Tillo system status
Amazon Pay India (INR) transactions temporarily suspended
Monitoring - The processor has confirmed a fix has been implemented. We have enabled the brand and will monitor transactions.
Apr 21, 2026 - 11:19 BST
Investigating - Transactions for Amazon Pay India have been temporarily paused while we investigate an issue affecting processing. Our team is actively working to identify the cause and restore availability.
Apr 20, 2026 - 21:22 BST
Adidas GBP transactions temporarily suspended
Update - The processor have confirmed they are still working on the issue and should have it resolved later today.
Apr 21, 2026 - 10:56 BST
Update - The processor have confirmed they are still working on the issue and should have it resolved soon.
Apr 20, 2026 - 10:42 BST
Update - The processor are still working on a fix.
Apr 19, 2026 - 20:01 BST
Identified - The issue has been identified and the processor is working on a fix.
Apr 19, 2026 - 12:15 BST
Investigating - Transactions for Adidas have been temporarily paused while we investigate an issue affecting processing. Our team is actively working to identify the cause and restore availability.
Apr 19, 2026 - 09:10 BST

About This Site

Welcome to Tillo's system status page - we aim for full transparency on our service and use this to keep our clients informed of any system issues that impact our service.

Please feel free to subscribe to notifications.

Uptime over the past 90 days. View historical uptime.
Tillo API Operational
Tillo Hub Operational
Gift Code Hosting Operational
Tillo Content Operational
90 days ago
100.0 % uptime
Today
Content - UK Operational
Content - Europe Operational
Content - Scandinavia Operational
Content - USA & Canada Operational
Content - India Operational
Content - Australia & New Zealand Operational
Content - Middle East Operational
90 days ago
100.0 % uptime
Today
Banking Service Provider Operational
Tillo StoreFront Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Scheduled Maintenance for Walmart/Sam's Club Apr 22, 2026 05:00-05:30 BST

Walmart/Sam’s Club informed us they will be performing necessary maintenance on their system. They have advised that there could be slight delays in transaction delivery and some transactions might fail. Please reprocess transactions once the maintenance window has ended.
Posted on Mar 25, 2026 - 15:40 GMT

Scheduled maintenance for Country Road, Mimco, Trenery & Witchery (AUD / NZ) Apr 22, 2026 17:00 - Apr 23, 2026 05:00 BST

The processor for the aforementioned brands will be undergoing regular maintenance.

During this time, all new orders will be disrupted and transactions will not process. Please wait until after the maintenance window to transact with these brands.
Posted on Apr 20, 2026 - 12:56 BST

Scheduled maintenance for various brands Apr 23, 2026 05:30-07:00 BST

We have been informed of scheduled maintenance for the following brands as part of routine system improvements.

Maintenance Window:
Thursday 23rd April — 05:30 to 07:00 BST

During this period, orders may temporarily fail. We expect any disruption to last approximately 1 hour 30 minutes. If an order fails, please retry once the maintenance window has closed.

We apologise for any inconvenience and appreciate your understanding.

Affected brands:

