Resolved -
This incident has been resolved.
Apr 16, 10:04 BST
Monitoring -
A fix has been implemented and we are monitoring the results.
Apr 15, 17:05 BST
Update -
No change in status at this time. We are continuing to monitor the situation and will provide a further update as soon as new information is confirmed.
Apr 14, 22:21 BST
Update -
We remain engaged and will share further updates as soon as new information becomes available.
Apr 13, 23:34 BST
Update -
This issue is still being investigated with the processor and we'll provide more updates once we know more.
Apr 13, 09:52 BST
Update -
The issue remains unchanged at this time. We will provide further updates after the weekend when additional information becomes available.
Apr 10, 23:17 BST
Investigating -
We are aware of elevated error rates affecting transaction requests across multiple EURO brands. Transactions for affected brands have been paused while we investigate the issue.
Our team is actively investigating and working to restore availability.
Affected brands:
Calzedonia France
Calzedonia Germany
Calzedonia Italy
Calzedonia Slovakia
Calzedonia Spain
Falconeri Austria
Falconeri France
Falconeri Germany
Falconeri Italy
Falconeri Spain
Intimissimi Austria
Intimissimi France
Intimissimi Germany
Intimissimi Italy
Intimissimi Slovakia
Intimissimi Spain
Signorvino
Tezenis
Tezenis Austria
Tezenis Belgium
Tezenis France
Tezenis Germany
Tezenis Spain
Apr 10, 15:55 BST