Tillo system status
Transactions temporarily paused for multiple SAR brands
Update - Work towards recovery of these brands remains ongoing. The issue remains unchanged at this time.
Jun 08, 2026 - 21:23 BST
Update - There are no further developments at this time, we will provide our next update on Monday June 8th.
Jun 05, 2026 - 23:27 BST
Update - Work towards recovery of these brands remains ongoing. The issue remains unchanged at this time.
Jun 05, 2026 - 00:20 BST
Identified - We have identified the issue affecting transactions for the SAR brands listed here. We are working on a resolution now and expect for the brands to be back online within the next 48 hours.
Jun 02, 2026 - 18:32 BST
Update - We are continuing to work internally to resolve this issue and expect to share additional updates as soon as they becomes available.

Affected brands:
Amazon Saudi Arabia
HungerStation Saudi Arabia
Nahdi Pharmacies Saudi Arabia
Petromin Express Saudi Arabia
Sawa Card Saudi Arabia
Patchi Saudi Arabia
ShoeMart Saudi Arabia
Noon Saudi Arabia
Mobily Card Saudi Arabia
Malabar Gold & Diamonds Saudi Arabia
Jun 01, 2026 - 22:51 BST
Update - We are aware of elevated error rates affecting transaction requests across multiple SAR brands. Transactions for affected brands have been paused while we investigate the issue.

Our team is actively investigating and working to restore availability.

Affected brands:
Amazon Saudi Arabia
HungerStation Saudi Arabia
Nahdi Pharmacies Saudi Arabia
Petromin Express Saudi Arabia
Sawa Card Saudi Arabia
Patchi Saudi Arabia
ShoeMart Saudi Arabia
Jun 01, 2026 - 19:15 BST
Investigating - We are aware of elevated error rates affecting transaction requests across multiple SAR brands. Transactions for affected brands have been paused while we investigate the issue.

Our team is actively investigating and working to restore availability.

Affected brands:
Amazon Saudi Arabia
HungerStation Saudi Arabia
Nahdi Pharmacies Saudi Arabia
Petromin Express Saudi Arabia
Sawa Card Saudi Arabia
Jun 01, 2026 - 14:19 BST

About This Site

Welcome to Tillo's system status page - we aim for full transparency on our service and use this to keep our clients informed of any system issues that impact our service.

Please feel free to subscribe to notifications.

Uptime over the past 90 days. View historical uptime.
Tillo API Operational
Tillo Hub Operational
Gift Code Hosting Operational
Tillo Content Operational
90 days ago
100.0 % uptime
Today
Content - UK Operational
Content - Europe Operational
Content - Scandinavia Operational
Content - USA & Canada Operational
Content - India Operational
Content - Australia & New Zealand Operational
Content - Middle East Operational
90 days ago
100.0 % uptime
Today
Banking Service Provider Operational
Tillo StoreFront Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Scheduled maintenance for several brands & regions (Including Airbnb, Twitch, & Uber) Jun 23, 2026 05:00-07:00 BST

We have been informed of scheduled maintenance for the following brands as part of routine system improvements across GBP, EUR,

Maintenance Window:
June 23, 2026 05:00-7:00 BST(21:00-23:00 PT)

We do not expect any disruption, however there is the possibility of delays or failed orders. If an order fails, please retry once the maintenance window has closed.

We apologise for any inconvenience and appreciate your understanding.

Affected brands:

-EUR:
Airbnb Austria
Airbnb Belgium
Airbnb Finland
Airbnb France
Airbnb Germany
Airbnb Ireland
Airbnb Italy
Airbnb Netherlands
Airbnb Spain
Deliveroo Belgium
Deliveroo France
Deliveroo Italy
Netflix France
Netflix Germany
Netflix Italy
Netflix Spain
Twitch Austria
Twitch Belgium
Twitch Cyprus
Twitch Czech Republic
Twitch Finland
Twitch France
Twitch Germany
Twitch Greece
Twitch Hungary
Twitch Ireland
Twitch Italy
Twitch Luxembourg
Twitch Malta
Twitch Netherlands
Twitch Poland
Twitch Portugal
Twitch Romania
Twitch Slovakia
Twitch Spain
Uber Belgium
Uber France
Uber Germany
Uber Netherlands
Uber Portugal
Uber Rides Italy

-GBP:
Airbnb UK
Deliveroo
Etsy UK
Netflix UK
Twitch UK
Uber Eats
Uber Rides
Uber UK

-USD:
Airbnb USA
Etsy USA
Gametime USA
Instacart USA
Instacart+ USA
Meta Quest US
Stubhub USA
Twitch USA
Uber Eats USA
Uber Rides USA
Uber USA

-AUD:
Airbnb AU
DoorDash Australia
Twitch Australia
Uber Australia
Uber Eats Australia
Uber Rides Australia

-CAD:
Airbnb Canada
Etsy Canada
Instacart Canada
Meta Quest Canada
Twitch Canada
Uber Eats Canada
Uber Rides Canada

-NZD/PLN/SEK/AED:
Airbnb New Zealand
DoorDash New Zealand
Uber Eats New Zealand
Uber New Zealand
Uber Rides New Zealand
Netflix Poland
Uber Poland
Airbnb Sweden
Uber Sweden
Deliveroo UAE

#229821
Posted on Jun 04, 2026 - 21:44 BST

Scheduled Maintenance for various GBP/USD/AUD Brands Jun 24, 2026 03:00-03:15 BST

We have been informed of scheduled maintenance for the following brands as part of routine system improvements.

