A fix has been implemented and transactions are now being monitored.
Posted Apr 14, 2026 - 14:57 BST
Investigating
We are aware of elevated error rates affecting transaction requests across multiple brands. Transactions for affected brands have been paused while we investigate the issue.
Our team is actively investigating and working to restore availability.
Please see the brands affected below; Apple Gift Card Austria Apple Gift Card Belgium Apple Gift Card Denmark Apple Gift Card Finland Apple Gift Card France Apple Gift Card Germany Apple Gift Card Ireland Apple Gift Card Italy Apple Gift Card Netherlands Apple Gift Card Norway Apple Gift Card Portugal Apple Gift Card Spain Apple Gift Card Sweden Apple Gift Card Switzerland Apple Gift Card UK Arnotts Ireland Arsenal EUR Arsenal Football Club Ask Italian Asterley Bros Brown Thomas Ireland Dunelm UK Ecoswap UK Gaucho UK Homesense Homesense Ireland Homesense UK Employee Benefits Moss UK National Trust River Island River Island Ireland Sephora UK The Body Shop TK Maxx TK Maxx Austria TK Maxx Employee Benefits Austria TK Maxx Employee Benefits Germany TK Maxx Employee Benefits Ireland TK Maxx Employee Benefits Netherlands TK Maxx Employee Benefits Poland TK Maxx Germany TK Maxx Ireland TK Maxx Netherlands TK Maxx Poland TK Maxx UK Employee Benefits Zizzi
Posted Apr 14, 2026 - 12:19 BST
This incident affected: Tillo Content (Content - UK).