Tillo system status
Transactions temporarily paused for multiple UK brands
Monitoring - A fix has been deployed. These brands have been enabled and we will monitor for stability.
Apr 30, 2026 - 11:28 BST
Update - The processor is still investigating and attempting to implement an additional fix.
Apr 30, 2026 - 09:58 BST
Identified - The fix was unsuccessful and brands continue to fail. They have been temporarily paused again while we work towards resolution.
Apr 29, 2026 - 23:21 BST
Monitoring - A fix has been deployed. These brands have been enabled and we will monitor for stability.
Apr 29, 2026 - 22:41 BST
Update - We are still working to resolve the issue with the processor and will provide further updates once we know more.
Apr 29, 2026 - 10:24 BST
Update - We are continuing to investigate this issue, we will update when we have further updates.
Apr 28, 2026 - 17:17 BST
Investigating - We are currently investigating elevated error rates affecting transactions across multiple brands. Some partners may experience failed or delayed transaction requests while our team works to identify the root cause.

Affected brands:

Aberdeen Gift Card - Town & City Gift Cards
Aberdeenshire Gift Card - Town & City Gift Cards
Angus Gift Card - Town & City Gift Cards
Argyll & Bute Gift Card - Town & City Gift Cards
Armagh, Banbridge & Craigavon (Shop ABC) Gift Card - Town & City Gift Cards
Arran Gift Card - Town & City Gift Cards
Ashby Gift Card - Town & City Gift Cards
Ballymena Gift Card - Town & City Gift Cards
Barnsley Gift Card - Town & City Gift Cards
Bath Gift Card - Town & City Gift Cards
Bradford Gift Card - Town & City Gift Cards
Brighton Gift Card - Town & City Gift Cards
Bristol Gift Card - Town & City Gift Cards
Brixton Gift Card - Town & City Gift Cards
Bury St Edmunds Gift Card - Town & City Gift Cards
Camberley Gift Card - Town & City Gift Cards
Cambridge Gift Card - Town & City Gift Cards
Canterbury Gift Card - Town & City Gift Cards
Cardiff Gift Card - Town & City Gift Cards
Carndonagh Gift Card - Town & City Gift Cards
Causeway Coasts and Glens Gift Card - Town & City Gift Cards
Cavan Gift Card - Town & City Gift Cards
Cheltenham Gift Card - Town & City Gift Cards
Chester Gift Card - Town & City Gift Cards
Chichester Gift Card - Town & City Gift Cards
County Monaghan Gift Card - Town & City Gift Cards
County Wexford Gift Card - Town & City Gift Cards
Donegal Gift Card - Town & City Gift Cards
Drogheda Gift Card - Town & City Gift Cards
Dumfries and Galloway Gift Card - Town & City Gift Cards
Dundee Gift Card - Town & City Gift Cards
Dungarvan & West Waterford Gift Card - Town & City Gift Cards
East Ayrshire Gift Card - Town & City Gift Cards
East Dunbartonshire Gift Card - Town & City Gift Cards
East Lothian Gift Card - Town & City Gift Cards
East Renfrewshire Gift Card - Town & City Gift Cards
Edinburgh Gift Card - Town & City Gift Cards
Enniskillen Gift Card - Town & City Gift Cards
Exeter Gift Card - Town & City Gift Cards
Falkirk Gift Card - Town & City Gift Cards
Glasgow Gift Card - Town & City Gift Cards
Glasgow West End Gift Card - Town & City Gift Cards
Gloucester Gift Card - Town & City Gift Cards
Grá Macroom Gift Card - Town & City Gift Cards
Halifax Gift Card - Town & City Gift Cards
Harrogate Gift Card - Town & City Gift Cards
Hereford Gift Card - Town & City Gift Cards
High Wycombe Gift Card - Town & City Gift Cards
Highlands Gift Card - Town & City Gift Cards
Ilkley Gift Card - Town & City Gift Cards
Inverness City Centre Gift Card - Town & City Gift Cards
Isle of Wight Gift Card - Town & City Gift Cards
Kilkenny Gift Card - Town & City Gift Cards
Leicester Gift Card - Town & City Gift Cards
Letterkenny Gift Card - Town & City Gift Cards
Limerick Gift Card - Town & City Gift Cards
Lincolnshire Gift Card - Town & City Gift Cards
London City Gift Card - Town & City Gift Cards
Mid Ulster Gift Card - Town & City Gift Cards
Moray Gift Card - Town & City Gift Cards
Mulingar Gift Card - Town & City Gift Cards
Newark and Sherwood Gift Card - Town & City Gift Cards
Newport Gift Card - Town & City Gift Cards
Nottingham Gift Card - Town & City Gift Cards
Oldham Gift Card - Town & City Gift Cards
Oxted Gift Card - Town & City Gift Cards
Perth & Kinross Gift Card - Town & City Gift Cards
Perth City & Towns - Town & City Gift Cards
Plymouth Gift Card - Town & City Gift Cards
Renfrewshire Gift Card - Town & City Gift Cards
Scottish Borders Gift Card - Town & City Gift Cards
Sheffield City Centre Gift Card - Town & City Gift Cards
Sligo Gift Card - Town & City Gift Cards
South Ayrshire Gift Card - Town & City Gift Cards
St Albans Gift Card - Town & City Gift Cards
St. Andrews Gift Card - Town & City Gift Cards
Stoke Gift Card - Town & City Gift Cards
Sunderland Gift Card - Town & City Gift Cards
Tipperary Gift Card - Town & City Gift Cards
Waterford Gift Card - Town & City Gift Cards
Watford Gift Card - Town & City Gift Cards
Wolverhampton Gift Card - Town & City Gift Cards
Worthing Gift Card - Town & City Gift Cards
York Gift Card - Town & City Gift Cards
Apr 28, 2026 - 13:29 BST
Multiple brands failing across several territories
Monitoring - A fix has been implemented and the majority of transactions are going through. We'll continue to monitor these to ensure they remain stable.
Apr 30, 2026 - 10:33 BST
Investigating - We are currently seeing failures for the below brands. We are in contact with the processor(s) to resolve the issues and will update you as soon as we know more.

The list of brands is below.

Here is your list sorted into alphabetical order:

Aspinal of London Belgium

Aspinal of London France

Aspinal of London Germany

Aspinal of London Italy

Aspinal of London Netherlands

Aspinal of London Portugal

Aspinal of London Spain

Aspinal of London UK

Aspinal of London US

Best Western Austria

Best Western Belgium

Best Western Canada

Best Western France

Best Western Germany

Best Western Greece

Best Western Italy

Best Western Netherlands

Best Western Spain

Best Western USA

Bonmarché

Clarks

Costa Coffee

Harvey Nichols

Hotel Chocolat UK

Nike

Nike Austria

Nike Belgium

Nike Denmark

Nike Finland

Nike France

Nike Germany

Nike Greece

Nike Ireland

Nike Italy

Nike Luxembourg

Nike Netherlands

Nike Poland

Nike Portugal

Nike Slovenia

Nike Spain

Nike Sweden

Not on The High Street

Paul Smith

The Entertainer

The Holiday & Hotel Card

The White Company
Apr 30, 2026 - 09:46 BST
Transactions temporarily paused for multiple INR brands
Update - We are continuing to await the re-activation of Amazon INR and Flipkart INR. We will update when we have further information.
Apr 30, 2026 - 09:49 BST
Update - We are continuing to await the re-activation of Amazon INR and Flipkart INR. We will update when we have further information.
Apr 28, 2026 - 09:22 BST
Update - We are continuing to investigate and will provide further updates as more information becomes available.
Apr 24, 2026 - 22:24 BST
Monitoring - A fix has been implemented and most INR brands are now back online. This excludes the following, which are still being investigated: Amazon Pay India, Amazon Prime India, Amazon Shopping India, Amazon Fresh India, Flipkart India, Flipkart SuperCoin India.
Apr 24, 2026 - 15:47 BST
Update - We are continuing to investigate this issue, we will update when we have further updates.
Apr 24, 2026 - 14:03 BST
Investigating - We are aware of elevated error rates affecting transaction requests across multiple INR brands. Transactions for affected brands have been paused while we investigate the issue.

