Tillo system status

All Systems Operational

About This Site

Welcome to Tillo's system status page - we aim for full transparency on our service and use this to keep our clients informed of any system issues that impact our service.

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Uptime over the past 90 days. View historical uptime.
Tillo API Operational
Tillo Hub Operational
Gift Code Hosting Operational
Tillo Content Operational
90 days ago
100.0 % uptime
Today
Content - UK Operational
Content - Europe Operational
Content - Scandinavia Operational
Content - USA & Canada Operational
Content - India Operational
Content - Australia & New Zealand Operational
Content - Middle East Operational
90 days ago
100.0 % uptime
Today
Banking Service Provider Operational
Tillo StoreFront Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Scheduled maintenance - Love2shop Holidays UK & Love2Shop Rewards May 30, 2026 23:00 - May 31, 2026 07:00 BST

We will be undergoing scheduled maintenance during this time.
Posted on May 27, 2026 - 11:36 BST

Scheduled maintenance window for various Australian brands Jun 3, 2026 04:00-06:00 BST

The processor for the below brands has confirmed they will be undergoing scheduled maintenance.

No down time is expected but there may be brief delays in processing transactions for the following brands:
7 Eleven Australia

Accor Australia

Adore Beauty Australia

Adrenaline Australia

Airalo Discover Global Australia

Airalo EU Global Card Australia

Airalo Indonesia Global Australia

Airalo Japan Global Australia

Airalo New Zealand Global Australia

Airalo US Australia

Allkinds Australia

Amart Furniture Australia

Angus & Coote Australia

Apple Australia

Auto Barn Australia

Aveda (EL) Australia

Betta Electrical Australia

Big Swing Golf Australia

BIG W

Bobbie Brown Australia

Bonds Australia

Bras N Things Australia

BWS Australia

Cafe Choice Australia

City Beach Australia

ClassBento Australia

Clinique Australia

Collins Bookseller Australia

Cotton On Australia

Country Road Australia

Dan Murphy's Australia

David Jones Australia

Dr. Martens Australia

Dusk Australia

Dymocks Australia

eBay Australia

Estèe Lauder Australia

Event Cinema Australia

Everyplate Australia

Fine-Day Australia

Flight Centre Australia

Foot Locker Australia

Forever New Australia

freedom Australia

Gift to Dine Australia

Goldmark Australia

Harris Farm Australia

Harvey Norman Australia

HelloFresh Australia

Hoyts Australia

Hubbl Australia

Hype DC Australia

IKEA Australia

Intersport Australia

iSubscribe Australia

Jaycar Australia

JB Hi-Fi Australia

Jo Malone (EL) Australia

Kathmandu Australia

LaMer Australia

Laubman & Pank Australia

Lorna Jane Australia

LULULEMON Australia

LUSH Australia

Luxury Escapes Australia

LYCA ESIM KIT Australia

M.A.C Australia

Mac by Myer Australia

Michael Hill Jewellers Australia

Minecraft Minecoins Australia

Minecraft: Java & Bedrock PC edition Australia

MITRE 10 Australia

Myer Australia

Naked Wines Australia

Oakley Australia

Officeworks Australia

Opsm Australia

Pandora Australia

Platypus Australia

Priceline Pharmacy Australia

Prouds the Jeweller Australia

Puma Australia

Red Balloon Australia

Restaurant Choice Australia

Ripcurl Australia

Roblox Australia

Seed Australia

Seed Hertiage Australia

Sephora Australia

Shein Australia

Shell Australia

Sheridan Australia

Skechers Australia

Sparkpop Australia

Sportspower

Strandbags Australia

Stylerunner Australia

Sunglass Hut Australia

Target Australia

Temple & Webster Australia

The Athletes Foot Australia

The Fuel Card eGift Australia

The Gift of Fun Australia

The Good Guys Australia

The Iconic Australia

The Wine Collective Australia

Total Tools Australia

Toyworld Australia

Vans Australia

Village Cinema Australia

Weber BBQ Australia

Webjet Australia

Woolworths Supermarket Australia

Woolworths WISH Australia
Posted on May 28, 2026 - 09:32 BST

Scheduled maintenance window for Multiple UK & US brands Jun 3, 2026 04:00-06:00 BST

The processor for the below brands has confirmed they will be undergoing scheduled maintenance.

