Transactions temporarily paused for Amazon Pay and Amazon Shopping India brands

Incident Report for Tillo

Resolved

This incident has been resolved.

Posted Aug 13, 2026 - 20:18 BST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 13, 2026 - 09:06 BST

Identified

The issue has been identified and a fix is being implemented.

Posted Aug 13, 2026 - 07:55 BST

Investigating

We are aware of elevated error rates affecting transaction requests across multiple INR brands. Transactions for affected brands have been paused while we investigate the issue.

Our team is actively investigating and working to restore availability.

Affected brands:

Amazon Pay India

Amazon Shopping India

Posted Aug 13, 2026 - 07:42 BST

This incident affected: Tillo Content (Content - India).