Tillo system status
Several Canadian brands disabled
Update - We will provide updates here next week, as we know more. These brands will not be re-enabled over the weekend.
Mar 06, 2026 - 20:46 GMT
Update - We continue to work on this issue, the brands remain disabled at this time.
Mar 05, 2026 - 23:38 GMT
Identified - We have identified a technical issues affecting 12 CAD brands. The brands have been disabled temporarily to limit failures. We are working internally to resolve the issue.

Affected Brands:
Cactus Club Cafe Canada
Cactus Club Cafe Canada (Fr)
Decathlon Canada
Guess Canada
Harry Rosen Canada
Joey's Restaurants Canada
Kernels Popcorn Canada
La Vie En Rose Canada
Local Public Eatery Canada
Pizza Pizza Ltd Canada
SAIL Canada
Sportchek Canada
Mar 04, 2026 - 17:36 GMT
Amazon India Transactions
Update - This issue is not expected to be fixed over the weekend, but we have been advised the brand will be back online before the end of next week. We will provide further updates as we know more.
Mar 06, 2026 - 20:44 GMT
Update - The issue is being closely monitored and has not yet been resolved.
Mar 05, 2026 - 23:40 GMT
Update - The processor is continuing to work on this issue. We will update when we have more information.
Mar 05, 2026 - 15:24 GMT
Update - The processor is continuing to work on this issue and should have an update within the next 24 hours.
Mar 04, 2026 - 10:29 GMT
Update - We are continuing to work alongside the processor to resolve this issue - estimated ETA of brand availability is within the next 2 days.
Mar 03, 2026 - 11:28 GMT
Update - We are continuing to work on a fix for this issue.
Mar 02, 2026 - 23:07 GMT
Update - The issue is still being worked on by the processor. There is no eta at this moment in time.
Mar 02, 2026 - 09:32 GMT
Identified - The issue has been identified by the processor, and they are working to implement a fix as soon as possible.

We will provide an update once more information becomes available.
Mar 01, 2026 - 20:37 GMT
Investigating - We are currently investigating an issue affecting Amazon Pay India and Amazon India Shopping transactions, which may be causing some payments to fail.

Our team is actively working with the processor to identify the root cause and implement a fix. We will provide further updates as soon as more information becomes available.
Mar 01, 2026 - 14:28 GMT
Eurostar fulfillment Issues
Investigating - We are currently seeing failures for the brand Eurostar(£). To prevent further impact, this brand has been temporarily disabled while we investigate the issue.

We have contacted the supplier and will provide updates here as soon as more information becomes available.
Mar 06, 2026 - 20:33 GMT
TripGift, AirlineGift, FlyStay orders failing
Update - The processor is working diligently on a fix for this issue, the brands remain disabled at this time.
Mar 05, 2026 - 23:39 GMT
Update - The processor is still working on a fix for this issue. We will update when we have more information.
Mar 05, 2026 - 15:22 GMT
Identified - The issue has been identified with the brands and they are working on a fix. We will update when we have more information.
Mar 04, 2026 - 17:25 GMT
Update - We are continuing to investigate this issue.
Mar 04, 2026 - 10:18 GMT
Update - We continue to investigate this issue and do not have any updates as of yet.
Mar 03, 2026 - 23:19 GMT
Update - We are continuing to investigate this issue alongside the processor.
Mar 03, 2026 - 16:00 GMT
Investigating - We are currently investigating an issue with failing orders for the below brands. We are working alongside the processor to resolve the issue. We will update when we have more information.

AirlineGift
AirlineGift AU
AirlineGift CA
AirlineGift DE
AirlineGift EU
AirlineGift IE
AirlineGift US
Bucketlist Gift Australia
Bucketlist Gift New Zealand
Bucketlist Gift UK
Bucketlist Gift USA
eLearnGift
eLearnGift AU
eLearnGift CA
eLearnGift DE
eLearnGift EU
eLearnGift IE
eLearnGift US
FlystayGift
FlystayGift AU
FlystayGift CA
FlystayGift DE
FlystayGift EU
FlystayGift IE
FlystayGift US
HotelsGift
HotelsGift AU
HotelsGift CA
HotelsGift DE
HotelsGift EU
HotelsGift IE
HotelsGift US
RentacarGift
RentacarGift AU
RentacarGift CA
RentacarGift DE
RentacarGift EU
RentacarGift IE
RentacarGift US
ToursGift
ToursGift AU
ToursGift CA
ToursGift DE
ToursGift EU
ToursGift IE
ToursGift US
TripGift
TripGift Australia
TripGift Canada
TripGift Czech Republic
TripGift DE
TripGift Denmark
TripGift EU
TripGift Hungary
TripGift IE
TripGift New Zealand
TripGift Norway
TripGift Poland
TripGift Romania
TripGift Sweden
TripGift Switzerland
TripGift US
Mar 03, 2026 - 11:19 GMT

About This Site

Welcome to Tillo's system status page - we aim for full transparency on our service and use this to keep our clients informed of any system issues that impact our service.

Please feel free to subscribe to notifications.