Our team is actively investigating and working to restore availability.

Affected brands:

Absolute Barbecue India

Ajio India

Allen Solly India

Amazon Pay India

Amazon Prime India

Amazon Shopping India

American Eagle India

Apollo Pharmacy India

Armani Exchange India

Aurelia India

Avast AVG India

Barbeque Nation India

Baskin Robbins India

Bata India

Beauty Scentiments - Chopard India

Beauty Scentiments - DKNY India

Beauty Scentiments - HEYS India

Beauty Scentiments - Salvatore Ferragamo India

Beauty Scentiments - Tommy Hilfiger India

Bhima Jewellers India

Bigbasket India

Bikanervala India

Birkenstock India

BlueStone (Gemstone Studded) India

Bluestone Diamond India

Bluestone India

BodyCraft Salon India

BookMyShow India

Cafe Coffee Day India

Chumbak India

Cleartrip Hotels India

Cleartrip India

Costa Coffee India

Croma India

Cult India

Daily Objects India

Decathlon India

Discovery Plus India

Domino's Pizza India

Dpauls India

Dune London (Luxe-RBL) India

EaseMyTrip India

Estele India

Euphoria Gold Coin India

Euphoria Jewellery Gold Coin India

Euphoria Jewellery India

Euphoria Jewellery Silver Coin India

Faasos India

Fab Hotels India

fabindia India

Fastrack Bags India

Fastrack India

Ferns N Petals India

FirstCry India

FITPASS India

Flipkart India

Flipkart SuperCoin India

Forever New India

Freecultr India

Fresh Menu India

Giva Gold Jewellery India

GIVA India

Google Play India

Hamleys E-Gift India

Hamleys India

Hammer India

Health and Glow India

Imagine Apple Premium Reseller India

Indian Terrain India

ITC Hotels India

JioHotstar India

Jockey India

Joyalukkas Pure Gold India

Kalyan Gold Jewellery India

KFC India

Lakme Salon India

Lawrence And Mayo India

Lee India

Levis India

Linen Club India

Lite Bite India

Louis Philippe India

Lulu Hypermarket India

Luxe India

Machaan India

Mainland China India

Makemytrip India

Malabar Gold Coin India

Marriott Hotels India

Mia By Tanishq India

MiniKlub India

Mother Care India

Myntra India

myUpchar Medicines India

Netmeds India

Nilkamal Homes INR

Nykaa Fashion India

Nykaa India

Nykaa Man India

Organic India

Ornaz India

Pantaloons India

PC Chandra Gems India

PCJ Diamond Jewellery India

PCJ Gold Coin India

PCJ Gold Jewellery India

Pepperfry India

Pizza Hut India

Planet Fashion India

Polar Bear India

Postcard Hotels India

Prestige Smart Kitchen India

Puma India

PVR Inox Cinemas India

Ratnadeep Super Market India

Relaxo India

Samsonite India

Skinn India

Skullcandy India

Speedo India

Starbucks India

Sterling Holidays Pvt Ltd India

Steve Madden India

Superdry India

Surat Diamond India

Swathi Hospitality India

Sweet Bengal India

Taj Hotels and Experiences

Taneria India

Tanishq Diamond E-Gift Card

Tanishq Gold and Diamond Jewellery eGift Voucher

Tata Cliq India

TEGO India

Tgi Fridays India

The Beer Cafe India

The Body Shop India

The Man Company India

Timezone India

Titan India

Toscano India

Trends Footwear India

Trends Junior India

Trends Man India

Trends Women India

Truefitt and Hill India

Urban Ladder India

V-Mart India

Van Heusen India

Vijay Sales India

W for women India

Wakefit India

Westside India

Wildcraft India

Zomato India
Apr 24, 2026 - 07:32 BST

About This Site

Welcome to Tillo's system status page - we aim for full transparency on our service and use this to keep our clients informed of any system issues that impact our service.

Please feel free to subscribe to notifications.

Uptime over the past 90 days. View historical uptime.
Tillo API Operational
Tillo Hub Operational
Gift Code Hosting Operational
Tillo Content Operational
90 days ago
100.0 % uptime
Today
Content - UK Operational
Content - Europe Operational
Content - Scandinavia Operational
Content - USA & Canada Operational
Content - India Operational
Content - Australia & New Zealand Operational
Content - Middle East Operational
90 days ago
100.0 % uptime
Today
Banking Service Provider Operational
Tillo StoreFront Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Scheduled maintenance for various brands. May 7, 2026 07:00-07:45 BST

We have been informed of scheduled maintenance for the following brands as part of routine system improvements.

Maintenance Window:
Thursday 7th May — 07:00 to 07:45 BST

During this period, orders may temporarily fail. We expect any disruption to last approximately 45. If an order fails, please retry once the maintenance window has closed.

We apologise for any inconvenience and appreciate your understanding.

Affected brands:

1-800-Baskets.com USA
1-800-Flowers.com USA
7 Eleven Australia
Abercrombie & Fitch USA
Academy Sports + Outdoors USA
Accor Australia
Adore Beauty Australia
Adrenaline Australia
Advance Auto Parts
Aerie
Aeropostale
Alamo Drafthouse Cinemas USA
Amart Furniture Australia
AMC Theaters
American Eagle Outfitters USA
Amtrak USA
Angus & Coote Australia
Apple Australia
Apple Gift Card USA
Applebee's
Aquarium
Auntie Anne's
Auto Barn Australia
AutoZone®
Aveda (EL) Australia
Babin's Seafood House
Baja Fresh
Barnes & Noble
Bass Pro Shop
Bath & Body Works USA
Beans & Brews
Belk
Benihana USA
Bertucci's®
Best Buy
Betta Electrical Australia
Big Swing Golf Australia
BIG W
BJ's Restaurants USA
Black Angus USA
Blaze Pizza USA
Blimpie
Bloomin' Brands
Bloomingdales USA
Bob Evans Restaurants®
Bobbie Brown Australia
Bonds Australia
Bonefish Grill
Boots Online
Boscov
Bras N Things Australia
Bravo Italian Kitchen
Brinker International
Brio Italian Grille
Brooklyn Pizza Company
Bubba Gump Shrimp Co.®
Buca di Beppo®
Buffalo Wild Wings USA
Build-A-Bear Workshop
Burger King USA
BWS Australia
Cabela's
Cactus Club Cafe Canada
Cafe Choice Australia
California Pizza Kitchen, Inc
Candy Crush 200 Gold Bars UK
Candy Crush USA
Carrabba's Italian Grill
Carter's
Carvel
Catherine's USA
Chart House (Landry's Brand)
Cheddar's Scratch Kitchen
Chevron and Texaco USA
Chico's
Childrens Place USA
Chili's
Chipotle USA
Cinemark
Cinnabon
City Beach Australia
ClassBento Australia
Clinique Australia
Cold Stone Creamery®
Collins Bookseller Australia
Columbia Sportswear USA
Cotton On Australia
Country Road Australia
Cousins Subs USA
Cracker Barrel USA
Crate and Barrel
Crumbl USA
Crutchfield
CVS Pharmacy®
Dan Murphy's Australia
Darden Restaurants, Inc.
David Jones Australia
Decathlon Canada
Dickey's Restaurant Brands
Disney
Dominos
Dr. Martens Australia
Drybar USA
DSW
Dusk Australia
Dymocks Australia
eBay Australia
Estèe Lauder Australia
Event Cinema Australia
Everyplate Australia
Factor US
Famous Footwear USA
Fanatics
Fanatics MLB Shop USA
Fanatics NFL Shop USA
Fanatics NHL Shop USA
Fandango
Fine-Day Australia
Finish Line USA
Firebirds Wood Fired Grill USA
Five Guys USA
Fleming's Prime Steakhouse & Wine Bar
Flight Centre Australia
Foot Locker Australia
Forever New Australia
freedom Australia
Fricker's
GameStop USA
Gift to Dine Australia
GigSky USA
GNC USA
Go Play Golf USA
Goldmark Australia
Goodcents Deli USA
GoTo Foods
Granite City Brewing USA
Grimaldi's
Grotto
Groupon
Grubhub USA
Guess Canada
Guess USA
Harris Farm Australia
Harry Rosen Canada
Harvey Norman Australia
HelloFresh Australia
HelloFresh USA
Hollister
Home Chef
HomeGoods USA
Hopcat
Hot Topic
Hoyts Australia
Hubbl Australia
Hulu
Hype DC Australia
Iceland
IHOP®
IKEA Australia
IKEA UK
IMVU
Intersport Australia
iSubscribe Australia
J. Christopher's USA
Jamba Juice
Jaycar Australia
JB Hi-Fi Australia
JCPenney
Jersey Mikes USA
Jiffy Lube®
Jo Malone (EL) Australia
Joey's Restaurants Canada
Jtv.Com
Kathmandu Australia
Kay Jewelers USA
Kendra Scott USA
Kernels Popcorn Canada
KFC USA
Kings Isle USA
Kirkland's
KOBO USA
Kohl's
Krispy Kreme
La Griglia
La Vie En Rose Canada
LaMer Australia
Landry's
Laubman & Pank Australia
Lazy Dog Restaurant USA
Lettuce Entertain You Restaurant Group USA
Local Public Eatery Canada
LongHorn Steakhouse®
Lorna Jane Australia
LULULEMON Australia
Lululemon UK
LUSH Australia
Lush UK
Luxury Escapes Australia
LYCA ESIM KIT Australia
Lyft
M.A.C Australia
Mac by Myer Australia
Macaroni Grill USA
Macy's USA
Maggiano's
Main Event USA
Marshalls USA
McAlister’s
McCormick & Schmick's
Melting Pot USA
Mere Bulles
Merridee's Breadbasket
Michael Hill Jewellers Australia
Michaels USA
Miguel's Restaurant
Minecraft Minecoins Australia
Minecraft: Java & Bedrock PC edition Australia
Mitchell's Fish Market
MITRE 10 Australia
Moe’s Southwest Grill
Morrisons
Morton's The Steakhouse
Myer Australia
Naked Wines Australia
Nando's UK
Nautica
Nintendo
O'Charley's
Oakley Australia
ODEON
Office Max / Depot USA
Officeworks Australia
Olive Garden®
Omaha Steaks
Opsm Australia
OshKosh B'gosh
Outback Steakhouse
Pacific Sunwear
Panda Express
Pandora Australia
Panera Bread
Papa John's
Pappa's
Pastini Pastaria
Paul Martin's American Grill
Peet's Coffee & Tea
Pep Boys USA
Petco
Petsmart
PGA TOUR USA
Pizza Pizza Ltd Canada
Platypus Australia
Pottery Barn USA
Priceline Pharmacy Australia
Prouds the Jeweller Australia
Puckett's Grocery
Puma Australia
Qdoba
Quiznos USA
Rainforest Cafe®
Ray-Ban
Razer Gold
Red Balloon Australia
Red Lobster
Red Robin
Regal Cinema USA
Rent The Runway USA
Restaurant Choice Australia
Ripcurl Australia
River Crab Blue Water Inn
ROBLOX
Roblox Australia
Rubio’s Coastal Grill
Ruby Tuesday
Ruth's Chris Steak House
SAIL Canada
Saks Fifth Avenue US
Saltgrass Steak House®
Schlotzsky’s
Seasons 52®
Seed Australia
Seed Hertiage Australia
Sephora Australia
Sephora USA
Shein Australia
Shell Australia
Sheridan Australia
Shoney's
Shutterfly
Skechers Australia
Sling TV
Smashburger USA
Smoothie King USA
Soma USA
Southwest Airlines USA
Sparkpop Australia
Sportchek Canada
Sportsman's Warehouse
Sportspower
Staples
Starbucks USA
Steak 'n Shake
Strandbags Australia
Stylerunner Australia
Subway USA
Sunglass Hut Australia
Sunglass Hut USA
Superdry
T.J.Maxx USA
Taco Bell USA
Target
Target Australia
Temple & Webster Australia
Texas Roadhouse USA
The Athletes Foot Australia
The Cheesecake Factory
The Coffee Bean & Tea Leaf®
The Container Store USA
The Fuel Card eGift Australia
The Gift of Fun Australia
The Good Guys Australia
The Grill
The Home Depot USA
The Iconic Australia
The Oceanaire
The Wine Collective Australia
Tire Discounters
TJX Brands USA
Tommy Bahama
Tops Market
Total Tools Australia
Total Wine & More USA
Tower of America
Toyworld Australia
Tractor Supply USA
Ulta
Under Armour USA
Uno Chicago Grill
Vans Australia
Vic & Anthony's
Victoria's Secret
Victoria's Secret PINK
Village Cinema Australia
W.W. Cousins
Weber BBQ Australia
Webjet Australia
White House Black Market
Williams-Sonoma Brands USA
Willie G's
Wondery
Woolworths Supermarket Australia
Woolworths WISH Australia
Worldwide Golf USA
Xbox Cash Card USA
Xbox Cash USA
Xbox eGift USA
Xbox Game Pass Core US
Xbox Game Pass Ultimate US
Yankee Candle
Yard House
Zappos.com
Zaxby's USA
ZWILLING USA
Posted on Apr 24, 2026 - 16:11 BST

Scheduled maintenance for various brands across multiple territories May 7, 2026 07:00-07:30 BST

The processor(s) behind the below brands will be undergoing scheduled maintenance.

During this time, gift card transactions will fail. Please wait until after the window to submit any requests.

The brands impacted are:

1-800-Baskets.com USA

1-800-Flowers.com USA

7 Eleven Australia

Abercrombie & Fitch USA

Academy Sports + Outdoors USA

Accor Australia

Adore Beauty Australia

Adrenaline Australia

Advance Auto Parts

Aerie

Aeropostale

Airalo Discover Global Australia

Airalo EU Global Card Australia

Airalo Indonesia Global Australia

Airalo Japan Global Australia

Airalo New Zealand Global Australia

Airalo US Australia

Alamo Drafthouse Cinemas USA

Allkinds Australia

Amart Furniture Australia

AMC Theaters

American Eagle Outfitters USA

Amtrak USA

Angus & Coote Australia

Apple Australia

Apple Gift Card USA

Applebee's

Aquarium

Auntie Anne's

Auto Barn Australia

AutoZone®

Aveda (EL) Australia

Babin's Seafood House

Baja Fresh

Barnes & Noble

Bass Pro Shop

Bath & Body Works USA

Beans & Brews

Belk

Benihana USA

Bertucci's®

Best Buy

Betta Electrical Australia

Big Swing Golf Australia

BIG W

BJ's Restaurants USA

Black Angus USA

Blaze Pizza USA

Blimpie

Bloomin' Brands

Bloomingdales USA

Bob Evans Restaurants®

Bobbie Brown Australia

Bonds Australia

Bonefish Grill

Boots Online

Boscov

Bras N Things Australia

Bravo Italian Kitchen

Brinker International

Brio Italian Grille

Brooklyn Pizza Company

Bubba Gump Shrimp Co.®

Buca di Beppo®

Buffalo Wild Wings USA

Build-A-Bear Workshop

Burger King USA

BWS Australia

Cabela's

Cafe Choice Australia

California Pizza Kitchen, Inc

Candy Crush 200 Gold Bars UK

Candy Crush USA

Carrabba's Italian Grill

Carter's

Carvel

Catherine's USA

Chart House (Landry's Brand)

Cheddar's Scratch Kitchen

Chevron and Texaco USA

Chico's

Childrens Place USA

Chili's

Chipotle USA

Cinemark

Cinnabon

City Beach Australia

ClassBento Australia

Clinique Australia

Cold Stone Creamery®

Collins Bookseller Australia

Columbia Sportswear USA

Cotton On Australia

Country Road Australia

Cousins Subs USA

Cracker Barrel USA

Crate and Barrel

Crumbl USA

Crutchfield

CVS Pharmacy®

Dan Murphy's Australia

Darden Restaurants, Inc.