Maintenance Window:

Wednesday 24th June 3:00am - 3:15am BST. (19:00 - 19:15 PST)

During this period, orders may temporarily fail and any existing gift cards will be unavailable. We expect any disruption to last approximately 15 minutes. If an order fails, please retry once the maintenance window has closed.

We apologise for any inconvenience and appreciate your understanding.

Affected brands:

7 Eleven Australia
Abercrombie & Fitch USA
Academy Sports + Outdoors USA
Accor Australia
Adore Beauty Australia
Adrenaline Australia
Advance Auto Parts
Airalo Discover Global Australia
Airalo EU Global Card Australia
Airalo Indonesia Global Australia
Airalo Japan Global Australia
Airalo New Zealand Global Australia
Airalo US Australia
Alamo Drafthouse Cinemas USA
Allkinds Australia
Amart Furniture Australia
Amtrak USA
Angus & Coote Australia
Apple Australia
Apple Gift Card USA
Aquarium
Auntie Anne's
Auto Barn Australia
AutoZone®
Aveda (EL) Australia
Babin's Seafood House
Baja Fresh
Beans & Brews
Belk
Benihana USA
Bertucci's®
Best Buy
Betta Electrical Australia
Big Swing Golf Australia
BIG W
Black Angus USA
Blaze Pizza USA
Blimpie
Bloomin' Brands
Bloomingdales USA
Bob Evans Restaurants®
Bobbie Brown Australia
Bonds Australia
Bonefish Grill
Boots Online
Boscov
Bras N Things Australia
Bravo Italian Kitchen
Brinker International
Brio Italian Grille
Brooklyn Pizza Company
Bubba Gump Shrimp Co.®
Buca di Beppo®
Buffalo Wild Wings USA
Build-A-Bear Workshop
Burger King USA
BWS Australia
Cabela's
Cafe Choice Australia
California Pizza Kitchen, Inc
Candy Crush 200 Gold Bars UK
Candy Crush USA
Carrabba's Italian Grill
Carter's
Carvel
Catherine's USA
Chart House (Landry's Brand)
Cheddar's Scratch Kitchen
Chevron and Texaco USA
Childrens Place USA
Chili's
Chipotle USA
Cinemark
Cinnabon
City Beach Australia
ClassBento Australia
Clinique Australia
Cold Stone Creamery®
Collins Bookseller Australia
Columbia Sportswear USA
Cotton On Australia
Country Road Australia
Cousins Subs USA
Cracker Barrel USA
Crate and Barrel
Crumbl USA
Crutchfield
CVS Pharmacy®
Dan Murphy's Australia
Darden Restaurants, Inc.
David Jones Australia
Dickey's Restaurant Brands
Disney
Dominos
Dr. Martens Australia
Drybar USA
DSW
Dusk Australia
Dymocks Australia
eBay Australia
Estèe Lauder Australia
Event Cinema Australia
Everyplate Australia
Factor US
Famous Dave's®
Famous Footwear USA
Fanatics
Fanatics MLB Shop USA
Fanatics NFL Shop USA
Fanatics NHL Shop USA
Fandango
Fine-Day Australia
Finish Line USA
Firebirds Wood Fired Grill USA
Five Guys USA
Fleming's Prime Steakhouse & Wine Bar
Flight Centre Australia
Foot Locker Australia
Forever New Australia
freedom Australia
Fricker's
GameStop USA
Gift to Dine Australia
GigSky USA
GNC USA
Go Play Golf USA
Goldmark Australia
Goodcents Deli USA
GoTo Foods
Granite City Brewing USA
Grimaldi's
Grotto
Groupon
Grubhub USA
Guess USA
Harris Farm Australia
Harvey Norman Australia
HelloFresh Australia
HelloFresh USA
Hollister
Home Chef
HomeGoods USA
Hopcat
Hot Topic
Hoyts Australia
Hubbl Australia
Hype DC Australia
Iceland
IKEA Australia
IKEA UK
IMVU
Intersport Australia
iSubscribe Australia
J. Christopher's USA
Jamba Juice
Jaycar Australia
JB Hi-Fi Australia
JCPenney
Jersey Mikes USA
Jiffy Lube®
Jo Malone (EL) Australia
Jtv.Com
Kathmandu Australia
Kay Jewelers USA
Kendra Scott USA