Uptime over the past 90 days. View historical uptime.
Tillo API Operational
Tillo Hub Operational
Gift Code Hosting Operational
Tillo Content Operational
90 days ago
100.0 % uptime
Today
Content - UK Operational
Content - Europe Operational
Content - Scandinavia Operational
Content - USA & Canada Operational
Content - India Operational
Content - Australia & New Zealand Operational
Content - Middle East Operational
90 days ago
100.0 % uptime
Today
Banking Service Provider Operational
Tillo StoreFront Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Scheduled Maintenance for Walmart/Sam’s Club Mar 11, 2026 05:00-05:30 GMT

Our processor has informed us they will be performing scheduled maintenance as part of routine system improvements.

During this period, digital gift card transactions may fail. Please wait for after the maintenance window to purchase these brands.
Posted on Mar 11, 2026 - 05:00 GMT

Scheduled Maintenance for Walmart/Sam’s Club Mar 16, 2026 05:00-05:30 GMT

Our processor has informed us they will be performing scheduled maintenance as part of routine system improvements.

During this period, digital gift card transactions may fail. Please wait for after the maintenance window to purchase these brands.

We apologise for any inconvenience and appreciate your understanding.
Posted on Mar 03, 2026 - 22:00 GMT

Scheduled maintenance for Ticket Master (All Regions) Mar 22, 2026 02:00-06:00 GMT

The processor for TicketMaster is conducting scheduled maintenance.

During this time it is expected that transactions will fail. Please wait to transact with TicketMaster until outside of this window.
Posted on Mar 03, 2026 - 12:15 GMT

Scheduled Maintenance - Sainsbury’s, Argos & Habitat Mar 22, 2026 02:00-06:00 GMT

Sainsbury’s, Argos & Habitat will be conducting a short planned Maintenance on Sunday 22nd March 2026 for up to 4 hours, between 02:00am – 06:00am (GMT.) During this time it will mean that all Sainsbury’s, Argos, Multi Brand, TU & Habitat products and services shall be unavailable.
Posted on Mar 04, 2026 - 11:15 GMT

Planned Processor Maintenance for brands including Airbnb, Deliveroo, Uber Mar 25, 2026 04:00-06:00 GMT

The processor has informed us of planned maintenance of their systems, no downtime is expected but there may be possible brief latency spikes.

25.03.26 4am - 6am GMT

Brands included:

Airbnb AU
Airbnb Austria
Airbnb Belgium
Airbnb Canada
Airbnb Finland
Airbnb France
Airbnb Germany
Airbnb Ireland
Airbnb Italy
Airbnb Netherlands
Airbnb New Zealand
Airbnb Spain
Airbnb Sweden
Airbnb UK
Airbnb USA
Deliveroo
Deliveroo Belgium
Deliveroo France
Deliveroo Italy
Deliveroo UAE
DoorDash Australia
DoorDash New Zealand
Etsy Canada
Etsy UK
Etsy USA
Instacart Canada
Instacart USA
Instacart+ USA
Meta Quest US
Netflix France
Netflix Germany
Netflix Italy
Netflix Poland
Netflix Spain
Netflix UK
Stubhub USA
Turo USA
Twitch Australia
Twitch Austria
Twitch Belgium
Twitch Canada
Twitch Cyprus
Twitch Czech Republic
Twitch Finland
Twitch France
Twitch Germany
Twitch Greece
Twitch Hungary
Twitch Ireland
Twitch Italy
Twitch Luxembourg
Twitch Malta
Twitch Netherlands
Twitch Poland
Twitch Portugal
Twitch Romania
Twitch Slovakia
Twitch Spain
Twitch UK
Twitch USA
Uber Australia
Uber Belgium
Uber Eats
Uber Eats Australia
Uber Eats Canada
Uber Eats New Zealand
Uber Eats USA
Uber France
Uber Germany
Uber Netherlands
Uber New Zealand
Uber Poland
Uber Portugal
Uber Rides
Uber Rides Australia
Uber Rides Canada
Uber Rides Italy
Uber Rides New Zealand
Uber Rides USA
Uber Spain
Uber Sweden
Uber UK
Uber USA
Posted on Feb 06, 2026 - 11:47 GMT

Scheduled Maintenance for various brands Mar 25, 2026 05:00-07:00 GMT

The processor for the following brands will be undergoing maintenance. There is no expected downtime during this window however transactions may process slowly and be subject to latency spikes.