David Jones Australia

Dickey's Restaurant Brands

Disney

Dominos

Dr. Martens Australia

Drybar USA

DSW

Dusk Australia

Dymocks Australia

eBay Australia

Estèe Lauder Australia

Event Cinema Australia

Everyplate Australia

Factor US

Famous Footwear USA

Fanatics

Fanatics MLB Shop USA

Fanatics NFL Shop USA

Fanatics NHL Shop USA

Fandango

Fine-Day Australia

Finish Line USA

Firebirds Wood Fired Grill USA

Five Guys USA

Fleming's Prime Steakhouse & Wine Bar

Flight Centre Australia

Foot Locker Australia

Forever New Australia

freedom Australia

Fricker's

GameStop USA

Gift to Dine Australia

GigSky USA

GNC USA

Go Play Golf USA

Goldmark Australia

Goodcents Deli USA

GoTo Foods

Granite City Brewing USA

Grimaldi's

Grotto

Groupon

Grubhub USA

Guess USA

Harris Farm Australia

Harvey Norman Australia

HelloFresh Australia

HelloFresh USA

Hollister

Home Chef

HomeGoods USA

Hopcat

Hot Topic

Hoyts Australia

Hubbl Australia

Hulu

Hype DC Australia

Iceland

IHOP®

IKEA Australia

IKEA UK

IMVU

Intersport Australia

iSubscribe Australia

J. Christopher's USA

Jamba Juice

Jaycar Australia

JB Hi-Fi Australia

JCPenney

Jersey Mikes USA

Jiffy Lube®

Jo Malone (EL) Australia

Jtv.Com

Kathmandu Australia

Kay Jewelers USA

Kendra Scott USA

KFC USA

Kings Isle USA

Kirkland's

KOBO USA

Kohl's

Krispy Kreme

La Griglia

LaMer Australia

Landry's

Laubman & Pank Australia

Lazy Dog Restaurant USA

Lettuce Entertain You Restaurant Group USA

LongHorn Steakhouse®

Lorna Jane Australia

LULULEMON Australia

Lululemon UK

LUSH Australia

Lush UK

Luxury Escapes Australia

LYCA ESIM KIT Australia

Lyft

M.A.C Australia

Mac by Myer Australia

Macaroni Grill USA

Macy's USA

Maggiano's

Main Event USA

Marshalls USA

McAlister’s

McCormick & Schmick's

Melting Pot USA

Mere Bulles

Merridee's Breadbasket

Michael Hill Jewellers Australia

Michaels USA

Miguel's Restaurant

Minecraft Minecoins Australia

Minecraft: Java & Bedrock PC edition Australia

Mitchell's Fish Market

MITRE 10 Australia

Moe’s Southwest Grill

Morrisons

Morton's The Steakhouse

Myer Australia

Naked Wines Australia

Nando's UK

Nautica

Nintendo

O'Charley's

Oakley Australia

ODEON

Office Max / Depot USA

Officeworks Australia

Olive Garden®

Omaha Steaks

Opsm Australia

OshKosh B'gosh

Outback Steakhouse

Pacific Sunwear

Panda Express

Pandora Australia

Panera Bread

Papa John's

Pappa's

Pastini Pastaria

Paul Martin's American Grill

Peet's Coffee & Tea

Pep Boys USA

Petco

Petsmart

PGA TOUR USA

Platypus Australia

Pottery Barn USA

Priceline Pharmacy Australia

Prouds the Jeweller Australia

Puckett's Grocery

Puma Australia

Qdoba

Quiznos USA

Rainforest Cafe®

Ray-Ban

Razer Gold

Red Balloon Australia

Red Lobster

Red Robin

Regal Cinema USA

Rent The Runway USA

Restaurant Choice Australia

Ripcurl Australia

River Crab Blue Water Inn

ROBLOX

Roblox Australia

Rubio’s Coastal Grill

Ruby Tuesday

Ruth's Chris Steak House

Saks Fifth Avenue US

Saltgrass Steak House®

Schlotzsky’s

Seasons 52®

Seed Australia

Seed Hertiage Australia

Sephora Australia

Sephora USA

Shein Australia

Shell Australia

Sheridan Australia

Shoney's

Shutterfly

Skechers Australia

Sling TV

Smashburger USA

Smoothie King USA

Soma USA

Southwest Airlines USA

Sparkpop Australia

Sportsman's Warehouse

Sportspower

Staples

Starbucks USA

Steak 'n Shake

Strandbags Australia

Stylerunner Australia

Subway USA

Sunglass Hut Australia

Sunglass Hut USA

Superdry

T.J.Maxx USA

Taco Bell USA

Target

Target Australia

Temple & Webster Australia

Texas Roadhouse USA

The Athletes Foot Australia

The Cheesecake Factory

The Coffee Bean & Tea Leaf®

The Container Store USA

The Fuel Card eGift Australia

The Gift of Fun Australia

The Good Guys Australia

The Grill

The Home Depot USA

The Iconic Australia

The Oceanaire

The Wine Collective Australia

Tire Discounters

TJX Brands USA

Tommy Bahama

Tops Market

Total Tools Australia

Total Wine & More USA

Tower of America

Toyworld Australia

Tractor Supply USA

Ulta

Under Armour USA

Uno Chicago Grill

Vans Australia

Vic & Anthony's

Victoria's Secret

Victoria's Secret PINK

Village Cinema Australia

W.W. Cousins

Weber BBQ Australia

Webjet Australia

White House Black Market

Williams-Sonoma Brands USA

Willie G's

Wondery

Woolworths Supermarket Australia

Woolworths WISH Australia

Worldwide Golf USA

Xbox Cash Card USA

Xbox Cash USA

Xbox eGift USA

Xbox Game Pass Core US

Xbox Game Pass Ultimate US

Yankee Candle

Yard House

Zappos.com

Zaxby's USA

ZWILLING USA
Posted on Apr 30, 2026 - 10:18 BST
Apr 30, 2026

Unresolved incidents: Multiple brands failing across several territories, Transactions temporarily paused for multiple UK brands, Transactions temporarily paused for multiple INR brands.

Apr 29, 2026
Elevated error rates for select GBP brands, including Sainsbury's and Argos
Resolved - This incident has now been resolved.
Apr 29, 09:12 BST
Monitoring - Failures for these brands has largely recovered. We will continue to monitor transactions until we are confident the issue is fully resolved.
Apr 28, 23:51 BST
Identified - We have confirmed that transactions are stable for all B&Q brands. Intermittent issues persist for Argos and Sainsbury's products, although failures are trending downward, signaling recovery work is successful.

Affected Brands:
Argos
Argos Cashback
Habitat
Habitat Cashback
Sainsbury's
Sainsbury's Employee Benefits
Sainsbury's New Business
Sainsbury’s, Argos, Habitat and Tu Multi Brand eGift Card
Sainsburys Cashback
Sainsburys Fuel Payment Card
Apr 27, 22:34 BST
Investigating - We are aware of elevated error rates affecting some GBP transactions. Some partners may experience failed requests.

We are investigating the root cause of the issue and will update you as we have more information.

