XBOX Products USD failing transactions - Microsoft outage

Incident Report for Tillo

Resolved

All brands have been re-enabled and remain stable. This incident is now resolved.

Posted Oct 30, 2025 - 05:42 GMT

Identified

There are severe connectivity issues with Microsoft due to a wider Azure outage. We will continue to monitor the issue and update when we can. All of the following XBOX brands have been disabled at this time:

Microsoft Xbox Live Digital Gift Card
Microsoft Xbox Live Gold - 12 Month
Microsoft Xbox Live Gold - 3 Month
Xbox Cash Card USA
Xbox Cash USA
Xbox eGift USA
Xbox Game Pass Core
Xbox Game Pass Core US
Xbox Game Pass Ultimate
Xbox Game Pass Ultimate US
Xbox Live Gold Membership
Xbox USA

Posted Oct 29, 2025 - 20:54 GMT

This incident affected: Tillo Content (Content - USA & Canada).