Airbnb AU

Airbnb Austria

Airbnb Belgium

Airbnb Canada

Airbnb Finland

Airbnb France

Airbnb Germany

Airbnb Ireland

Airbnb Italy

Airbnb Netherlands

Airbnb New Zealand

Airbnb Spain

Airbnb Sweden

Airbnb UK

Airbnb USA

Deliveroo

Deliveroo Belgium

Deliveroo France

Deliveroo Italy

Deliveroo UAE

DoorDash Australia

DoorDash New Zealand

Etsy Canada

Etsy UK

Etsy USA

Gametime USA

Instacart Canada

Instacart USA

Instacart+ USA

Meta Quest US

Netflix France

Netflix Germany

Netflix Italy

Netflix Poland

Netflix Spain

Netflix UK

Stubhub USA

Twitch Australia

Twitch Austria

Twitch Belgium

Twitch Canada

Twitch Cyprus

Twitch Czech Republic

Twitch Finland

Twitch France

Twitch Germany

Twitch Greece

Twitch Hungary

Twitch Ireland

Twitch Italy

Twitch Luxembourg

Twitch Malta

Twitch Netherlands

Twitch Poland

Twitch Portugal

Twitch Romania

Twitch Slovakia

Twitch Spain

Twitch UK

Twitch USA

Uber Australia

Uber Belgium

Uber Eats

Uber Eats Australia

Uber Eats Canada

Uber Eats New Zealand

Uber Eats USA

Uber France

Uber Germany

Uber Netherlands

Uber New Zealand

Uber Poland

Uber Portugal

Uber Rides

Uber Rides Australia

Uber Rides Canada

Uber Rides Italy

Uber Rides New Zealand

Uber Rides USA

Uber Spain

Uber Sweden

Uber UK

Uber USA
Posted on Mar 02, 2026 - 09:39 GMT
Mar 7, 2026

No incidents reported today.

Mar 6, 2026

Unresolved incidents: Eurostar fulfillment Issues, Several Canadian brands disabled, Amazon India Transactions.

Mar 5, 2026
Scheduled Maintenance for various brands
Completed - The scheduled maintenance has been completed.
Mar 5, 07:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 05:00 GMT
Scheduled - The processor for the following brands will be undergoing maintenance. There is no expected downtime during this window however transactions may process slowly and be subject to latency spikes.

Airbnb AU

Airbnb Austria

Airbnb Belgium

Airbnb Canada

Airbnb Finland

Airbnb France

Airbnb Germany

Airbnb Ireland

Airbnb Italy

Airbnb Netherlands

Airbnb New Zealand

Airbnb Spain

Airbnb Sweden

Airbnb UK

Airbnb USA

Deliveroo

Deliveroo Belgium

Deliveroo France

Deliveroo Italy

Deliveroo UAE

DoorDash Australia

DoorDash New Zealand

Etsy Canada

Etsy UK

Etsy USA

Gametime USA

Instacart Canada

Instacart USA

Instacart+ USA

Meta Quest US

Netflix France

Netflix Germany

Netflix Italy

Netflix Poland

Netflix Spain

Netflix UK

Stubhub USA

Twitch Australia

Twitch Austria

Twitch Belgium

Twitch Canada

Twitch Cyprus

Twitch Czech Republic

Twitch Finland

Twitch France

Twitch Germany

Twitch Greece

Twitch Hungary

Twitch Ireland

Twitch Italy

Twitch Luxembourg

Twitch Malta

Twitch Netherlands

Twitch Poland

Twitch Portugal

Twitch Romania

Twitch Slovakia

Twitch Spain

Twitch UK

Twitch USA

Uber Australia

Uber Belgium

Uber Eats

Uber Eats Australia

Uber Eats Canada

Uber Eats New Zealand

Uber Eats USA

Uber France

Uber Germany

Uber Netherlands

Uber New Zealand

Uber Poland

Uber Portugal

Uber Rides

Uber Rides Australia

Uber Rides Canada

Uber Rides Italy

Uber Rides New Zealand

Uber Rides USA

Uber Spain

Uber Sweden

Uber UK

Uber USA
Mar 2, 09:37 GMT
Mar 4, 2026
Mar 3, 2026
Mar 2, 2026
Multiple European brands failing
Resolved - Sales have remained successful for these brands. This incident is now resolved.
Mar 2, 19:23 GMT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 2, 16:47 GMT
Investigating - We are currently investigating transaction errors affecting the following brands. As a precaution, these brands have been temporarily switched off while we look into the issue.