Affected Brands:
Argos
Argos Cashback
B&Q Ireland
B&Q UK
Habitat
Habitat Cashback
Sainsbury's
Sainsbury's Employee Benefits
Sainsbury's New Business
Sainsbury’s, Argos, Habitat and Tu Multi Brand eGift Card
Sainsburys Cashback
Sainsburys Fuel Payment Card
Apr 27, 21:20 BST
Apr 28, 2026
Scheduled maintenance window for Uber, Deliveroo, Air BnB, Netflix, Etsy and others.
Completed - The scheduled maintenance has been completed.
Apr 28, 16:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 28, 14:00 BST
Scheduled - The processor for the below brands has confirmed they will be undergoing scheduled maintenance.

No down time is expected but there may be brief delays in processing transactions for the following brands:

Airbnb AU

Airbnb Austria

Airbnb Belgium

Airbnb Canada

Airbnb Finland

Airbnb France

Airbnb Germany

Airbnb Ireland

Airbnb Italy

Airbnb Netherlands

Airbnb New Zealand

Airbnb Spain

Airbnb Sweden

Airbnb UK

Airbnb USA

Deliveroo

Deliveroo Belgium

Deliveroo France

Deliveroo Italy

Deliveroo UAE

DoorDash Australia

DoorDash New Zealand

Etsy Canada

Etsy UK

Etsy USA

Gametime USA

Instacart Canada

Instacart USA

Instacart+ USA

Meta Quest Canada

Meta Quest US

Netflix France

Netflix Germany

Netflix Italy

Netflix Poland

Netflix Spain

Netflix UK

Stubhub USA

Twitch Australia

Twitch Austria

Twitch Belgium

Twitch Canada

Twitch Cyprus

Twitch Czech Republic

Twitch Finland

Twitch France

Twitch Germany

Twitch Greece

Twitch Hungary

Twitch Ireland

Twitch Italy

Twitch Luxembourg

Twitch Malta

Twitch Netherlands

Twitch Poland

Twitch Portugal

Twitch Romania

Twitch Slovakia

Twitch Spain

Twitch UK

Twitch USA

Uber Australia

Uber Belgium

Uber Eats

Uber Eats Australia

Uber Eats Canada

Uber Eats New Zealand

Uber Eats USA

Uber France

Uber Germany

Uber Netherlands

Uber New Zealand

Uber Poland

Uber Portugal

Uber Rides

Uber Rides Australia

Uber Rides Canada

Uber Rides Italy

Uber Rides New Zealand

Uber Rides USA

Uber Spain

Uber Sweden

Uber UK

Uber USA
Apr 2, 12:07 BST
Apr 27, 2026
Partial disruption to transactions across multiple British brands (£)
Resolved - This incident has been resolved.
Apr 27, 09:54 BST
Monitoring - The processor has confirmed they have implemented a fix. We are monitoring transactions.
Apr 27, 09:29 BST
Identified - The issue has been identified and a fix is being implemented.
Apr 26, 21:27 BST
Investigating - We are currently investigating elevated error rates affecting transactions across multiple brands. Some partners may experience failed or delayed transaction requests while our team works to identify the root cause.

Affected brands:

Argos

Argos Cashback

Habitat

Habitat Cashback

Sainsbury's

Sainsbury's Employee Benefits

Sainsbury's New Business

Sainsbury’s, Argos, Habitat and Tu Multi Brand eGift Card

Sainsburys Cashback

Sainsburys Fuel Payment Card
Apr 26, 14:39 BST
Transactions temporarily paused across multiple GBP (£) brands
Resolved - This incident has been resolved.
Apr 27, 09:53 BST
Monitoring - The processor has confirmed a fix has been implemented. All brands are enabled and we are monitoring transactions.
Apr 27, 09:33 BST
Identified - The issue has been identified and a fix is being implemented.
Apr 26, 21:39 BST
Update - We are currently investigating elevated error rates affecting transactions across multiple brands. Some partners may experience failed or delayed transaction requests while our team works to identify the root cause.

Affected brands:

Leisure Choice Gift Card

Matalan

Merlin Gift Card

New Look

Ticketmaster Australia

Ticketmaster Austria

Ticketmaster Belgium

Ticketmaster Czech Republic

Ticketmaster Denmark

Ticketmaster Finland

Ticketmaster Germany

Ticketmaster Ireland

Ticketmaster Netherlands

Ticketmaster Norway

Ticketmaster Poland

Ticketmaster Spain

Ticketmaster Sweden

Ticketmaster Switzerland

Ticketmaster UK

Virgin Experience Days

Virgin Gift Card

WonderDays Experiences Gift Card
Apr 26, 19:18 BST
Investigating - We are aware of elevated error rates affecting transaction requests across multiple (£)GBP brands. Transactions for affected brands have been paused while we investigate the issue.

Our team is actively investigating and working to restore availability.

Affected brands:

Leisure Choice Gift Card

Matalan

Merlin Gift Card

New Look

Ticketmaster Australia

Ticketmaster Austria

Ticketmaster Belgium

Ticketmaster Czech Republic

Ticketmaster Denmark

Ticketmaster Finland

Ticketmaster Germany

Ticketmaster Ireland

Ticketmaster Netherlands

Ticketmaster Norway

Ticketmaster Poland

Ticketmaster Spain

Ticketmaster Sweden

Ticketmaster Switzerland

Ticketmaster UK

Virgin Experience Days

Virgin Gift Card

WonderDays Experiences Gift Card
Apr 26, 14:56 BST
Scheduled maintenance affecting several German brands (€)
Completed - The scheduled maintenance has been completed.
Apr 27, 08:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 27, 04:00 BST
Scheduled - We have been informed of scheduled maintenance for the following brands as part of routine system improvements.

Maintenance Window:
Monday, April 27 05:00 - 09:00 AM GMT+2/04:00 - 04:00 AM BST

During this period, orders may fail. We expect any disruption to last approximately 4 hours. If an order fails, please retry once the maintenance window has closed.

We apologise for any inconvenience and appreciate your understanding.

Affected brands:
43einhalb.com Germany
ALDI Nord Germany
Amorelie Germany
Animod Germany
Aral Germany
B&B HOTELS Germany
Babbel.com Germany
Baby-Walz Germany
BAUR Germany
Bijou Brigitte Germany
Blacksocks Germany
Breuninger Germany
C&A Germany
Call a Bike Germany
Calmbase Germany
CamperBoys Germany
CECIL Germany
CHRIST Germany
Conrad Germany
Cyberport Germany
DAZN Germany
Decathlon Germany
Dehner Germany
DERTOUR Reisebüro Germany
Die moderne Germany
Dille & Kamille Germany
Domino's Pizza Germany
Douglas Germany
E.M.P. Merchandising Germany
Eat the World Germany
Eckerle Germany
emilio adani Germany
Engbers Germany
Ernsting's family Germany
Eventim Germany
Every Foods Germany
fitnessRAUM.de Germany
Fleurop Germany
FlixBus Germany
FlixTrain Germany
FloraPrima Germany
Futterhaus Germany
Globetrotter Germany
GO Universalgutschein Germany
Golf House Germany
Google Play Germany
Gourmetfleisch Germany
Grillfürst Germany
Gymondo Germany
Hawesko Germany
HelloFresh Germany
HelpDirect Germany
Herrenausstatter.de Germany
HIRMER Germany
IKEA Germany
IXXI Germany
Jacques Wein-Depot Germany
Jochen Schweizer Germany
Jotex Germany
Kaufland Germany
Kreutzers Germany
Lindt Germany
Louis Motorrad Germany
Loveco Germany
Lucky Bike Germany
Mayersche Buchhandlung Germany
Media Markt Austria
Media Markt Germany
MEINE JUNGS Germany
misterspex Germany
MovieChoice KinoGutschein Germany
mydays Germany
myMuesli Germany
News von United Kiosk Germany
OBI Germany
OTTO Germany
Outfittery Germany
Pampling Germany
Peter Pane Germany
Pets Deli Germany
Philips Hue Germany
POCO Germany
quirion Germany
Ravensburger Germany
Reisen Aktuell Germany
Rewe Germany
roastmarket Germany
Romantik Hotels & Restaurants Germany
Rossmann Germany
RTL+ Germany
s.Oliver Germany
Saturn Germany
SB Tankgutstein Germany
Sennheiser Germany
Shoepassion Germany
Shop Apotheke Germany
Sixt Germany
smartsteuer Germany
SportPlus Germany
Sprint Universalgutschein Germany
Starbucks Germany
Street One Germany
Swarovski Germany
Tchibo Germany
Thalia Germany
The Makery Germany
toom Baumarkt Germany
TortenPrima Germany
Travelcircus Germany
TripLegend Germany
Urlaubsbox Germany
UTRY.ME Germany
Video Buster Germany
Waipu.tv Comfort Germany
Waipu.tv Perfect Plus Germany
Weber Germany
WellCard Germany
World of Sweets Germany
WWF Germany
YOVITE Germany
zooplus Germany


#217266
Apr 23, 20:26 BST
Apr 26, 2026
Scheduled Maintenance for Various Brands (Argos, Sainsburys, Habitat)
Completed - The scheduled maintenance has been completed.
Apr 26, 06:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 26, 02:00 BST
Scheduled - The following brands will be undergoing maintenance during this window. During this time, Gift Card transactions will fail. Please wait until after the window to process these brands.

