Transactions temporarily paused for Reward Pass

Incident Report for Tillo

Investigating

We are aware of elevated error rates affecting transaction requests across multiple regions. Transactions for affected brands have been paused while we investigate the issue.

Our team is actively investigating and working to restore availability.

Affected brands:
Reward Pass AUD

Reward Pass AUD $500 - $1,500

Reward Pass CAD

Reward Pass CAD $500 - $1,500

Reward Pass EUR

Reward Pass EUR €500 - €1,500

Reward Pass GBP

Reward Pass GBP £500 - £1,500

Reward Pass INR

Reward Pass USD

Reward Pass USD $500-$2,000

Reward Pass Visa USD

Posted Oct 26, 2026 - 09:37 GMT

This incident affects: Tillo Content (Content - UK, Content - Europe, Content - USA & Canada, Content - India, Content - Australia & New Zealand).