Tillo system status
Transactions temporarily paused for multiple INR brands
Update - We are continuing to investigate this with the processor and will share an update as soon as more information becomes available.
Apr 05, 2026 - 19:53 BST
Investigating - We are aware of elevated error rates affecting transaction requests across multiple INR brands. Transactions for affected brands have been paused while we investigate the issue.

Our team is actively investigating and working to restore availability.

Affected brands:
Absolute Barbecue India
Ajio India
Allen Solly India
Amazon Fresh India
American Eagle India
Apollo Pharmacy India
Armani Exchange India
Aurelia India
Avast AVG India
Aza Fashions India
Barbeque Nation India
Baskin Robbins India
Bata India
Beauty Scentiments - Chopard India
Beauty Scentiments - DKNY India
Beauty Scentiments - HEYS India
Beauty Scentiments - Salvatore Ferragamo India
Beauty Scentiments - Tommy Hilfiger India
Bhima Jewellers India
Bigbasket India
Bikanervala India
Birkenstock India
BlueStone (Gemstone Studded) India
Bluestone Diamond India
Bluestone India
BodyCraft Salon India
BookMyShow India
Cafe Coffee Day India
Chumbak India
Cleartrip Hotels India
Cleartrip India
Costa Coffee India
Croma India
Cult India
Daily Objects India
Decathlon India
Discovery Plus India
Domino's Pizza India
Dpauls India
Dune London (Luxe-RBL) India
EaseMyTrip India
Estele India
Euphoria Gold Coin India
Euphoria Jewellery Gold Coin India
Euphoria Jewellery India
Euphoria Jewellery Silver Coin India
Faasos India
Fab Hotels India
fabindia India
Fastrack Bags India
Fastrack India
Ferns N Petals India
FirstCry India
FITPASS India
Flipkart SuperCoin India
Forever New India
Freecultr India
Fresh Menu India
Giva Gold Jewellery India
GIVA India
Google Play India
Gupta Distributors India
Hamleys E-Gift India
Hamleys India
Hammer India
Health and Glow India
Imagine Apple Premium Reseller India
Indian Terrain India
ITC Hotels India
JioHotstar India
Jockey India
Joyalukkas Pure Gold India
Kalyan Gold Jewellery India
KFC India
Lakme Salon India
Lawrence And Mayo India
Lee India
Levis India
Linen Club India
Lite Bite India
Louis Philippe India
Lulu Hypermarket India
Luxe India
Machaan India
Mainland China India
Makemytrip India
Malabar Gold Coin India
Marriott Hotels India
Mia By Tanishq India
MiniKlub India
Mother Care India
Myntra India
myUpchar Medicines India
Netmeds India
Nilkamal Homes INR
Nykaa Fashion India
Nykaa India
Nykaa Man India
Organic India
Ornaz India
Ovenstory India
Pantaloons India
PC Chandra Gems India
PCJ Diamond Jewellery India
PCJ Gold Coin India
PCJ Gold Jewellery India
Pepperfry India
Pizza Hut India
Planet Fashion India
Polar Bear India
Postcard Hotels India
Prestige Smart Kitchen India
Puma India
PVR Inox Cinemas India
Ratnadeep Super Market India
Relaxo India
Samsonite India
Skinn India
Skullcandy India
Speedo India
Starbucks India
Sterling Holidays Pvt Ltd India
Steve Madden India
Superdry India
Surat Diamond India
Swathi Hospitality India
Sweet Bengal India
Taj Experiences India
Taj Hotels India
Taneria India
Tanishq Diamond E-Gift Card
Tanishq Gold and Diamond Jewellery eGift Voucher
Tata Cliq India
TEGO India
Tgi Fridays India
The Beer Cafe India
The Body Shop India
The Man Company India
Timezone India
Titan India
Toscano India
Trends Footwear India
Trends Junior India
Trends Man India
Trends Women India
Truefitt and Hill India
Urban Ladder India
V-Mart India
Van Heusen India
Vijay Sales India
W for women India
Wakefit India
Westside India
Wildcraft India
William Penn India
Woodland India
Wrangler India
Yatra.com General India
Zomato India
Apr 04, 2026 - 14:26 BST
Flipkart India transactions temporarily suspended
Update - We are continuing to investigate this with the processor and will share an update as soon as more information becomes available.
Apr 05, 2026 - 19:54 BST
Investigating - Transactions for Flipkart India have been temporarily paused while we investigate an issue affecting processing. Our team is actively working to identify the cause and restore availability.
Apr 04, 2026 - 09:06 BST