1-800-Baskets.com USA
1-800-Flowers.com USA
7 Eleven Australia
Abercrombie & Fitch USA
Academy Sports + Outdoors USA
Accor Australia
Adore Beauty Australia
Adrenaline Australia
Advance Auto Parts
Aerie
Aeropostale
Airalo Asia Global Card Australia
Airalo Discover Global Australia
Airalo EU Global Card Australia
Airalo Indonesia Global Australia
Airalo Japan Global Australia
Airalo New Zealand Global Australia
Airalo Thailand Global Australia
Airalo US Australia
Alamo Drafthouse Cinemas USA
Amart Furniture Australia
AMC Theaters
American Eagle Outfitters USA
Amtrak USA
Angus & Coote Australia
Apple Australia
Apple Gift Card USA
Applebee's
Aquarium
Auntie Anne's
Auto Barn Australia
AutoZone®
Aveda (EL) Australia
Babin's Seafood House
Baja Fresh
Barnes & Noble
Bass Pro Shop
Bath & Body Works USA
Beans & Brews
Belk
Benihana USA
Bertucci's®
Best Buy
Betta Electrical Australia
Big Swing Golf Australia
BIG W
BJ's Restaurants USA
Black Angus USA
Blaze Pizza USA
Blimpie
Bloomin' Brands
Bloomingdales USA
Bob Evans Restaurants®
Bobbie Brown Australia
Bonds Australia
Bonefish Grill
Boots Online
Boscov
Bras N Things Australia
Bravo Italian Kitchen
Brinker International
Brio Italian Grille
Brooklyn Pizza Company
Bubba Gump Shrimp Co.®
Buca di Beppo®
Buffalo Wild Wings USA
Build-A-Bear Workshop
Burger King USA
BWS Australia
Cabela's
Cactus Club Cafe Canada
Cafe Choice Australia
California Pizza Kitchen, Inc
Candy Crush 200 Gold Bars UK
Candy Crush USA
Carrabba's Italian Grill
Carter's
Carvel
Catherine's USA
Chart House (Landry's Brand)
Cheddar's Scratch Kitchen
Chevron and Texaco USA
Chico's
Childrens Place USA
Chili's
Chipotle USA
Cinemark
Cinnabon
City Beach Australia
ClassBento Australia
Clinique Australia
Cold Stone Creamery®
Collins Bookseller Australia
Columbia Sportswear USA
Cotton On Australia
Country Road Australia
Cousins Subs USA
Cracker Barrel USA
Crate and Barrel
Crumbl USA
Crutchfield
CVS Pharmacy®
Dan Murphy's Australia
Darden Restaurants, Inc.
David Jones Australia
Dickey's Restaurant Brands
Disney
Dominos
Dr. Martens Australia
Drybar USA
DSW
Dusk Australia
Dymocks Australia
eBay Australia
Estèe Lauder Australia
Event Cinema Australia
Everyplate Australia
Factor US
Famous Footwear USA
Fanatics
Fanatics MLB Shop USA
Fanatics NFL Shop USA
Fanatics NHL Shop USA
Fandango
Fine-Day Australia
Firebirds Wood Fired Grill USA
Five Guys USA
Fleming's Prime Steakhouse & Wine Bar
Flight Centre Australia
Foot Locker Australia
Forever New Australia
freedom Australia
Fricker's
GameStop USA
Gift to Dine Australia
GigSky USA
GNC USA
Go Play Golf USA
Goldmark Australia
Goodcents Deli USA
GoTo Foods
Granite City Brewing USA
Grimaldi's
Grotto
Groupon
Grubhub USA
Guess USA
Harris Farm Australia
Harvey Norman Australia
HelloFresh Australia
HelloFresh USA
Hollister
Home Chef
HomeGoods USA
Hopcat
Hot Topic
Hoyts Australia
Hubbl Australia
Hulu
Hype DC Australia
Iceland
IHOP®
IKEA Australia
IKEA UK
IMVU
Intersport Australia
iSubscribe Australia
J. Christopher's USA
Jamba Juice
Jaycar Australia
JB Hi-Fi Australia
JCPenney
Jersey Mikes USA
Jiffy Lube®
Jo Malone (EL) Australia
Jtv.Com
Kathmandu Australia
Kay Jewelers USA
Kendra Scott USA
KFC USA
Kings Isle USA
Kirkland's
KOBO USA
Kohl's
Krispy Kreme
La Griglia
LaMer Australia
Landry's
Laubman & Pank Australia
Lazy Dog Restaurant USA
Lettuce Entertain You Restaurant Group USA
Local Public Eatery Canada
LongHorn Steakhouse®
Lorna Jane Australia
LULULEMON Australia
Lululemon UK
LUSH Australia
Lush UK
Luxury Escapes Australia
LYCA ESIM KIT Australia
Lyft
M.A.C Australia
Mac by Myer Australia
Macaroni Grill USA
Macy's USA
Maggiano's
Main Event USA
Marshalls USA
McAlister’s
McCormick & Schmick's
Melting Pot USA
Mere Bulles
Merridee's Breadbasket
Michael Hill Jewellers Australia
Michaels USA
Miguel's Restaurant
Minecraft Minecoins Australia
Minecraft: Java & Bedrock PC edition Australia
Mitchell's Fish Market
MITRE 10 Australia
Moe’s Southwest Grill
Morrisons
Morton's The Steakhouse
Myer Australia
Naked Wines Australia
Nando's UK
Nautica
Nintendo
O'Charley's
Oakley Australia
ODEON
Office Max / Depot USA
Officeworks Australia
Olive Garden®
Omaha Steaks
Opsm Australia
OshKosh B'gosh
Outback Steakhouse
Pacific Sunwear
Panda Express
Pandora Australia
Panera Bread
Papa John's
Pappa's
Pastini Pastaria
Paul Martin's American Grill
Peet's Coffee & Tea
Pep Boys USA
Petco
Petsmart
PGA TOUR USA
Platypus Australia
Pottery Barn USA
Priceline Pharmacy Australia
Prouds the Jeweller Australia
Puckett's Grocery
Puma Australia
Qdoba
Quiznos USA
Rainforest Cafe®
Ray-Ban
Razer Gold
Red Balloon Australia
Red Lobster
Red Robin
Regal Cinema USA
Rent The Runway USA
Restaurant Choice Australia
Ripcurl Australia
River Crab Blue Water Inn
ROBLOX
Roblox Australia
Rubio’s Coastal Grill
Ruby Tuesday
Ruth's Chris Steak House
Saks Fifth Avenue US
Saltgrass Steak House®
Schlotzsky’s
Seasons 52®
Seed Australia
Seed Hertiage Australia
Sephora Australia
Sephora USA
Shein Australia
Shell Australia
Sheridan Australia
Shoney's
Shutterfly
Skechers Australia
Sling TV
Smashburger USA
Smoothie King USA
Soma USA
Southwest Airlines USA
Sparkpop Australia
Sportsman's Warehouse
Sportspower
Staples
Starbucks USA
Steak 'n Shake
Strandbags Australia
Stylerunner Australia
Subway USA
Sunglass Hut Australia
Sunglass Hut USA
Superdry
T.J.Maxx USA
Taco Bell USA
Target
Target Australia
Temple & Webster Australia
Texas Roadhouse USA
The Athletes Foot Australia
The Cheesecake Factory
The Coffee Bean & Tea Leaf®
The Container Store USA
The Fuel Card eGift Australia
The Gift of Fun Australia
The Good Guys Australia
The Grill
The Home Depot USA
The Iconic Australia
The Oceanaire
The Wine Collective Australia
Tire Discounters
TJX Brands USA
Tommy Bahama
Tops Market
Total Tools Australia
Total Wine & More USA
Tower of America
Toyworld Australia
Tractor Supply USA
Ulta
Under Armour USA
Uno Chicago Grill
Vans Australia
Vic & Anthony's
Victoria's Secret
Victoria's Secret PINK
Village Cinema Australia
W.W. Cousins
Weber BBQ Australia
Webjet Australia
White House Black Market
Williams-Sonoma Brands USA
Willie G's
Wondery
Woolworths Supermarket Australia
Woolworths WISH Australia
Worldwide Golf USA
Xbox Cash Card USA
Xbox Cash USA
Xbox eGift USA
Xbox Game Pass Core US
Xbox Game Pass Ultimate US
Yankee Candle
Yard House
Zappos.com
Zaxby's USA
ZWILLING USA
Posted on Apr 16, 2026 - 11:50 BST