Argos

Argos Cashback

Habitat

Habitat Cashback

Sainsbury's

Sainsbury's Employee Benefits

Sainsbury’s, Argos, Habitat and Tu Multi Brand eGift Card

Sainsburys Cashback

Sainsburys Fuel Payment Card

Argos Benefits

Argos Rewards

Habitat Rewards

Sainsbury's Cashback - Digital Top-Up

Sainsbury's Employee Benefits - Digital Top-up

Sainsbury's Groceries eGift Card
Apr 8, 09:19 BST
Apr 25, 2026

No incidents reported.

Apr 24, 2026
Apr 23, 2026
Indian content failing (various brands)
Resolved - The transaction remains stable, and the incident is resolved.
Apr 23, 23:03 BST
Monitoring - A fix has been implemented and we'll monitor transactions to ensure they are processing correctly.
Apr 23, 12:22 BST
Investigating - We are currently investigating an issue with Indian content not transacting properly. We are working with the processor(s) to remedy these issues and will bring updates as soon as we have them.

The following brands are impacted

Absolute Barbecue India

Ajio India

Allen Solly India

Amazon Pay India

Amazon Prime India

Amazon Shopping India

American Eagle India

Apollo Pharmacy India

Armani Exchange India

Aurelia India

Avast AVG India

Barbeque Nation India

Baskin Robbins India

Bata India

Beauty Scentiments - Chopard India

Beauty Scentiments - DKNY India

Beauty Scentiments - HEYS India

Beauty Scentiments - Salvatore Ferragamo India

Beauty Scentiments - Tommy Hilfiger India

Bhima Jewellers India

Bigbasket India

Bikanervala India

Birkenstock India

BlueStone (Gemstone Studded) India

Bluestone Diamond India

Bluestone India

BodyCraft Salon India

BookMyShow India

Cafe Coffee Day India

Chumbak India

Cleartrip Hotels India

Cleartrip India

Costa Coffee India

Croma India

Cult India

Daily Objects India

Decathlon India

Discovery Plus India

Domino's Pizza India

Dpauls India

Dune London (Luxe-RBL) India

EaseMyTrip India

Estele India

Euphoria Gold Coin India

Euphoria Jewellery Gold Coin India

Euphoria Jewellery India

Euphoria Jewellery Silver Coin India

Faasos India

Fab Hotels India

fabindia India

Fastrack Bags India

Fastrack India

Ferns N Petals India

FirstCry India

FITPASS India

Flipkart India

Flipkart SuperCoin India

Forever New India

Freecultr India

Fresh Menu India

Giva Gold Jewellery India

GIVA India

Google Play India

Hamleys E-Gift India

Hamleys India

Hammer India

Health and Glow India

Imagine Apple Premium Reseller India

Indian Terrain India

ITC Hotels India

JioHotstar India

Jockey India

Joyalukkas Pure Gold India

Kalyan Gold Jewellery India

KFC India

Lakme Salon India

Lawrence And Mayo India

Lee India

Levis India

Linen Club India

Lite Bite India

Louis Philippe India

Lulu Hypermarket India

Luxe India

Machaan India

Mainland China India

Makemytrip India

Malabar Gold Coin India

Marriott Hotels India

Mia By Tanishq India

MiniKlub India

Mother Care India

Myntra India

myUpchar Medicines India

Netmeds India

Nilkamal Homes INR

Nykaa Fashion India

Nykaa India

Nykaa Man India

Organic India

Ornaz India

Pantaloons India

PC Chandra Gems India

PCJ Diamond Jewellery India

PCJ Gold Coin India

PCJ Gold Jewellery India

Pepperfry India

Pizza Hut India

Planet Fashion India

Polar Bear India

Postcard Hotels India

Prestige Smart Kitchen India

Puma India

PVR Inox Cinemas India

Ratnadeep Super Market India

Relaxo India

Samsonite India

Skinn India

Skullcandy India

Speedo India

Starbucks India

Sterling Holidays Pvt Ltd India

Steve Madden India

Superdry India

Surat Diamond India

Swathi Hospitality India

Sweet Bengal India

Taj Hotels and Experiences

Taneria India

Tanishq Diamond E-Gift Card

Tanishq Gold and Diamond Jewellery eGift Voucher

Tata Cliq India

TEGO India

Tgi Fridays India

The Beer Cafe India

The Body Shop India

The Man Company India

Timezone India

Titan India

Toscano India

Trends Footwear India

Trends Junior India

Trends Man India

Trends Women India

Truefitt and Hill India

Urban Ladder India

V-Mart India

Van Heusen India

Vijay Sales India

W for women India

Wakefit India

Westside India

Wildcraft India

Zomato India
Apr 23, 09:16 BST
Various brands failing including (Asos, Clarks, Costa, Hotels.com, Treatwell)
Resolved - This incident has now been resolved, transactions are flowing freely.
Apr 23, 15:52 BST
Monitoring - A fix has been implemented for this issue and we are now monitoring transactions.
Apr 23, 14:55 BST
Investigating - We are currently aware of an issue with several brands failing to transact correctly. We are working with the processor(s) to remedy these issues and will provide updates accordingly.

The list of impacted brands is

ASOS

ASOS AU

ASOS DE

ASOS FR

ASOS IT

ASOS NL

ASOS USA

Clarks

Clarks Ireland

Costa Coffee

Côte Brasserie

Everyman Cinemas UK

Hotels.com

Hotels.com Australia

Hotels.com Sweden

Jo Malone London UK

London Theatre Direct

The Entertainer

The White Company

Treatwell Austria

Treatwell Belgium

Treatwell France

Treatwell Germany

Treatwell Greece

Treatwell Ireland

Treatwell Italy

Treatwell Lithuania

Treatwell Netherlands

Treatwell Portugal

Treatwell Spain

Treatwell Switzerland

Treatwell UK

Urban Pubs UK

wagamama
Apr 23, 14:12 BST
Scheduled maintenance for various brands
Completed - The scheduled maintenance has been completed.
Apr 23, 07:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 05:30 BST
Scheduled - We have been informed of scheduled maintenance for the following brands as part of routine system improvements.

Maintenance Window:
Thursday 23rd April — 05:30 to 07:00 BST

During this period, orders may temporarily fail. We expect any disruption to last approximately 1 hour 30 minutes. If an order fails, please retry once the maintenance window has closed.

We apologise for any inconvenience and appreciate your understanding.