Abbonamenti.it
Alì&Alìper Italy
ANSWEAR.COM Poland
Atrapalo Spain
BAR ATLANTIC Italy
BASKO Italy
Bennet Italy
Bimbostore Italy
Bolt Germany
Bolt Poland
Bolt Spain
Bolt UK
Boscolo Italy
Bottega Verde Italy
Brico Io Italy
Bricocenter Italy
Buono Enilive Digitale Italy
Calzedonia France
Calzedonia Germany
Calzedonia Italy
Calzedonia Slovakia
Calzedonia Spain
Carrefour ES
Carrefour Italy
Carrefour Poland
Casa del Libro Spain
CCC x HalfPrice Poland
Coccinelle Italy
Coin Italy
Conad Italy
Cortilia Italy
DAZN Spain
DAZN STANDARD Italy
Decathlon Italy
Decathlon Netherlands
Decathlon Poland
Decathlon Portugal
Decathlon Spain
Decathlon Switzerland
Despar Italy
Disney Plus Italy
Doppelganger Italy
Douglas Italy
Douglas Poland
Duka Poland
Eataly Italy
eBilet Poland
Ecobnb Italy
El Corte Inglés Spain
ENI Italy
Esselunga Italy
EsserBella Profumerie Italy
Expert Italy
Falconeri Austria
Falconeri France
Falconeri Germany
Falconeri Italy
Falconeri Spain
FAO Schwarz Italy
Feltrinelli Italy
FlixBus Italy
Flixbus Poland
Flixbus Spain
Flixbus Switzerland
FNAC Portugal
Fnac-Darty France
GALP Portugal
GameStop Italy
GetYourGuide Austria
GetYourGuide Germany
GetYourGuide Italy
GetYourGuide Portugal
GetYourGuide Spain
Getyourguide Switzerland
Giunti al Punto Italy
Globus Switzerland
Grand Vision Italy
Guess Italy
Hambedo Italy
Hebe Poland
HEMA Netherlands
Hoepli.it Italy
Iberia Italy
Iberia Portugal
Iberia Spain
Idea Shopping Italy
Idea Shopping Spain
IKEA Italy
IKEA Netherlands
IKEA Poland
IKEA Portugal
IKEA Spain
Interflora Italy
Intimissimi Austria
Intimissimi France
Intimissimi Germany
Intimissimi Italy
Intimissimi Slovakia
Intimissimi Spain
IP Italy
Iper Italy
Iper Tosano Italy
Iperal Italy
ITA AIRWAYS Italy
Italo Italy
Karta Kultura Poland
Kasanova Italy
Kaufland Poland
Kiabi Italy
KROSS Poland
L'ERBOLARIO Italy
La Feltrinelli Italy
Maisons du Monde Belgium
Maisons du Monde France
Maisons du Monde Germany
Maisons du Monde Italy
Maisons du Monde Spain
Maisons du Monde Switzerland
Mamaville Poland
Mango
Mango Austria
MANGO France
Mango Germany
Mango Italy
Mango Netherlands
Mango Poland
MANGO Portugal
Mango Spain
Manor Switzerland
Marionnaud Paris
Martinelli Supermercati Italy
MAXI DI Italy
MD Italy
Media Markt Belgium
Media Markt Netherlands
Media Markt Portugal
Media Markt Spain
Media Markt Switzerland
MediaWorld Italy
Megamark Italy
Mercatò Italy
Migross Italy
Mondadori Store Italy
NaturaSi Italy
Orlen Poland
OVS Italy
Pam Panorama Italy
Penny. Italy
Piquadro.com Italy
PittaRosso Italy
PRENATAL Italy
Prenatal Portugal
Prenatal Spain
Q8 Italy
QC Terme Italy
Ray-Ban Italy
Rinascimento Italy
Roadhouse Italy
Rossetto Italy
Salmoiraghi & Vigano' Italy
Salute Semplice Italy
Scarpe&Scarpe Italy
Sephora Germany
Sephora Italy
Sephora Portugal
Sephora Spain
Signorvino
Smartbox Italy
Smartbox Spain
Stardust Pass Italy
Steam Europe
Steam Italy
Swiat Ksiazki Poland
Tamoil Italy
Tannico.it
Tannico.it Europe
Tchibo Austria
Terranova Italy
Tezenis
Tezenis Austria
Tezenis Belgium
Tezenis France
Tezenis Germany
Tezenis Spain
TheFork Italy
TheFork Spain
Ticketcorner Switzerland
Tigotà Italy
Tigros Italy
TOYS CENTER Italy
Trenitalia Italy
Trony Italy
Unes Italy
Unicomm Italy
Unieuro Italy
Upim Italy
UTravel Italy
Venchi Italy
Vintrica E-vignette Switzerland
VISTASì Italy
Wakacje Poland
Weekendje Weg BE & NL
Winelivery Italy
Wonderbox France
YES Poland
Zabka All-Inclusive Poland
Zabka No Alco - Tobacco Poland
Zara Spain

We will provide a further update as soon as more information becomes available.
Mar 2, 08:39 GMT
Apple Gift card UK transactions failing
Resolved - This incident has been resolved.
Mar 2, 16:32 GMT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 2, 11:32 GMT
Update - We are still in talks with the processor regarding this issue. We'll provide further updates once we know more.
Mar 2, 09:31 GMT
Investigating - We are currently investigating the issue with the processor and will provide further updates as soon as more information becomes available.
Mar 1, 15:49 GMT
Mar 1, 2026
Transaction failures for Scandinavian Brands
Resolved - This incident has been resolved.
Mar 1, 20:36 GMT
Monitoring - The processor has implemented a fix and we will continue to monitor future transactions to ensure that everything is functioning as expected.
Mar 1, 15:44 GMT
Update - We are still working closely with the processor to resolve this issue. Please be assured that we are actively investigating and will share an update as soon as we have more information.
Mar 1, 11:00 GMT
Identified - We are still working alongside the processor to resolve this issue, we will update when we have further information.
Feb 28, 20:00 GMT
Update - We are continuing to investigate this issue alongside the processor. We will update when we have more information.
Feb 28, 14:08 GMT
Update - We are continuing to investigate this issue.
Feb 28, 09:34 GMT
Investigating - We are currently investigating transaction errors for the below brands, they have been switched off whilst this is looked into. We will update when we have more information.

