Intermittent gift card URL loading issues

Incident Report for Tillo

Resolved

This incident has been resolved.

Posted Nov 14, 2026 - 14:02 GMT

Monitoring

A fix has been implemented and all vouchers should be loading successfully.

Posted Nov 14, 2026 - 12:18 GMT

Investigating

We are actively working with our supplier to investigate an intermittent issue preventing certain gift card URLs from loading for select GBP brand, please see the list below:

adidas
ALDI
M&S
Tesco

Posted Nov 14, 2026 - 11:15 GMT

This incident affected: Tillo Content (Content - UK).