Tillo Status

Tillo system status

Transactions temporarily paused for all INR brands

Monitoring - A fix has been implemented and we are monitoring transactions.
Aug 26, 2026 - 17:16 BST

Investigating - We are aware of elevated error rates affecting transaction requests across all INR brands. Transactions for all INR brands have been paused while we investigate the issue.

Our team is actively investigating and working to restore availability.
Aug 26, 2026 - 17:08 BST

Transactions temporarily paused for multiple EUR brands

Update - The brands mentioned have now been disabled and will remain unavailable until further notice due to ongoing compliance requirements in Europe.

Babbel (subscription) is currently disabled on a temporary basis, pending further review. We’ll update this page once we have more clarity on its status.

We appreciate your patience and will provide further updates as things progress.
Aug 25, 2026 - 16:28 BST

Update - The brands will remain disabled until further notice.
Aug 23, 2026 - 19:34 BST

Investigating - We are disabling the EUR brands listed below, and they will be unavailable until further notice. We will provide additional updates as they become available.

Affected brands:

ARTE BOUTIQUE France
BABBEL France
Babbel France (12 Month Subscription)
Babbel France (6 Month Subscription)
Babbel France (Lifetime Subscription)
Babbel Germany (12 Month Subscription)
Babbel Germany (6 Month Subscription)
Babbel Germany (Lifetime Subscription)
Babbel Italy (12 Month Subscription)
Babbel Italy (6 Month Subscription)
Babbel Italy (Lifetime Subscription)
Babbel Spain (12 Month Subscription)
Babbel Spain (6 Month Subscription)
Babbel Spain (Lifetime Subscription)
Babbel.com Germany
BENSHI France
BUSUU Premium France
BUT France
BZB France
CALM Premium France
Deezer Duo 1 Month Germany
Deezer Duo 1 month Italy
Deezer Duo 12 Month Germany
Deezer Duo 12 month Italy
Deezer Duo 3 Month Germany
Deezer Duo 3 month Italy
Deezer Duo 6 Month Germany
Deezer Duo 6 month Italy
Deezer Family Italy
Deezer Premium Germany
Deezer Premium Italy
DIETSENSOR Premium France
DIGISCHOOL Premium France
EDUKIDS Pass Premium France
ELEPHORM illimité France
FILMO Pass Illimité France
FIZZUP France
GYMGLISH Premium France
HYPNOLEDGE France
IMUSIC SCHOOL France
KASPERSKY Premium France
KASPERSKY Safe Kids France
KASPERSKY VPN Secure Connection France
KWIT France
L'EQUIPE France
LACINETEK CinéPass France
LACINETEK France Annuel + France
LACINETEK France annuel France
Le Monde France
LIBERATION France
LUNII France
MADELEN France
MAJELAN France
MANGAS.IO France
Molotov Molotov France
NORTON Deluxe France
NORTON Secure VPN France
OLY Be France
PERMIS ECOLE Code de la route France
QOBUZ Italy
QOBUZ Studio Solo France
RIDING ZONE TV France
So Press France
Society France
TCHAC France illimité France
TFOU MAX France
VISORANDO France
Aug 21, 2026 - 16:40 BST

Lululemon UK GBP transactions temporarily suspended

Update - We continue to work alongside the processor to investigate the issue with gift card acceptance. We will update as soon as we have further information.
Aug 23, 2026 - 19:34 BST

Update - We are continuing to investigate this issue.
Aug 21, 2026 - 21:39 BST

Investigating - Transactions for Lululemon UK GBP have been temporarily paused while we investigate an issue affecting gift card acceptance. Our team is actively working to identify the cause and restore availability.
Aug 21, 2026 - 15:11 BST

About This Site

Welcome to Tillo's system status page - we aim for full transparency on our service and use this to keep our clients informed of any system issues that impact our service.

Please feel free to subscribe to notifications.

Uptime over the past 90 days. View historical uptime.

Tillo API Operational

Tillo Hub Operational

Gift Code Hosting Operational

Tillo Content Operational

90 days ago

100.0 % uptime

Today

Content - UK Operational

Content - Europe Operational

Content - Scandinavia Operational

Content - USA & Canada Operational

Content - India Operational

Content - Australia & New Zealand Operational

Content - Middle East Operational

90 days ago

100.0 % uptime

Today

Banking Service Provider Operational

Tillo StoreFront Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Scheduled Maintenance for CAD,US,AUD,NZ brands Aug `27`, `2026` `09:00`-`11:00` BST

The processor(s) for the below brands will be undergoing scheduled maintenance.

As part of this maintenance, gift card orders submitted may fail intermittently, resulting in either a timeout, error response, or no response. Please wait until outside of the scheduled maintenance window to re/submit your orders.