About This Site

Welcome to Tillo's system status page - we aim for full transparency on our service and use this to keep our clients informed of any system issues that impact our service.

Please feel free to subscribe to notifications.

Uptime over the past 90 days. View historical uptime.
Tillo API Operational
Tillo Hub Operational
Gift Code Hosting Operational
Tillo Content Operational
90 days ago
100.0 % uptime
Today
Content - UK Operational
Content - Europe Operational
Content - Scandinavia Operational
Content - USA & Canada Operational
Content - India Operational
Content - Australia & New Zealand Operational
Content - Middle East Operational
90 days ago
100.0 % uptime
Today
Banking Service Provider Operational
Tillo StoreFront Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Scheduled Maintenance for Walmart/Sam's Club Apr 8, 2026 05:00-05:30 BST

Walmart/Sam’s Club informed us they will be performing necessary maintenance on their system. They have advised that there could be slight delays in transaction delivery and some transactions might fail. Please reprocess transactions once the maintenance window has ended.
Posted on Mar 25, 2026 - 15:37 GMT

Scheduled Maintenance for Walmart/Sam's Club Apr 13, 2026 05:00-05:30 BST

Walmart/Sam’s Club informed us they will be performing necessary maintenance on their system. They have advised that there could be slight delays in transaction delivery and some transactions might fail. Please reprocess transactions once the maintenance window has ended.
Posted on Mar 25, 2026 - 15:38 GMT

Scheduled Maintenance for Walmart/Sam's Club Apr 20, 2026 05:00-05:30 BST

Walmart/Sam’s Club informed us they will be performing necessary maintenance on their system. They have advised that there could be slight delays in transaction delivery and some transactions might fail. Please reprocess transactions once the maintenance window has ended.
Posted on Mar 25, 2026 - 15:39 GMT

Scheduled Maintenance for Walmart/Sam's Club Apr 22, 2026 05:00-05:30 BST

Walmart/Sam’s Club informed us they will be performing necessary maintenance on their system. They have advised that there could be slight delays in transaction delivery and some transactions might fail. Please reprocess transactions once the maintenance window has ended.
Posted on Mar 25, 2026 - 15:40 GMT

Scheduled maintenance window for Uber, Deliveroo, Air BnB, Netflix, Etsy and others. Apr 28, 2026 14:00-16:00 BST

The processor for the below brands has confirmed they will be undergoing scheduled maintenance.

No down time is expected but there may be brief delays in processing transactions for the following brands:

Airbnb AU

Airbnb Austria

Airbnb Belgium

Airbnb Canada

Airbnb Finland

Airbnb France

Airbnb Germany

Airbnb Ireland

Airbnb Italy

Airbnb Netherlands

Airbnb New Zealand

Airbnb Spain

Airbnb Sweden

Airbnb UK

Airbnb USA

Deliveroo

Deliveroo Belgium

Deliveroo France

Deliveroo Italy

Deliveroo UAE

DoorDash Australia

DoorDash New Zealand

Etsy Canada

Etsy UK

Etsy USA

Gametime USA

Instacart Canada

Instacart USA

Instacart+ USA

Meta Quest Canada

Meta Quest US

Netflix France

Netflix Germany

Netflix Italy

Netflix Poland

Netflix Spain

Netflix UK

Stubhub USA

Twitch Australia

Twitch Austria

Twitch Belgium

Twitch Canada

Twitch Cyprus

Twitch Czech Republic

Twitch Finland

Twitch France

Twitch Germany

Twitch Greece

Twitch Hungary

Twitch Ireland

Twitch Italy

Twitch Luxembourg

Twitch Malta

Twitch Netherlands

Twitch Poland

Twitch Portugal

Twitch Romania

Twitch Slovakia

Twitch Spain

Twitch UK

Twitch USA

Uber Australia

Uber Belgium

Uber Eats

Uber Eats Australia

Uber Eats Canada

Uber Eats New Zealand

Uber Eats USA

Uber France

Uber Germany

Uber Netherlands

Uber New Zealand

Uber Poland

Uber Portugal

Uber Rides

Uber Rides Australia

Uber Rides Canada

Uber Rides Italy

Uber Rides New Zealand

Uber Rides USA

Uber Spain

Uber Sweden

Uber UK

Uber USA
Posted on Apr 02, 2026 - 12:07 BST
Apr 6, 2026

No incidents reported today.

Apr 5, 2026

Unresolved incidents: Transactions temporarily paused for multiple INR brands, Flipkart India transactions temporarily suspended.

Apr 4, 2026
Apr 3, 2026

No incidents reported.

Apr 2, 2026
Transactions temporarily paused for multiple INR brands
Resolved - This incident has been resolved.
Apr 2, 23:16 BST
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 2, 12:49 BST
Update - We are continuing to work on a fix for this issue.
Apr 2, 12:48 BST
Identified - The root cause of the disruption has been identified and remediation is underway. We expect brands to be re-enabled within the next 24 hours.
Apr 1, 21:24 BST
Investigating - We are aware of elevated error rates affecting transaction requests across multiple INR brands. Transactions for affected brands have been paused while we investigate the issue.

Our team is actively investigating and working to restore availability.