No down time is expected but there may be brief delays in processing transactions for the following brands:

UK
Boots Online
Candy Crush 200 Gold Bars UK
Iceland
IKEA UK
Lululemon UK
Lush UK
Morrisons
Nando's UK
ODEON
Superdry

US
Abercrombie & Fitch USA
Academy Sports + Outdoors USA
Advance Auto Parts
Alamo Drafthouse Cinemas USA
Amtrak USA
Apple Gift Card USA
Aquarium
Auntie Anne's
AutoZone®
Babin's Seafood House
Baja Fresh
Beans & Brews
Belk
Benihana USA
Bertucci's®
Best Buy
Black Angus USA
Blaze Pizza USA
Blimpie
Bloomin' Brands
Bloomingdales USA
Bob Evans Restaurants®
Bonefish Grill
Boscov
Bravo Italian Kitchen
Brinker International
Brio Italian Grille
Brooklyn Pizza Company
Bubba Gump Shrimp Co.®
Buca di Beppo®
Buffalo Wild Wings USA
Build-A-Bear Workshop
Burger King USA
Cabela's
California Pizza Kitchen, Inc
Candy Crush USA
Carrabba's Italian Grill
Carter's
Carvel
Catherine's USA
Chart House (Landry's Brand)
Cheddar's Scratch Kitchen
Chevron and Texaco USA
Childrens Place USA
Chili's
Chipotle USA
Cinemark
Cinnabon
Cold Stone Creamery®
Columbia Sportswear USA
Cousins Subs USA
Cracker Barrel USA
Crate and Barrel
Crumbl USA
Crutchfield
CVS Pharmacy®
Darden Restaurants, Inc.
Dickey's Restaurant Brands
Disney
Dominos
Drybar USA
DSW
Factor US
Famous Footwear USA
Fanatics
Fanatics MLB Shop USA
Fanatics NFL Shop USA
Fanatics NHL Shop USA
Fandango
Finish Line USA
Firebirds Wood Fired Grill USA
Five Guys USA
Fleming's Prime Steakhouse & Wine Bar
Fricker's
GameStop USA
GigSky USA
GNC USA
Go Play Golf USA
Goodcents Deli USA
GoTo Foods
Granite City Brewing USA
Grimaldi's
Grotto
Groupon
Grubhub USA
Guess USA
HelloFresh USA
Hollister
Home Chef
HomeGoods USA
Hopcat
Hot Topic
IMVU
J. Christopher's USA
Jamba Juice
JCPenney
Jersey Mikes USA
Jiffy Lube®
Jtv.Com
Kay Jewelers USA
Kendra Scott USA
KFC USA
Kings Isle USA
Kirkland's
KOBO USA
Kohl's
Krispy Kreme
La Griglia
Landry's
Lazy Dog Restaurant USA
Lettuce Entertain You Restaurant Group USA
LongHorn Steakhouse®
Lyft
Macaroni Grill USA
Macy's USA
Maggiano's
Main Event USA
Marshalls USA
McAlister’s
McCormick & Schmick's
Melting Pot USA
Mere Bulles
Merridee's Breadbasket
Michaels USA
Miguel's Restaurant
Mitchell's Fish Market
Morton's The Steakhouse
Nautica
O'Charley's
Office Max / Depot USA
Olive Garden®
Omaha Steaks
OshKosh B'gosh
Outback Steakhouse
Pacific Sunwear
Papa John's
Pappa's
Pastini Pastaria
Paul Martin's American Grill
Pep Boys USA
Petco
Petsmart
PGA TOUR USA
Puckett's Grocery
Qdoba
Quiznos USA
Rainforest Cafe®
Ray-Ban
Razer Gold
Red Lobster
Red Robin
Rent The Runway USA
River Crab Blue Water Inn
Rubio’s Coastal Grill
Ruby Tuesday
Ruth's Chris Steak House
Saks Fifth Avenue US
Saltgrass Steak House®
Schlotzsky’s
Seasons 52®
Sephora USA
Shoney's
Shutterfly
Smashburger USA
Smoothie King USA
Soma USA
Southwest Airlines USA
Sportsman's Warehouse
Staples
Starbucks USA
Steak 'n Shake
Subway USA
Sunglass Hut USA
T.J.Maxx USA
Taco Bell USA
Target
Texas Roadhouse USA
The Cheesecake Factory
The Coffee Bean & Tea Leaf®
The Container Store USA
The Grill
The Home Depot USA
The Oceanaire
Tire Discounters
TJX Brands USA
Tommy Bahama
Tops Market
Total Wine & More USA
Tower of America
Tractor Supply USA
Ulta
Under Armour USA
Uno Chicago Grill
Vic & Anthony's
Victoria's Secret
Victoria's Secret PINK
W.W. Cousins
White House Black Market
Williams-Sonoma Brands USA
Willie G's
Wondery
Worldwide Golf USA
Xbox Cash Card USA
Xbox Cash USA
Xbox eGift USA
Xbox Game Pass Core US
Yankee Candle
Yard House
Zappos.com
Zaxby's USA
ZWILLING USA
Posted on May 28, 2026 - 11:33 BST
May 29, 2026
Love2shop Rewards transactions failing
Resolved - Transactions are flowing freely. Therefore this issue is considered resolved.
May 29, 17:04 BST
Monitoring - A fix has been implemented and we are currently monitoring transactions to ensure they continue to go through correctly.
May 29, 09:16 BST
Update - We are continuing to investigate and will provide further updates as more information becomes available.
May 28, 23:22 BST
Update - We are still investigating this issue with the processor.
May 28, 16:56 BST
Investigating - We are currently investigating an issue with the processor for Love2shop Rewards and will provide updates once we know more.
May 28, 11:57 BST
May 28, 2026
May 27, 2026
Scheduled maintenance window for Uber, Deliveroo, Air BnB, Netflix, Etsy and others.
Completed - The scheduled maintenance has been completed.
May 27, 07:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 05:00 BST
Scheduled - The processor for the below brands has confirmed they will be undergoing scheduled maintenance.