KFC USA
Kings Isle USA
Kirkland's
KOBO USA
Kohl's
Krispy Kreme
La Griglia
LaMer Australia
Landry's
Laubman & Pank Australia
Lazy Dog Restaurant USA
Lettuce Entertain You Restaurant Group USA
LongHorn Steakhouse®
Lorna Jane Australia
LULULEMON Australia
Lululemon UK
LUSH Australia
Lush UK
Luxury Escapes Australia
LYCA ESIM KIT Australia
Lyft
M.A.C Australia
Mac by Myer Australia
Macaroni Grill USA
Macy's USA
Maggiano's
Main Event USA
Marshalls USA
McAlister’s
McCormick & Schmick's
Melting Pot USA
Mere Bulles
Merridee's Breadbasket
Michael Hill Jewellers Australia
Michaels USA
Miguel's Restaurant
Minecraft Minecoins Australia
Minecraft: Java & Bedrock PC edition Australia
Mitchell's Fish Market
MITRE 10 Australia
Morrisons
Morton's The Steakhouse
Myer Australia
Naked Wines Australia
Nando's UK
Nautica
Oakley Australia
ODEON
Office Max / Depot USA
Officeworks Australia
Olive Garden®
Omaha Steaks
Opsm Australia
OshKosh B'gosh
Outback Steakhouse
Pacific Sunwear
Pandora Australia
Papa John's
Pappa's
Pastini Pastaria
Paul Martin's American Grill
Pep Boys USA
Petco
Petsmart
PGA TOUR USA
Platypus Australia
Priceline Pharmacy Australia
Prouds the Jeweller Australia
Puckett's Grocery
Puma Australia
Qdoba
Quiznos USA
Rainforest Cafe®
Ray-Ban
Razer Gold
Red Balloon Australia
Red Lobster
Red Robin
Rent The Runway USA
Restaurant Choice Australia
Ripcurl Australia
River Crab Blue Water Inn
Roblox Australia
Rubio’s Coastal Grill
Ruby Tuesday
Ruth's Chris Steak House
Saks Fifth Avenue US
Saltgrass Steak House®
Schlotzsky’s
Seasons 52®
Seed Australia
Seed Hertiage Australia
Sephora Australia
Sephora USA
Shein Australia
Shell Australia
Sheridan Australia
Shoney's
Shutterfly
Skechers Australia
Smashburger USA
Smoothie King USA
Soma USA
Southwest Airlines USA
Sparkpop Australia
Sportsman's Warehouse
Sportspower
Staples
Starbucks USA
Steak 'n Shake
Strandbags Australia
Stylerunner Australia
Subway USA
Sunglass Hut Australia
Sunglass Hut USA
Superdry
T.J.Maxx USA
Taco Bell USA
Target
Target Australia
Temple & Webster Australia
Texas Roadhouse USA
The Athletes Foot Australia
The Cheesecake Factory
The Coffee Bean & Tea Leaf®
The Container Store USA
The Fuel Card eGift Australia
The Gift of Fun Australia
The Good Guys Australia
The Grill
The Home Depot USA
The Iconic Australia
The Oceanaire
The Wine Collective Australia
Tire Discounters
TJX Brands USA
Tommy Bahama
Tops Market
Total Tools Australia
Total Wine & More USA
Tower of America
Toyworld Australia
Tractor Supply USA
Ulta
Under Armour USA
Uno Chicago Grill
Vans Australia
Vic & Anthony's
Victoria's Secret
Victoria's Secret PINK
Village Cinema Australia
W.W. Cousins
Weber BBQ Australia
Webjet Australia
White House Black Market
Williams-Sonoma Brands USA
Willie G's
Wondery
Woolworths Supermarket Australia
Woolworths WISH Australia
Worldwide Golf USA
Xbox Cash Card USA
Xbox Cash USA
Xbox eGift USA
Xbox Game Pass Core US
Yankee Candle
Yard House
Zappos.com
Zaxby's USA
ZWILLING USA
BabyGap USA
Fanatics NBA Shop USA
Farm Boy Canada
Iceland School Lunches
Morrisons School Lunches
Posted on Jun 10, 2026 - 10:10 BST

Scheduled maintenance window for Uber, Deliveroo, Air BnB, Netflix, Etsy and others. Jun 24, 2026 05:00-07:00 BST

The processor for the below brands has confirmed they will be undergoing scheduled maintenance.