Scheduled Maintenance for Various Brands (Argos, Sainsburys, Habitat) Apr 26, 2026 02:00-06:00 BST

The following brands will be undergoing maintenance during this window. During this time, Gift Card transactions will fail. Please wait until after the window to process these brands.

Argos

Argos Cashback

Habitat

Habitat Cashback

Sainsbury's

Sainsbury's Employee Benefits

Sainsbury’s, Argos, Habitat and Tu Multi Brand eGift Card

Sainsburys Cashback

Sainsburys Fuel Payment Card

Argos Benefits

Argos Rewards

Habitat Rewards

Sainsbury's Cashback - Digital Top-Up

Sainsbury's Employee Benefits - Digital Top-up

Sainsbury's Groceries eGift Card
Posted on Apr 08, 2026 - 09:19 BST

Scheduled maintenance window for Uber, Deliveroo, Air BnB, Netflix, Etsy and others. Apr 28, 2026 14:00-16:00 BST

The processor for the below brands has confirmed they will be undergoing scheduled maintenance.

No down time is expected but there may be brief delays in processing transactions for the following brands:

Airbnb AU

Airbnb Austria

Airbnb Belgium

Airbnb Canada

Airbnb Finland

Airbnb France

Airbnb Germany

Airbnb Ireland

Airbnb Italy

Airbnb Netherlands

Airbnb New Zealand

Airbnb Spain

Airbnb Sweden

Airbnb UK

Airbnb USA

Deliveroo

Deliveroo Belgium

Deliveroo France

Deliveroo Italy

Deliveroo UAE

DoorDash Australia

DoorDash New Zealand

Etsy Canada

Etsy UK

Etsy USA

Gametime USA

Instacart Canada

Instacart USA

Instacart+ USA

Meta Quest Canada

Meta Quest US

Netflix France

Netflix Germany

Netflix Italy

Netflix Poland

Netflix Spain

Netflix UK

Stubhub USA

Twitch Australia

Twitch Austria

Twitch Belgium

Twitch Canada

Twitch Cyprus

Twitch Czech Republic

Twitch Finland

Twitch France

Twitch Germany

Twitch Greece

Twitch Hungary

Twitch Ireland

Twitch Italy

Twitch Luxembourg

Twitch Malta

Twitch Netherlands

Twitch Poland

Twitch Portugal

Twitch Romania

Twitch Slovakia

Twitch Spain

Twitch UK

Twitch USA

Uber Australia

Uber Belgium

Uber Eats

Uber Eats Australia

Uber Eats Canada

Uber Eats New Zealand

Uber Eats USA

Uber France

Uber Germany

Uber Netherlands

Uber New Zealand

Uber Poland

Uber Portugal

Uber Rides

Uber Rides Australia

Uber Rides Canada

Uber Rides Italy

Uber Rides New Zealand

Uber Rides USA

Uber Spain

Uber Sweden

Uber UK

Uber USA
Posted on Apr 02, 2026 - 12:07 BST
Apr 21, 2026
Scheduled Maintenance for Various Brands (Argos, Sainsburys, Habitat)
Completed - This maintenance has been completed.
Apr 21, 10:49 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 21, 09:00 BST
Scheduled - The following brands will be undergoing maintenance during this window. During this time, Gift Card transactions will fail. Please wait until after the window to process these brands.