No down time is expected but there may be brief delays in processing transactions for the following brands:

Airbnb AU

Airbnb Austria

Airbnb Belgium

Airbnb Canada

Airbnb Finland

Airbnb France

Airbnb Germany

Airbnb Ireland

Airbnb Italy

Airbnb Netherlands

Airbnb New Zealand

Airbnb Spain

Airbnb Sweden

Airbnb UK

Airbnb USA

Deliveroo

Deliveroo Belgium

Deliveroo France

Deliveroo Italy

Deliveroo UAE

DoorDash Australia

DoorDash New Zealand

Etsy Canada

Etsy UK

Etsy USA

Gametime USA

Instacart Canada

Instacart USA

Instacart+ USA

Meta Quest Canada

Meta Quest US

Netflix France

Netflix Germany

Netflix Italy

Netflix Poland

Netflix Spain

Netflix UK

Stubhub USA

Twitch Australia

Twitch Austria

Twitch Belgium

Twitch Canada

Twitch Cyprus

Twitch Czech Republic

Twitch Finland

Twitch France

Twitch Germany

Twitch Greece

Twitch Hungary

Twitch Ireland

Twitch Italy

Twitch Luxembourg

Twitch Malta

Twitch Netherlands

Twitch Poland

Twitch Portugal

Twitch Romania

Twitch Slovakia

Twitch Spain

Twitch UK

Twitch USA

Uber Australia

Uber Belgium

Uber Eats

Uber Eats Australia

Uber Eats Canada

Uber Eats New Zealand

Uber Eats USA

Uber France

Uber Germany

Uber Netherlands

Uber New Zealand

Uber Poland

Uber Portugal

Uber Rides

Uber Rides Australia

Uber Rides Canada

Uber Rides Italy

Uber Rides New Zealand

Uber Rides USA

Uber Spain

Uber Sweden

Uber UK

Uber USA
May 7, 11:13 BST
Scheduled Maintenance for Walmart/Sam's Club
Completed - The scheduled maintenance has been completed.
May 27, 06:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 06:00 BST
Scheduled - Walmart/Sam’s Club informed us they will be performing necessary maintenance on their system. They have advised that there could be slight delays in transaction delivery and some transactions might fail. Please reprocess transactions once the maintenance window has ended.
May 15, 09:49 BST
May 26, 2026
Partial disruption to transactions across multiple US brands
Resolved - This incident has been resolved.
May 26, 18:29 BST
Identified - The issue has been identified and a fix is being implemented.
May 26, 18:24 BST
Investigating - We are currently investigating elevated error rates affecting transactions across multiple brands. Some partners may experience failed or delayed transaction requests while our team works to identify the root cause.

