Transactions failing for Currys and Asda products

Incident Report for Tillo

Resolved

This incident has been resolved.
Posted Jun 23, 2026 - 20:44 BST

Monitoring

A fix has been implemented and we are monitoring transactions.
Posted Jun 23, 2026 - 17:28 BST

Identified

The processor has identified the issue and is urgently working on a fix. There is no ETA on resolution at this time, we will update as soon as we have any further information.
Posted Jun 23, 2026 - 14:54 BST

Investigating

We are currently investigating an issue with the processor for Asda and Currys products not transacting correctly.

ASDA B2B Cashback
Asda B2B2C
Asda Employee Benefits
Asda Flu Vaccine
ASDA George
Asda Free School Meal Card
Asda Free School Meal Card OV
Asda Shopping Card UK - Digital Top-Up
Asda Support Card
Asda Rewards and Recognition UK
Asda Shopping Card UK
Asda Shopping Pharmacy
Currys
Currys B2B
Currys Ireland Benefits
Currys Ireland Rewards
Currys - Digital Top-Up
Currys Boostworks
Currys EB
Currys OV

Our team is actively working to identify the cause and restore availability.
Posted Jun 23, 2026 - 09:11 BST
This incident affected: Tillo Content (Content - UK).