No down time is expected but there may be brief delays in processing transactions for the following brands:

Airbnb AU

Airbnb Austria

Airbnb Belgium

Airbnb Canada

Airbnb Finland

Airbnb France

Airbnb Germany

Airbnb Ireland

Airbnb Italy

Airbnb Netherlands

Airbnb New Zealand

Airbnb Spain

Airbnb Sweden

Airbnb UK

Airbnb USA

Deliveroo

Deliveroo Belgium

Deliveroo France

Deliveroo Italy

Deliveroo UAE

DoorDash Australia

DoorDash New Zealand

Etsy Canada

Etsy UK

Etsy USA

Gametime USA

Instacart Canada

Instacart USA

Instacart+ USA

Meta Quest Canada

Meta Quest US

Netflix France

Netflix Germany

Netflix Italy

Netflix Poland

Netflix Spain

Netflix UK

Stubhub USA

Twitch Australia

Twitch Austria

Twitch Belgium

Twitch Canada

Twitch Cyprus

Twitch Czech Republic

Twitch Finland

Twitch France

Twitch Germany

Twitch Greece

Twitch Hungary

Twitch Ireland

Twitch Italy

Twitch Luxembourg

Twitch Malta

Twitch Netherlands

Twitch Poland

Twitch Portugal

Twitch Romania

Twitch Slovakia

Twitch Spain

Twitch UK

Twitch USA

Uber Australia

Uber Belgium

Uber Eats

Uber Eats Australia

Uber Eats Canada

Uber Eats New Zealand

Uber Eats USA

Uber France

Uber Germany

Uber Netherlands

Uber New Zealand

Uber Poland

Uber Portugal

Uber Rides

Uber Rides Australia

Uber Rides Canada

Uber Rides Italy

Uber Rides New Zealand

Uber Rides USA

Uber Spain

Uber Sweden

Uber UK

Uber USA
Posted on Jun 04, 2026 - 14:04 BST
Jun 13, 2026

No incidents reported today.

Jun 12, 2026
Amazon Pay India & Amazon Shopping India Temporarily Unavailable
Resolved - This incident has been resolved.
Jun 12, 17:32 BST
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 12, 17:05 BST
Investigating - The processor for Amazon Pay India & Amazon Shopping India has informed us of an issue impacting the processing of gift cards.

The brands have been temporarily disabled while we work with the processor to resolve the issue and restore functionality.
Jun 12, 15:41 BST
Jun 11, 2026
Partial disruption to transactions across multiple CAD,GBP and USD brands
Resolved - This incident has been resolved.
Jun 11, 05:16 BST
Investigating - We are currently investigating elevated error rates affecting transactions across multiple brands. Some partners may experience failed or delayed transaction requests while our team works to identify the root cause.

Affected brands:AUD

7 Eleven Australia
Accor Australia
Adore Beauty Australia
Adrenaline Australia
Airalo Discover Global Australia
Airalo EU Global Card Australia
Airalo Indonesia Global Australia
Airalo Japan Global Australia
Airalo New Zealand Global Australia
Airalo US Australia
Allkinds Australia
Amart Furniture Australia
Angus & Coote Australia
Apple Australia
Auto Barn Australia
Aveda (EL) Australia
Betta Electrical Australia
Big Swing Golf Australia
BIG W
Bobbie Brown Australia
Bonds Australia
Bras N Things Australia
BWS Australia
Cafe Choice Australia
City Beach Australia
ClassBento Australia
Clinique Australia
Collins Bookseller Australia
Cotton On Australia
Country Road Australia
Dan Murphy's Australia
David Jones Australia
Dr. Martens Australia
Dusk Australia
Dymocks Australia
eBay Australia
Estèe Lauder Australia
Event Cinema Australia
Everyplate Australia
Fine-Day Australia
Flight Centre Australia
Foot Locker Australia
Forever New Australia
freedom Australia
Gift to Dine Australia
Goldmark Australia
Harris Farm Australia
Harvey Norman Australia
HelloFresh Australia
Hoyts Australia
Hubbl Australia
Hype DC Australia
IKEA Australia
Intersport Australia
iSubscribe Australia
Jaycar Australia
JB Hi-Fi Australia
Jo Malone (EL) Australia
Kathmandu Australia
LaMer Australia
Laubman & Pank Australia
Lorna Jane Australia
LULULEMON Australia
LUSH Australia
Luxury Escapes Australia
LYCA ESIM KIT Australia
M.A.C Australia
Mac by Myer Australia
Michael Hill Jewellers Australia
Minecraft Minecoins Australia
Minecraft: Java & Bedrock PC edition Australia
MITRE 10 Australia
Myer Australia
Naked Wines Australia
Oakley Australia
Officeworks Australia
Opsm Australia
Pandora Australia
Platypus Australia
Priceline Pharmacy Australia
Prouds the Jeweller Australia
Puma Australia
Red Balloon Australia
Restaurant Choice Australia
Ripcurl Australia
Roblox Australia
Seed Australia
Seed Hertiage Australia
Sephora Australia
Shein Australia
Shell Australia
Sheridan Australia
Skechers Australia
Sparkpop Australia
Sportspower
Strandbags Australia
Stylerunner Australia
Sunglass Hut Australia
Target Australia
Temple & Webster Australia
The Athletes Foot Australia
The Fuel Card eGift Australia
The Gift of Fun Australia
The Good Guys Australia
The Iconic Australia
The Wine Collective Australia
Total Tools Australia
Toyworld Australia
Vans Australia
Village Cinema Australia
Weber BBQ Australia
Webjet Australia
Woolworths Supermarket Australia
Woolworths WISH Australia

