has now been resolved.
Feb 22, 16:40 GMT
Monitoring - All Sales are completing successfully, we will continue to monitor sales before resolving in full.
Feb 22, 12:40 GMT
Update - We are continuing to investigate this incident with the processor, the issue remains intermittent and most sales are completing successfully.
Feb 22, 09:23 GMT
Update - The brand remains disabled while we continue to investigate.
Feb 21, 23:31 GMT
Update - We are continuing to investigate this issue, and have temporarily disabled the brand as failures continue. We will continue to communicate updates here.
Feb 21, 20:16 GMT
Investigating - We have seen that some vouchers for Flipkart India are failing intermittently. We have raised this with the supplier for investigation. At this time the brand will remain enabled as orders continue to also go through successfully.
Feb 21, 18:28 GMT
Feb 21, 2024
Completed - The scheduled maintenance has been completed.
Feb 21, 05:01 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 21, 04:01 GMT
Scheduled - Due to scheduled maintenance the following U.S. Brands will be unavailable for the duration of the maintenance.

Atom Tickets
Bahama Breeze®
Bath & Body Works
Bloomin Brands
Boscovs
Bubba Gump Shrimp Co.®
Grubhub
Home Chef
Jiffy Lube®
LongHorn Steakhouse®
McCormick & Schmick's
Olive Garden®
Petco
Rainforest Cafe®
Regal Entertainment Group
Saltgrass Steak House®
Seasons 52®
Spafinder® Wellness 365™
The Coffee Bean & Tea Leaf®
Under Armour®
Uno Chicago Grill
Yard House

Feb 10, 00:32 GMT
Completed - The scheduled maintenance has been completed.
Feb 21, 05:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 21, 04:01 GMT
Scheduled - Please be advised that the below brands will not be available to purchase via API and Bulk Buy during this maintenance period.

1-800-Baskets.com USA
1-800-Flowers.com USA
Abercrombie & Fitch USA
Advance Auto Parts
Aerie
Aeropostale
AMC Theaters
American Eagle Outfitters USA
Apple Gift Card
Applebee's
Aquarium
Atom Tickets
Babin's Seafood House
Bahama Breeze®
Barnes & Noble
Belk
Benihana USA
Bertucci's®
Best Buy
Big Lots USA
BJ's Restaurants USA
Black Angus USA
Bloomin' Brands
Bob Evans Restaurants®
Bonefish Grill
Boscov
Brinker International
Bubba Gump Shrimp Co.®
Buca di Beppo®
Buffalo Wild Wings USA
Build-A-Bear Workshop
Burger King USA
Burlington
Cabela's
California Pizza Kitchen, Inc
Carnival Cruise USA
Carrabba's Italian Grill
Chart House (Landry's Brand)
Chevron and Texaco USA
Chico's
Childrens Place USA
Chili's
Chipotle USA
Columbia Sportswear USA
Cracker Barrel USA
Crate and Barrel
Crutchfield
CVS Pharmacy®
Darden Restaurants, Inc.
DSW
EXPRESS
Famous Footwear USA
Fanatics
Fandango
Finish Line USA
Five Guys USA
Fleming's Prime Steakhouse & Wine Bar
GameStop USA
Go Play Golf USA
Goodcents Deli USA
Granite City Brewing USA
Grotto
Grubhub USA
Guess USA
Hello Fresh USA
Hotels.com USA
J. Christopher's USA
Jamba Juice
JCPenney
Jersey Mikes USA
Jiffy Lube®
Kohl's
La Griglia
Landry's
Lands' End
LongHorn Steakhouse®
Macy's USA
Maggiano's
Main Event USA
McCormick & Schmick's
Michaels USA
Mitchell's Fish Market
Mix It Up™
Morton's The Steakhouse
O'Charley's
Office Max / Depot USA
Olive Garden®
Outback Steakhouse
Panda Express
Papa John's
Peet's Coffee & Tea
Pep Boys USA
Petco
Pottery Barn USA
Quiznos USA
Rainforest Cafe®
Razer Gold
Red Lobster
Red Robin
Regal Cinema USA
River Crab Blue Water Inn
ROBLOX
Rubio’s Coastal Grill
Saltgrass Steak House®
Seasons 52®
Shutterfly
Sling TV
Smashburger USA
Smoothie King USA
Soma USA
Southwest Airlines USA
Staples
Subway
Sur La Table USA
Taco Bell USA
Target
Texas Roadhouse USA
TGI Fridays USA
The Coffee Bean & Tea Leaf®
The Container Store USA
The Home Depot USA
The Oceanaire
TJX Brands USA
Total Wine & More USA
Tower of America
Ulta
Under Armour USA
Uno Chicago Grill
Vic & Anthony's
White House Black Market
Williams-Sonoma Brands USA
Willie G's
Yankee Candle
Yard House

Feb 9, 17:27 GMT
Completed - The scheduled maintenance has been completed.
Feb 21, 05:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 21, 04:00 GMT
Scheduled - Please be advised that the Boots Online, Iceland, ODEON & Morrisons gift cards will be unavailable during an essential maintenance period with the processor. This will include all API and Bulk Buy sales.
Feb 2, 09:28 GMT
Feb 20, 2024
Completed - The scheduled maintenance has been completed.
Feb 20, 18:30 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 20, 18:00 GMT
Scheduled - Please be advised that the Walmart & Sam’s Club gift cards will be unavailable during an essential maintenance period with the processor. This will include all API and Bulk Buy sales.
Feb 6, 10:56 GMT
Feb 19, 2024

No incidents reported.

