Orders failing Amazon USA

Incident Report for Tillo

Resolved

Sales are successful and steady. This incident has now been resolved.

Posted May 07, 2025 - 18:00 BST

Monitoring

The issue has been resolved and we are now monitoring transactions to ensure everything is transacting correctly.

Posted May 07, 2025 - 12:49 BST

Update

We are continuing to work with the processor to resolve the issue and get the brand transacting again.

Posted May 07, 2025 - 12:00 BST

Investigating

We are currently investigating an issue with Amazon USA orders failing. We are in talks with the processor and will provide updates as soon as we are able to.

Posted May 07, 2025 - 09:12 BST

This incident affected: Tillo Content (Content - USA & Canada).