All sales are processing successfully and the processor has confirmed the issue is fully resolved from their side too. We'll close this status page now, but please do get in touch with our service desk via servicedesk@tillo.io if you have any questions at all following today's outages.
Posted Jul 19, 2024 - 18:43 BST
Monitoring
We've been informed that the last remaining brands affected by the outage (US and CAD brands listed below) - should be up and running but are experiencing some intermittent delays.
We've re-enabled the brands and will monitor sales to make sure the success rate is high enough to keep the brands enabled.
Posted Jul 19, 2024 - 18:09 BST
Update
We have been advised that the affected Australian brands have been fixed and are available again.
List of brands below:
Adore Beauty Australia Adrenaline Australia Anaconda Australia Apple Australia Barbeques Galore Australia BCF Australia Be Fit Foods Australia Best Beauty and Wellness Best Restaurants Australia BIG W Blys In-Home Massage Australia Bunnings Australia BWS Australia Catch Australia City Beach Australia Coles Australia Cue Australia Dan Murphy's Australia Dotti Australia Dymocks Australia eBay Australia endota spa Australia Ettitude Australia Flight Centre Australia freedom Australia Fresh Fragrances and Cosmetics Australia Hardtofind Australia Hoyts Lux Australia JAG Australia Jay Jays Australia JB Hi-Fi Just Jeans Australia Kmart Australia Kobo Books Australia LatestBuy Australia Lowes Australia Mr Roses Australia Myer Australia Myer Benefit Australia Pandora Australia Peter Alexander Australia PlayStation Network Australia Portmans Australia Rebel Australia Red Balloon Australia SABA Australia Smiggle Australia Sportitude Australia Sportscraft Australia Spotify Australia Spotlight Australia Supercheap Auto Australia Target Australia The 5th Australia The Good Guys Australia The Iconic Australia TONI&GUY Australia Veronika Maine Australia Wittner Woolworths WISH Australia Xbox Live Australia Youfoodz Australia
Posted Jul 19, 2024 - 17:27 BST
Update
We have been advised that the Currys products are available again. We have re-enabled the below brands and are monitoring sales going through for these.
Some of our Australian brands have also been affected by this outage. We have listed all affected brands below: Adore Beauty Australia Adrenaline Australia Anaconda Australia Apple Australia Barbeques Galore Australia BCF Australia Be Fit Foods Australia Best Beauty and Wellness Best Restaurants Australia BIG W Blys In-Home Massage Australia Bunnings Australia BWS Australia Catch Australia City Beach Australia Coles Australia Cue Australia Dan Murphy's Australia Dotti Australia Dymocks Australia eBay Australia endota spa Australia Ettitude Australia Flight Centre Australia freedom Australia Fresh Fragrances and Cosmetics Australia Hardtofind Australia Hoyts Lux Australia JAG Australia Jay Jays Australia JB Hi-Fi Just Jeans Australia Kmart Australia Kobo Books Australia LatestBuy Australia Lowes Australia Mr Roses Australia Myer Australia Myer Benefit Australia Pandora Australia Peter Alexander Australia PlayStation Network Australia Portmans Australia Rebel Australia Red Balloon Australia SABA Australia Smiggle Australia Sportitude Australia Sportscraft Australia Spotify Australia Spotlight Australia Supercheap Auto Australia Target Australia The 5th Australia The Good Guys Australia The Iconic Australia TONI&GUY Australia Veronika Maine Australia Wittner Woolworths WISH Australia Xbox Live Australia Youfoodz Australia
Posted Jul 19, 2024 - 14:08 BST
Update
Iceland and Morrisons (UK) brands are successful and working as normal. The POS issue has also been resolved.
Posted Jul 19, 2024 - 11:54 BST
Update
Further to the listed brands, we are aware that the following brands are also affected and have been disabled;
Iceland and Morrisons (UK) brands are also affected and have been taken offline.
Posted Jul 19, 2024 - 10:37 BST
Identified
As you may already be aware, Microsoft are experiencing a Global Outage which has taken crucial infrastructure elements offline all over the world.
We are seeing the majority of gift card sales process successfully, however some brands and their processessors have been directly impacted, or suspected to be impacted, we'll post updates on this status page as we learn more.
So far affected brands are as follows:
Currys and Currys B2B (UK)
The following US and CAD Brands:
1-800-PetSupplies.com Adidas USA Albertsons Companies American Eagle® Apple Gift Card Canada Athleta Bakers Square Banana Republic Bed Bath & Beyond Bier Markt Cabela's CA Cadillac Bar Callaway Canyon Creek CB2 Champs Sports Charity Choice Charity on Top Cheryl's Cookies Chuck E.Cheese's Cost Plus World Market Dave & Buster's Dos Caminos Duke's Refresher + Bar Earls Canada East Side Mario's eBay eBay Canada Elephant & Castle Esso Fairmont Hotels & Resorts Foot Locker USA Fruit Bouquets Gander Outdoors GAP USA Golf Town Canada Guitar Center Hard Rock Cafe Harry & David Harvey's Home Depot Canada HomeSense Canada Hooters Hudson's Bay Canada iFLY IMVU Canada Jack Astor's Bar and Grill Joe’s Crab Shack Karma Koin Kelsey's Kigso Canada Kobo Lane Bryant Legal Sea Foods Marshalls Canada Montana's New York Fries Ninety Nine Restaurant & Pub Nintendo Nintendo eShop Canada Old Navy Original Joe's P.F Chang's Piccadilly Pilot Flying J Pinkberry PlayStation® Princess Cruise Lines, Ltd. Raffles Hotels & Resorts Reds Wine Tavern Roblox Canada Saks Fifth Avenue Canada Saks Fifth Avenue OFF 5TH Canada Sam's Club San Luis Resort SCADDABUSH Italian Kitchen & Bar SIR Corp. Sonic USA Soothe Spotify USA State & Main Steak 'n Shake Strip House Swiss Chalet Swissôtel Hotels & Resorts The Cheesecake Factory The Children's Place Canada The Landing Restaurant Group The Loose Moose The Pickle Barrel The Popcorn Factory Tijuana Flats TQ Village Inn® Vudu B2B USA Vudu B2C USA Walmart Wayfair Canada west elm Wine.com Winners Canada Xbox Canada
Posted Jul 19, 2024 - 10:13 BST
This incident affected: Tillo Content (Content - UK, Content - USA & Canada, Content - Australia & New Zealand).