Just Eat, Google Play, Nintendo Transactions failing

Incident Report for Tillo

Resolved

Transactions for all brands have remained stable and continue to be successful. This incident is now considered resolved.
Posted Feb 17, 2026 - 19:04 GMT

Monitoring

A fix has been implemented and we are monitoring transactions.
Posted Feb 17, 2026 - 16:44 GMT

Identified

The issue has been identified and we are working alongside the processor to resolve the issue.
Posted Feb 17, 2026 - 16:15 GMT

Update

We are continuing to investigate this issue.
Posted Feb 17, 2026 - 15:12 GMT

Update

We are seeing errors with the following brands as well as Just Eat
Google Play
Nintendo eShop
Nintendo Switch Online
Playstation
Spotify
Tinder
Xbox
Albert Heijn
Roblox
National Garden Centre
Posted Feb 17, 2026 - 15:07 GMT

Investigating

We are currently investigating an issue with Just Eat GBP - we will update when we have more information. The brand has been disabled whilst this is looked into.
Posted Feb 17, 2026 - 14:59 GMT
This incident affected: Tillo Content (Content - UK, Content - Europe).