Feb 18, 2024
Completed - The scheduled maintenance has been completed.
Feb 18, 18:30 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 18:00 GMT
Scheduled - Please be advised that the Walmart & Sam’s Club gift cards will be unavailable during an essential maintenance period with the processor. This will include all API and Bulk Buy sales.
Feb 6, 10:55 GMT
Feb 17, 2024

No incidents reported.

Feb 16, 2024

No incidents reported.

Feb 15, 2024
Completed - The scheduled maintenance has been completed.
Feb 15, 00:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 14, 21:00 GMT
Scheduled - Please be advised that the below brands will not be available to purchase via API and Bulk Buy during this maintenance period.

Google Play UK
Just Eat UK
Just Eat FR
Just Eat Ireland
Lieferando DE
Nintendo eShop Card Denmark
Nintendo eShop Card Finland
Nintendo eShop Card France
Nintendo eShop Card Germany
Nintendo eShop Card Italy
Nintendo eShop Card Norway
Nintendo eShop Card Spain
Nintendo eShop Card Sweden
Nintendo eShop UK
Nintendo Switch Online UK
Nintendo Switch Online Denmark
Nintendo Switch Online Finland
Nintendo Switch Online France
Nintendo Switch Online Germany
Nintendo Switch Online Italy
Nintendo Switch Online Norway
Nintendo Switch Online Spain
Nintendo Switch Online Sweden
Share Now Germany
Share Now Italy
Spotify UK
Takeaway.com
The National Garden Centre
Thuisbezorgd BE
Totally Well
Xbox UK
Xbox Denmark
Xbox Finland
Xbox France
Xbox Germany
Xbox Italy
Xbox Norway
Xbox Spain
Xbox Sweden

Feb 7, 11:41 GMT
Feb 14, 2024
Resolved - Orders continue to go through without any issues so this incident is considered resolved.
Feb 14, 21:57 GMT
Monitoring - A fix has been implemented allowing us to re-enable the brands. We will be monitoring results to make sure there are no further errors.
Feb 14, 18:27 GMT
Update - We are continuing to investigate this incident with the processor, and we will provide updates as soon as we know more. Affected brands include;

Auntie Anne's
Baja Fresh
Bath & Body Works USA
Blimpie
Cake Beauty
Carvel
Cinnabon
Delta Airlines
Dunkin' Donuts
EA Play
Google Play USA
Grubhub
Home Chef
Kigso Games
L.L.Bean
Lobster Gram
Lyft
Marshalls
McAlister’s
Microsoft Xbox Live Digital Gift Card
Moe’s Southwest Grill
NFL® Shop
Nordstrom Rack
Princess Cruise Lines, Ltd.
REI
Ruby Tuesday
Schlotzsky’s
Sierra Trading Post
SiriusXM Radio
Spa & Wellness by Spa Week
Spafinder® Wellness 365™
Starbucks Canada
Starbucks USA
SweetFrog® Frozen Yogurt
T.J.Maxx
TacoTime®
Tim Horton's
Under Armour®
Whole Foods Market®
Xbox USA

Feb 14, 16:43 GMT
Update - We are continuing to investigate this incident with the processor, and we will provide updates as soon as we know more.
Feb 14, 13:22 GMT
Update - We are continuing to investigate this issue.
Feb 14, 09:54 GMT
Investigating - We are currently experiencing errors for Several US brands, Nike USA, Macy's and Sephora - we are working with the processor to resolve.
Feb 14, 09:54 GMT
Completed - The scheduled maintenance has been completed.
Feb 14, 21:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 14, 20:00 GMT
Scheduled - During this time, the processor for Sainsbury’s, Argos & Habitat will be undergoing a period of Scheduled maintenance in which time these products will be unavailable to order.

A communication shall be shared to advise once works are completed and all products can resume sale.

Feb 8, 09:34 GMT
Feb 13, 2024
Resolved - This incident is now resolved and all sales are completing successfully.
Feb 13, 10:48 GMT
Update - We have enabled Nike and Harvey Nichols, and will continue to monitor sales.
Feb 13, 09:42 GMT
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 13, 09:41 GMT
Investigating - We are seeing transactions failing for Nike (UK) and Harvey Nichols, these brands have been disabled temporarily, and we are investigating with the processor to find a resolution.
Feb 13, 09:20 GMT
Feb 12, 2024
Resolved - We have bee notified of processing issues with one of our suppliers for AUD content between the hours 14:47 and 22:45 GMT on the 11th Feb - the issue was identified and resolved and all orders have continued to process successfully since.
Feb 12, 08:05 GMT
Feb 11, 2024

No incidents reported.