Transactions temporarily paused for multiple GBP/EUR/USD brands

Incident Report for Tillo

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 03, 2026 - 16:37 BST

Identified

The issue has been identified and a fix is being implemented.

Posted Sep 03, 2026 - 16:23 BST

Investigating

We are aware of elevated error rates affecting transaction requests across multiple GBP/EURO/USD brands. Transactions for affected brands have been paused while we investigate the issue.

Our team is actively investigating and working to restore availability.

Affected brands:
Decathlon

Foot Locker

Foot Locker Belgium

Foot Locker France

Foot Locker Germany

Foot Locker Ireland

Foot Locker Italy

Foot Locker Luxembourg

Foot Locker Netherlands

Foot Locker Portugal

Foot Locker Rewards

Foot Locker Spain

Nordstrom

Nordstrom Rack

Starbucks

Posted Sep 03, 2026 - 09:36 BST

This incident affects: Tillo Content (Content - UK, Content - Europe, Content - USA & Canada).