Waterstones stock issue has now been resolved. Transactions are flowing freely.
Posted Dec 02, 2025 - 14:08 GMT
Monitoring
We've been informed that transactions should be going through as intended. Therefore, we'll continue to monitor transactions and ensure they are going through as intended.
Posted Dec 02, 2025 - 13:02 GMT
Identified
Waterstones is currently unavailable as both £10 and £25 denoms are out of stock with the processor. As soon as stock becomes available again we will update.
Posted Dec 02, 2025 - 09:23 GMT
Investigating
We are currently seeing failures when attempting transactions for Waterstones. To prevent further impact, this brand has been temporarily disabled while we investigate the issue.
We have contacted the supplier and will provide updates here as soon as more information becomes available.
Posted Dec 02, 2025 - 01:19 GMT
This incident affected: Tillo Content (Content - UK).