GBP:
Boots Online
Candy Crush 200 Gold Bars UK
Iceland
IKEA UK
Lululemon UK
Lush UK
Morrisons
Nando's UK
ODEON
Superdry

USD:
Abercrombie & Fitch USA
Academy Sports + Outdoors USA
Advance Auto Parts
Alamo Drafthouse Cinemas USA
Amtrak USA
Apple Gift Card USA
Aquarium
Auntie Anne's
AutoZone®
Babin's Seafood House
Baja Fresh
Beans & Brews
Belk
Benihana USA
Bertucci's®
Best Buy
Black Angus USA
Blaze Pizza USA
Blimpie
Bloomin' Brands
Bloomingdales USA
Bob Evans Restaurants®
Bonefish Grill
Boscov
Bravo Italian Kitchen
Brinker International
Brio Italian Grille
Brooklyn Pizza Company
Bubba Gump Shrimp Co.®
Buca di Beppo®
Buffalo Wild Wings USA
Build-A-Bear Workshop
Burger King USA
Cabela's
California Pizza Kitchen, Inc
Candy Crush USA
Carrabba's Italian Grill
Carter's
Carvel
Catherine's USA
Chart House (Landry's Brand)
Cheddar's Scratch Kitchen
Chevron and Texaco USA
Childrens Place USA
Chili's
Chipotle USA
Cinemark
Cinnabon
Cold Stone Creamery®
Columbia Sportswear USA
Cousins Subs USA
Cracker Barrel USA
Crate and Barrel
Crumbl USA
Crutchfield
CVS Pharmacy®
Darden Restaurants, Inc.
Dickey's Restaurant Brands
Disney
Dominos
Drybar USA
DSW
Factor US
Famous Dave's®
Famous Footwear USA
Fanatics
Fanatics MLB Shop USA
Fanatics NFL Shop USA
Fanatics NHL Shop USA
Fandango
Finish Line USA
Firebirds Wood Fired Grill USA
Five Guys USA
Fleming's Prime Steakhouse & Wine Bar
Fricker's
GameStop USA
GigSky USA
GNC USA
Go Play Golf USA
Goodcents Deli USA
GoTo Foods
Granite City Brewing USA
Grimaldi's
Grotto
Groupon
Grubhub USA
Guess USA
HelloFresh USA
Hollister
Home Chef
HomeGoods USA
Hopcat
Hot Topic
IMVU
J. Christopher's USA
Jamba Juice
JCPenney
Jersey Mikes USA
Jiffy Lube®
Jtv.Com
Kay Jewelers USA
Kendra Scott USA
KFC USA
Kings Isle USA
Kirkland's
KOBO USA
Kohl's
Krispy Kreme
La Griglia
Landry's
Lazy Dog Restaurant USA
Lettuce Entertain You Restaurant Group USA
LongHorn Steakhouse®
Lyft
Macaroni Grill USA
Macy's USA
Maggiano's
Main Event USA
Marshalls USA
McAlister’s
McCormick & Schmick's
Melting Pot USA
Mere Bulles
Merridee's Breadbasket
Michaels USA
Miguel's Restaurant
Mitchell's Fish Market
Morton's The Steakhouse
Nautica
Office Max / Depot USA
Olive Garden®
Omaha Steaks
OshKosh B'gosh
Outback Steakhouse
Pacific Sunwear
Papa John's
Pappa's
Pastini Pastaria
Paul Martin's American Grill
Pep Boys USA
Petco
Petsmart
PGA TOUR USA
Puckett's Grocery
Qdoba
Quiznos USA
Rainforest Cafe®
Ray-Ban
Razer Gold
Red Lobster
Red Robin
Rent The Runway USA
River Crab Blue Water Inn
Rubio’s Coastal Grill
Ruby Tuesday
Ruth's Chris Steak House
Saks Fifth Avenue US
Saltgrass Steak House®
Schlotzsky’s
Seasons 52®
Sephora USA
Shoney's
Shutterfly
Smashburger USA
Smoothie King USA
Soma USA
Southwest Airlines USA
Sportsman's Warehouse
Staples
Starbucks USA
Steak 'n Shake
Subway USA
Sunglass Hut USA
T.J.Maxx USA
Taco Bell USA
Target
Texas Roadhouse USA
The Cheesecake Factory
The Coffee Bean & Tea Leaf®
The Container Store USA
The Grill
The Home Depot USA
The Oceanaire
Tire Discounters
TJX Brands USA
Tommy Bahama
Tops Market
Total Wine & More USA
Tower of America
Tractor Supply USA
Ulta
Under Armour USA
Uno Chicago Grill
Vic & Anthony's
Victoria's Secret
Victoria's Secret PINK
W.W. Cousins
White House Black Market
Williams-Sonoma Brands USA
Willie G's
Wondery
Worldwide Golf USA
Xbox Cash Card USA
Xbox Cash USA
Xbox eGift USA
Xbox Game Pass Core US
Yankee Candle
Yard House
Zappos.com
Zaxby's USA
ZWILLING USA
Jun 10, 22:53 BST
Jun 10, 2026

Unresolved incident: Transactions temporarily paused for multiple SAR brands.

