Apple Gift Card France transactions failing

Incident Report for Tillo

Resolved

This incident is now resolved.

Posted Jul 01, 2025 - 15:40 BST

Monitoring

We have been informed by the processor that this issue has had a fix implemented. We ahave re-enabled the brand and are currently monitoring transactions.

Posted Jul 01, 2025 - 12:47 BST

Update

We are continuing to investigate this issue.

Posted Jul 01, 2025 - 12:09 BST

Update

We are continuing to investigate this incident with the supplier, and we will provide further updates as soon as possible.

Posted Jul 01, 2025 - 09:10 BST

Update

We are continuing to investigate this issue.

Posted Jun 30, 2025 - 21:27 BST

Investigating

We can see transactions failing for this brand. We have temporarily disabled it and contacted the processor. As soon as we have more information we will update here.

Posted Jun 30, 2025 - 17:16 BST

This incident affected: Tillo Content (Content - Europe).