1-800-Baskets.com USA

1-800-Flowers.com USA

1-800-PetSupplies.com

Ace Hardware USA

adidas USA

Aerie

Aeropostale

Air Canada

AirlineGift New Zealand

Albertsons Companies

AMC Theaters

American Eagle Outfitters USA

American Eagle®

Apple Gift Card Canada

Applebee's

Arby's USA

Athleta

Baby Depot at Burlington

Babylist US

Bakers Square

Banana Republic

BarkBox USA

Barnes & Noble

Baskin-Robbins USA

Bass Pro Shop

Bath & Body Works USA

BCF Australia

Bed Bath & Beyond

Belk

Best Buy

Bier Markt

BJ's Restaurants USA

Blizzard Canada

Bloomin' Brands

Bob Evans Restaurants®

Bonefish Grill

Bowlero USA

Brinker International

Build-A-Bear Workshop

Bunnings Australia

Burlington

Cadillac Bar

Callaway

Camping World USA

CanvasPop

Carnival Cruise USA

Carrabba's Italian Grill

CB2

Champs Sports

Charity Choice

Charity on Top

Cheryl's Cookies

Chewy USA

Chico's

Chili's

Chuck E.Cheese's

Coles Australia

Coles Group & Myer Australia

Columbia Sportswear USA

Cost Plus World Market

Dave & Buster's

David Jones New Zealand

Disney

Dos Caminos

Dotti Australia

Dotti New Zealand

Drummond Golf Australia

Duck Donuts USA

Duke's Refresher + Bar

Dutch Bros Coffee

Earls Canada

East Side Mario's

eLearn New Zealand

Elephant & Castle

Esso

Fairmont Hotels & Resorts

Fanatics Canada

Fastrack Experiences Australia

Fidira Australia

Fidira New Zealand

Fleming's Prime Steakhouse & Wine Bar

Foot Locker USA

Fruit Bouquets

Gander Outdoors

GAP USA

Golden Nugget USA

Golf Town Canada

Google Play Gift Code Australia

Great American Days USA

Guitar Center

Hard Rock Cafe

Harry & David

Harvey's

Home Depot Canada

HomeSense Canada

Hooters

Hotels.com US

HotelsGift New Zealand

Hulu

iFLY

IHOP®

IMVU Australia

IMVU Canada

IMVU New Zealand

Jack Astor's Bar and Grill

Jacqui E Australia

Jacqui E New Zealand

Jay Jays Australia

Jay Jays New Zealand

JCPenney

Joe’s Crab Shack

Just Jeans Australia

Just Jeans New Zealand

Karma Koin

Kathmandu New Zealand

Kelsey's

Kigso Canada

Kobo

Kobo Books Australia

Kobo New Zealand

Kogan Australia

La Maison Simons Canada

Lands' End

Lane Bryant

League of Legends Australia

League of Legends New Zealand

League of Legends USA

Legal Sea Foods

Lobster Gram

Lucky Brand US

LUSH Canada

Lyft Canada

Macpac Australia

Macpac New Zealand

Magazine Gold USA

Maggiano's

Mandarin Oriental Hotel Group US

Marshalls Canada

Mastermind Toys Canada

Maurices USA

Moe’s Southwest Grill

Montana's

New York Fries

Nexon Game Card Australia

Nexon Game Card New Zealand

Nexon Game Card USA

Ninety Nine Restaurant & Pub

Nintendo

Nintendo eShop Canada

Old Navy

On The Border

Original Joe's

Outback Steakhouse

P.C. Richard and Son USA

Panda Express

Panera Bread

Papa John's

Papa Murphy's US

Paramount+ US

Peet's Coffee & Tea

Peter Alexander Australia

Peter Alexander New Zealand

Petro-Canada

Piccadilly

Pilot Flying J

Pinkberry

Portmans Australia

Portmans New Zealand

Pottery Barn USA

Princess Cruise Lines, Ltd.

Publix USA

Raffles Hotels & Resorts

Razer Gold Australia

Razer Gold Canada

Rebel Australia

Reds Wine Tavern

Regal Cinema USA

RentacarGift New Zealand

Restaurant.com USA

ROBLOX

Roblox Canada

Roblox New Zealand

Saks Fifth Avenue US

Sam's Club

San Luis Resort

SCADDABUSH Italian Kitchen & Bar

Sephora

Sephora USA

Shari's Berries USA

Sheetz USA

SIR Corp.

SiriusXM Radio

Skechers USA

Sling TV

Smiggle Australia

Smiggle New Zealand

Sobeys Canada

Sonic USA

Southwest Airlines USA

Staples

State & Main

Strip House

Subway Canada

Subway USA

Super Card New Zealand

Supercheap Auto Australia

Supercheap Auto New Zealand

SweetFrog® Frozen Yogurt

Swiss Chalet

Swissôtel Hotels & Resorts

T2 Tea Australia

T2 Tea New Zealand

The Children's Place Canada

The Home Depot USA

The Landing Restaurant Group

The Pickle Barrel

The Popcorn Factory

The Super Card Australia

The Ultimate Dining Card

The Vitamin Shoppe® USA

Tijuana Flats

Tot Squad Breastfeeding Help USA

Tot Squad Car Seat Safety USA

Tot Squad Child Nutrition USA

Tot Squad Sleep Coaching USA

Tot Squad USA

TQ

Ulta

United Parks & Resorts USA

Uno Chicago Grill

Village Inn®

Vudu B2B USA

Vudu B2C USA

Walgreens USA

Walmart

Walmart Canada

Wayfair Canada

west elm

White House Black Market

Winners Canada

World of Warcraft Canada

Xbox Game Pass Core US

Xbox Game Pass Essential

XBOX Game Pass Essential New Zealand

Xbox Game Pass Premium Canada

Xbox Game Pass Premium USA

Xbox Game Pass Ultimate New Zealand

Xbox Game Pass Ultimate US

Xbox New Zealand

Xbox USA

Yankee Candle
Posted on Aug 18, 2026 - 09:28 BST

Scheduled maintenance for multiple brands across GBP, EUR, AUD & USD Sep `2`, `2026` `05:00`-`09:00` BST

Update - We will be undergoing scheduled maintenance during this time.
Aug 26, 2026 - 11:06 BST

Scheduled - We have been informed of scheduled maintenance for the following brands as part of routine system improvements.

Maintenance Window:
Wednesday, 2nd September 2026 — 05:00 to 09:00 BST

All brands will be temporarily disabled during this period and will resume normal transactions immediately afterward.

We apologise for any inconvenience and appreciate your understanding.

Affected brands:
ASOS
ASOS AU
ASOS DE
ASOS FR
ASOS IT
ASOS NL
ASOS USA
Clarks
Clarks Ireland
Costa Coffee
Côte Brasserie
Everyman Cinemas UK
Hotels.com
Hotels.com Australia
Hotels.com Sweden
Jo Malone London UK
London Theatre Direct
The Entertainer
The White Company
Treatwell Austria
Treatwell Belgium
Treatwell France
Treatwell Germany
Treatwell Greece
Treatwell Ireland
Treatwell Italy
Treatwell Lithuania
Treatwell Netherlands
Treatwell Portugal
Treatwell Spain
Treatwell Switzerland
Treatwell UK
Urban Pubs UK
wagamama
Aug 25, 2026 - 16:38 BST

Scheduled maintenance for multiple brands across GBP, EUR, AUD & USD Sep `7`, `2026` `08:00`-`09:00` BST

Update - We will be undergoing scheduled maintenance during this time.
Aug 26, 2026 - 11:08 BST

Scheduled - We have been informed of scheduled maintenance for the following brands as part of routine system improvements.

Maintenance Window:
Monday, 7th September 2026 — 08:00 to 09:00 BST

All brands will be temporarily disabled during this period and will resume normal transactions immediately afterward.

We apologise for any inconvenience and appreciate your understanding.

Affected brands:
ASOS
ASOS AU
ASOS DE
ASOS FR
ASOS IT
ASOS NL
ASOS USA
Clarks
Clarks Ireland
Costa Coffee
Côte Brasserie
Everyman Cinemas UK
Hotels.com
Hotels.com Australia
Hotels.com Sweden
Jo Malone London UK
London Theatre Direct
The Entertainer
The White Company
Treatwell Austria
Treatwell Belgium
Treatwell France
Treatwell Germany
Treatwell Greece
Treatwell Ireland
Treatwell Italy
Treatwell Lithuania
Treatwell Netherlands
Treatwell Portugal
Treatwell Spain
Treatwell Switzerland
Treatwell UK
Urban Pubs UK
wagamama
Aug 25, 2026 - 16:40 BST

Past Incidents

Aug `27`, `2026`

No incidents reported today.

Aug `26`, `2026`

Scheduled Maintenance for brand across multiple currencies

Completed - The scheduled maintenance has been completed.
Aug 26, 17:00 BST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 26, 16:00 BST

Scheduled - We have been informed of scheduled maintenance for the following brands as part of routine system improvements.

During this period, orders may temporarily fail. We expect any disruption to last approximately 60 minutes. If an order fails, please retry once the maintenance window has closed.

We apologise for any inconvenience and appreciate your understanding.

Affected brands:

Tripgift
Tripgift Australia
Tripgift Bahrain
Tripgift Canada
Tripgift Czech Republic
Tripgift DE
Tripgift Denmark
Tripgift EU
Tripgift Hungary
Tripgift IE
Tripgift Kuwait
Tripgift New Zealand
Tripgift Norway
Tripgift Oman
Tripgift Poland
Tripgift Qatar
Tripgift Romania
Tripgift Saudi Arabia
Tripgift Sweden
Tripgift Switzerland
Tripgift UAE
Tripgift US
Aug 25, 12:33 BST

Transactions temporarily paused for multiple AUD,GBP and USD brands

Resolved - This incident has been resolved.
Aug 26, 16:06 BST

Identified - The issue has been identified and we are working with the processor to ensure a fix is in place as soon as possible.
Aug 26, 11:03 BST

Investigating - We are aware of elevated error rates affecting transaction requests across multiple [currency] brands. Transactions for affected brands have been paused while we investigate the issue.

