Tillo system status

All Systems Operational

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Welcome to Tillo's system status page - we aim for full transparency on our service and use this to keep our clients informed of any system issues that impact our service.

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Uptime over the past 90 days. View historical uptime.
Tillo API Operational
Tillo Hub Operational
Gift Code Hosting Operational
Tillo Content Operational
90 days ago
100.0 % uptime
Today
Content - UK Operational
Content - Europe Operational
Content - Scandinavia Operational
Content - USA & Canada Operational
Content - India Operational
Content - Australia & New Zealand Operational
Content - Middle East Operational
90 days ago
100.0 % uptime
Today
Banking Service Provider Operational
Tillo StoreFront Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Scheduled Maintenance for Walmart/Sam's Club Apr 8, 2026 05:00-05:30 BST

Walmart/Sam’s Club informed us they will be performing necessary maintenance on their system. They have advised that there could be slight delays in transaction delivery and some transactions might fail. Please reprocess transactions once the maintenance window has ended.
Posted on Mar 25, 2026 - 15:37 GMT

Scheduled Maintenance for Walmart/Sam's Club Apr 13, 2026 05:00-05:30 BST

Walmart/Sam’s Club informed us they will be performing necessary maintenance on their system. They have advised that there could be slight delays in transaction delivery and some transactions might fail. Please reprocess transactions once the maintenance window has ended.
Posted on Mar 25, 2026 - 15:38 GMT

Scheduled Maintenance for Walmart/Sam's Club Apr 20, 2026 05:00-05:30 BST

Walmart/Sam’s Club informed us they will be performing necessary maintenance on their system. They have advised that there could be slight delays in transaction delivery and some transactions might fail. Please reprocess transactions once the maintenance window has ended.
Posted on Mar 25, 2026 - 15:39 GMT

Scheduled Maintenance for Walmart/Sam's Club Apr 22, 2026 05:00-05:30 BST

Walmart/Sam’s Club informed us they will be performing necessary maintenance on their system. They have advised that there could be slight delays in transaction delivery and some transactions might fail. Please reprocess transactions once the maintenance window has ended.
Posted on Mar 25, 2026 - 15:40 GMT
Mar 28, 2026

No incidents reported today.

Mar 27, 2026

No incidents reported.

Mar 26, 2026

No incidents reported.

Mar 25, 2026
Scheduled maintenance for Tamimi Markets(SAR)
Completed - The scheduled maintenance has been completed.
Mar 25, 09:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 07:01 GMT
Scheduled - We have been informed of scheduled maintenance for the following brand as part of routine system improvements.

Maintenance Window:
March 26, 2026,11:00 AM (UAE time) — to 01:00 PM (UAE time)

During this period, orders may temporarily fail. We expect any disruption to last approximately 2 hours. If an order fails, please retry once the maintenance window has closed.

We apologise for any inconvenience and appreciate your understanding.
Mar 17, 21:22 GMT
Scheduled Maintenance for various brands
Completed - The scheduled maintenance has been completed.
Mar 25, 07:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 05:00 GMT
Scheduled - The processor for the following brands will be undergoing maintenance. There is no expected downtime during this window however transactions may process slowly and be subject to latency spikes.