Argos

Argos Cashback

Habitat

Habitat Cashback

Sainsbury's

Sainsbury's Employee Benefits

Sainsbury’s, Argos, Habitat and Tu Multi Brand eGift Card

Sainsburys Cashback

Sainsburys Fuel Payment Card

Argos Benefits

Argos Rewards

Habitat Rewards

Sainsbury's Cashback - Digital Top-Up

Sainsbury's Employee Benefits - Digital Top-up

Sainsbury's Groceries eGift Card
Apr 7, 11:47 BST
Apr 20, 2026
Wayfair UK transactions failing
Resolved - Transactions have remained stable. This incident is now resolved.
Apr 20, 20:18 BST
Monitoring - A fix has been implemented and we are monitoring transactions before fully resolving this page.
Apr 20, 17:25 BST
Update - The issue remains unchanged at this time. We will provide further updates after the weekend when additional information becomes available
Apr 14, 22:17 BST
Update - The issue remains unchanged at this time. We will provide further updates after the weekend when additional information becomes available.
Apr 13, 23:32 BST
Investigating - We are currently seeing Wayfair UK transactions failing. We are in talks with the processor and will try to get this brand back and transacting as quickly as possible.
Apr 13, 16:26 BST
Transactions temporarily paused for multiple Polish brands
Resolved - This incident has been resolved.
Apr 20, 12:04 BST
Monitoring - A fix has been implemented, all brands have been enabled and we are monitoring transactions.
Apr 20, 10:40 BST
Update - We are continuing to work on a fix for this issue.
Apr 19, 14:28 BST
Identified - The issue has been identified and a fix is being implemented.
Apr 19, 14:21 BST
Investigating - We are aware of elevated error rates affecting transaction requests across multiple Polish brands.

The issue has already been identified and we are working with the processor for a fix.

The affected brands below have been temporarily disabled;
Bolt Poland
CCC x HalfPrice Poland
Decathlon Poland
ANSWEAR.COM Poland
Carrefour Poland
Douglas Poland
Duka Poland
eBilet Poland
Flixbus Poland
Hebe Poland
IKEA Poland
Karta Kultura Poland
Kaufland Poland
KROSS Poland
Mamaville Poland
Mango Poland
Nintendo Poland
Orlen Poland
Swiat Ksiazki Poland
Wakacje Poland
YES Poland
Zabka All-Inclusive Poland
Zabka No Alco - Tobacco Poland
Apr 19, 14:17 BST
Scheduled Maintenance for Walmart/Sam's Club
Completed - The scheduled maintenance has been completed.
Apr 20, 05:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 20, 05:00 BST
Scheduled - Walmart/Sam’s Club informed us they will be performing necessary maintenance on their system. They have advised that there could be slight delays in transaction delivery and some transactions might fail. Please reprocess transactions once the maintenance window has ended.
Mar 25, 15:39 GMT
Apr 19, 2026
Apr 18, 2026
Transactions temporarily paused for multiple INR brands
Resolved - This incident has been resolved.
Apr 18, 14:36 BST
Monitoring - The processor has advised a fix has been implemented. We have enabled both brands and will monitor transactions.
Apr 18, 13:57 BST
Investigating - We are aware of elevated error rates affecting transaction requests across multiple INR brands. Transactions for affected brands have been paused while we investigate the issue.

Our team is actively investigating and working to restore availability.

Affected brands:

Flipkart
BigBasket
Apr 18, 09:52 BST
Apr 17, 2026

No incidents reported.

Apr 16, 2026
Sports Direct UK transactions temporarily suspended
Resolved - This incident has been resolved.
Apr 16, 10:05 BST
Monitoring - A fix has been implemented and the brand is now transacting. Customers can now claim their gift cards if they previously encountered an error.
Apr 16, 09:19 BST
Investigating - Transactions for Sports Direct UK have been temporarily paused while we investigate an issue affecting processing. Our team is actively working to identify the cause and restore availability.
Apr 15, 21:59 BST
Transactions temporarily paused for multiple EUR brands
Resolved - This incident has been resolved.
Apr 16, 10:04 BST
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 15, 17:05 BST
Update - No change in status at this time. We are continuing to monitor the situation and will provide a further update as soon as new information is confirmed.
Apr 14, 22:21 BST
Update - We remain engaged and will share further updates as soon as new information becomes available.
Apr 13, 23:34 BST
Update - This issue is still being investigated with the processor and we'll provide more updates once we know more.
Apr 13, 09:52 BST
Update - The issue remains unchanged at this time. We will provide further updates after the weekend when additional information becomes available.
Apr 10, 23:17 BST
Investigating - We are aware of elevated error rates affecting transaction requests across multiple EURO brands. Transactions for affected brands have been paused while we investigate the issue.