Affected brands:

Name
1-800-Baskets.com USA
1-800-PetSupplies.com
Ace Hardware USA
adidas USA
Aerie
Aeropostale
Albertsons Companies
AMC Theaters
American Eagle Outfitters USA
Applebee's
Arby's USA
Athleta
Baby Depot at Burlington
Babylist US
Bakers Square
Banana Republic
Barnes & Noble
Baskin-Robbins USA
Bass Pro Shop
Bath & Body Works USA
Bed Bath & Beyond
BJ's Restaurants USA
Bowlero USA
Burlington
Cadillac Bar
Callaway
Camping World USA
CanvasPop
CB2
Celebrity Cruises USA
Champs Sports
Charity Choice
Charity on Top
Cheryl's Cookies
Chewy USA
Chico's
Chuck E.Cheese's
Cost Plus World Market
Dave & Buster's
Dos Caminos
Duck Donuts USA
Dutch Bros Coffee
eBay
Fairmont Hotels & Resorts
Foot Locker USA
Fruit Bouquets
Gander Outdoors
GAP USA
Great American Days USA
Guitar Center
Hard Rock Cafe
Harry & David
Hooters
Hulu
iFLY
IHOP®
Joe’s Crab Shack
Lands' End
Lane Bryant
League of Legends USA
Legal Sea Foods
Lobster Gram
Magazine Gold USA
Mandarin Oriental Hotel Group US
Maurices USA
Moe’s Southwest Grill
Ninety Nine Restaurant & Pub
Nintendo
Old Navy
On The Border
P.C. Richard and Son USA
Panda Express
Panera Bread
Papa Murphy's US
Paramount+ US
Peet's Coffee & Tea
Piccadilly
Pilot Flying J
Pinkberry
Pottery Barn USA
Princess Cruise Lines, Ltd.
Publix USA
Raffles Hotels & Resorts
Regal Cinema USA
Restaurant.com USA
ROBLOX
Sam's Club
San Luis Resort
Shari's Berries USA
Sheetz USA
SiriusXM Radio
Skechers USA
Sling TV
Sonic USA
Spa & Wellness by Spa Week
Strip House
Swissôtel Hotels & Resorts
The Popcorn Factory
The Vitamin Shoppe® USA
Tijuana Flats
Tot Squad Breastfeeding Help USA
Tot Squad Car Seat Safety USA
Tot Squad Child Nutrition USA
Tot Squad Sleep Coaching USA
Tot Squad USA
Village Inn®
Vudu B2B USA
Vudu B2C USA
Walgreens USA
Walmart
west elm
Xbox Game Pass Essential
Xbox Game Pass Ultimate US
Xbox USA
May 26, 18:16 BST
May 25, 2026

No incidents reported.

May 24, 2026

No incidents reported.

May 23, 2026

No incidents reported.

May 22, 2026
Partial disruption to transactions across multiple European brands (EUR/GBP/DKK/CHF/NOK/SEK)
Resolved - This incident has been resolved.
May 22, 19:43 BST
Monitoring - Transactions have stabilized and we are monitoring to ensure continued reliability.
May 22, 18:33 BST
Investigating - We are currently investigating elevated error rates affecting transactions across multiple brands. Some partners may experience failed or delayed transaction requests while our team works to identify the root cause.

Affected brands:

EUR
Albert Heijn Belgium
Albert Heijn Netherlands
B&B Hotels Austria
Blizzard Austria
Blizzard Belgium
Blizzard Finland
Blizzard France
Blizzard Germany
Blizzard Italy
Blizzard Luxembourg
Blizzard Netherlands
Blizzard Portugal
Cinesa Spain
codice acquisto Google Play
e-carte Google Play
Eduscho Austria
Epic Austria
Epic Belgium
Epic Finland
Epic France
Epic Germany
Epic Ireland
Epic Italy
Epic Netherlands
Epic Portugal
Epic Spain
Free2Move Germany
Free2Move Italy
Google Play Gutscheincode Austria
Home24 Belgium
Home24 France
Home24 Italy
Home24 Netherlands
IKEA Austria
Just Eat Ireland
Nationale Tuinbon Netherlands
Nintendo eShop Card Austria
Nintendo eShop Card Finland
Nintendo eShop Card France
Nintendo eShop Card Germany
Nintendo eShop Card Italy
Nintendo eShop Card Spain
Nintendo eShop Digital Code Belgium
Nintendo eShop Digital Code Ireland
Nintendo eShop Digital code Netherlands
Nintendo Switch Online Finland
Nintendo Switch Online France
Nintendo Switch Online Germany
Nintendo Switch Online Italy
Nintendo Switch Online Spain
Nintendo Switch Subscription Austria
Nintendo Switch Subscription Belgium
Nintendo Switch Subscription Ireland
Nintendo Switch Subscription Netherlands
Only for Men Belgium
Only for Men Netherlands
Pink Gellac Belgium
Pink Gellac France
Pink Gellac Germany
Pink Gellac Netherlands
Playstation Store Online Ireland
Praxis Netherlands
Roblox Belgium
Roblox Finland
Roblox France
Roblox Germany
Roblox Italy
Roblox Netherlands
Roblox Spain
Shop Apotheke Austria
Sony PlayStation Austria
Sony PlayStation Belgium
Sony PlayStation Finland
Sony PlayStation France
Sony PlayStation Germany
Sony PlayStation Italy
Sony PlayStation Luxembourg
Sony PlayStation Netherlands
Sony PlayStation Portugal
Sony PlayStation Spain
Tinder Gold Austria
Tinder Gold Belgium
Tinder Gold Finland
Tinder Gold Netherlands
Tinder Gold Portugal
Tinder Plus & Gold France
Tinder Plus & Gold Germany
Tinder Plus & Gold Ireland
Tinder Plus & Gold Italy
Tinder Plus & Gold Spain
Tinder Plus Austria
Tinder Plus Belgium
Tinder Plus Finland
Tinder Plus Netherlands
Tinder Plus Portugal
Wolt Austria
Wolt Finland
Wolt Germany
Xbox Finland
Xbox France
Xbox Game Pass Ultimate Finland
Xbox Germany
Xbox Gift Card Germany
Xbox Gift Card Italy
Xbox Gift Card Spain
Xbox Italy
Xbox Spain
zooplus Austria

GBP
Blizzard UK
Epic UK
Google Play
Just Eat
Just Eat Grocery UK
Nintendo eShop UK
Nintendo Switch Online
Playstation Store Online UK
Roblox United Kingdom
The Golf Gift Card
The National Garden Centre
The Vegan Gift Card
Tinder Plus & Gold UK
Totally Well
Xbox
Xbox Game Pass Essential UK
Xbox Game Pass Ultimate UK
XeSIM
YouChoose All Access Digital
YouChoose Experiences Digital
YouChoose Fashion & Beauty Digital
YouChoose Food & Drink Digital
YouChoose Gaming VAR Digital UK

CHF
Blizzard Switzerland
Epic Switzerland
Google Play Gutscheincode Switzerland
Nintendo eShop Digital Code Switzerland
Nintendo Switch Subscription Switzerland
Sony PlayStation Switzerland
Tinder Gold Switzerland
Tinder Plus Switzerland

DKK
Nintendo eShop Card Denmark
Nintendo Switch Online Denmark
Roblox Denmark
Sony PlayStation Denmark
Tinder Gold Denmark
Tinder Plus Denmark
Wolt Denmark
Xbox Denmark

NOK
Epic Norway
Nintendo eShop Card Norway
Nintendo Switch Online Norway
Roblox Norway
Sony PlayStation Norway
Tinder Gold Norway
Tinder Plus Norway
Wolt Norway
Xbox Norway

SEK
Epic Sweden
Nintendo eShop Card Sweden
Nintendo Switch Online Sweden
Roblox Sweden
Sony PlayStation Sweden
Tinder Gold Sweden
Tinder Plus Sweden
Xbox Sweden
May 22, 18:16 BST
May 21, 2026

No incidents reported.

May 20, 2026
Partial disruption to transactions across GBP, USD, AUD brands
Resolved - This incident has been resolved.
May 20, 05:24 BST
Monitoring - A fix has been implemented and transactions have stabilized for all brands.
May 20, 04:26 BST
Identified - The root cause has been identified and work towards resolution is underway. We are continuing to monitor the situation closely with the supplier.

Some transactions have begun to recover but several partners may still be experiencing failed transactions.
May 19, 23:29 BST
Investigating - We are currently investigating elevated error rates affecting transactions across multiple brands. Some partners may experience failed or delayed transaction requests while our team works to identify the root cause.