Airbnb AU

Airbnb Austria

Airbnb Belgium

Airbnb Canada

Airbnb Finland

Airbnb France

Airbnb Germany

Airbnb Ireland

Airbnb Italy

Airbnb Netherlands

Airbnb New Zealand

Airbnb Spain

Airbnb Sweden

Airbnb UK

Airbnb USA

Deliveroo

Deliveroo Belgium

Deliveroo France

Deliveroo Italy

Deliveroo UAE

DoorDash Australia

DoorDash New Zealand

Etsy Canada

Etsy UK

Etsy USA

Gametime USA

Instacart Canada

Instacart USA

Instacart+ USA

Meta Quest US

Netflix France

Netflix Germany

Netflix Italy

Netflix Poland

Netflix Spain

Netflix UK

Stubhub USA

Twitch Australia

Twitch Austria

Twitch Belgium

Twitch Canada

Twitch Cyprus

Twitch Czech Republic

Twitch Finland

Twitch France

Twitch Germany

Twitch Greece

Twitch Hungary

Twitch Ireland

Twitch Italy

Twitch Luxembourg

Twitch Malta

Twitch Netherlands

Twitch Poland

Twitch Portugal

Twitch Romania

Twitch Slovakia

Twitch Spain

Twitch UK

Twitch USA

Uber Australia

Uber Belgium

Uber Eats

Uber Eats Australia

Uber Eats Canada

Uber Eats New Zealand

Uber Eats USA

Uber France

Uber Germany

Uber Netherlands

Uber New Zealand

Uber Poland

Uber Portugal

Uber Rides

Uber Rides Australia

Uber Rides Canada

Uber Rides Italy

Uber Rides New Zealand

Uber Rides USA

Uber Spain

Uber Sweden

Uber UK

Uber USA
Mar 2, 09:39 GMT
Planned Processor Maintenance for brands including Airbnb, Deliveroo, Uber
Completed - The scheduled maintenance has been completed.
Mar 25, 06:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 04:00 GMT
Scheduled - The processor has informed us of planned maintenance of their systems, no downtime is expected but there may be possible brief latency spikes.

25.03.26 4am - 6am GMT

Brands included:

Airbnb AU
Airbnb Austria
Airbnb Belgium
Airbnb Canada
Airbnb Finland
Airbnb France
Airbnb Germany
Airbnb Ireland
Airbnb Italy
Airbnb Netherlands
Airbnb New Zealand
Airbnb Spain
Airbnb Sweden
Airbnb UK
Airbnb USA
Deliveroo
Deliveroo Belgium
Deliveroo France
Deliveroo Italy
Deliveroo UAE
DoorDash Australia
DoorDash New Zealand
Etsy Canada
Etsy UK
Etsy USA
Instacart Canada
Instacart USA
Instacart+ USA
Meta Quest US
Netflix France
Netflix Germany
Netflix Italy
Netflix Poland
Netflix Spain
Netflix UK
Stubhub USA
Turo USA
Twitch Australia
Twitch Austria
Twitch Belgium
Twitch Canada
Twitch Cyprus
Twitch Czech Republic
Twitch Finland
Twitch France
Twitch Germany
Twitch Greece
Twitch Hungary
Twitch Ireland
Twitch Italy
Twitch Luxembourg
Twitch Malta
Twitch Netherlands
Twitch Poland
Twitch Portugal
Twitch Romania
Twitch Slovakia
Twitch Spain
Twitch UK
Twitch USA
Uber Australia
Uber Belgium
Uber Eats
Uber Eats Australia
Uber Eats Canada
Uber Eats New Zealand
Uber Eats USA
Uber France
Uber Germany
Uber Netherlands
Uber New Zealand
Uber Poland
Uber Portugal
Uber Rides
Uber Rides Australia
Uber Rides Canada
Uber Rides Italy
Uber Rides New Zealand
Uber Rides USA
Uber Spain
Uber Sweden
Uber UK
Uber USA
Feb 6, 11:47 GMT
Mar 24, 2026
B&Q UK transactions temporarily suspended
Resolved - This incident has been resolved.
Mar 24, 15:13 GMT
Monitoring - The processor has confirmed a fix is in place and we are monitoring transactions.
Mar 24, 15:01 GMT
Investigating - Transactions for B&Q UK have been temporarily paused while we investigate an issue affecting processing. Our team is actively working to identify the cause and restore availability.
Mar 24, 13:29 GMT
IKEA Ireland transactions temporarily suspended
Resolved - This incident has been resolved.
Mar 24, 12:34 GMT
Monitoring - The processor has confirmed the issue has been fixed. We have enabled the brand and will monitor transactions.
Mar 24, 10:56 GMT
Update - The processor has confirmed they will provide an update as soon as they can.
Mar 24, 09:43 GMT
Update - We remain engaged with the processor to restore transactions for this brand. No updates as of yet.
Mar 23, 22:30 GMT
Identified - The processor have confirmed they have identified the issue and will provide an update as soon as they can.
Mar 23, 10:24 GMT
Investigating - Transactions for IKEA Ireland have been temporarily paused while we investigate an issue affecting processing. We will update here as soon as we have more information.
Mar 22, 20:05 GMT
Mar 23, 2026
M&S transactions temporarily suspended
Resolved - The incident has been resolved.
Mar 23, 16:49 GMT
Monitoring - The processor have advised the issue is resolved. We have enabled the brands and will monitor sales.
Mar 23, 15:40 GMT
Investigating - We are currently seeing an issue where vouchers are not downloading correctly. We have contacted the processor and they are working on a resolution.
Mar 23, 12:48 GMT
Mar 22, 2026
Scheduled Maintenance - Sainsbury’s, Argos & Habitat
Completed - The scheduled maintenance has been completed.
Mar 22, 06:01 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 22, 02:01 GMT
Scheduled - Sainsbury’s, Argos & Habitat will be conducting a short planned Maintenance on Sunday 22nd March 2026 for up to 4 hours, between 02:00am – 06:00am (GMT.) During this time it will mean that all Sainsbury’s, Argos, Multi Brand, TU & Habitat products and services shall be unavailable.
Mar 4, 11:15 GMT
Scheduled maintenance for Ticket Master (All Regions)
Completed - The scheduled maintenance has been completed.
Mar 22, 06:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 22, 02:00 GMT
Scheduled - The processor for TicketMaster is conducting scheduled maintenance.