Jun 9, 2026

No incidents reported.

Jun 8, 2026
Partial disruption to transactions across Amazon India brands
Resolved - This incident has been resolved.
Jun 8, 11:41 BST
Monitoring - A fix has been implemented by the processor and we are monitoring transactions.
Jun 8, 11:21 BST
Investigating - We are currently investigating elevated error rates affecting transactions across multiple brands. Some partners may experience failed or delayed transaction requests while our team works to identify the root cause.

Affected brands:

Amazon Fresh India

Amazon Pay India

Amazon Prime India

Amazon Shopping India
Jun 8, 11:12 BST
Jun 7, 2026
Partial disruption to transactions across multiple Amazon India brands
Resolved - This incident has been resolved.
Jun 7, 19:29 BST
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 7, 14:03 BST
Identified - The issue has been identified and a fix is being implemented.
Jun 6, 19:36 BST
Investigating - We are currently investigating elevated error rates affecting transactions across multiple brands. Some partners may experience failed or delayed transaction requests while our team works to identify the root cause.

Affected brands:

Amazon Fresh India

Amazon Pay India

Amazon Prime India

Amazon Shopping India
Jun 6, 19:06 BST
Scheduled maintenance for ASDA products
Completed - The scheduled maintenance has been completed.
Jun 7, 01:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 6, 19:00 BST
Scheduled - We have been informed of scheduled maintenance for the following brands as part of routine system improvements.

Maintenance Window:
Saturday 6th June — 19:00 to 01:00 BST

During this period, orders may temporarily fail. We expect any disruption to last approximately 6 hours. If an order fails, please retry once the maintenance window has closed.

We apologise for any inconvenience and appreciate your understanding.

Affected brands:

ASDA B2B Cashback
Asda B2B2C
Asda Employee Benefits
Asda Flu Vaccine
ASDA George
Asda Rewards and Recognition UK
Asda Shopping Card UK
Asda Shopping Pharmacy
Asda Free School Meal Card
Asda Free School Meal Card OV
Asda Shopping Card UK - Digital Top-Up
Asda Support Card
Jun 4, 14:42 BST
Jun 6, 2026
Jun 5, 2026
Partial disruption to transactions across several GBP brands
Resolved - This incident has been resolved.
Jun 5, 21:53 BST
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 5, 21:05 BST
Investigating - We are currently investigating elevated error rates affecting transactions across multiple brands. Some partners may experience failed or delayed transaction requests while our team works to identify the root cause.

Affected brands:

Boots Online
Candy Crush 200 Gold Bars UK
Iceland
IKEA UK
Lush UK
Morrisons
Nando's UK
ODEON
Superdry
Jun 5, 20:42 BST
Amazon Pay India - transactions temporarily paused
Resolved - This incident has been resolved.
Jun 5, 12:40 BST
Monitoring - A fix has been implemented for this issue and the brand is now back online. We are monitoring transactions.
Jun 5, 12:04 BST
Investigating - Transactions for Amazon Pay India have been temporarily paused while the processor investigates a technical issue.
Jun 5, 11:52 BST
Jun 4, 2026

No incidents reported.

Jun 3, 2026
Scheduled maintenance window for various Australian brands
Completed - The scheduled maintenance has been completed.
Jun 3, 06:01 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 3, 04:01 BST
Scheduled - The processor for the below brands has confirmed they will be undergoing scheduled maintenance.

No down time is expected but there may be brief delays in processing transactions for the following brands:
7 Eleven Australia