Our team is actively investigating and working to restore availability.

Affected brands:

AUD:
7 Eleven Australia
Accor Australia
Adore Beauty Australia
Adrenaline Australia
Airalo Asia Global Card Australia
Airalo Australia
Airalo Discover Global Australia
Airalo EU Global Card Australia
Airalo Indonesia Global Australia
Airalo Japan Global Australia
Airalo New Zealand Global Australia
Airalo Thailand Global Australia
Airalo US Australia
Allkinds Australia
Amart Furniture Australia
Angus & Coote Australia
Apple Australia
Auto Barn Australia
Aveda (EL) Australia
Betta Electrical Australia
Big Swing Golf Australia
BIG W
Bobbie Brown Australia
Bonds Australia
Bras N Things Australia
BWS Australia
Cafe Choice Australia
City Beach Australia
ClassBento Australia
Clinique Australia
Collins Bookseller Australia
Cotton On Australia
Country Road Australia
Dan Murphy's Australia
David Jones Australia
Designer Boys Australia
DoorDash Australia
Dr. Martens Australia
Dusk Australia
Dymocks Australia
Estèe Lauder Australia
Event Cinema Australia
Everyplate Australia
Factorie Australia
Flight Centre Australia
Foot Locker Australia
Forever New Australia
freedom Australia
Gift A Restaurant Switch Australia
Gift A Restaurant Switch Brisbane
Gift A Restaurant Switch Melbourne
Gift A Restaurant Switch Perth
Gift A Restaurant Switch Sydney
Goldmark Australia
Harris Farm Australia
Harvey Norman Australia
HelloFresh Australia
Hoyts Australia
Hubbl Australia
Hype DC Australia
IGA Australia
IKEA Australia
Intersport Australia
iSubscribe Australia
Jaycar Australia
JB Hi-Fi Australia
Jo Malone (EL) Australia
Kathmandu Australia
LaMer Australia
Laubman & Pank Australia
Lorna Jane Australia
LUSH Australia
Luxury Escapes Australia
LYCA ESIM KIT Australia
M.A.C Australia
Mac by Myer Australia
Merrel Australia
Michael Hill Jewellers Australia
Minecraft Minecoins Australia
Minecraft: Java & Bedrock PC edition Australia
MITRE 10 Australia
Myer Australia
Naked Wines Australia
NordVPN Australia
Nude Lucy
Oakley Australia
Officeworks Australia
Opsm Australia
Pandora Australia
Platypus Australia
Priceline Pharmacy Australia
Prouds the Jeweller Australia
Puma Australia
Red Balloon Australia
Restaurant Choice Australia
Ripcurl Australia
Roblox Australia
Seed Australia
Seed Hertiage Australia
Sephora Australia
Shein Australia
Shell Australia
Sheridan Australia
Skechers Australia
Sparkpop Australia
Sports Direct Australia
Sportspower
Strandbags Australia
Stylerunner Australia
SUBTYPE Australia
Sunglass Hut Australia
Target Australia
Temple & Webster Australia
The Athletes Foot Australia
The Gift of Fun Australia
The Good Guys Australia
The Iconic Australia
The Wine Collective Australia
Total Tools Australia
Toyworld Australia
UGG Australia
Vans Australia
Village Cinema Australia
Weber BBQ Australia
Webjet Australia
Woolworths Supermarket Australia
Woolworths WISH Australia

GBP:
Boots Online
Candy Crush 200 Gold Bars UK
Disney+ UK
Iceland
Lush UK
Morrisons products
Nando's UK
ODEON
Superdry

USD:
Abercrombie & Fitch USA
Academy Sports + Outdoors USA
Advance Auto Parts
Alamo Drafthouse Cinemas USA
Apple Gift Card USA
Aquarium
Auntie Anne's
AutoZone®
Babin's Seafood House
Baja Fresh
Beans & Brews
Benihana USA
Bertucci's®
Black Angus USA
Blaze Pizza USA
Blimpie
Bloomingdales USA
Boscov
Bravo Italian Kitchen
Brio Italian Grille
Brooklyn Pizza Company
Bubba Gump Shrimp Co.®
Buca di Beppo®
Buffalo Wild Wings USA
Burger King USA
Cabela's
Carter's
Carvel
Catherine's USA
Chart House (Landry's Brand)
Cheddar's Scratch Kitchen
Chevron and Texaco USA
Chipotle USA
Cinemark
Cinnabon
Cold Stone Creamery®
Cousins Subs USA
Cracker Barrel USA
Crate and Barrel
Crumbl USA
Crutchfield
CVS Pharmacy®
Darden Restaurants, Inc.
Dickey's Restaurant Brands
Dominos
Drybar USA
DSW
Factor US
Famous Dave's®
Famous Footwear USA
Fanatics
Fanatics MLB Shop USA
Fanatics NFL Shop USA
Fanatics NHL Shop USA
Fandango
Finish Line USA
Firebirds Wood Fired Grill USA
Five Guys USA
Fricker's
GameStop USA
GigSky USA
GNC USA
Go Play Golf USA
Goodcents Deli USA
GoTo Foods
Granite City Brewing USA
Grimaldi's
Grotto
Groupon
Grubhub USA
Guess USA
Hannaford
HelloFresh USA
Hollister
Home Chef
HomeGoods USA
Hopcat
Hot Topic
iFIT - Pro 1 Month Membership $39 eGift Card
iFIT - Pro 1 Year Membership $396 eGift Card
iFIT - Train 1 Month Membership $15 eGift Card
iFIT - Train 1Y Membership $144 eGift Card
IMVU
J. Christopher's USA
Jamba Juice
Jersey Mikes USA
Jiffy Lube®
Jtv.Com
Kay Jewelers USA
Kendra Scott USA
KFC USA
Kirkland's
KOBO USA
Kohl's
Kona Grill
Krispy Kreme
La Griglia
Landry's
Lazy Dog Restaurant USA
Lettuce Entertain You Restaurant Group USA
LongHorn Steakhouse®
Lyft
Macaroni Grill USA
Macy's USA
Main Event USA
Margaritaville
Marshalls USA
McAlister’s
McCormick & Schmick's
Melting Pot USA
Mere Bulles
Merridee's Breadbasket
Michaels USA
Miguel's Restaurant
Mitchell's Fish Market
Morton's The Steakhouse
Office Max / Depot USA
Olive Garden®
Omaha Steaks
OshKosh B'gosh
Pacific Sunwear
Pappa's
Pastini Pastaria
Paul Martin's American Grill
Pep Boys USA
Petco
Petsmart
PGA TOUR USA
Puckett's Grocery
Qdoba
Quiznos USA
Rainforest Cafe®
Ray-Ban
Razer Gold
Red Lobster
Red Robin
Rent The Runway USA
River Crab Blue Water Inn
Rubio’s Coastal Grill
Ruby Tuesday
Ruth's Chris Steak House
Saltgrass Steak House®
Schlotzsky’s
Seasons 52®
Shoney's
Shutterfly
Simms Steakhouse USA
Smashburger USA
Smoothie King USA
Starbucks USA
Steak 'n Shake
Sunglass Hut USA
T.J.Maxx USA
Taco Bell USA
Target
The Cheesecake Factory
The Coffee Bean & Tea Leaf®
The Container Store USA
The Grill
The Oceanaire
Tire Discounters
TJX Brands USA
Tommy Bahama
Tops Market
Total Wine & More USA
Tower of America
Tractor Supply USA
Under Armour USA
Valorant
Vic & Anthony's
W.W. Cousins
Williams-Sonoma Brands USA
Willie G's
Wondery
Worldwide Golf USA
Xbox Cash Card USA
Xbox Cash USA
Yard House
Zappos.com
ZWILLING USA
Aug 26, 03:14 BST