During this time it is expected that transactions will fail. Please wait to transact with TicketMaster until outside of this window.
Mar 3, 12:15 GMT
Mar 21, 2026

No incidents reported.

Mar 20, 2026
Several Canadian brands disabled
Resolved - These brands will remain disabled for another week, then be available for purchase again.

Please reach out if you have any questions in the mean time.
Mar 20, 22:23 GMT
Update - This issue is still being investigated and we'll provide further updates as we receive them.
Mar 16, 14:00 GMT
Update - The issue remains unchanged at this time, we will provide our next update on Monday March 16th.
Mar 12, 21:18 GMT
Update - We are continuing to work internally to resolve the issues affecting these brands. We expect to share additional updates in the coming days.
Mar 9, 20:51 GMT
Update - We will provide updates here next week, as we know more. These brands will not be re-enabled over the weekend.
Mar 6, 20:46 GMT
Update - We continue to work on this issue, the brands remain disabled at this time.
Mar 5, 23:38 GMT
Identified - We have identified a technical issues affecting 12 CAD brands. The brands have been disabled temporarily to limit failures. We are working internally to resolve the issue.

Affected Brands:
Cactus Club Cafe Canada
Cactus Club Cafe Canada (Fr)
Decathlon Canada
Guess Canada
Harry Rosen Canada
Joey's Restaurants Canada
Kernels Popcorn Canada
La Vie En Rose Canada
Local Public Eatery Canada
Pizza Pizza Ltd Canada
SAIL Canada
Sportchek Canada
Mar 4, 17:36 GMT
Flipkart India transactions temporarily suspended
Resolved - This incident has now been resolved, transactions are flowing freely.
Mar 20, 16:15 GMT
Monitoring - A fix has been implemented, the Flipkart products have been re-enabled and we will be monitoring transactions.
Mar 20, 14:29 GMT
Update - Work towards recovery of this brand remains ongoing. We expect to provide our next update within the next few days/before the weekend, as information becomes available.
Mar 19, 04:17 GMT
Update - We remain engaged in restoring transactions for this brand.
Mar 18, 05:14 GMT
Update - The brand is still temporarily paused whilst we continue to investigate with the processor.
Mar 16, 14:02 GMT
Identified - Transactions for Flipkart have been temporarily paused while we investigate an issue affecting processing. We have already identified the root cause and expect to restore availability soon.
Mar 13, 22:32 GMT
Mar 19, 2026
Scheduled Maintenance for multiple brands
Completed - The scheduled maintenance has been completed.
Mar 19, 00:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 16, 00:00 GMT
Scheduled - Our processor has informed us they will be performing scheduled maintenance as part of routine system improvements.

