Partial disruption to transactions across multiple British brands (£)

Incident Report for Tillo

Resolved

This incident has been resolved.
Posted Apr 27, 2026 - 09:54 BST

Monitoring

The processor has confirmed they have implemented a fix. We are monitoring transactions.
Posted Apr 27, 2026 - 09:29 BST

Identified

The issue has been identified and a fix is being implemented.
Posted Apr 26, 2026 - 21:27 BST

Investigating

We are currently investigating elevated error rates affecting transactions across multiple brands. Some partners may experience failed or delayed transaction requests while our team works to identify the root cause.

Affected brands:

Argos

Argos Cashback

Habitat

Habitat Cashback

Sainsbury's

Sainsbury's Employee Benefits

Sainsbury's New Business

Sainsbury’s, Argos, Habitat and Tu Multi Brand eGift Card

Sainsburys Cashback

Sainsburys Fuel Payment Card
Posted Apr 26, 2026 - 14:39 BST
This incident affected: Tillo Content (Content - UK).
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