Affected brands:

1-800-Baskets.com USA
1-800-Flowers.com USA
7 Eleven Australia
Abercrombie & Fitch USA
Academy Sports + Outdoors USA
Accor Australia
Adore Beauty Australia
Adrenaline Australia
Advance Auto Parts
Aerie
Aeropostale
Airalo Asia Global Card Australia
Airalo Discover Global Australia
Airalo EU Global Card Australia
Airalo Indonesia Global Australia
Airalo Japan Global Australia
Airalo New Zealand Global Australia
Airalo Thailand Global Australia
Airalo US Australia
Alamo Drafthouse Cinemas USA
Amart Furniture Australia
AMC Theaters
American Eagle Outfitters USA
Amtrak USA
Angus & Coote Australia
Apple Australia
Apple Gift Card USA
Applebee's
Aquarium
Auntie Anne's
Auto Barn Australia
AutoZone®
Aveda (EL) Australia
Babin's Seafood House
Baja Fresh
Barnes & Noble
Bass Pro Shop
Bath & Body Works USA
Beans & Brews
Belk
Benihana USA
Bertucci's®
Best Buy
Betta Electrical Australia
Big Swing Golf Australia
BIG W
BJ's Restaurants USA
Black Angus USA
Blaze Pizza USA
Blimpie
Bloomin' Brands
Bloomingdales USA
Bob Evans Restaurants®
Bobbie Brown Australia
Bonds Australia
Bonefish Grill
Boots Online
Boscov
Bras N Things Australia
Bravo Italian Kitchen
Brinker International
Brio Italian Grille
Brooklyn Pizza Company
Bubba Gump Shrimp Co.®
Buca di Beppo®
Buffalo Wild Wings USA
Build-A-Bear Workshop
Burger King USA
BWS Australia
Cabela's
Cactus Club Cafe Canada
Cafe Choice Australia
California Pizza Kitchen, Inc
Candy Crush 200 Gold Bars UK
Candy Crush USA
Carrabba's Italian Grill
Carter's
Carvel
Catherine's USA
Chart House (Landry's Brand)
Cheddar's Scratch Kitchen
Chevron and Texaco USA
Chico's
Childrens Place USA
Chili's
Chipotle USA
Cinemark
Cinnabon
City Beach Australia
ClassBento Australia
Clinique Australia
Cold Stone Creamery®
Collins Bookseller Australia
Columbia Sportswear USA
Cotton On Australia
Country Road Australia
Cousins Subs USA
Cracker Barrel USA
Crate and Barrel
Crumbl USA
Crutchfield
CVS Pharmacy®
Dan Murphy's Australia
Darden Restaurants, Inc.
David Jones Australia
Dickey's Restaurant Brands
Disney
Dominos
Dr. Martens Australia
Drybar USA
DSW
Dusk Australia
Dymocks Australia
eBay Australia
Estèe Lauder Australia
Event Cinema Australia
Everyplate Australia
Factor US
Famous Footwear USA
Fanatics
Fanatics MLB Shop USA
Fanatics NFL Shop USA
Fanatics NHL Shop USA
Fandango
Fine-Day Australia
Firebirds Wood Fired Grill USA
Five Guys USA
Fleming's Prime Steakhouse & Wine Bar
Flight Centre Australia
Foot Locker Australia
Forever New Australia
freedom Australia
Fricker's
GameStop USA
Gift to Dine Australia
GigSky USA
GNC USA
Go Play Golf USA
Goldmark Australia
Goodcents Deli USA
GoTo Foods
Granite City Brewing USA
Grimaldi's
Grotto
Groupon
Grubhub USA
Guess USA
Harris Farm Australia
Harvey Norman Australia
HelloFresh Australia
HelloFresh USA
Hollister
Home Chef
HomeGoods USA
Hopcat
Hot Topic
Hoyts Australia
Hubbl Australia
Hulu
Hype DC Australia
Iceland
IHOP®
IKEA Australia
IKEA UK
IMVU
Intersport Australia
iSubscribe Australia
J. Christopher's USA
Jamba Juice
Jaycar Australia
JB Hi-Fi Australia
JCPenney
Jersey Mikes USA
Jiffy Lube®
Jo Malone (EL) Australia
Jtv.Com
Kathmandu Australia
Kay Jewelers USA
Kendra Scott USA
KFC USA
Kings Isle USA
Kirkland's
KOBO USA
Kohl's
Krispy Kreme
La Griglia
LaMer Australia
Landry's
Laubman & Pank Australia
Lazy Dog Restaurant USA
Lettuce Entertain You Restaurant Group USA
Local Public Eatery Canada
LongHorn Steakhouse®
Lorna Jane Australia
LULULEMON Australia
Lululemon UK
LUSH Australia
Lush UK
Luxury Escapes Australia
LYCA ESIM KIT Australia
Lyft
M.A.C Australia
Mac by Myer Australia
Macaroni Grill USA
Macy's USA
Maggiano's
Main Event USA
Marshalls USA
McAlister’s
McCormick & Schmick's
Melting Pot USA
Mere Bulles
Merridee's Breadbasket
Michael Hill Jewellers Australia
Michaels USA
Miguel's Restaurant
Minecraft Minecoins Australia
Minecraft: Java & Bedrock PC edition Australia
Mitchell's Fish Market
MITRE 10 Australia
Moe’s Southwest Grill
Morrisons
Morton's The Steakhouse
Myer Australia
Naked Wines Australia
Nando's UK
Nautica
Nintendo
O'Charley's
Oakley Australia
ODEON
Office Max / Depot USA
Officeworks Australia
Olive Garden®
Omaha Steaks
Opsm Australia
OshKosh B'gosh
Outback Steakhouse
Pacific Sunwear
Panda Express
Pandora Australia
Panera Bread
Papa John's
Pappa's
Pastini Pastaria
Paul Martin's American Grill
Peet's Coffee & Tea
Pep Boys USA
Petco
Petsmart
PGA TOUR USA
Platypus Australia
Pottery Barn USA
Priceline Pharmacy Australia
Prouds the Jeweller Australia
Puckett's Grocery
Puma Australia
Qdoba
Quiznos USA
Rainforest Cafe®
Ray-Ban
Razer Gold
Red Balloon Australia
Red Lobster
Red Robin
Regal Cinema USA
Rent The Runway USA
Restaurant Choice Australia
Ripcurl Australia
River Crab Blue Water Inn
ROBLOX
Roblox Australia
Rubio’s Coastal Grill
Ruby Tuesday
Ruth's Chris Steak House
Saks Fifth Avenue US
Saltgrass Steak House®
Schlotzsky’s
Seasons 52®
Seed Australia
Seed Hertiage Australia
Sephora Australia
Sephora USA
Shein Australia
Shell Australia
Sheridan Australia
Shoney's
Shutterfly
Skechers Australia
Sling TV
Smashburger USA
Smoothie King USA
Soma USA
Southwest Airlines USA
Sparkpop Australia
Sportsman's Warehouse
Sportspower
Staples
Starbucks USA
Steak 'n Shake
Strandbags Australia
Stylerunner Australia
Subway USA
Sunglass Hut Australia
Sunglass Hut USA
Superdry
T.J.Maxx USA
Taco Bell USA
Target
Target Australia
Temple & Webster Australia
Texas Roadhouse USA
The Athletes Foot Australia
The Cheesecake Factory
The Coffee Bean & Tea Leaf®
The Container Store USA
The Fuel Card eGift Australia
The Gift of Fun Australia
The Good Guys Australia
The Grill
The Home Depot USA
The Iconic Australia
The Oceanaire
The Wine Collective Australia
Tire Discounters
TJX Brands USA
Tommy Bahama
Tops Market
Total Tools Australia
Total Wine & More USA
Tower of America
Toyworld Australia
Tractor Supply USA
Ulta
Under Armour USA
Uno Chicago Grill
Vans Australia
Vic & Anthony's
Victoria's Secret
Victoria's Secret PINK
Village Cinema Australia
W.W. Cousins
Weber BBQ Australia
Webjet Australia
White House Black Market
Williams-Sonoma Brands USA
Willie G's
Wondery
Woolworths Supermarket Australia
Woolworths WISH Australia
Worldwide Golf USA
Xbox Cash Card USA
Xbox Cash USA
Xbox eGift USA
Xbox Game Pass Core US
Xbox Game Pass Ultimate US
Yankee Candle
Yard House
Zappos.com
Zaxby's USA
ZWILLING USA
Apr 16, 11:50 BST
Scheduled maintenance for Country Road, Mimco, Trenery & Witchery (AUD / NZ)
Completed - The scheduled maintenance has been completed.
Apr 23, 05:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 17:00 BST
Scheduled - The processor for the aforementioned brands will be undergoing regular maintenance.