Transactions temporarily paused for all INR brands

Resolved - This incident has now been resolved.
Aug 26, 15:08 BST

Monitoring - A fix has been implemented and we are now monitoring transactions.
Aug 26, 12:50 BST

Investigating - We are aware of elevated error rates affecting transaction requests across INR brands. Transactions for all INR India brands have been paused while we investigate the issue.

Our team is actively investigating and working to restore availability.
Aug 26, 12:32 BST

Transactions temporarily paused for multiple SAR brands

Resolved - This incident has now been resolved.
Aug 26, 12:11 BST

Monitoring - A fix has been implemented and we are now monitoring transactions.
Aug 26, 09:43 BST

Investigating - We are aware of elevated error rates affecting transaction requests across multiple SAR brands. Transactions for affected brands have been paused while we investigate the issue.

Our team is actively investigating and working to restore availability.

Elevated errors with all SAR brands.

SAR Brands currently unavailable:

Noon Saudi Arabia
Amazon Saudi Arabia
Sawa Card
Danube Saudi Arabia
STARBUCKS Saudi Arabia
SHEIN Saudi Arabia
Tamimi Markets Saudi Arabia
Eyewa Saudi Arabia
Farm Superstores
Aug 26, 09:18 BST

Transactions temporarily paused for Amazon INR brands

Resolved - This incident has now been resolved.
Aug 26, 12:10 BST

Monitoring - A fix has been implemented and we are now monitoring transactions.
Aug 26, 11:43 BST

Investigating - We are aware of elevated error rates affecting transaction requests across Amazon INR brands. Transactions for affected brands have been paused while we investigate the issue.

Our team is actively investigating and working to restore availability.

Affected brands:

Amazon Pay India
Amazon Shopping India
Aug 26, 10:49 BST

Scheduled maintenance for Walmart/Sam’s Club

Completed - The scheduled maintenance has been completed.
Aug 26, 06:30 BST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 26, 06:00 BST

Scheduled - We have been informed of scheduled maintenance for the following brands as part of routine system improvements.

Maintenance Window:
Wednesday, 26 August, 6:00 AM – 6:30 AM BST

During this period, orders may temporarily fail. We expect any disruption to last approximately 30 minutes. If an order fails, please retry once the maintenance window has closed.

We apologise for any inconvenience and appreciate your understanding.

Affected brands:
Walmart
Sam’s Club
Jul 22, 13:55 BST

Scheduled Maintenance for Several GBP/EUR/USD/NZD/AUD Brands

Completed - The scheduled maintenance has been completed.
Aug 26, 04:00 BST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 26, 02:00 BST

Scheduled - We have been informed of scheduled maintenance for the following brands as part of routine system improvements.

Maintenance Window:
Wednesday 26th August 02.00 - 04.00am

During this period, orders may be delayed. We expect any disruption to last approximately 2 hours. If an order fails, please retry once the maintenance window has closed.

We apologise for any inconvenience and appreciate your understanding.

Affected brands:

Airbnb AU
Airbnb Austria
Airbnb Belgium
Airbnb Canada
Airbnb Finland
Airbnb France
Airbnb Germany
Airbnb Ireland
Airbnb Italy
Airbnb Netherlands
Airbnb New Zealand
Airbnb Spain
Airbnb Sweden
Airbnb UK
Airbnb USA
Deliveroo
Deliveroo Belgium
Deliveroo France
Deliveroo Italy
Etsy Canada
Etsy UK
Etsy USA
Gametime USA
Meta Quest Australia
Meta Quest Canada
Meta Quest US
Netflix France
Netflix Germany
Netflix Italy
Netflix Poland
Netflix Spain
Netflix UK
Stubhub USA
Twitch Australia
Twitch Austria
Twitch Belgium
Twitch Canada
Twitch Cyprus
Twitch Czech Republic
Twitch Finland
Twitch France
Twitch Germany
Twitch Greece
Twitch Hungary
Twitch Ireland
Twitch Italy
Twitch Luxembourg
Twitch Malta
Twitch Netherlands
Twitch Poland
Twitch Portugal
Twitch Romania
Twitch Slovakia
Twitch Spain
Twitch UK
Twitch USA
Uber Australia
Uber Belgium
Uber Eats
Uber Eats Australia
Uber Eats Canada
Uber Eats New Zealand
Uber Eats USA
Uber France
Uber Germany
Uber Netherlands
Uber New Zealand
Uber Poland
Uber Portugal
Uber Rides
Uber Rides Australia
Uber Rides Canada
Uber Rides Italy
Uber Rides New Zealand
Uber Rides USA
Uber Spain
Uber Sweden
Uber UK
Uber USA
Airbnb Private Austria
Airbnb Private Belgium
Airbnb Private France
Airbnb Private Germany
Airbnb Private Ireland
Airbnb Private UK
Instacart Canada
Instacart USA
Instacart+ USA
Meta Horizon+ Subscription Australia
Meta Quest Plus DE
Meta Quest Plus UK
Twitch Bulgaria
Uber Canada $10
Uber Eats £5
Uber Rides £5
Uber USA $10
Uber USA $5
Aug 6, 14:18 BST

Elevated error rates for all INR brands

Resolved - This incident has been resolved.
Aug 26, 03:18 BST

Update - We have been advised a fix has been implemented (excluding Amazon India products) and we are monitoring transactions. The below brands will remain disabled until the issue is resolved.

Amazon Prime India
Amazon Pay India
Amazon Shopping India
Amazon Fresh India
Aug 25, 17:14 BST

Update - We have been advised that the processor are again experiencing elevated error rates across all INR brands. We have disabled the brands until the issue is resolved - we will share further updates once we receive them.