Affected brands:

GBP: Woolworths WISH Australia
Boots Online
Candy Crush 200 Gold Bars UK
Iceland
IKEA UK
Lululemon UK
Lush UK
Morrisons
Nando's UK
ODEON
Superdry

USD: Superdry
1-800-Baskets.com USA
1-800-Flowers.com USA
Abercrombie & Fitch USA
Academy Sports + Outdoors USA
Advance Auto Parts
Aerie
Aeropostale
Alamo Drafthouse Cinemas USA
AMC Theaters
American Eagle Outfitters USA
Amtrak USA
Apple Gift Card USA
Applebee's
Aquarium
Auntie Anne's
AutoZone®
Babin's Seafood House
Baja Fresh
Barnes & Noble
Bass Pro Shop
Bath & Body Works USA
Beans & Brews
Belk
Benihana USA
Bertucci's®
Best Buy
BJ's Restaurants USA
Black Angus USA
Blaze Pizza USA
Blimpie
Bloomin' Brands
Bloomingdales USA
Bob Evans Restaurants®
Bonefish Grill
Boscov
Bravo Italian Kitchen
Brinker International
Brio Italian Grille
Brooklyn Pizza Company
Bubba Gump Shrimp Co.®
Buca di Beppo®
Buffalo Wild Wings USA
Build-A-Bear Workshop
Burger King USA
Cabela's
California Pizza Kitchen, Inc
Candy Crush USA
Carrabba's Italian Grill
Carter's
Carvel
Catherine's USA
Chart House (Landry's Brand)
Cheddar's Scratch Kitchen
Chevron and Texaco USA
Chico's
Childrens Place USA
Chili's
Chipotle USA
Cinemark
Cinnabon
Cold Stone Creamery®
Columbia Sportswear USA
Cousins Subs USA
Cracker Barrel USA
Crate and Barrel
Crumbl USA
Crutchfield
CVS Pharmacy®
Darden Restaurants, Inc.
Dickey's Restaurant Brands
Disney
Dominos
Drybar USA
DSW
Factor US
Famous Footwear USA
Fanatics
Fanatics MLB Shop USA
Fanatics NFL Shop USA
Fanatics NHL Shop USA
Fandango
Finish Line USA
Firebirds Wood Fired Grill USA
Five Guys USA
Fleming's Prime Steakhouse & Wine Bar
Fricker's
GameStop USA
GigSky USA
GNC USA
Go Play Golf USA
Goodcents Deli USA
GoTo Foods
Granite City Brewing USA
Grimaldi's
Grotto
Groupon
Grubhub USA
Guess USA
HelloFresh USA
Hollister
Home Chef
HomeGoods USA
Hopcat
Hot Topic
Hulu
IHOP®
IMVU
J. Christopher's USA
Jamba Juice
JCPenney
Jersey Mikes USA
Jiffy Lube®
Jtv.Com
Kay Jewelers USA
Kendra Scott USA
KFC USA
Kings Isle USA
Kirkland's
KOBO USA
Kohl's
Krispy Kreme
La Griglia
Landry's
Lazy Dog Restaurant USA
Lettuce Entertain You Restaurant Group USA
LongHorn Steakhouse®
Lyft
Macaroni Grill USA
Macy's USA
Maggiano's
Main Event USA
Marshalls USA
McAlister’s
McCormick & Schmick's
Melting Pot USA
Mere Bulles
Merridee's Breadbasket
Michaels USA
Miguel's Restaurant
Mitchell's Fish Market
Moe’s Southwest Grill
Morton's The Steakhouse
Nautica
Nintendo
O'Charley's
Office Max / Depot USA
Olive Garden®
Omaha Steaks
OshKosh B'gosh
Outback Steakhouse
Pacific Sunwear
Panda Express
Panera Bread
Papa John's
Pappa's
Pastini Pastaria
Paul Martin's American Grill
Peet's Coffee & Tea
Pep Boys USA
Petco
Petsmart
PGA TOUR USA
Pottery Barn USA
Puckett's Grocery
Qdoba
Quiznos USA
Rainforest Cafe®
Ray-Ban
Razer Gold
Red Lobster
Red Robin
Regal Cinema USA
Rent The Runway USA
River Crab Blue Water Inn
ROBLOX
Rubio’s Coastal Grill
Ruby Tuesday
Ruth's Chris Steak House
Saks Fifth Avenue US
Saltgrass Steak House®
Schlotzsky’s
Seasons 52®
Sephora USA
Shoney's
Shutterfly
Sling TV
Smashburger USA
Smoothie King USA
Soma USA
Southwest Airlines USA
Sportsman's Warehouse
Staples
Starbucks USA
Steak 'n Shake
Subway USA
Sunglass Hut USA
T.J.Maxx USA
Taco Bell USA
Target
Texas Roadhouse USA
The Cheesecake Factory
The Coffee Bean & Tea Leaf®
The Container Store USA
The Grill
The Home Depot USA
The Oceanaire
Tire Discounters
TJX Brands USA
Tommy Bahama
Tops Market
Total Wine & More USA
Tower of America
Tractor Supply USA
Ulta
Under Armour USA
Uno Chicago Grill
Vic & Anthony's
Victoria's Secret
Victoria's Secret PINK
W.W. Cousins
White House Black Market
Williams-Sonoma Brands USA
Willie G's
Wondery
Worldwide Golf USA
Xbox Cash Card USA
Xbox Cash USA
Xbox eGift USA
Xbox Game Pass Core US
Xbox Game Pass Ultimate US
Yankee Candle
Yard House
Zappos.com
Zaxby's USA
ZWILLING USA