A.C. Perch’s Thehandel Norway
adidas Finland
adidas Norway
Åhléns Sweden
Akademibokhandeln Sweden
Albrekts Guld Sweden
Alt For Damerne Denmark
Arven Norway
Australian Bodycare Denmark
Australian Bodycare Norway
Australian Bodycare Sweden
BabySam Denmark
Badmintonshoppen Sweden
Badmintonshoppen.dk Denmark
Bamse Sweden
Basserne Denmark
Bik Bok Finland
BikBok Sweden
BingoLotto Sweden
Blockbuster Finland
Blockbuster Norway
Blockbuster Sweden
Bodystore.com Sweden
Bokkilden.no
Bokus Sweden
Boligliv Denmark
Bookis Norway
Boozt Denmark
Boozt Finland
Boozt Norway
Booztlet Denmark
Booztlet Finland
Booztlet Norway
Booztlet Sweden
Brandmännens Cancerfond Sweden
Café Vivaldi Denmark
Campanyon Denmark
Campanyon Norway
Campanyon Sweden
Carlings Finland
Carlings Norway
Carlings Sweden
Cervera Norway
Cervera Sweden
Clas Ohlson Finland
Clas Ohlson Norway
Clas Ohlson Sweden
CO2Esto Finland
Comwell Hotels Denmark
Coolstuff Denmark
Coolstuff Finland
Coolstuff Norway
Coolstuff Sweden
Copenhagen ZOO Denmark
Countryside Hotels Sweden
Cubus Finland
Cubus Norway
Cubus Sweden
Daells Bolighus Denmark
Dansommer Denmark
DataFlora Finland
Designtorget Sweden
Det Kongelige Teater Denmark
DFDS Denmark
DFDS Norway
Diakonissalaitos Finland
Din Sko Norway
Din Sko Sweden
DinTidning.se
Ditur.dk Denmark
Ditur.se Sweden
Djur & Natur - Upplevelse.com Sweden
Donald Duck & Co. Sweden
Donkey Republic Denmark
Dressmann Finland
Dressmann Sweden
Drømmeland Denmark
DubbelTriss Sweden
Early Bird Denmark
Elefun.dk Denmark
Elefun.se Sweden
Elgiganten Denmark
EM Home Sweden
Euroman Denmark
Eurowoman Denmark
F.C. København Denmark
Fiksuruoka Finland
Filmweb Kinoklubb Norway
Filmweb Norway
Finlayson Finland
Fint och Billigt Sweden
Fit Living Denmark
Fitnesstukku Finland
Flipp.dk
Flipp.se
foodora Norway
Foodora Sweden
Frelsesarmeen Norway
Friluftsland Denmark
Gastro Denmark
Gateau Sweden
Gekås Ullared Sweden
GetInspired Norway
Ginza Sweden
Glitter Denmark
Glitter Finland
Glitter Norway
Glitter Sweden
Globe Hope Finland
Globetrotter Sweden
Goal Denmark
Gokart Sweden
Gorilla Wear Finland
Grandparfymeri Sweden
Granngården Sweden
GreenMobility Denmark
Guldcenter.dk Denmark
Guldfynd Sweden
Gymgrossisten.com Norway
Gymgrossisten.com Sweden
Hairlekiini Finland
Hallbergs Guld Sweden
Hälsa & Skönhet - Upplevelse.com Sweden
HelloFresh Denmark
HelloFresh Norway
HelloFresh Sweden
Hemmets Journal Sweden
Hendes Verden Denmark
Her & Nu Denmark
Himokselle Finland
Hiusverkko Finland
Hjem-IS Denmark
Hjemmet Denmark
Hotels Online Denmark
Hotels Online Finland
Hotels Online Norway
Hotels Online Sweden
Hungerprojektet Sweden
Hus & Hem Sweden
Icakuriren Sweden
IKEA Denmark
IKEA Finland
IKEA Norway
IKEA Sweden
ILVA Denmark
ILVA Sweden
Imerco Denmark
Interflora Sweden
Ismageriet Denmark
JACK & JONES Denmark
Jack & Jones Finland
JACK & JONES Norway
JACK & JONES Sweden
Jernia Norway
Jula Norway
Jula Sweden
Junkyard Finland
Junkyard Norway
Junkyard Sweden
Jupiter Cykler Denmark
JYSK Denmark
JYSK Finland
JYSK Norway
JYSK Sweden
KAUFMANN Denmark
KAUFMANN Sweden
Kids-World Denmark
Kids-world Finland
Kids-world Sweden
Kirppu Denmark
Kledjut Finland
Korsholm Jagt & Fiskeri Denmark
Kosing Digital Sweden
Kreftforeningen Norway
Kultur & Livsstil - Upplevelse.com Sweden
Lalandia Denmark
Lindex Finland
Lindex Norway
Lindex Sweden
Lirum Larum Leg Denmark
Lirum Larum Leg Norway
Lohja Spa & Resort Finland
Lucky Lips Denmark
Lumoava Finland
Lumoava x Moomin Finland
Luonkos Finland
Magasin Denmark
Makia Finland
Mat & Dryck - Upplevelse.com Sweden
Matas Denmark
Matmilen Sweden
McDonald's Denmark
McDonald's Finland
McDonald's Norway
McDonald's Sweden
Miele Denmark
Miele Sweden
Mindfully Sweden
MitBlad.dk
Motonet Finland
Motor & Flyg - Upplevelse.com Sweden
Music video Sweden
My Fashion Finland
My Fashion Norway