Affected brands:
Amazon Shopping India
Amazon Pay India
Absolute Barbecue India
Ajio India
Allen Solly India
Amazon Fresh India
Amazon Prime India
American Eagle India
Apollo Pharmacy India
Armani Exchange India
Aurelia India
Avast AVG India
Aza Fashions India
Barbeque Nation India
Baskin Robbins India
Bata India
Beauty Scentiments - Chopard India
Beauty Scentiments - DKNY India
Beauty Scentiments - HEYS India
Beauty Scentiments - Salvatore Ferragamo India
Beauty Scentiments - Tommy Hilfiger India
Bhima Jewellers India
Bigbasket India
Bikanervala India
Birkenstock India
BlueStone (Gemstone Studded) India
Bluestone Diamond India
Bluestone India
BodyCraft Salon India
BookMyShow India
Cafe Coffee Day India
Chumbak India
Cleartrip Hotels India
Cleartrip India
Costa Coffee India
Croma India
Cult India
Daily Objects India
Decathlon India
Discovery Plus India
Domino's Pizza India
Dpauls India
Dune London (Luxe-RBL) India
EaseMyTrip India
Estele India
Euphoria Gold Coin India
Euphoria Jewellery Gold Coin India
Euphoria Jewellery India
Euphoria Jewellery Silver Coin India
Faasos India
Fab Hotels India
fabindia India
Fastrack Bags India
Fastrack India
Ferns N Petals India
FirstCry India
FITPASS India
Flipkart India
Flipkart SuperCoin India
Forever New India
Freecultr India
Fresh Menu India
Giva Gold Jewellery India
GIVA India
Google Play India
Gupta Distributors India
Hamleys E-Gift India
Hamleys India
Hammer India
Health and Glow India
Imagine Apple Premium Reseller India
Indian Terrain India
ITC Hotels India
Jack and Jones India
JioHotstar India
Jockey India
Joyalukkas Pure Gold India
Kalyan Gold Jewellery India
KFC India
Lakme Salon India
Lawrence And Mayo India
Lee India
Levis India
Linen Club India
Lite Bite India
Louis Philippe India
Lulu Hypermarket India
Luxe India
Machaan India
Mainland China India
Makemytrip India
Malabar Gold Coin India
Marriott Hotels India
Mia By Tanishq India
MiniKlub India
Mother Care India
Myntra India
myUpchar Medicines India
Netmeds India
Nilkamal Homes INR
Nykaa Fashion India
Nykaa India
Nykaa Man India
Organic India
Ornaz India
Ovenstory India
Pantaloons India
PC Chandra Gems India
PCJ Diamond Jewellery India
PCJ Gold Coin India
PCJ Gold Jewellery India
Pepperfry India
Pizza Hut India
Planet Fashion India
Polar Bear India
Postcard Hotels India
Prestige Smart Kitchen India
Puma India
PVR Inox Cinemas India
Ratnadeep Super Market India
Relaxo India
Samsonite India
Skinn India
Skullcandy India
Speedo India
Starbucks India
Sterling Holidays Pvt Ltd India
Steve Madden India
Superdry India
Surat Diamond India
Swathi Hospitality India
Sweet Bengal India
Taj Experiences India
Taj Hotels India
Taneria India
Tanishq Diamond E-Gift Card
Tanishq Gold and Diamond Jewellery eGift Voucher
Tata Cliq India
TEGO India
Tgi Fridays India
The Beer Cafe India
The Body Shop India
The Man Company India
Timezone India
Titan India
Toscano India
Trends Footwear India
Trends Junior India
Trends Man India
Trends Women India
Truefitt and Hill India
Urban Ladder India
V-Mart India
Van Heusen India
Vijay Sales India
W for women India
Wakefit India
Westside India
Wildcraft India
William Penn India
Woodland India
Wrangler India
Yatra.com General India
Zomato India
Apr 1, 09:02 BST
Transactions failing for Currys & Asda products
Resolved - This incident has been resolved.
Apr 2, 23:15 BST
Monitoring - A fix has been implemented and we'll continue to monitor transactions to ensure that are going through properly.
Apr 2, 12:58 BST
Update - We are continuing to work with the processor to get these brands back and transacting.
Apr 2, 12:01 BST
Investigating - We are currently investigating an issue with the processor for Asda and Currys products not transacting correctly.