Maintenance Window:
16/03/2026 00.00 GMT - 19/03/2026 23.59 GMT

During this period, orders may temporarily fail. We expect any disruption to last approximately 72 hours. If an order fails, please retry once the maintenance window has closed.

We apologise for any inconvenience and appreciate your understanding.

Affected Brands:
1-800-Baskets.com USA
1-800-Flowers.com USA
7 Eleven Australia
Abercrombie & Fitch USA
Academy Sports + Outdoors USA
Accor Australia
Adore Beauty Australia
Adrenaline Australia
Advance Auto Parts
Aerie
Aeropostale
Airalo Asia Global Card Australia
Airalo Discover Global Australia
Airalo EU Global Card Australia
Airalo Indonesia Global Australia
Airalo Japan Global Australia
Airalo New Zealand Global Australia
Airalo Thailand Global Australia
Airalo US Australia
Amart Furniture Australia
AMC Theaters
American Eagle Outfitters USA
Amtrak USA
Angus & Coote Australia
Apple Australia
Apple Gift Card
Applebee's
Aquarium
Auntie Anne's
Auto Barn Australia
AutoZone®
Aveda (EL) Australia
Babin's Seafood House
Bahama Breeze®
Baja Fresh
Barnes & Noble
Bass Pro Shop
Bath & Body Works USA
BCF Australia
Beans & Brews
Belk
Benihana USA
Bertucci's®
Best Buy
Betta Electrical Australia
Big Swing Golf Australia
BIG W
BJ's Restaurants USA
Black Angus USA
Blaze Pizza USA
Blimpie
Bloomin' Brands
Bloomingdales USA
Bob Evans Restaurants®
Bobbie Brown Australia
Bonds Australia
Bonefish Grill
Boots Online
Boscov
Bras N Things Australia
Bravo Italian Kitchen
Brinker International
Brio Italian Grille
Brooklyn Pizza Company
Bubba Gump Shrimp Co.®
Buca di Beppo®
Buffalo Wild Wings USA
Build-A-Bear Workshop
Burger King USA
BWS Australia
Cabela's
Cafe Choice Australia
California Pizza Kitchen, Inc
Candy Crush 200 Gold Bars UK
Candy Crush USA
Carrabba's Italian Grill
Carter's
Carvel
Catherine's USA
Chart House (Landry's Brand)
Cheddar's Scratch Kitchen USA
Chevron and Texaco USA
Chico's
Childrens Place USA
Chili's
Chipotle USA
Cinemark
Cinnabon
City Beach Australia
ClassBento Australia
Clinique Australia
Cold Stone Creamery®
Collins Bookseller Australia
Columbia Sportswear USA
Cotton On Australia
Country Road Australia
Cousins Subs USA
Cracker Barrel USA
Crate and Barrel
Crumbl USA
Crutchfield
CVS Pharmacy®
Dan Murphy's Australia
Darden Restaurants, Inc.
David Jones Australia
Dickey's Restaurant Brands
Disney
Dominos
Dr. Martens Australia
Drybar USA
DSW
Dusk Australia
Dymocks Australia
eBay Australia
Estèe Lauder Australia
Event Cinema Australia
Everyplate Australia
Factor US
Famous Footwear USA
Fanatics
Fanatics MLB Shop USA
Fanatics NFL Shop USA
Fanatics NHL Shop USA
Fandango
Fine-Day Australia
Finish Line USA
Firebirds Wood Fired Grill USA
Five Guys USA
Fleming's Prime Steakhouse & Wine Bar
Flight Centre Australia
Foot Locker Australia
Forever New Australia
freedom Australia
Fricker's
GameStop USA
Gift to Dine Australia
GigSky USA
GNC USA
Go Play Golf USA
Goldmark Australia
Goodcents Deli USA
GoTo Foods
Granite City Brewing USA
Grimaldi's
Grotto
Groupon
Grubhub USA
Guess USA
Harris Farm Australia
Harvey Norman Australia
HelloFresh Australia
HelloFresh USA
Home Chef
HomeGoods USA
Hopcat
Hot Topic
Hoyts Australia
Hubbl Australia
Hulu
Hype DC Australia
Iceland
IHOP®
IKEA Australia
IKEA UK
IMVU
Intersport Australia
iSubscribe Australia
J. Christopher's USA
Jamba Juice
Jaycar Australia
JB Hi-Fi Australia
