Unable to issue Nike and Harvey Nichols codes

Incident Report for Tillo

Resolved

This incident has been resolved.

Posted Jun 23, 2022 - 16:13 BST

Monitoring

We haven't got confirmation from the processor this is resolved yet however we are seeing sales going through. We will continue to monitor to make sure the issue does not reoccur.

Posted Jun 23, 2022 - 15:06 BST

Update

We are still waiting for an update from the processor. Once we have more information we will update you.

Posted Jun 23, 2022 - 14:44 BST

Investigating

We are seeing orders fail for Nike and Harvey Nichols. We have temporarily disabled both brands and informed the processor.

Posted Jun 23, 2022 - 10:11 BST

This incident affected: Tillo Content (Content - UK).