Affected brands:
Absolute Barbecue India
Ajio India
Allen Solly India
Amazon Fresh India
Amazon Pay India
Amazon Prime India
Amazon Shopping India
American Eagle India
Apollo Pharmacy India
Armani Exchange India
Arrow India
Aurelia India
Avast AVG India
Barbeque Nation India
Baskin Robbins India
Bata India
Beauty Scentiments - Chopard India
Beauty Scentiments - DKNY India
Beauty Scentiments - HEYS India
Beauty Scentiments - Salvatore Ferragamo India
Beauty Scentiments - Tommy Hilfiger India
Bhima Jewellers India
Bikanervala India
Birkenstock India
BlueStone (Gemstone Studded) India
Bluestone Diamond India
Bluestone India
BodyCraft Salon India
BookMyShow India
Cafe Coffee Day India
Chumbak India
Cleartrip India
Costa Coffee India
Croma India
Cult India
Daily Objects India
Decathlon India
Discovery Plus India
Domino's Pizza India
Dpauls India
Dune London (Luxe-RBL) India
EaseMyTrip India
Estele India
Euphoria Gold Coin India
Euphoria Jewellery Gold Coin India
Euphoria Jewellery India
Euphoria Jewellery Silver Coin India
Faasos India
Fab Hotels India
fabindia India
Fastrack Bags India
Fastrack India
Femmella
Ferns N Petals India
FirstCry India
FITPASS India
Flipkart India
Flipkart SuperCoin India
Flying Machine India
Forever New India
Freecultr India
Fresh Menu India
Giva Gold Jewellery India
GIVA India
Google Play India
Hamleys E-Gift India
Hamleys India
Hammer India
Health and Glow India
IGP India
Imagine Apple Premium Reseller India
Indian Terrain India
ITC Hotels India
JioHotstar India
Jockey India
Joyalukkas Pure Gold India
Kalyan Gold Jewellery India
KFC India
Lakme Salon India
Lawrence And Mayo India
Lee India
Levis India
Linen Club India
Lite Bite India
Louis Philippe India
Lulu Hypermarket India
Luxe India
Machaan India
Mainland China India
Makemytrip India
Malabar Gold Coin India
Marriott Hotels India
Mia By Tanishq India
MiniKlub India
Mother Care India
Myntra India
myUpchar Medicines India
Netmeds India
Nilkamal Homes INR
Nykaa Fashion India
Nykaa India
Nykaa Man India
OLA India
ONLY Apparel India
Organic India
Ornaz India
Pantaloons India
PC Chandra Gems India
PCJ Diamond Jewellery India
PCJ Gold Coin India
PCJ Gold Jewellery India
Pepperfry India
Pizza Hut India
Planet Fashion India
Polar Bear India
Postcard Hotels India
Prestige Smart Kitchen India
Ratnadeep Super Market India
Relaxo India
Reliance Trends India
Samsonite India
Skinn India
Skullcandy India
Speedo India
Starbucks India
Sterling Holidays Pvt Ltd India
Steve Madden India
Superdry India
Surat Diamond India
Swathi Hospitality India
Sweet Bengal India
Taj Hotels and Experiences
Taneria India
Tanishq Diamond E-Gift Card
Tanishq Gold and Diamond Jewellery eGift Voucher
Tanishq India
Tata Cliq India
TEGO India
Tgi Fridays India
The Beer Cafe India
The Body Shop India
The Man Company India
Timezone India
Titan India
Toscano India
Trends Footwear India
Trends Junior India
Trends Man India
Trends Women India
Truefitt and Hill India
Urban Ladder India
US Polo Association India
V-Mart India
Van Heusen India
Vijay Sales India
W for women India
Wakefit India
Westside India
Wildcraft India
Zomato India
Aug 25, 15:25 BST

Investigating - We are currently investigating elevated error rates affecting transactions across multiple brands. Some partners may experience failed or delayed transaction requests while our team works to identify the root cause.

Affected brands:
Absolute Barbecue India
Ajio India
Allen Solly India
Amazon Fresh India
Amazon Pay India
Amazon Prime India
Amazon Shopping India
American Eagle India
Apollo Pharmacy India
Armani Exchange India
Arrow India
Aurelia India
Avast AVG India
Barbeque Nation India
Baskin Robbins India
Bata India
Beauty Scentiments - Chopard India
Beauty Scentiments - DKNY India
Beauty Scentiments - HEYS India
Beauty Scentiments - Salvatore Ferragamo India
Beauty Scentiments - Tommy Hilfiger India
Bhima Jewellers India
Bikanervala India
Birkenstock India
BlueStone (Gemstone Studded) India
Bluestone Diamond India
Bluestone India
BodyCraft Salon India
BookMyShow India
Cafe Coffee Day India
Chumbak India
Cleartrip India
Costa Coffee India
Croma India
Cult India
Daily Objects India
Decathlon India
Discovery Plus India
Domino's Pizza India
Dpauls India
Dune London (Luxe-RBL) India
EaseMyTrip India
Estele India
Euphoria Gold Coin India
Euphoria Jewellery Gold Coin India
Euphoria Jewellery India
Euphoria Jewellery Silver Coin India
Faasos India
Fab Hotels India
fabindia India
Fastrack Bags India
Fastrack India
Femmella
Ferns N Petals India
FirstCry India
FITPASS India
Flipkart India
Flipkart SuperCoin India
Flying Machine India
Forever New India
Freecultr India
Fresh Menu India
Giva Gold Jewellery India
GIVA India
Google Play India
Hamleys E-Gift India
Hamleys India
Hammer India
Health and Glow India
IGP India
Imagine Apple Premium Reseller India
Indian Terrain India
ITC Hotels India
JioHotstar India
Jockey India
Joyalukkas Pure Gold India
Kalyan Gold Jewellery India
KFC India
Lakme Salon India
Lawrence And Mayo India
Lee India
Levis India
Linen Club India
Lite Bite India
Louis Philippe India
Lulu Hypermarket India
Luxe India
Machaan India
Mainland China India
Makemytrip India
Malabar Gold Coin India
Marriott Hotels India
Mia By Tanishq India
MiniKlub India
Mother Care India
Myntra India
myUpchar Medicines India
Netmeds India
Nilkamal Homes INR
Nykaa Fashion India
Nykaa India
Nykaa Man India
OLA India
ONLY Apparel India
Organic India
Ornaz India
Pantaloons India
PC Chandra Gems India
PCJ Diamond Jewellery India
PCJ Gold Coin India
PCJ Gold Jewellery India
Pepperfry India
Pizza Hut India
Planet Fashion India
Polar Bear India
Postcard Hotels India
Prestige Smart Kitchen India
Ratnadeep Super Market India
Relaxo India
Reliance Trends India
Samsonite India
Skinn India
Skullcandy India
Speedo India
Starbucks India
Sterling Holidays Pvt Ltd India
Steve Madden India
Superdry India
Surat Diamond India
Swathi Hospitality India
Sweet Bengal India
Taj Hotels and Experiences
Taneria India
Tanishq Diamond E-Gift Card
Tanishq Gold and Diamond Jewellery eGift Voucher
Tanishq India
Tata Cliq India
TEGO India
Tgi Fridays India
The Beer Cafe India
The Body Shop India
The Man Company India
Timezone India
Titan India
Toscano India
Trends Footwear India
Trends Junior India
Trends Man India
Trends Women India
Truefitt and Hill India
Urban Ladder India
US Polo Association India
V-Mart India
Van Heusen India
Vijay Sales India
W for women India
Wakefit India
Westside India
Wildcraft India
Zomato India
Aug 25, 12:36 BST

Transactions temporarily paused for multiple AUD, GBP and USD brands

Resolved - This incident has been resolved.
Aug 26, 03:10 BST

Update - We are continuing to investigate this issue.
Aug 25, 23:35 BST

Investigating - Transactions for Morrisons have been temporarily paused while we investigate an issue affecting processing. Our team is actively working to identify the cause and restore availability.
Aug 25, 23:06 BST

Aug `25`, `2026`

Scheduled Maintenance for CAD,US,AUD,NZ brands

Completed - The scheduled maintenance has been completed.
Aug 25, 11:00 BST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 25, 09:00 BST

Scheduled - The processor(s) for the below brands will be undergoing scheduled maintenance.