AUD:
7 Eleven Australia
Accor Australia
Adore Beauty Australia
Adrenaline Australia
Airalo Discover Global Australia
Airalo EU Global Card Australia
Airalo Indonesia Global Australia
Airalo Japan Global Australia
Airalo New Zealand Global Australia
Airalo US Australia
Allkinds Australia
Amart Furniture Australia
Angus & Coote Australia
Apple Australia
Auto Barn Australia
Aveda (EL) Australia
Betta Electrical Australia
Big Swing Golf Australia
BIG W
Bobbie Brown Australia
Bonds Australia
Bras N Things Australia
BWS Australia
Cafe Choice Australia
City Beach Australia
ClassBento Australia
Clinique Australia
Collins Bookseller Australia
Cotton On Australia
Country Road Australia
Dan Murphy's Australia
David Jones Australia
Dr. Martens Australia
Dusk Australia
Dymocks Australia
eBay Australia
Estèe Lauder Australia
Event Cinema Australia
Everyplate Australia
Fine-Day Australia
Flight Centre Australia
Foot Locker Australia
Forever New Australia
freedom Australia
Gift to Dine Australia
Goldmark Australia
Harris Farm Australia
Harvey Norman Australia
HelloFresh Australia
Hoyts Australia
Hubbl Australia
Hype DC Australia
IKEA Australia
Intersport Australia
iSubscribe Australia
Jaycar Australia
JB Hi-Fi Australia
Jo Malone (EL) Australia
Kathmandu Australia
LaMer Australia
Laubman & Pank Australia
Lorna Jane Australia
LULULEMON Australia
LUSH Australia
Luxury Escapes Australia
LYCA ESIM KIT Australia
M.A.C Australia
Mac by Myer Australia
Michael Hill Jewellers Australia
Minecraft Minecoins Australia
Minecraft: Java & Bedrock PC edition Australia
MITRE 10 Australia
Myer Australia
Naked Wines Australia
Oakley Australia
Officeworks Australia
Opsm Australia
Pandora Australia
Platypus Australia
Priceline Pharmacy Australia
Prouds the Jeweller Australia
Puma Australia
Red Balloon Australia
Restaurant Choice Australia
Ripcurl Australia
Roblox Australia
Seed Australia
Seed Hertiage Australia
Sephora Australia
Shein Australia
Shell Australia
Sheridan Australia
Skechers Australia
Sparkpop Australia
Sportspower
Strandbags Australia
Stylerunner Australia
Sunglass Hut Australia
Target Australia
Temple & Webster Australia
The Athletes Foot Australia
The Fuel Card eGift Australia
The Gift of Fun Australia
The Good Guys Australia
The Iconic Australia
The Wine Collective Australia
Total Tools Australia
Toyworld Australia
Vans Australia
Village Cinema Australia
Weber BBQ Australia
Webjet Australia
Woolworths Supermarket Australia
Woolworths WISH Australia
May 19, 22:09 BST
May 19, 2026
Blizzard France maintenance
Completed - The scheduled maintenance has completed and the brand is enabled.
May 19, 08:43 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 17:00 BST
Scheduled - Blizzard France will be undergoing schedule maintenance during this time. During this time the brand will be unavailable to be transacted with.
May 15, 17:30 BST
May 18, 2026
Transactions temporarily paused for multiple brands
Resolved - This incident has been resolved.
May 18, 12:54 BST
Monitoring - A fix has been implenmeted. All brands have been enabled and we are monitoring transactions.
May 18, 12:49 BST
Investigating - We are aware of elevated error rates affecting transaction requests across multiple brands. Transactions for affected brands have been paused while we investigate the issue.