JCPenney
Jersey Mikes USA
Jiffy Lube®
Jo Malone (EL) Australia
Jtv.Com
Kathmandu Australia
Kay Jewelers USA
Kendra Scott USA
KFC USA
Kings Isle USA
Kirkland's
KOBO USA
Kohl's
Krispy Kreme
La Griglia
LaMer Australia
Landry's
Laubman & Pank Australia
Lazy Dog Restaurant USA
Lettuce Entertain You Restaurant Group USA
Local Public Eatery Canada
LongHorn Steakhouse®
Lorna Jane Australia
LULULEMON Australia
Lululemon UK
LUSH Australia
Lush UK
Luxury Escapes Australia
LYCA ESIM KIT Australia
Lyft
M.A.C Australia
Mac by Myer Australia
Macaroni Grill USA
Macy's USA
Maggiano's
Main Event USA
Marshalls USA
McAlister’s
McCormick & Schmick's
Melting Pot USA
Mere Bulles
Merridee's Breadbasket
Michael Hill Jewellers Australia
Michaels USA
Miguel's Restaurant
Minecraft Minecoins Australia
Minecraft: Java & Bedrock PC edition Australia
Mitchell's Fish Market
MITRE 10 Australia
Moe’s Southwest Grill
Morrisons
Morton's The Steakhouse
Myer Australia
Naked Wines Australia
Nando's UK
Nautica
Nintendo
O'Charley's
Oakley Australia
ODEON
Office Max / Depot USA
Officeworks Australia
Olive Garden®
Omaha Steaks
Opsm Australia
OshKosh B'gosh
Outback Steakhouse
Pacific Sunwear
Panda Express
Pandora Australia
Panera Bread
Papa John's
Pappa's
Pastini Pastaria
Paul Martin's American Grill
Peet's Coffee & Tea
Pep Boys USA
Petco
Petsmart
PGA TOUR USA
Platypus Australia
Pottery Barn USA
Priceline Pharmacy Australia
Prouds the Jeweller Australia
Puckett's Grocery
Puma Australia
Qdoba
Quiznos USA
Rainforest Cafe®
Ray-Ban
Razer Gold
Rebel Australia
Red Balloon Australia
Red Lobster
Red Robin
Regal Cinema USA
Rent The Runway USA
Restaurant Choice Australia
Ripcurl Australia
River Crab Blue Water Inn
ROBLOX
Roblox Australia
Rubio’s Coastal Grill
Ruby Tuesday
Ruth's Chris Steak House
Saks Fifth Avenue US
Saltgrass Steak House®
Schlotzsky’s
Seasons 52®
Sephora Australia
Sephora USA
Shein Australia
Shell Australia
Sheridan Australia
Shoney's
Shutterfly
Skechers Australia
Sling TV
Smashburger USA
Smoothie King USA
Soma USA
Southwest Airlines USA
Sparkpop Australia
Sportsman's Warehouse
Sportspower
Staples
Starbucks USA
Steak 'n Shake
Strandbags Australia
Stylerunner Australia
Subway USA
Sunglass Hut Australia
Sunglass Hut USA
Supercheap Auto Australia
Superdry
T.J.Maxx USA
Taco Bell USA
Target
Target Australia
Temple & Webster Australia
Texas Roadhouse USA
The Athletes Foot Australia
The Cheesecake Factory
The Coffee Bean & Tea Leaf®
The Container Store USA
The Fuel Card eGift Australia
The Gift of Fun Australia
The Good Guys Australia
The Grill
The Home Depot USA
The Iconic Australia
The Oceanaire
The Super Card Australia
The Wine Collective Australia
Tire Discounters
TJX Brands USA
Tommy Bahama
Tops Market
Total Tools Australia
Total Wine & More USA
Tower of America
Toyworld Australia
Tractor Supply USA
Ulta
Under Armour USA
Uno Chicago Grill
Vans Australia
Verizon Prepaid Refill Card
Vic & Anthony's
Victoria's Secret
Victoria's Secret PINK
Village Cinema Australia
W.W. Cousins
Weber BBQ Australia
Webjet Australia
White House Black Market
Williams-Sonoma Brands USA
Willie G's
Wondery
Woolworths Supermarket Australia
Woolworths WISH Australia
Xbox Cash Card USA
Xbox Cash USA
Xbox eGift USA
Xbox Game Pass Core US
Xbox Game Pass Ultimate US
Yankee Candle
Yard House
Zappos.com
Zaxby's USA
ZWILLING USA
Mar 9, 10:07 GMT
Mar 18, 2026
Mar 17, 2026