Our team is actively investigating and working to restore availability.

Affected brands:
Calzedonia France
Calzedonia Germany
Calzedonia Italy
Calzedonia Slovakia
Calzedonia Spain
Falconeri Austria
Falconeri France
Falconeri Germany
Falconeri Italy
Falconeri Spain
Intimissimi Austria
Intimissimi France
Intimissimi Germany
Intimissimi Italy
Intimissimi Slovakia
Intimissimi Spain
Signorvino
Tezenis
Tezenis Austria
Tezenis Belgium
Tezenis France
Tezenis Germany
Tezenis Spain
Apr 10, 15:55 BST
Apr 15, 2026
IKEA UK transactions temporarily suspended
Resolved - This incident has been resolved.
Apr 15, 15:05 BST
Monitoring - A fix has been implemented and we are now monitoring transactions.
Apr 15, 14:14 BST
Update - The issue remains unchanged at this time. We will provide further updates after the weekend when additional information becomes available
Apr 14, 22:17 BST
Investigating - Transactions for IKEA UK have been temporarily paused while we investigate an issue affecting processing. Our team is actively working to identify the cause and restore availability.
Apr 14, 11:09 BST
Apr 14, 2026
Scheduled maintenance for multiple Australian brands
Completed - The scheduled maintenance has been completed.
Apr 14, 23:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 16:30 BST
Scheduled - We have been informed of scheduled maintenance for the following brands as part of routine system improvements.

During this period, orders may temporarily fail. If an order fails, please retry once the maintenance window has closed.

We apologise for any inconvenience and appreciate your understanding.

Affected brands:

BIG W
BWS
Dan Murphy’s
Woolworths Supermarket

#215530
Apr 14, 16:09 BST
Scheduled Maintenance for Various Brands (Argos, Sainsburys, Habitat)
Completed - The scheduled maintenance has been completed.
Apr 14, 21:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 20:00 BST
Scheduled - The following brands will be undergoing maintenance during this window. During this time, Gift Card transactions will fail. Please wait until after the window to process these brands.

Argos

Argos Cashback

Habitat

Habitat Cashback

Sainsbury's

Sainsbury's Employee Benefits

Sainsbury’s, Argos, Habitat and Tu Multi Brand eGift Card

Sainsburys Cashback

Sainsburys Fuel Payment Card

Argos Benefits

Argos Rewards

Habitat Rewards

Sainsbury's Cashback - Digital Top-Up

Sainsbury's Employee Benefits - Digital Top-up

Sainsbury's Groceries eGift Card
Apr 9, 08:48 BST
Transactions temporarily paused for TK Maxx, River Island, and Dunelm brands
Resolved - This incident has been resolved.
Apr 14, 17:04 BST
Monitoring - A fix has been implemented and transactions are now being monitored.
Apr 14, 14:57 BST
Investigating - We are aware of elevated error rates affecting transaction requests across multiple brands. Transactions for affected brands have been paused while we investigate the issue.

Our team is actively investigating and working to restore availability.