Accor Australia

Adore Beauty Australia

Adrenaline Australia

Airalo Discover Global Australia

Airalo EU Global Card Australia

Airalo Indonesia Global Australia

Airalo Japan Global Australia

Airalo New Zealand Global Australia

Airalo US Australia

Allkinds Australia

Amart Furniture Australia

Angus & Coote Australia

Apple Australia

Auto Barn Australia

Aveda (EL) Australia

Betta Electrical Australia

Big Swing Golf Australia

BIG W

Bobbie Brown Australia

Bonds Australia

Bras N Things Australia

BWS Australia

Cafe Choice Australia

City Beach Australia

ClassBento Australia

Clinique Australia

Collins Bookseller Australia

Cotton On Australia

Country Road Australia

Dan Murphy's Australia

David Jones Australia

Dr. Martens Australia

Dusk Australia

Dymocks Australia

eBay Australia

Estèe Lauder Australia

Event Cinema Australia

Everyplate Australia

Fine-Day Australia

Flight Centre Australia

Foot Locker Australia

Forever New Australia

freedom Australia

Gift to Dine Australia

Goldmark Australia

Harris Farm Australia

Harvey Norman Australia

HelloFresh Australia

Hoyts Australia

Hubbl Australia

Hype DC Australia

IKEA Australia

Intersport Australia

iSubscribe Australia

Jaycar Australia

JB Hi-Fi Australia

Jo Malone (EL) Australia

Kathmandu Australia

LaMer Australia

Laubman & Pank Australia

Lorna Jane Australia

LULULEMON Australia

LUSH Australia

Luxury Escapes Australia

LYCA ESIM KIT Australia

M.A.C Australia

Mac by Myer Australia

Michael Hill Jewellers Australia

Minecraft Minecoins Australia

Minecraft: Java & Bedrock PC edition Australia

MITRE 10 Australia

Myer Australia

Naked Wines Australia

Oakley Australia

Officeworks Australia

Opsm Australia

Pandora Australia

Platypus Australia

Priceline Pharmacy Australia

Prouds the Jeweller Australia

Puma Australia

Red Balloon Australia

Restaurant Choice Australia

Ripcurl Australia

Roblox Australia

Seed Australia

Seed Hertiage Australia

Sephora Australia

Shein Australia

Shell Australia

Sheridan Australia

Skechers Australia

Sparkpop Australia

Sportspower

Strandbags Australia

Stylerunner Australia

Sunglass Hut Australia

Target Australia

Temple & Webster Australia

The Athletes Foot Australia

The Fuel Card eGift Australia

The Gift of Fun Australia

The Good Guys Australia

The Iconic Australia

The Wine Collective Australia

Total Tools Australia

Toyworld Australia

Vans Australia

Village Cinema Australia

Weber BBQ Australia

Webjet Australia

Woolworths Supermarket Australia

Woolworths WISH Australia
May 28, 09:32 BST
Scheduled maintenance window for Multiple UK & US brands
Completed - The scheduled maintenance has been completed.
Jun 3, 06:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 3, 04:00 BST
Scheduled - The processor for the below brands has confirmed they will be undergoing scheduled maintenance.

No down time is expected but there may be brief delays in processing transactions for the following brands:

UK
Boots Online
Candy Crush 200 Gold Bars UK
Iceland
IKEA UK
Lululemon UK
Lush UK
Morrisons
Nando's UK
ODEON
Superdry