No incidents reported.

Mar 16, 2026
Partial disruption to transactions across USD and CAD brands
Resolved - Transactions continue to complete successfully and therefore this issue will be considered resolved.
Mar 16, 14:02 GMT
Update - Transactions continue to complete successfully, and redemption limitations are stabilizing. We will continue to monitor the situation until it is fully resolved.
Mar 12, 21:24 GMT
Update - We are still continuing to monitor transactions and redemptions associated with these brands to ensure the issue has been fully resolved.
Mar 12, 12:43 GMT
Update - Transactions that were ordered during the disruption period may encounter problems when attempting to redeem vouchers. The issue is being investigated and is expected to be fixed.
Mar 12, 01:00 GMT
Monitoring - Disruption has decreased significantly and brands remain stable. We will continue to monitor transactions.
Mar 11, 22:14 GMT
Investigating - We are currently investigating elevated error rates affecting transactions across multiple brands. Not all brands are failing, and the brands remain enabled. Some partners may experience failed or delayed transaction requests while our team works to identify the cause.

-Affected USD Brands:
Delta Airlines
Dunkin' Donuts
Embers Restaurant USA
Google Play USA
Hardee's US
Hibbett Sports US
Kansas Steak Company US
Kigso Games
Lucky Brand US
Lulus US
Made In Cookware US
Marcus Theaters US
Microsoft Xbox Live Digital Gift Card
NFL® Shop
Phantom Gourmet US
Sephora
Sierra Trading Post
Sonic USA
STK US
SweetFrog® Frozen Yogurt
Taco Bell®
TacoTime®
Torrid
Under Armour®
Wawa US
Xbox USA

-Affected CAD Brands:
Amazon Canada
Applebee’s Canada
DAVIDsTEA Canada
Google Play Canada
Groupon Canada
Hotels.com Canada
Kent Building Supplies Canada
Molly Maid Canada
Mountain Equipment Canada
Red Lobster Canada
Rexall Canada
Starbucks Canada
The Keg Canada
The Loose Moose
Tim Horton's
Mar 11, 19:24 GMT
Scheduled Maintenance for Walmart/Sam’s Club
Completed - The scheduled maintenance has been completed.
Mar 16, 05:30 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 16, 05:00 GMT
Scheduled - Our processor has informed us they will be performing scheduled maintenance as part of routine system improvements.

During this period, digital gift card transactions may fail. Please wait for after the maintenance window to purchase these brands.

We apologise for any inconvenience and appreciate your understanding.
Mar 3, 22:00 GMT
Mar 15, 2026

No incidents reported.

Mar 14, 2026

No incidents reported.

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