The brands impacted are

ASDA B2B Cashback

Asda B2B2C

Asda Employee Benefits

Asda Flu Vaccine

Asda Free School Meal Card

Asda Free School Meal Card OV

ASDA George

Asda Rewards and Recognition UK

Asda Shopping Card UK

Asda Shopping Card UK - Digital Top-Up

Asda Shopping Pharmacy

Asda Support Card

Currys

Currys - Digital Top-Up

Currys B2B

Currys Blue Light Card

Currys Boostworks

Currys EB

Currys Ireland Benefits

Currys Ireland Rewards

Currys PC World OV
Apr 2, 10:17 BST
Apr 1, 2026
Transactions temporarily suspended for Apple Gift Card UK
Resolved - This incident has been resolved.
Apr 1, 14:30 BST
Monitoring - A fix has been implemented, the brand has been re-enabled and we are monitoring sales.
Apr 1, 14:09 BST
Investigating - Transactions for Apple Gift Card UK have been temporarily paused while we investigate an issue affecting processing. Our team is actively working to identify the cause and restore availability.
Apr 1, 13:05 BST
B&Q UK transactions temporarily suspended
Resolved - This issue has now been resolved.
Apr 1, 09:04 BST
Monitoring - A fix has been implemented, the brand has been re-enabled, and we are monitoring sales.
Mar 31, 15:43 BST
Investigating - Transactions for B&Q UK have been temporarily paused while we investigate an issue affecting processing. Our team is actively working to identify the cause and restore availability.
Mar 31, 12:44 BST
Mar 31, 2026
Mar 30, 2026
Flipkart India & Westside India transactions temporarily suspended
Resolved - This transaction suspension has now been resolved and transactions are flowing freely.
Mar 30, 17:02 BST
Monitoring - A fix has been implemented and the brand is back online. We are monitoring transactions.
Mar 30, 16:12 BST
Update - The processor is still working on a fix for Flipkart India and will send an update as soon as they can.
Mar 29, 20:38 BST
Update - Westside India has been enabled and we are monitoring transactions. Flipkart India remains disabled for now.
Mar 29, 18:53 BST
Update - The processor has advised that Westside India is also being investigated and we have temporarily disabled.
Mar 29, 16:01 BST
Update - The processor are working on a fix and will confirm an update as soon as they can.
Mar 29, 15:10 BST
Investigating - Transactions for Flipkart India have been temporarily paused while we investigate an issue affecting processing. The processor is actively working to identify the cause and restore availability.
Mar 29, 09:05 BST
Mar 29, 2026
Mar 28, 2026

No incidents reported.

Mar 27, 2026

No incidents reported.

Mar 26, 2026

No incidents reported.

Mar 25, 2026
Scheduled maintenance for Tamimi Markets(SAR)
Completed - The scheduled maintenance has been completed.
Mar 25, 09:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 07:01 GMT
Scheduled - We have been informed of scheduled maintenance for the following brand as part of routine system improvements.

Maintenance Window:
March 26, 2026,11:00 AM (UAE time) — to 01:00 PM (UAE time)

During this period, orders may temporarily fail. We expect any disruption to last approximately 2 hours. If an order fails, please retry once the maintenance window has closed.

We apologise for any inconvenience and appreciate your understanding.
Mar 17, 21:22 GMT
Scheduled Maintenance for various brands
Completed - The scheduled maintenance has been completed.
Mar 25, 07:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 05:00 GMT
Scheduled - The processor for the following brands will be undergoing maintenance. There is no expected downtime during this window however transactions may process slowly and be subject to latency spikes.

Airbnb AU

Airbnb Austria

Airbnb Belgium

Airbnb Canada

Airbnb Finland

Airbnb France

Airbnb Germany

Airbnb Ireland

Airbnb Italy

Airbnb Netherlands

Airbnb New Zealand

Airbnb Spain

Airbnb Sweden

Airbnb UK

Airbnb USA

Deliveroo

Deliveroo Belgium

Deliveroo France

Deliveroo Italy

Deliveroo UAE

DoorDash Australia

DoorDash New Zealand

Etsy Canada

Etsy UK

Etsy USA

Gametime USA

Instacart Canada

Instacart USA

Instacart+ USA

Meta Quest US

Netflix France

Netflix Germany

Netflix Italy

Netflix Poland

Netflix Spain

Netflix UK

Stubhub USA

Twitch Australia

Twitch Austria

Twitch Belgium

Twitch Canada

Twitch Cyprus

Twitch Czech Republic

Twitch Finland

Twitch France

Twitch Germany

Twitch Greece

Twitch Hungary

Twitch Ireland

Twitch Italy

Twitch Luxembourg

Twitch Malta

Twitch Netherlands

Twitch Poland

Twitch Portugal

Twitch Romania

Twitch Slovakia

Twitch Spain

Twitch UK

Twitch USA

Uber Australia

Uber Belgium

Uber Eats

Uber Eats Australia

Uber Eats Canada

Uber Eats New Zealand

Uber Eats USA

Uber France

Uber Germany

Uber Netherlands

Uber New Zealand

Uber Poland

Uber Portugal

Uber Rides

Uber Rides Australia

Uber Rides Canada

Uber Rides Italy

Uber Rides New Zealand

Uber Rides USA

Uber Spain

Uber Sweden

Uber UK

Uber USA
Mar 2, 09:39 GMT
Planned Processor Maintenance for brands including Airbnb, Deliveroo, Uber
Completed - The scheduled maintenance has been completed.
Mar 25, 06:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 04:00 GMT
Scheduled - The processor has informed us of planned maintenance of their systems, no downtime is expected but there may be possible brief latency spikes.

