WHSmith transactions failing

Incident Report for Tillo

Identified

The issue has been identified and we are working alongside the processor to resolve.
Posted Dec 12, 2025 - 10:38 GMT

Update

We are continuing to investigate the issue alongside the processor.
Posted Dec 11, 2025 - 11:02 GMT

Update

We continue to investigate this issue and will provide an update soon.
Posted Dec 09, 2025 - 15:27 GMT

Update

We continue to investigate this issue and will provide an update soon.
Posted Dec 08, 2025 - 23:50 GMT

Investigating

We are currently investigating an issue with WHSmith transactions. We will update when we have more information.
Posted Dec 08, 2025 - 14:08 GMT
This incident affects: Tillo Content (Content - UK).