As part of this maintenance, gift card orders submitted may fail intermittently, resulting in either a timeout, error response, or no response. Please wait until outside of the scheduled maintenance window to re/submit your orders.

1-800-Baskets.com USA

1-800-Flowers.com USA

1-800-PetSupplies.com

Ace Hardware USA

adidas USA

Aerie

Aeropostale

Air Canada

AirlineGift New Zealand

Albertsons Companies

AMC Theaters

American Eagle Outfitters USA

American Eagle®

Apple Gift Card Canada

Applebee's

Arby's USA

Athleta

Baby Depot at Burlington

Babylist US

Bakers Square

Banana Republic

BarkBox USA

Barnes & Noble

Baskin-Robbins USA

Bass Pro Shop

Bath & Body Works USA

BCF Australia

Bed Bath & Beyond

Belk

Best Buy

Bier Markt

BJ's Restaurants USA

Blizzard Canada

Bloomin' Brands

Bob Evans Restaurants®

Bonefish Grill

Bowlero USA

Brinker International

Build-A-Bear Workshop

Bunnings Australia

Burlington

Cadillac Bar

Callaway

Camping World USA

CanvasPop

Carnival Cruise USA

Carrabba's Italian Grill

CB2

Champs Sports

Charity Choice

Charity on Top

Cheryl's Cookies

Chewy USA

Chico's

Chili's

Chuck E.Cheese's

Coles Australia

Coles Group & Myer Australia

Columbia Sportswear USA

Cost Plus World Market

Dave & Buster's

David Jones New Zealand

Disney

Dos Caminos

Dotti Australia

Dotti New Zealand

Drummond Golf Australia

Duck Donuts USA

Duke's Refresher + Bar

Dutch Bros Coffee

Earls Canada

East Side Mario's

eLearn New Zealand

Elephant & Castle

Esso

Fairmont Hotels & Resorts

Fanatics Canada

Fastrack Experiences Australia

Fidira Australia

Fidira New Zealand

Fleming's Prime Steakhouse & Wine Bar

Foot Locker USA

Fruit Bouquets

Gander Outdoors

GAP USA

Golden Nugget USA

Golf Town Canada

Google Play Gift Code Australia

Great American Days USA

Guitar Center

Hard Rock Cafe

Harry & David

Harvey's

Home Depot Canada

HomeSense Canada

Hooters

Hotels.com US

HotelsGift New Zealand

Hulu

iFLY

IHOP®

IMVU Australia

IMVU Canada

IMVU New Zealand

Jack Astor's Bar and Grill

Jacqui E Australia

Jacqui E New Zealand

Jay Jays Australia

Jay Jays New Zealand

JCPenney

Joe’s Crab Shack

Just Jeans Australia

Just Jeans New Zealand

Karma Koin

Kathmandu New Zealand

Kelsey's

Kigso Canada

Kobo

Kobo Books Australia

Kobo New Zealand

Kogan Australia

La Maison Simons Canada

Lands' End

Lane Bryant

League of Legends Australia

League of Legends New Zealand

League of Legends USA

Legal Sea Foods

Lobster Gram

Lucky Brand US

LUSH Canada

Lyft Canada

Macpac Australia

Macpac New Zealand

Magazine Gold USA

Maggiano's

Mandarin Oriental Hotel Group US

Marshalls Canada

Mastermind Toys Canada

Maurices USA

Moe’s Southwest Grill

Montana's

New York Fries

Nexon Game Card Australia

Nexon Game Card New Zealand

Nexon Game Card USA

Ninety Nine Restaurant & Pub

Nintendo

Nintendo eShop Canada

Old Navy

On The Border

Original Joe's

Outback Steakhouse

P.C. Richard and Son USA

Panda Express

Panera Bread

Papa John's

Papa Murphy's US

Paramount+ US

Peet's Coffee & Tea

Peter Alexander Australia

Peter Alexander New Zealand

Petro-Canada

Piccadilly

Pilot Flying J

Pinkberry

Portmans Australia

Portmans New Zealand

Pottery Barn USA

Princess Cruise Lines, Ltd.

Publix USA

Raffles Hotels & Resorts

Razer Gold Australia

Razer Gold Canada

Rebel Australia

Reds Wine Tavern

Regal Cinema USA

RentacarGift New Zealand

Restaurant.com USA

ROBLOX

Roblox Canada

Roblox New Zealand

Saks Fifth Avenue US

Sam's Club

San Luis Resort

SCADDABUSH Italian Kitchen & Bar

Sephora

Sephora USA

Shari's Berries USA

Sheetz USA

SIR Corp.

SiriusXM Radio

Skechers USA

Sling TV

Smiggle Australia

Smiggle New Zealand

Sobeys Canada

Sonic USA

Southwest Airlines USA

Staples

State & Main

Strip House

Subway Canada

Subway USA

Super Card New Zealand

Supercheap Auto Australia

Supercheap Auto New Zealand

SweetFrog® Frozen Yogurt

Swiss Chalet

Swissôtel Hotels & Resorts

T2 Tea Australia

T2 Tea New Zealand

The Children's Place Canada

The Home Depot USA

The Landing Restaurant Group

The Pickle Barrel

The Popcorn Factory

The Super Card Australia

The Ultimate Dining Card

The Vitamin Shoppe® USA

Tijuana Flats

Tot Squad Breastfeeding Help USA

Tot Squad Car Seat Safety USA

Tot Squad Child Nutrition USA

Tot Squad Sleep Coaching USA

Tot Squad USA

TQ

Ulta

United Parks & Resorts USA

Uno Chicago Grill

Village Inn®

Vudu B2B USA

Vudu B2C USA

Walgreens USA

Walmart

Walmart Canada

Wayfair Canada

west elm

White House Black Market

Winners Canada

World of Warcraft Canada

Xbox Game Pass Core US

Xbox Game Pass Essential

XBOX Game Pass Essential New Zealand

Xbox Game Pass Premium Canada

Xbox Game Pass Premium USA

Xbox Game Pass Ultimate New Zealand

Xbox Game Pass Ultimate US

Xbox New Zealand

Xbox USA

Yankee Candle
Aug 18, 09:27 BST

Amazon transactions temporarily suspended

Resolved - This incident has been resolved.
Aug 25, 09:51 BST

Update - We are continuing to investigate this issue.
Aug 24, 23:16 BST

Aug `24`, `2026`

Transactions temporarily paused for multiple CAD brands

Resolved - This incident has been resolved.
Aug 24, 23:16 BST

Monitoring - A fix has been implemented and we are monitoring the results.
Aug 24, 21:25 BST

Update - We continue to work to resolve this issue. We will update when we have further information available.
Aug 23, 19:36 BST

Update - We are continuing to work on a fix for this issue.
Aug 20, 08:47 BST

Identified - The issue has been identified and a fix is being implemented.
Aug 18, 15:04 BST

Update - We are continuing to investigate this issue.
Aug 16, 20:00 BST

Investigating - We are aware of elevated error rates affecting transaction requests across multiple CAD brands. Transactions for affected brands have been paused while we investigate the issue.