My Fashion Sweden
Mysteeri Finland
NAME IT Denmark
NAME IT Finland
NAME IT Norway
NAME IT Sweden
Naturkompaniet Sweden
NiceBeauty Norway
NiceBeauty.se Sweden
NiceHair.dk Denmark
Nickes.com Sweden
Nöjesresor Sweden
Nordisk Film Bio Sweden
Nordisk Film Tour Denmark
Normal Finland
Norsk Folkehjelp Donation Norway
Novasol Denmark
Osteofysio Finland
Out of Bounds Denmark
Out of Bounds Sweden
Outnorth Denmark
Outnorth Finland
Outnorth Norway
Outnorth Sweden
Padelshoppen.com Denmark
PadelXpert Sweden
Pandaliving Denmark
Panduro Hobby Denmark
Panduro Hobby Norway
Panduro Hobby Sweden
Partioaitta Finland
PIECES Denmark
PIECES Finland
PIECES Norway
PIECES Sweden
Pitaya Denmark
Plantagen Sweden
Plantasjen Norway
Pling Denmark
Pro Outdoor Denmark
Profiili Palvelut Finland
Puhti Finland
Punainen Risti Finland
Punainen Risti Lahjoituskortti Finland
qUINT Denmark
qUINT Sweden
Radiohjälpen Sweden
Red Cross Donation Denmark
Redd Barna Donation Norway
Reshopper - Everything for Kids DK Gift Card
Reshopper - Everything for Mum DK Gift Card
Reshopper - Everything for your home DK Gift Card
Restaurant Flammen Denmark
Restaurantguidens Denmark
RITO Denmark
RITO Norway
RITO Sweden
Röda Korset Sweden
RoyalDesign Finland
RoyalDesign Norway
RoyalDesign Sweden
Røde Kors Donation Norway
Rum Denmark
Ruokaboksi Finland
Saaren Taika Finland
Saxo Denmark
Saxo Premium Denmark
SELECTED FEMME/HOMME Gavekort Denmark
SELECTED Finland
SELECTED Norway
SELECTED Sweden
Sephora Denmark
SF Anytime Denmark
SF Anytime Finland
SF Anytime Norway
SF Anytime Sweden
Sif Jakobs Jewellery Denmark
Sif Jakobs Jewellery Sweden
Sinful Norway
Sinful Sweden
Singa Finland
Skopunkten Norway
Skopunkten Sweden
Small Danish Hotels Denmark
SmartaSaker Denmark
SmartaSaker Finland
SmartaSaker Norway
SmartaSaker Sweden
Soffadirekt Sweden
SOS-Barnebyer Donation Norway
Spies Denmark
Sport & Fritid - Upplevelse.com Sweden
Sport24 Denmark
Stadium Finland
Stadium Outlet Sweden
Stadium Sweden
Steamrex Denmark
Stjärnurmakarna Sweden
Suomalainen Kirjakauppa Finland
SuperGavekortet Denmark
SuperGavekortet Norway
SuperLahjakortti Finland
SuperPresentkortet Sweden
Sverigelotten Sweden
TableToday Sweden
Tallink och Silja Line Sweden
Tallink Silja Line Sweden
Tennisshoppen.dk Denmark
The Jewellery Room Denmark
The Jewellery Room Europe
The Jewellery Room Norway
Tivoli Denmark
Tjäreborg Finland
Tokmanni Finland
Tradera Sweden
Treenaakotona Finland
Trendhim Denmark
Trendhim Finland
Trendhim Norway
Trendhim Sweden
Trisslotter Sweden
TUI Denmark
TUI Finland
TUI Norway
TUI Sweden
TV 2 Play Denmark
Unisport Denmark
Unisport Finland
Unisport Norway
Unisport Sweden
Ur & Penn Sweden
Verkkokauppa Finland
VERO MODA Denmark
VERO MODA Finland
VERO MODA Norway
VERO MODA Sweden
VILA Denmark
VILA Finland
VILA Norway
VILA Sweden
Ving Norway
Ving Sweden
Volt Finland
Volt Norway
Vores Børn Denmark
Waku-Organics Finland
Wallmans Denmark
Wasaline Finland
Wasaline Sweden
Weekendresor & Övernattning - Upplevelse.com Sweden
Wolt Sweden
Wonder Living Denmark
WWF Donation Denmark
WWF Norway
XL Bygg Sweden
XXL Sport & Vildmark Sweden
XXL Sport & Villmark Norway
XXL Sports & Outdoor Finland
Feb 28, 09:20 GMT
Feb 28, 2026
Feb 27, 2026
StoreFront - Pay-by-bank payments degraded (GBP only)
Resolved - All GBP pay-by-bank StoreFront orders are completing as expected. This incident is now resolved.
Feb 27, 16:55 GMT
Update - All GBP pay-by-bank StoreFront orders are completing as expected.
Feb 27, 16:55 GMT
Monitoring - Our pay-by-bank feature was temporarily disabled from StoreFront checkouts following the delays in fulfillment with our payment provider. Service has since recovered and the pay-by-bank feature is now live again.
Feb 27, 16:09 GMT
Investigating - We are currently experiencing a service degradation affecting GBP payments.

