Successful transactions are now going through. This incident is resolved.
Posted Mar 26, 2024 - 15:21 GMT
Monitoring
A fix has been implemented and we have re-enabled the brands. We will monitor sales going through.
Posted Mar 26, 2024 - 14:03 GMT
Identified
We are aware that the issue is not fixed and the fix is still being worked on to resolve as soon as possible.
Posted Mar 26, 2024 - 12:55 GMT
Monitoring
The processor has advised that the issues have been resolved. We enabled the brands and will monitor if sales go through.
Posted Mar 26, 2024 - 11:49 GMT
Update
We are seeing errors when issuing gift cards for Buyagift and Red Letter Days. We have disabled the products and will post an update here when we have it.
Posted Mar 26, 2024 - 09:13 GMT
Update
We are continuing to investigate this incident. As soon as we have an update we will post it here.
Posted Mar 26, 2024 - 09:06 GMT
Update
We are continuing to investigate this issue.
Posted Mar 25, 2024 - 20:36 GMT
Investigating
We are currently unable to issue gift cards for Buyagift. We've disabled the product for now and contacted the processor. As soon as we have an update we will post it here.
Posted Mar 25, 2024 - 15:56 GMT
This incident affected: Tillo Content (Content - UK).