Our team is actively investigating and working to restore availability.

Affected brands:
Best Buy URL only Canada

Best Buy URL only Canada (FR)

Cactus Club Cafe Canada

Cactus Club Cafe Canada (Fr)

Decathlon Canada

Decathlon Canada (Fr)

Dynamite Clothing Canada

Dynamite Clothing Canada (FR)

EB Games® Canada

EB Games® Canada (FR)

Farm Boy Canada

Farm Boy Canada (FR)

Garage Canada

Garage Canada (FR)

Guess Canada

Guess Canada (Fr)

Harry Rosen Canada

Harry Rosen Canada (Fr)

Joey's Restaurants Canada

Joey's Restaurants Canada (Fr)

Kernels Popcorn Canada

Kernels Popcorn Canada (Fr)

La Senza Canada

La Senza Canada (FR)

La Vie En Rose Canada

La Vie En Rose Canada (Fr)

Landmark Cinemas Canada

Landmark Cinemas Canada (FR)

Local Public Eatery Canada

Mark's Work Wearhouse eGift Canada

Pizza Pizza Ltd Canada

Pizza Pizza Ltd Canada (Fr)

Porter Airlines Canada

Porter Airlines Canada (FR)

SAIL Canada

SAIL Canada (Fr)

Skip eGift Canada

Skip eGift Canada (FR)

Sportchek Canada

Valorant Canada

Xbox Canada
Aug 15, 15:27 BST

Amazon transactions temporarily suspended

Resolved - The brands are now back online and transacting.
Aug 24, 15:50 BST

Scheduled maintenance for Walmart/Sam’s Club

Completed - The scheduled maintenance has been completed.
Aug 24, 06:30 BST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 24, 06:00 BST

Scheduled - We have been informed of scheduled maintenance for the following brands as part of routine system improvements.

Maintenance Window:
Monday, 24 August, 6:00 AM – 6:30 AM BST

During this period, orders may temporarily fail. We expect any disruption to last approximately 30 minutes. If an order fails, please retry once the maintenance window has closed.

We apologise for any inconvenience and appreciate your understanding.

Affected brands:
Walmart
Sam’s Club
Jul 22, 13:52 BST

Aug `23`, `2026`

Aug `22`, `2026`

No incidents reported.

Aug `21`, `2026`

Aug `20`, `2026`

Transactions temporarily paused for several EUR and GBP brands.

Resolved - This incident has been resolved.
Aug 20, 15:17 BST

Monitoring - A fix has been implemented and we are monitoring the results.
Aug 20, 10:29 BST

Investigating - We are aware of elevated error rates affecting transaction requests across several brands. Transactions for affected brands have been paused while we investigate the issue.

Our team is actively investigating and working to restore availability.

Affected brands:

EUR:
Eurostar Europe
IKEA Ireland

GBP:
Cadbury Gifts Direct eGift UK
De Vere Hotels UK
Eurostar
IKEA UK
Selfridges
Aug 19, 21:33 BST

Aug `19`, `2026`

Aug `18`, `2026`

Transactions paused for all INR brands

Resolved - This incident has been resolved.
Aug 18, 23:19 BST

Identified - The processor has confirmed that a fix has been implemented for Amazon Shopping and Amazon Pay. All other brands remain temporarily disabled.
Aug 18, 17:40 BST

Monitoring - A fix has been implemented and we are monitoring the results.
Aug 18, 16:18 BST

Identified - The processor has confirmed that a fix has been implemented for Amazon Shopping and Amazon Pay. All other brands remain temporarily disabled.
Aug 18, 15:53 BST

Monitoring - A fix has been implemented and we are monitoring the results.
Aug 18, 15:03 BST

Identified - The issue has been identified and a fix is being implemented.
Aug 18, 14:43 BST

Update - Unfortunately, the processor has confirmed all brands listed below for INR are also affected and have been temp disabled. We will keep this page updated.

Absolute Barbecue India
Ajio India
Allen Solly India
Amazon Fresh India
Amazon Prime India
American Eagle India
Apollo Pharmacy India
Armani Exchange India
Arrow India
Aurelia India
Avast AVG India
Barbeque Nation India
Baskin Robbins India
Bata India
Beauty Scentiments - Chopard India
Beauty Scentiments - DKNY India
Beauty Scentiments - HEYS India
Beauty Scentiments - Salvatore Ferragamo India
Beauty Scentiments - Tommy Hilfiger India
Bhima Jewellers India
Bigbasket India
Bikanervala India
Birkenstock India
BlueStone (Gemstone Studded) India
Bluestone Diamond India
Bluestone India
BodyCraft Salon India
BookMyShow India
Cafe Coffee Day India
Chumbak India
Cleartrip India
Costa Coffee India
Croma India
Cult India
Daily Objects India
Decathlon India
Discovery Plus India
Domino's Pizza India
Dpauls India
Dune London (Luxe-RBL) India
EaseMyTrip India
Estele India
Euphoria Gold Coin India
Euphoria Jewellery Gold Coin India
Euphoria Jewellery India
Euphoria Jewellery Silver Coin India
Faasos India
Fab Hotels India
fabindia India
Fastrack Bags India
Fastrack India
Femmella
Ferns N Petals India
FirstCry India
FITPASS India
Flipkart India
Flipkart SuperCoin India
Flying Machine India
Forever New India
Freecultr India
Fresh Menu India
Giva Gold Jewellery India
GIVA India
Google Play India
Hamleys E-Gift India
Hamleys India
Hammer India
Health and Glow India
IGP India
Imagine Apple Premium Reseller India
Indian Terrain India
ITC Hotels India
JioHotstar India
Jockey India
Joyalukkas Pure Gold India
Kalyan Gold Jewellery India
KFC India
Lakme Salon India
Lawrence And Mayo India
Lee India
Levis India
Linen Club India
Lite Bite India
Louis Philippe India
Lulu Hypermarket India
Luxe India
Machaan India
Mainland China India
Makemytrip India
Malabar Gold Coin India
Marriott Hotels India
Mia By Tanishq India
MiniKlub India
Mother Care India
Myntra India
myUpchar Medicines India
Netmeds India
Nilkamal Homes INR
Nykaa Fashion India
Nykaa India
Nykaa Man India
OLA India
ONLY Apparel India
Organic India
Ornaz India
Pantaloons India
PC Chandra Gems India
PCJ Diamond Jewellery India
PCJ Gold Coin India
PCJ Gold Jewellery India
Pepperfry India
Pizza Hut India
Planet Fashion India
Polar Bear India
Postcard Hotels India
Prestige Smart Kitchen India
Ratnadeep Super Market India
Relaxo India
Reliance Trends India
Samsonite India
Skinn India
Skullcandy India
Speedo India
Starbucks India
Sterling Holidays Pvt Ltd India
Steve Madden India
Superdry India
Surat Diamond India
Swathi Hospitality India
Sweet Bengal India
Taj Hotels and Experiences
Taneria India
Tanishq Diamond E-Gift Card
Tanishq Gold and Diamond Jewellery eGift Voucher
Tanishq India
Tata Cliq India
TEGO India
Tgi Fridays India
The Beer Cafe India
The Body Shop India
The Man Company India
Timezone India
Titan India
Toscano India
Trends Footwear India
Trends Junior India
Trends Man India
Trends Women India
Truefitt and Hill India
Urban Ladder India
US Polo Association India
V-Mart India
Van Heusen India
Vijay Sales India
W for women India
Wakefit India
Westside India
Wildcraft India
Zomato India
Aug 18, 13:59 BST

Investigating - We are seeing transaction failing for both INR brands. The processor has been contacted and they are working on a fix.
Aug 18, 13:27 BST

Aug `17`, `2026`

No incidents reported.