Our team is investigating this issue with our banking partner and will provide further updates as soon as more information is available.
Feb 27, 11:36 GMT
Feb 26, 2026
Transactions failing across multiple Canadian brands
Resolved - This incident has been resolved.
Feb 26, 15:18 GMT
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 26, 10:57 GMT
Investigating - We are currently seeing transactions failing across multiple CAD brands. We have reached out to the processor and will share updates here as we learn more.

Affected Brands:

Cactus Club Cafe Canada

Cactus Club Cafe Canada (Fr)

Decathlon Canada

Guess Canada

Harry Rosen Canada

Joey's Restaurants Canada

Kernels Popcorn Canada

La Vie En Rose Canada

Local Public Eatery Canada

Pizza Pizza Ltd Canada

SAIL Canada

Sportchek Canada
Feb 26, 08:19 GMT
Feb 25, 2026
Lastminute.com Transaction Failures
Resolved - This incident has been resolved - transaction are flowing freely.
Feb 25, 16:28 GMT
Monitoring - A fix has been implemented, the brands are available and we are monitoring transactions flowing.
Feb 25, 14:12 GMT
Identified - The issue has been identified and the processor is urgently working on a resolution. We will update when we receive any further information.
Feb 25, 12:22 GMT
Investigating - We are currently investigating an issue with Lastminute.com brands as below. All brands have been switched off while this is looked into as a priority.

lastminute.com Belgium Holiday Gift Card - Flight + Hotel Packages
lastminute.com Belgium Travel Gift Card
lastminute.com Denmark Travel Gift Card
lastminute.com Flight Gift Card France
lastminute.com Flight Gift Card Italy
lastminute.com Flight Gift Card Spain
Lastminute.com France Holiday Gift Card - Flight + Hotel Packages
lastminute.com France Travel Gift Card
lastminute.com Germany Travel Gift Card
lastminute.com Holiday Gift Card UK
lastminute.com Hotel Gift Card France
lastminute.com Hotel Gift Card Italy
lastminute.com Hotel Gift Card Spain
lastminute.com Hotel Gift Card UK
Lastminute.com Ireland Holiday Gift Card - Flight + Hotel Packages
lastminute.com Ireland Travel Gift Card
Lastminute.com Italy Holiday Gift Card - Flight + Hotel Packages
lastminute.com Italy Travel Gift Card
lastminute.com Netherlands Holiday Gift Card - Flight + Hotel Packages
lastminute.com Netherlands Travel Gift Card
lastminute.com Norway Travel Gift Card
Lastminute.com Spain Holiday Gift Card - Flight + Hotel Packages
lastminute.com Spain Travel Gift Card
lastminute.com Sweden Holiday Gift Card - Flight + Hotel Packages
lastminute.com Sweden Travel Gift Card
lastminute.com UK Flight Only Gift Card
lastminute.com UK Travel Gift Card
Lastminute.de Germany Holiday Gift Card - Flight + Hotel Packages
Rumbo Spain Holiday Gift Card - Flight + Hotel Packages
Rumbo Spain Travel Gift Card
Volagratis Italy Holiday Gift Card - Flight + Hotel Packages
Volagratis Italy Travel Gift Card
Feb 25, 10:18 GMT
Walmart / Sams Club Routine Maintenance.
Completed - The scheduled maintenance has been completed.
Feb 25, 07:30 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 25, 06:00 GMT
Scheduled - The processor for Walmart / Sams Club has informed us that they'll be undergoing routine maintenance.

During this period, digital gift card transactions may fail. Please wait for after the maintenance window to purchase these brands.
Feb 9, 12:29 GMT
Feb 24, 2026

No incidents reported.

Feb 23, 2026
Several SAR Transactions Failing
Resolved - This incident has been resolved.
Feb 23, 20:56 GMT
Monitoring - A fix has been implemented and we are now monitoring SAR transactions.
Feb 23, 14:50 GMT
Investigating - We are currently seeing failures for several SAR brands in our catalogue. Previously purchased vouchers are failing to load, along with any new requests.

We have identified the issue and are working towards a resolution. We will provide updates here as soon as more information becomes available.