Our team is actively investigating with the processor and working to restore availability.

Affected brands:
ASOS
ASOS AU
ASOS DE
ASOS FR
ASOS IT
ASOS NL
ASOS USA
Clarks
Clarks Ireland
Costa Coffee
Costa Coffee UK - Digital Top-Up
Côte Brasserie
Everyman Cinemas UK
Hotels.com
Hotels.com Australia
Hotels.com Sweden
Jo Malone London UK
London Theatre Direct
The Entertainer
The White Company
Treatwell Austria
Treatwell Belgium
Treatwell Germany
Treatwell Ireland
Treatwell Netherlands
Treatwell Switzerland
Treatwell UK
Urban Pubs UK
wagamama
May 18, 11:57 BST
Transactions temporarily paused for multiple France brands - e-carte Google Play, Nintendo eShop Card France, Roblox France, Sony PlayStation France, Xbox France
Resolved - This incident has been resolved.
May 18, 08:14 BST
Identified - We are aware of elevated error rates affecting transaction requests across multiple French brands. Transactions for affected brands have been paused while we investigate the issue.

Our team is actively investigating and working to restore availability.

Affected brands:
e-carte Google Play
Nintendo eShop Card France
Roblox France
Sony PlayStation France
Xbox France
May 17, 20:16 BST
Scheduled Maintenance for Walmart/Sam's Club
Completed - The scheduled maintenance has been completed.
May 18, 06:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 06:00 BST
Scheduled - Walmart/Sam’s Club informed us they will be performing necessary maintenance on their system. They have advised that there could be slight delays in transaction delivery and some transactions might fail. Please reprocess transactions once the maintenance window has ended.
May 15, 09:48 BST
May 17, 2026
Transactions temporarily paused for multiple Euro brands - e-carte Google Play, Nintendo eShop Card France, Sony PlayStation France, Xbox France
Resolved - This incident has been resolved
May 17, 14:43 BST
Monitoring - The processor has confirmed a fix has been implemented and we are monitoring transactions.
May 17, 14:23 BST
Investigating - We are aware of elevated error rates affecting transaction requests across multiple Euro brands. Transactions for affected brands have been paused while we investigate the issue.

Our team is actively investigating and working with the processor to restore availability.

Affected brands:
e-carte Google Play
Nintendo eShop Card France
Sony PlayStation France
Xbox France
May 17, 09:19 BST
May 16, 2026

No incidents reported.

May 15, 2026
Love2Shop Rewards Transactions Suspended
Resolved - Service has been restored and transactions are processing normally. Thank you for your patience while we worked to resolve the issue.
May 15, 23:38 BST
Monitoring - A fix has been implemented, the brand is back online and we are monitoring transactions
May 15, 17:22 BST
Update - We are still working on implementing a fix for Love2Shop. We expect to provide our next update within the next few days as more information becomes available.
May 13, 23:23 BST
Update - We are continuing to work on a fix for this issue.
May 13, 01:53 BST
Identified - The issue has been identified and we are working alongside the processor on a fix. We will update when we have further information.
May 12, 17:11 BST
Investigating - We are aware of elevated error rates affecting Love2Shop Rewards (£) transactions. Because of this, the brand has been temporarily disabled. Our team is actively investigating the root cause.
May 11, 20:48 BST
Transactions temporarily paused for Mango UK, Bolt UK, Zara UK
Resolved - This incident has been resolved.
May 15, 17:12 BST
Monitoring - A fix has been implemented and we are monitoring transactions.
May 15, 16:46 BST
Investigating - We are currently aware of an issue with several brands failing to transact correctly. We are working with the processor to remedy these issues and will provide updates accordingly.
May 15, 15:59 BST
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