Aug `16`, `2026`

Disruption to INR transactions

Resolved - This incident has been resolved.
Aug 16, 20:01 BST

Investigating - We are currently investigating elevated error rates affecting transactions across multiple brands. Some partners may experience failed or delayed transaction requests while our team works to identify the root cause.

Flipkart India has been disabled at this time.

Affected brands:
Absolute Barbecue India
Ajio India
Allen Solly India
Amazon Fresh India
Amazon Pay India
Amazon Prime India
Amazon Shopping India
American Eagle India
Apollo Pharmacy India
Armani Exchange India
Arrow India
Aurelia India
Avast AVG India
Barbeque Nation India
Baskin Robbins India
Bata India
Beauty Scentiments - Chopard India
Beauty Scentiments - DKNY India
Beauty Scentiments - HEYS India
Beauty Scentiments - Salvatore Ferragamo India
Beauty Scentiments - Tommy Hilfiger India
Bhima Jewellers India
Bikanervala India
Birkenstock India
BlueStone (Gemstone Studded) India
Bluestone Diamond India
Bluestone India
BodyCraft Salon India
BookMyShow India
Cafe Coffee Day India
Chumbak India
Cleartrip India
Costa Coffee India
Croma India
Cult India
Daily Objects India
Decathlon India
Discovery Plus India
Domino's Pizza India
Dpauls India
Dune London (Luxe-RBL) India
EaseMyTrip India
Estele India
Euphoria Gold Coin India
Euphoria Jewellery Gold Coin India
Euphoria Jewellery India
Euphoria Jewellery Silver Coin India
Faasos India
Fab Hotels India
fabindia India
Fastrack Bags India
Fastrack India
Femmella
Ferns N Petals India
FirstCry India
FITPASS India
Flipkart SuperCoin India
Flying Machine India
Forever New India
Freecultr India
Fresh Menu India
Giva Gold Jewellery India
GIVA India
Google Play India
Hamleys E-Gift India
Hamleys India
Hammer India
Health and Glow India
IGP India
Imagine Apple Premium Reseller India
Indian Terrain India
ITC Hotels India
JioHotstar India
Jockey India
Joyalukkas Pure Gold India
Kalyan Gold Jewellery India
KFC India
Lakme Salon India
Lawrence And Mayo India
Lee India
Levis India
Linen Club India
Lite Bite India
Louis Philippe India
Lulu Hypermarket India
Luxe India
Machaan India
Mainland China India
Makemytrip India
Malabar Gold Coin India
Marriott Hotels India
Mia By Tanishq India
MiniKlub India
Mother Care India
Myntra India
myUpchar Medicines India
Netmeds India
Nilkamal Homes INR
Nykaa Fashion India
Nykaa India
Nykaa Man India
OLA India
ONLY Apparel India
Organic India
Ornaz India
Pantaloons India
PC Chandra Gems India
PCJ Diamond Jewellery India
PCJ Gold Coin India
PCJ Gold Jewellery India
Pepperfry India
Pizza Hut India
Planet Fashion India
Polar Bear India
Postcard Hotels India
Prestige Smart Kitchen India
Ratnadeep Super Market India
Relaxo India
Reliance Trends India
Samsonite India
Skinn India
Skullcandy India
Speedo India
Starbucks India
Sterling Holidays Pvt Ltd India
Steve Madden India
Superdry India
Surat Diamond India
Swathi Hospitality India
Sweet Bengal India
Taj Hotels and Experiences
Taneria India
Tanishq Diamond E-Gift Card
Tanishq Gold and Diamond Jewellery eGift Voucher
Tanishq India
Tata Cliq India
TEGO India
Tgi Fridays India
The Beer Cafe India
The Body Shop India
The Man Company India
Timezone India
Titan India
Toscano India
Trends Footwear India
Trends Junior India
Trends Man India
Trends Women India
Truefitt and Hill India
Urban Ladder India
US Polo Association India
V-Mart India
Van Heusen India
Vijay Sales India
W for women India
Wakefit India
Westside India
Wildcraft India
Zomato India
Aug 14, 20:35 BST

Aug `15`, `2026`

Aug `14`, `2026`

Scheduled maintenance for Walmart/Sam’s Club

Completed - The scheduled maintenance has been completed.
Aug 14, 06:30 BST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 14, 06:00 BST

Scheduled - We have been informed of scheduled maintenance for the following brands as part of routine system improvements.

Maintenance Window:
Friday, 14 August, 6:00 AM – 6:30 AM BST

During this period, orders may temporarily fail. We expect any disruption to last approximately 30 minutes. If an order fails, please retry once the maintenance window has closed.

We apologise for any inconvenience and appreciate your understanding.

Affected brands:
Walmart
Sam’s Club
Jul 22, 13:50 BST

Aug `13`, `2026`

Transactions temporarily paused for Amazon Pay and Amazon Shopping India brands

Resolved - This incident has been resolved.
Aug 13, 20:18 BST

Monitoring - A fix has been implemented and we are monitoring the results.
Aug 13, 09:06 BST

Identified - The issue has been identified and a fix is being implemented.
Aug 13, 07:55 BST

Investigating - We are aware of elevated error rates affecting transaction requests across multiple INR brands. Transactions for affected brands have been paused while we investigate the issue.

Our team is actively investigating and working to restore availability.

Affected brands:

Amazon Pay India

Amazon Shopping India
Aug 13, 07:42 BST

Ikea UK transactions failing

Resolved - This incident has been resolved.
Aug 13, 20:17 BST

Monitoring - A fix has been implemented and we are monitoring transactions to ensure they are going through correctly.
Aug 13, 14:56 BST

Investigating - We are currently investigating an issue with Ikea UK transactions failing and will update you once we know more about this issue.

The brand has been disabled temporarily whilst we investigate this issue.
Aug 13, 12:04 BST

Transactions temporarily paused for multiple USD/CAD/AUD/NZD brands

Resolved - This incident has been resolved.
Aug 13, 09:07 BST

Monitoring - A fix has been implemented and we are monitoring the results.
Aug 12, 18:44 BST

Investigating - We are aware of elevated error rates affecting transaction requests across multiple USD/CAD/AUD/NZD brands. Transactions for affected brands have been paused while we investigate the issue.

Our team is actively investigating and working to restore availability.

Affected brands:

1-800-Baskets.com USA
1-800-Baskets.com®
1-800-Flowers.com
1-800-Flowers.com USA
1-800-PetSupplies.com
Ace Hardware USA
adidas USA
Aerie
Aerie Canada
Aeropostale
Air Canada
AirlineGift New Zealand
Albertsons Companies
AMC Theaters
American Eagle
American Eagle Outfitters USA
American Eagle®
American Frame
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