Transactions temporarily paused for multiple INR brands

Incident Report for Tillo

Resolved

This incident has been resolved.

Posted Apr 18, 2026 - 14:36 BST

Monitoring

The processor has advised a fix has been implemented. We have enabled both brands and will monitor transactions.

Posted Apr 18, 2026 - 13:57 BST

Investigating

We are aware of elevated error rates affecting transaction requests across multiple INR brands. Transactions for affected brands have been paused while we investigate the issue.

Our team is actively investigating and working to restore availability.

Affected brands:

Flipkart
BigBasket

Posted Apr 18, 2026 - 09:52 BST

This incident affected: Tillo Content (Content - India).