Resolved -
Amazon Pay India, Amazon Shopping, Amazon Fresh, and Amazon Prime are now all available and transactions are flowing freely.
Mar 12, 15:57 GMT
Monitoring -
A fix has been implemented and we are now monitoring transactions - all Amazon India brands are re-enabled.
Mar 12, 12:05 GMT
Update -
Our team remains actively engaged in investigating this issue.
Mar 11, 05:11 GMT
Update -
The processor continues to work towards a fix for this issue.
Mar 10, 11:41 GMT
Update -
This issue is not expected to be fixed over the weekend, but we have been advised the brand will be back online before the end of next week. We will provide further updates as we know more.
Mar 6, 20:44 GMT
Update -
The issue is being closely monitored and has not yet been resolved.
Mar 5, 23:40 GMT
Update -
The processor is continuing to work on this issue. We will update when we have more information.
Mar 5, 15:24 GMT
Update -
The processor is continuing to work on this issue and should have an update within the next 24 hours.
Mar 4, 10:29 GMT
Update -
We are continuing to work alongside the processor to resolve this issue - estimated ETA of brand availability is within the next 2 days.
Mar 3, 11:28 GMT
Update -
We are continuing to work on a fix for this issue.
Mar 2, 23:07 GMT
Update -
The issue is still being worked on by the processor. There is no eta at this moment in time.
Mar 2, 09:32 GMT
Identified -
The issue has been identified by the processor, and they are working to implement a fix as soon as possible.
We will provide an update once more information becomes available.
Mar 1, 20:37 GMT
Investigating -
We are currently investigating an issue affecting Amazon Pay India and Amazon India Shopping transactions, which may be causing some payments to fail.
Our team is actively working with the processor to identify the root cause and implement a fix. We will provide further updates as soon as more information becomes available.
Mar 1, 14:28 GMT