Please see the brands affected below;
Apple Gift Card Austria
Apple Gift Card Belgium
Apple Gift Card Denmark
Apple Gift Card Finland
Apple Gift Card France
Apple Gift Card Germany
Apple Gift Card Ireland
Apple Gift Card Italy
Apple Gift Card Netherlands
Apple Gift Card Norway
Apple Gift Card Portugal
Apple Gift Card Spain
Apple Gift Card Sweden
Apple Gift Card Switzerland
Apple Gift Card UK
Arnotts Ireland
Arsenal EUR
Arsenal Football Club
Ask Italian
Asterley Bros
Brown Thomas Ireland
Dunelm UK
Ecoswap UK
Gaucho UK
Homesense
Homesense Ireland
Homesense UK Employee Benefits
Moss UK
National Trust
River Island
River Island Ireland
Sephora UK
The Body Shop
TK Maxx
TK Maxx Austria
TK Maxx Employee Benefits Austria
TK Maxx Employee Benefits Germany
TK Maxx Employee Benefits Ireland
TK Maxx Employee Benefits Netherlands
TK Maxx Employee Benefits Poland
TK Maxx Germany
TK Maxx Ireland
TK Maxx Netherlands
TK Maxx Poland
TK Maxx UK Employee Benefits
Zizzi
Apr 14, 12:19 BST
Amazon Belgium transactions temporarily paused
Resolved - This incident has now been resolved. Transactions are flowing freely.
Apr 14, 15:06 BST
Update - A fix has been issued and we are monitoring transactions to ensure that go through as intended.
Apr 14, 09:09 BST
Monitoring - The issue remains unchanged at this time. We will provide further updates once additional information becomes available.
Apr 13, 23:30 BST
Update - We are still working to resolve the issue with the processor and will provide further updates once we know more.
Apr 13, 09:52 BST
Identified - We are working on this issue and expect to share resolution news in the coming days.
Apr 10, 23:02 BST
Investigating - Transactions for Amazon Belgium (€) have been temporarily suspended while we investigate an issue affecting processing. Our team is actively working to identify the cause and restore availability.
Apr 9, 23:25 BST
Apr 13, 2026
Iceland UK - Barcode issue
Resolved - The issue has been fully resolved. All impacted codes have had their barcodes reinstated and all transactions moving forward should have the barcodes present.
Apr 13, 16:33 BST
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 13, 09:25 BST
Update - The issue remains unchanged at this time. We will provide further updates after the weekend when additional information becomes available.
Apr 10, 23:15 BST
Investigating - We are aware of an issue where the barcode is currently not displaying on Iceland gift cards. We are actively investigating this and will provide an update as soon as more information becomes available.
Apr 10, 16:35 BST
Scheduled Maintenance for Walmart/Sam's Club
Completed - The scheduled maintenance has been completed.
Apr 13, 05:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 05:00 BST
Scheduled - Walmart/Sam’s Club informed us they will be performing necessary maintenance on their system. They have advised that there could be slight delays in transaction delivery and some transactions might fail. Please reprocess transactions once the maintenance window has ended.
Mar 25, 15:38 GMT
Apr 12, 2026

No incidents reported.

Apr 11, 2026

No incidents reported.

Apr 10, 2026
Apr 9, 2026
Apr 8, 2026
Transactions temporarily paused for multiple EUR/GBP/PLN/CHF brands
Resolved - This incident is now resolved. Transactions are flowing freely.
Apr 8, 16:29 BST
Monitoring - A fix has been implemented and we are now monitoring transactions.
Apr 8, 16:19 BST
Investigating - We are aware of elevated error rates affecting transaction requests across multiple EUR/GBP/PLN/CHF brands. Transactions for affected brands have been paused while we investigate the issue.

Our team is actively investigating and working to restore availability.

Affected brands:

Abbonamenti.it
Alì&Alìper Italy
ANSWEAR.COM Poland
Atrapalo Spain
BAR ATLANTIC Italy
BASKO Italy
Bennet Italy
Bimbostore Italy
Bolt Germany
Bolt Poland
Bolt Spain
Bolt UK
Boscolo Italy
Bottega Verde Italy
Brico Io Italy
Bricocenter Italy
Buono Enilive Digitale Italy
Calzedonia France
Calzedonia Germany
Calzedonia Italy
Calzedonia Slovakia
Calzedonia Spain
Carrefour ES
Carrefour Italy
Carrefour Poland
Casa del Libro Spain
CCC x HalfPrice Poland
Coccinelle Italy
Coin Italy
Conad Italy
Cortilia Italy
DAZN Spain
DAZN STANDARD Italy
Decathlon Italy
Decathlon Netherlands
Decathlon Poland
Decathlon Portugal
Decathlon Spain
Decathlon Switzerland
Despar Italy
Disney Plus Italy
Doppelganger Italy
Douglas Italy
Douglas Poland
Duka Poland
Eataly Italy
eBilet Poland
Ecobnb Italy
El Corte Inglés Spain
ENI Italy
Esselunga Italy
EsserBella Profumerie Italy
Expert Italy
Falconeri Austria
Falconeri France
Falconeri Germany
Falconeri Italy
Falconeri Spain
FAO Schwarz Italy
Feltrinelli Italy
FlixBus Italy
Flixbus Poland
Flixbus Spain
Flixbus Switzerland
FNAC Portugal
Fnac-Darty France
GALP Portugal
Gamelife Italy
GetYourGuide Austria
GetYourGuide Germany
GetYourGuide Italy
GetYourGuide Portugal
GetYourGuide Spain
Getyourguide Switzerland
Giunti al Punto Italy
Globus Switzerland
Grand Vision Italy
Guess Italy
Hambedo Italy
Hebe Poland
HEMA Netherlands
Iberia Italy
Iberia Portugal
Iberia Spain
Idea Shopping Italy
Idea Shopping Spain
IKEA Italy
IKEA Netherlands
IKEA Poland
IKEA Portugal
IKEA Spain
Interflora Italy
Intimissimi Austria
Intimissimi France
Intimissimi Germany
Intimissimi Italy
Intimissimi Slovakia
Intimissimi Spain
IP Italy
Iper Italy
Iper Tosano Italy
Iperal Italy
ITA AIRWAYS Italy
Italo Italy
Karta Kultura Poland
Kasanova Italy
Kaufland Poland
Kiabi Italy
KROSS Poland
L'ERBOLARIO Italy
La Feltrinelli Italy
Maisons du Monde Belgium
Maisons du Monde France
Maisons du Monde Germany
Maisons du Monde Italy
Maisons du Monde Spain
Maisons du Monde Switzerland
Mamaville Poland
Mango
Mango Austria
MANGO France
Mango Germany
Mango Italy
Mango Netherlands
Mango Poland
MANGO Portugal
Mango Spain
Manor Switzerland
Marionnaud Paris
Martinelli Supermercati Italy
MAXI DI Italy
MD Italy
Media Markt Belgium
Media Markt Netherlands
Media Markt Portugal
Media Markt Spain
Media Markt Switzerland
MediaWorld Italy
Megamark Italy
Mercatò Italy
Migross Italy
Mondadori Store Italy
NaturaSi Italy
Nintendo Poland
Orlen Poland
OVS Italy
Pam Panorama Italy
Penny. Italy
Piquadro.com Italy
PittaRosso Italy
PRENATAL Italy
Prenatal Portugal
Q8 Italy
QC Terme Italy
Ray-Ban Italy
Rinascimento Italy
Roadhouse Italy
Rossetto Italy
Salmoiraghi & Vigano' Italy
Salute Semplice Italy
Scarpe&Scarpe Italy
Sephora Germany
Sephora Italy
Sephora Portugal
Sephora Spain
Signorvino
Smartbox Italy
Smartbox Spain
Stardust Pass Italy
Steam Europe
Steam Italy
Swiat Ksiazki Poland
Tamoil Italy
Tannico.it
Tannico.it Europe
Tchibo Austria
Terranova Italy
Tezenis
Tezenis Austria
Tezenis Belgium
Tezenis France
Tezenis Germany
Tezenis Spain
TheFork Italy
TheFork Spain
Ticketcorner Switzerland
Tigotà Italy
Tigros Italy
TOYS CENTER Italy
Trenitalia Italy
Trony Italy
Unes Italy
Unicomm Italy
Unieuro Italy
Upim Italy
UTravel Italy
Venchi Italy
Vintrica E-vignette Switzerland
VISTASì Italy
Wakacje Poland
Weekendje Weg BE & NL
Wonderbox France
YES Poland
Zabka All-Inclusive Poland
Zabka No Alco - Tobacco Poland
Zara Spain
Apr 8, 15:59 BST
Transactions temporarily paused for multiple EUR/GBP/PLN/CHF brands
Resolved - This issue has now been resolved
Apr 8, 11:09 BST
Monitoring - A fix has been implemented for this issue and we are now monitoring transactions.
Apr 8, 10:25 BST
Investigating - We are aware of elevated error rates affecting transaction requests across multiple EUR/GBP/PLN/CHF brands. Transactions for affected brands have been paused while we investigate the issue.

Our team is actively investigating and working to restore availability.

Affected brands:

Abbonamenti.it
Alì&Alìper Italy
ANSWEAR.COM Poland
Atrapalo Spain
BAR ATLANTIC Italy
BASKO Italy
Bennet Italy
Bimbostore Italy
Bolt Germany
Bolt Poland
Bolt Spain
Bolt UK
Boscolo Italy
Bottega Verde Italy
Brico Io Italy
Bricocenter Italy
Buono Enilive Digitale Italy
Calzedonia France
Calzedonia Germany
Calzedonia Italy
Calzedonia Slovakia
Calzedonia Spain
Carrefour ES
Carrefour Italy
Carrefour Poland
Casa del Libro Spain
CCC x HalfPrice Poland
Coccinelle Italy
Coin Italy
Conad Italy
Cortilia Italy
DAZN Spain
DAZN STANDARD Italy
Decathlon Italy
Decathlon Netherlands
Decathlon Poland
Decathlon Portugal
Decathlon Spain
Decathlon Switzerland
Despar Italy
Disney Plus Italy
Doppelganger Italy
Douglas Italy
Douglas Poland
Duka Poland
Eataly Italy
eBilet Poland
Ecobnb Italy
El Corte Inglés Spain
ENI Italy
Esselunga Italy
EsserBella Profumerie Italy
Expert Italy
Falconeri Austria
Falconeri France
Falconeri Germany
Falconeri Italy
Falconeri Spain
FAO Schwarz Italy
Feltrinelli Italy
FlixBus Italy
Flixbus Poland
Flixbus Spain
Flixbus Switzerland
FNAC Portugal
Fnac-Darty France
GALP Portugal
Gamelife Italy
GetYourGuide Austria
GetYourGuide Germany
GetYourGuide Italy
GetYourGuide Portugal
GetYourGuide Spain
Getyourguide Switzerland
Giunti al Punto Italy
Globus Switzerland
Grand Vision Italy
Guess Italy
Hambedo Italy
Hebe Poland
HEMA Netherlands
Iberia Italy
Iberia Portugal
Iberia Spain
Idea Shopping Italy
Idea Shopping Spain
IKEA Italy
IKEA Netherlands
IKEA Poland
IKEA Portugal
IKEA Spain
Interflora Italy
Intimissimi Austria
Intimissimi France
Intimissimi Germany
Intimissimi Italy
Intimissimi Slovakia
Intimissimi Spain
IP Italy
Iper Italy
Iper Tosano Italy
Iperal Italy
ITA AIRWAYS Italy
Italo Italy
Karta Kultura Poland
Kasanova Italy
Kaufland Poland
Kiabi Italy
KROSS Poland
L'ERBOLARIO Italy
La Feltrinelli Italy
Maisons du Monde Belgium
Maisons du Monde France
Maisons du Monde Germany
Maisons du Monde Italy
Maisons du Monde Spain
Maisons du Monde Switzerland
Mamaville Poland
Mango
Mango Austria
MANGO France
Mango Germany
Mango Italy
Mango Netherlands
Mango Poland
MANGO Portugal
Mango Spain
Manor Switzerland
Marionnaud Paris
Martinelli Supermercati Italy
MAXI DI Italy
MD Italy
Media Markt Belgium
Media Markt Netherlands
Media Markt Portugal
Media Markt Spain
Media Markt Switzerland
MediaWorld Italy
Megamark Italy
Mercatò Italy
Migross Italy
Mondadori Store Italy
NaturaSi Italy
Nintendo Poland
Orlen Poland
OVS Italy
Pam Panorama Italy
Penny. Italy
Piquadro.com Italy
PittaRosso Italy
PRENATAL Italy
Prenatal Portugal
Q8 Italy
QC Terme Italy
Ray-Ban Italy
Rinascimento Italy
Roadhouse Italy
Rossetto Italy
Salmoiraghi & Vigano' Italy
Salute Semplice Italy
Scarpe&Scarpe Italy
Sephora Germany
Sephora Italy
Sephora Portugal
Sephora Spain
Signorvino
Smartbox Italy
Smartbox Spain
Stardust Pass Italy
Steam Europe
Steam Italy
Swiat Ksiazki Poland
Tamoil Italy
Tannico.it
Tannico.it Europe
Tchibo Austria
Terranova Italy
Tezenis
Tezenis Austria
Tezenis Belgium
Tezenis France
Tezenis Germany
Tezenis Spain
TheFork Italy
TheFork Spain
Ticketcorner Switzerland
Tigotà Italy
Tigros Italy
TOYS CENTER Italy
Trenitalia Italy
Trony Italy
Unes Italy
Unicomm Italy
Unieuro Italy
Upim Italy
UTravel Italy
Venchi Italy
Vintrica E-vignette Switzerland
VISTASì Italy
Wakacje Poland
Weekendje Weg BE & NL
Wonderbox France
YES Poland
Zabka All-Inclusive Poland
Zabka No Alco - Tobacco Poland
Zara Spain
Apr 8, 10:16 BST
Scheduled Maintenance for Walmart/Sam's Club
Completed - The scheduled maintenance has been completed.
Apr 8, 05:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 8, 05:00 BST
Scheduled - Walmart/Sam’s Club informed us they will be performing necessary maintenance on their system. They have advised that there could be slight delays in transaction delivery and some transactions might fail. Please reprocess transactions once the maintenance window has ended.
Mar 25, 15:37 GMT
Apr 7, 2026
Elevated error rates for Buyagift transasctions
Resolved - This incident is now resolved.
Apr 7, 15:39 BST
Monitoring - A fix has been implemented for this issue and we are now monitoring transactions.
Apr 7, 13:03 BST
Investigating - We are aware of elevated error rates affecting Buyagift transactions. Some partners may experience failed requests.

We are investigating the root cause of the issue and will update you as we have more information.
Apr 6, 19:08 BST
Tapi Carpets & Floors LTD UK transactions temporarily suspended
Resolved - This incident is now resolved.
Apr 7, 15:39 BST
Monitoring - A fix has been implemented for this issue and we are now monitoring transactions
Apr 7, 13:07 BST
Investigating - Transactions for Tapi Carpets & Floors LTD UK have been temporarily paused while we investigate an issue affecting processing. Our team is actively working to identify the cause and restore availability.
Apr 6, 16:03 BST
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