During this time, all new orders will be disrupted and transactions will not process. Please wait until after the maintenance window to transact with these brands.
Apr 20, 12:56 BST
Apr 22, 2026
Scheduled Maintenance for Walmart/Sam's Club
Completed - The scheduled maintenance has been completed.
Apr 22, 05:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 05:00 BST
Scheduled - Walmart/Sam’s Club informed us they will be performing necessary maintenance on their system. They have advised that there could be slight delays in transaction delivery and some transactions might fail. Please reprocess transactions once the maintenance window has ended.
Mar 25, 15:40 GMT
Apr 21, 2026
Adidas GBP transactions temporarily suspended
Resolved - This incident has been resolved.
Apr 21, 13:16 BST
Monitoring - A fix has been implemented and the brand has been enabled. We are monitoring transactions.
Apr 21, 12:44 BST
Update - The processor have confirmed they are still working on the issue and should have it resolved later today.
Apr 21, 10:56 BST
Update - The processor have confirmed they are still working on the issue and should have it resolved soon.
Apr 20, 10:42 BST
Update - The processor are still working on a fix.
Apr 19, 20:01 BST
Identified - The issue has been identified and the processor is working on a fix.
Apr 19, 12:15 BST
Investigating - Transactions for Adidas have been temporarily paused while we investigate an issue affecting processing. Our team is actively working to identify the cause and restore availability.
Apr 19, 09:10 BST
Amazon Pay India (INR) transactions temporarily suspended
Resolved - This incident has been resolved.
Apr 21, 12:45 BST
Monitoring - The processor has confirmed a fix has been implemented. We have enabled the brand and will monitor transactions.
Apr 21, 11:19 BST
Investigating - Transactions for Amazon Pay India have been temporarily paused while we investigate an issue affecting processing. Our team is actively working to identify the cause and restore availability.
Apr 20, 21:22 BST
Scheduled Maintenance for Various Brands (Argos, Sainsburys, Habitat)
Completed - This maintenance has been completed.
Apr 21, 10:49 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 21, 09:00 BST
Scheduled - The following brands will be undergoing maintenance during this window. During this time, Gift Card transactions will fail. Please wait until after the window to process these brands.

Argos

Argos Cashback

Habitat

Habitat Cashback

Sainsbury's

Sainsbury's Employee Benefits

Sainsbury’s, Argos, Habitat and Tu Multi Brand eGift Card

Sainsburys Cashback

Sainsburys Fuel Payment Card

Argos Benefits

Argos Rewards

Habitat Rewards

Sainsbury's Cashback - Digital Top-Up

Sainsbury's Employee Benefits - Digital Top-up

Sainsbury's Groceries eGift Card
Apr 7, 11:47 BST
Apr 20, 2026
Wayfair UK transactions failing
Resolved - Transactions have remained stable. This incident is now resolved.
Apr 20, 20:18 BST
Monitoring - A fix has been implemented and we are monitoring transactions before fully resolving this page.
Apr 20, 17:25 BST
Update - The issue remains unchanged at this time. We will provide further updates after the weekend when additional information becomes available
Apr 14, 22:17 BST
Update - The issue remains unchanged at this time. We will provide further updates after the weekend when additional information becomes available.
Apr 13, 23:32 BST
Investigating - We are currently seeing Wayfair UK transactions failing. We are in talks with the processor and will try to get this brand back and transacting as quickly as possible.
Apr 13, 16:26 BST
Transactions temporarily paused for multiple Polish brands
Resolved - This incident has been resolved.
Apr 20, 12:04 BST
Monitoring - A fix has been implemented, all brands have been enabled and we are monitoring transactions.
Apr 20, 10:40 BST
Update - We are continuing to work on a fix for this issue.
Apr 19, 14:28 BST
Identified - The issue has been identified and a fix is being implemented.
Apr 19, 14:21 BST
Investigating - We are aware of elevated error rates affecting transaction requests across multiple Polish brands.

The issue has already been identified and we are working with the processor for a fix.

The affected brands below have been temporarily disabled;
Bolt Poland
CCC x HalfPrice Poland
Decathlon Poland
ANSWEAR.COM Poland
Carrefour Poland
Douglas Poland
Duka Poland
eBilet Poland
Flixbus Poland
Hebe Poland
IKEA Poland
Karta Kultura Poland
Kaufland Poland
KROSS Poland
Mamaville Poland
Mango Poland
Nintendo Poland
Orlen Poland
Swiat Ksiazki Poland
Wakacje Poland
YES Poland
Zabka All-Inclusive Poland
Zabka No Alco - Tobacco Poland
Apr 19, 14:17 BST
Scheduled Maintenance for Walmart/Sam's Club
Completed - The scheduled maintenance has been completed.
Apr 20, 05:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 20, 05:00 BST
Scheduled - Walmart/Sam’s Club informed us they will be performing necessary maintenance on their system. They have advised that there could be slight delays in transaction delivery and some transactions might fail. Please reprocess transactions once the maintenance window has ended.
Mar 25, 15:39 GMT
Apr 19, 2026
Apr 18, 2026
Transactions temporarily paused for multiple INR brands
Resolved - This incident has been resolved.
Apr 18, 14:36 BST
Monitoring - The processor has advised a fix has been implemented. We have enabled both brands and will monitor transactions.
Apr 18, 13:57 BST
Investigating - We are aware of elevated error rates affecting transaction requests across multiple INR brands. Transactions for affected brands have been paused while we investigate the issue.

Our team is actively investigating and working to restore availability.

Affected brands:

Flipkart
BigBasket
Apr 18, 09:52 BST
Apr 17, 2026

No incidents reported.

Apr 16, 2026
Sports Direct UK transactions temporarily suspended
Resolved - This incident has been resolved.
Apr 16, 10:05 BST
Monitoring - A fix has been implemented and the brand is now transacting. Customers can now claim their gift cards if they previously encountered an error.
Apr 16, 09:19 BST
Investigating - Transactions for Sports Direct UK have been temporarily paused while we investigate an issue affecting processing. Our team is actively working to identify the cause and restore availability.
Apr 15, 21:59 BST
Transactions temporarily paused for multiple EUR brands
Resolved - This incident has been resolved.
Apr 16, 10:04 BST
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 15, 17:05 BST
Update - No change in status at this time. We are continuing to monitor the situation and will provide a further update as soon as new information is confirmed.
Apr 14, 22:21 BST
Update - We remain engaged and will share further updates as soon as new information becomes available.
Apr 13, 23:34 BST
Update - This issue is still being investigated with the processor and we'll provide more updates once we know more.
Apr 13, 09:52 BST
Update - The issue remains unchanged at this time. We will provide further updates after the weekend when additional information becomes available.
Apr 10, 23:17 BST
Investigating - We are aware of elevated error rates affecting transaction requests across multiple EURO brands. Transactions for affected brands have been paused while we investigate the issue.

Our team is actively investigating and working to restore availability.

Affected brands:
Calzedonia France
Calzedonia Germany
Calzedonia Italy
Calzedonia Slovakia
Calzedonia Spain
Falconeri Austria
Falconeri France
Falconeri Germany
Falconeri Italy
Falconeri Spain
Intimissimi Austria
Intimissimi France
Intimissimi Germany
Intimissimi Italy
Intimissimi Slovakia
Intimissimi Spain
Signorvino
Tezenis
Tezenis Austria
Tezenis Belgium
Tezenis France
Tezenis Germany
Tezenis Spain
Apr 10, 15:55 BST
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