US
Abercrombie & Fitch USA
Academy Sports + Outdoors USA
Advance Auto Parts
Alamo Drafthouse Cinemas USA
Amtrak USA
Apple Gift Card USA
Aquarium
Auntie Anne's
AutoZone®
Babin's Seafood House
Baja Fresh
Beans & Brews
Belk
Benihana USA
Bertucci's®
Best Buy
Black Angus USA
Blaze Pizza USA
Blimpie
Bloomin' Brands
Bloomingdales USA
Bob Evans Restaurants®
Bonefish Grill
Boscov
Bravo Italian Kitchen
Brinker International
Brio Italian Grille
Brooklyn Pizza Company
Bubba Gump Shrimp Co.®
Buca di Beppo®
Buffalo Wild Wings USA
Build-A-Bear Workshop
Burger King USA
Cabela's
California Pizza Kitchen, Inc
Candy Crush USA
Carrabba's Italian Grill
Carter's
Carvel
Catherine's USA
Chart House (Landry's Brand)
Cheddar's Scratch Kitchen
Chevron and Texaco USA
Childrens Place USA
Chili's
Chipotle USA
Cinemark
Cinnabon
Cold Stone Creamery®
Columbia Sportswear USA
Cousins Subs USA
Cracker Barrel USA
Crate and Barrel
Crumbl USA
Crutchfield
CVS Pharmacy®
Darden Restaurants, Inc.
Dickey's Restaurant Brands
Disney
Dominos
Drybar USA
DSW
Factor US
Famous Footwear USA
Fanatics
Fanatics MLB Shop USA
Fanatics NFL Shop USA
Fanatics NHL Shop USA
Fandango
Finish Line USA
Firebirds Wood Fired Grill USA
Five Guys USA
Fleming's Prime Steakhouse & Wine Bar
Fricker's
GameStop USA
GigSky USA
GNC USA
Go Play Golf USA
Goodcents Deli USA
GoTo Foods
Granite City Brewing USA
Grimaldi's
Grotto
Groupon
Grubhub USA
Guess USA
HelloFresh USA
Hollister
Home Chef
HomeGoods USA
Hopcat
Hot Topic
IMVU
J. Christopher's USA
Jamba Juice
JCPenney
Jersey Mikes USA
Jiffy Lube®
Jtv.Com
Kay Jewelers USA
Kendra Scott USA
KFC USA
Kings Isle USA
Kirkland's
KOBO USA
Kohl's
Krispy Kreme
La Griglia
Landry's
Lazy Dog Restaurant USA
Lettuce Entertain You Restaurant Group USA
LongHorn Steakhouse®
Lyft
Macaroni Grill USA
Macy's USA
Maggiano's
Main Event USA
Marshalls USA
McAlister’s
McCormick & Schmick's
Melting Pot USA
Mere Bulles
Merridee's Breadbasket
Michaels USA
Miguel's Restaurant
Mitchell's Fish Market
Morton's The Steakhouse
Nautica
O'Charley's
Office Max / Depot USA
Olive Garden®
Omaha Steaks
OshKosh B'gosh
Outback Steakhouse
Pacific Sunwear
Papa John's
Pappa's
Pastini Pastaria
Paul Martin's American Grill
Pep Boys USA
Petco
Petsmart
PGA TOUR USA
Puckett's Grocery
Qdoba
Quiznos USA
Rainforest Cafe®
Ray-Ban
Razer Gold
Red Lobster
Red Robin
Rent The Runway USA
River Crab Blue Water Inn
Rubio’s Coastal Grill
Ruby Tuesday
Ruth's Chris Steak House
Saks Fifth Avenue US
Saltgrass Steak House®
Schlotzsky’s
Seasons 52®
Sephora USA
Shoney's
Shutterfly
Smashburger USA
Smoothie King USA
Soma USA
Southwest Airlines USA
Sportsman's Warehouse
Staples
Starbucks USA
Steak 'n Shake
Subway USA
Sunglass Hut USA
T.J.Maxx USA
Taco Bell USA
Target
Texas Roadhouse USA
The Cheesecake Factory
The Coffee Bean & Tea Leaf®
The Container Store USA
The Grill
The Home Depot USA
The Oceanaire
Tire Discounters
TJX Brands USA
Tommy Bahama
Tops Market
Total Wine & More USA
Tower of America
Tractor Supply USA
Ulta
Under Armour USA
Uno Chicago Grill
Vic & Anthony's
Victoria's Secret
Victoria's Secret PINK
W.W. Cousins
White House Black Market
Williams-Sonoma Brands USA
Willie G's
Wondery
Worldwide Golf USA
Xbox Cash Card USA
Xbox Cash USA
Xbox eGift USA
Xbox Game Pass Core US
Yankee Candle
Yard House
Zappos.com
Zaxby's USA
ZWILLING USA
May 28, 11:33 BST
Jun 2, 2026
Partial disruption to transactions across Sports Direct UK, Hobbycraft, Flannels UK, Schuh UK
Resolved - This incident has been resolved.
Jun 2, 21:03 BST
Monitoring - A fix has been implemented and transactions are successful. We will continue to monitor these brands.
Jun 2, 18:40 BST
Update - We are currently investigating elevated error rates affecting transactions across multiple brands. Some partners may experience failed or delayed transaction requests while our team works to identify the root cause.

Affected brands:

Sports Direct, Hobbycraft, Schuh UK, Flannels UK
Jun 2, 15:50 BST
Update - We have now disabled the brand while the issue is investigated. We will update when we have further information.
Jun 2, 14:32 BST
Investigating - We are aware of elevated error rates affecting Sports Direct UK transactions. Some partners may experience failed requests.

We are investigating the root cause of the issue and will update you as we have more information.
Jun 2, 14:17 BST
Partial disruption to transactions across Sports Direct, Hobbycraft, House of Fraser, Flannels brands
Resolved - This issue has now been resolved, transactions are processing normally.
Jun 2, 09:10 BST
Update - We are continuing to investigate and will provide further updates as more information becomes available.
Jun 1, 23:25 BST
Investigating - We are currently investigating elevated error rates affecting transactions across multiple brands. Some partners may experience failed or delayed transaction requests while our team works to identify the root cause.

Affected brands:

Sports Direct, Hobbycraft, House of Fraser, Flannels
Jun 1, 17:25 BST
Jun 1, 2026
Love2Shop Rewards transactions temporarily suspended
Resolved - This issue has now been resolved, transactions are flowing freely.
Jun 1, 14:31 BST
Monitoring - A fix has been implemented for this issue and the brand is now back online. We are monitoring transactions.
Jun 1, 12:45 BST
Investigating - Transactions for Love2Shop Rewards have been temporarily paused while we investigate an issue affecting processing. Our team is actively working to identify the cause and restore availability.
May 31, 11:50 BST
May 31, 2026
Scheduled maintenance - Love2shop Holidays UK & Love2Shop Rewards
Completed - The scheduled maintenance has been completed.
May 31, 07:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 30, 23:00 BST
Scheduled - We will be undergoing scheduled maintenance during this time.
May 27, 11:36 BST
May 30, 2026
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