Transactions failing across multiple GBP brands

Incident Report for Tillo

Resolved

The processor for these brands has resolved the issue, all products are now re-enabled and processing successfully.

Posted Dec 11, 2025 - 04:38 GMT

Update

We are continuing to investigate this issue.

Posted Dec 10, 2025 - 22:11 GMT

Investigating

We are currently seeing transactions failing across multiple GBP brands. We have reached out to the processor and will share updates here as we learn more.

Affected Brands:
Boots Online
Candy Crush 200 Gold Bars UK
Iceland
Iceland School Lunches
Lululemon UK
Lush UK
Morrisons
Morrisons OV School Lunches
Nando's UK
ODEON
Superdry

Posted Dec 10, 2025 - 18:30 GMT

This incident affected: Tillo Content (Content - UK).