Afected brands are as follows:
Abdul Samad Al Qurashi Saudi Arabia
AbdulGhani Heritage Jewelry Saudi Arabia
AbdulGhani The Great House for Gold and Jewelry Saudi Arabia
Aeropostale Saudi Arabia
Airalo Saudi Arabia
AirlineGift Saudi Arabia
Al Badr Optical Saudi Arabia
Al Fakherah High-end Gents Tailoring Saudi Arabia
Al Rugaib Furniture Saudi Arabia
Al Shaya Watches Saudi Arabia
Almajed for Oud Saudi Arabia
Almanea Saudi Arabia
almatar Saudi Arabia
Almosafer Saudi Arabia
Alrimaya Saudi Arabia
Alsanidi Saudi Arabia
Alshaya Group Gift Card Saudi Arabia
Amazon Saudi Arabia
Anghami Saudi Arabia
Anoosh Saudi Arabia
Apparel Gift Card Saudi Arabia
Ardene Saudi Arabia
AshjarGifts Saudi Arabia
Ashley Homestore Saudi Arabia
Babies R Us Saudi Arabia
Babyshop Saudi Arabia
Balabala Saudi Arabia
Base & Boon Saudi Arabia
Bath & Body Works Saudi Arabia
Beverly Hills Polo Club Saudi Arabia
Birkenstock Saudi Arabia
Blooming Wear Saudi Arabia
Blue Gift eCard Saudi Arabia
BLUEAGE Saudi Arabia
Body Masters Saudi Arabia
BRAND BAZAAR Saudi Arabia
Brands For Less Saudi Arabia
Calvin Klein Saudi Arabia
Carrefour Saudi Arabia
Centrepoint Saudi Arabia
Circle Nail Bar Saudi Arabia
Cobone Saudi Arabia
Crocs Saudi Arabia
Daily Mealz Saudi Arabia
Danube Saudi Arabia
Diplomat Patisserie Saudi Arabia
Dune London Saudi Arabia
eLearnGift Saudi Arabia
eXtra Saudi Arabia
Eyewa Saudi Arabia
FACES Saudi Arabia
Farm Superstores Saudi Arabia
FirstCry Saudi Arabi
Florina Saudi Arabia
Flyin Saudi Arabia
FlystayGift Saudi Arabia
Foot Locker Saudi Arabia
Giordano Saudi Arabia
GUESS Saudi Arabia
H&M Saudi Arabia
HADDAD Saudi Arabia
Hassan Al-Nemer Diamond Jewelry Saudi Arabia
Hassan Al-Nemer Gold Jewelry Saudi Arabia
Home Box Saudi Arabia
Home Centre Saudi Arabia
HotelsGift Saudi Arabia
Hugo Boss Saudi Arabia
HungerStation Saudi Arabia
Jarir Bookstore Saudi Arabia
Jo Spa Saudi Arabia
Joyalukkas Saudi Arabia
Kaafmeem Saudi Arabia
Kaia Spa Saudi Arabia
Kunooz Pharmacy Saudi Arabia
L'Occitane Saudi Arabia
Lacoste Saudi Arabia
Latt Liv Saudi Arabia
Levi's Saudi Arabia
Lifestyle Saudi Arabia
LuLu Hypermarket Saudi Arabia
Maje Saudi Arabia
Malabar Gold & Diamonds Saudi Arabia
Malath Insurance Saudi Arabia
Marks & Spencer Saudi Arabia
Max Saudi Arabia
McAfee Internet Security Saudi Arabia
McAfee Total Protection Saudi Arabia
Microsoft Xbox Live Gift Card (SAR) Saudi Arabia
Microsoft Xbox Live Gift Card (USD) Saudi Arabia
Modern Electronics Saudi Arabia
Muse Saudi Arabia
Nahdi Pharmacies Saudi Arabia
NARS Saudi Arabia
Naturalizer Saudi Arabia
Noon Saudi Arabia
O 100 Perfumes Saudi Arabia
Outies Saudi Arabia
Patchi Saudi Arabia
Petromin Express Saudi Arabia
Polo Ralph Lauren Saudi Arabia
QiDZ Saudi Arabia
R&B Saudi Arabia
REDTAG Saudi Arabia
Reef Perfumes Saudi Arabia
RentacarGift Saudi Arabia
RINA Saudi Arabia
Rituals Saudi Arabia
Saadeddin Pastry Saudi Arabia
SACO Saudi Arabia
Sandro Saudi Arabia
Sawa Card Saudi Arabia
Semir Saudi Arabia
Shahid Saudi Arabia
Shahid Sports Package Saudi Arabia
SHEIN Saudi Arabia
ShoeMart Saudi Arabia
Shoexpress Saudi Arabia
Shukran Gift Card Saudi Arabia
Skechers Saudi Arabia
Smiles Tourist Saudi Arabia
Sony PlayStation Wallet Top-Ups Saudi Arabia
Splash Saudi Arabia
STARBUCKS Saudi Arabia
STARZPLAY Saudi Arabia
Styli Saudi Arabia
Sun&Sand Sports Saudi Arabia
Swarovski Saudi Arabia
Sweater Saudi Arabia
Tamimi Markets Saudi Arabia
Tanagra Saudi Arabia
Ted Baker Saudi Arabia
Tennisat Saudi Arabia
Tommy Hilfiger Saudi Arabia
Tory Burch Saudi Arabia
ToursGift Saudi Arabia
Toys R Us Saudi Arabia
TripGift Saudi Arabia
Ubuy Saudi Arabia
Under Armour Saudi Arabia
VogaCloset Saudi Arabia
VOX Cinemas KSA Saudi Arabia
Watsons Saudi Arabia
Whites Saudi Arabia
Zain Card Saudi Arabia
Feb 20, 20:10 GMT
Walmart / Sams Club Routine Maintenance.
Completed - The scheduled maintenance has been completed.
Feb 23, 06:30 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 23, 06:00 GMT
Scheduled - The processor for Walmart / Sams Club has informed us that they'll be undergoing routine maintenance.

During this period, digital gift card transactions may fail. Please wait for after the maintenance window to purchase these brands.
Feb 9, 12:29 GMT
Feb 22, 2026
Scheduled Maintenance for Macy's USA
Completed - The scheduled maintenance has been completed.
Feb 22, 11:30 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 22, 10:30 GMT
Scheduled - Macy's has informed us they will be performing scheduled maintenance as part of routine system improvements.

Maintenance Window:
February 22, 2:30 AM to 3:30 AM PT

During this period, orders may fail intermittently or be delivered with a delay. If an order fails, please retry once the maintenance window has closed.

We apologize for any inconvenience and appreciate your understanding.
Feb 20, 21:41 GMT
Feb 21, 2026

No incidents reported.

← Incident History Powered by Atlassian Statuspage