25.03.26 4am - 6am GMT

Brands included:

Airbnb AU
Airbnb Austria
Airbnb Belgium
Airbnb Canada
Airbnb Finland
Airbnb France
Airbnb Germany
Airbnb Ireland
Airbnb Italy
Airbnb Netherlands
Airbnb New Zealand
Airbnb Spain
Airbnb Sweden
Airbnb UK
Airbnb USA
Deliveroo
Deliveroo Belgium
Deliveroo France
Deliveroo Italy
Deliveroo UAE
DoorDash Australia
DoorDash New Zealand
Etsy Canada
Etsy UK
Etsy USA
Instacart Canada
Instacart USA
Instacart+ USA
Meta Quest US
Netflix France
Netflix Germany
Netflix Italy
Netflix Poland
Netflix Spain
Netflix UK
Stubhub USA
Turo USA
Twitch Australia
Twitch Austria
Twitch Belgium
Twitch Canada
Twitch Cyprus
Twitch Czech Republic
Twitch Finland
Twitch France
Twitch Germany
Twitch Greece
Twitch Hungary
Twitch Ireland
Twitch Italy
Twitch Luxembourg
Twitch Malta
Twitch Netherlands
Twitch Poland
Twitch Portugal
Twitch Romania
Twitch Slovakia
Twitch Spain
Twitch UK
Twitch USA
Uber Australia
Uber Belgium
Uber Eats
Uber Eats Australia
Uber Eats Canada
Uber Eats New Zealand
Uber Eats USA
Uber France
Uber Germany
Uber Netherlands
Uber New Zealand
Uber Poland
Uber Portugal
Uber Rides
Uber Rides Australia
Uber Rides Canada
Uber Rides Italy
Uber Rides New Zealand
Uber Rides USA
Uber Spain
Uber Sweden
Uber UK
Uber USA
Feb 6, 11:47 GMT
Mar 24, 2026
B&Q UK transactions temporarily suspended
Resolved - This incident has been resolved.
Mar 24, 15:13 GMT
Monitoring - The processor has confirmed a fix is in place and we are monitoring transactions.
Mar 24, 15:01 GMT
Investigating - Transactions for B&Q UK have been temporarily paused while we investigate an issue affecting processing. Our team is actively working to identify the cause and restore availability.
Mar 24, 13:29 GMT
IKEA Ireland transactions temporarily suspended
Resolved - This incident has been resolved.
Mar 24, 12:34 GMT
Monitoring - The processor has confirmed the issue has been fixed. We have enabled the brand and will monitor transactions.
Mar 24, 10:56 GMT
Update - The processor has confirmed they will provide an update as soon as they can.
Mar 24, 09:43 GMT
Update - We remain engaged with the processor to restore transactions for this brand. No updates as of yet.
Mar 23, 22:30 GMT
Identified - The processor have confirmed they have identified the issue and will provide an update as soon as they can.
Mar 23, 10:24 GMT
Investigating - Transactions for IKEA Ireland have been temporarily paused while we investigate an issue affecting processing. We will update here as soon as we have more information.
Mar 22, 20:05 GMT
Mar 23, 2026
M&S transactions temporarily suspended
Resolved - The incident has been resolved.
Mar 23, 16:49 GMT
Monitoring - The processor have advised the issue is resolved. We have enabled the brands and will monitor sales.
Mar 23, 15:40 GMT
Investigating - We are currently seeing an issue where vouchers are not downloading correctly. We have contacted the processor and they are working on a resolution.
Mar 23, 12:48 GMT
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