Amazon Shopping & Amazon Pay India - Temporarily Disabled

Incident Report for Tillo

Resolved

Transactions have remained stable for both Amazon Shopping and Amazon Pay India. This incident is now resolved.
Posted Feb 03, 2026 - 18:59 GMT

Monitoring

A fix has been implemented, and both brands are now re-enabled. We are currently monitoring transaction stability for both Amazon brands, until we are confident in a full restoration. Further updates to follow.
Posted Feb 03, 2026 - 14:56 GMT

Update

Work continues on the restoration of Amazon Shopping and Amazon Pay India. We are implementing a controlled recovery plan with the processor to ensure service reliability. Both brands will remain unavailable until this is complete
Posted Feb 03, 2026 - 14:05 GMT

Identified

Resolution efforts for Amazon India are ongoing. We are currently finalising a recovery plan with our provider to restore transactions. Both brands will remain disabled for now, we expect to provide a more definitive update tomorrow.
Posted Feb 02, 2026 - 13:45 GMT

Update

Amazon Shopping and Amazon Pay India remain disabled at this time. We have been informed that we expect for the brands to be back online Monday, February 2, 2026.

We will update you here as soon as the switch happens.

Thank you for your patience.
Posted Jan 30, 2026 - 18:11 GMT

Update

Work continues with our processor to resolve the Amazon India transaction issues. Both brands remain offline to prevent further failures. We will share more information as it becomes available.
Posted Jan 29, 2026 - 11:51 GMT

Update

Investigation is ongoing for Amazon India transaction failures. Both services remain disabled as we coordinate a fix with the processor. We will provide further details as the situation develops.
Posted Jan 26, 2026 - 15:40 GMT

Update

Our investigation with the processor is continuing, to ensure that we can resolve this incident as quickly as possible.
Posted Jan 23, 2026 - 12:34 GMT

Investigating

We are currently investigating an issue causing all transactions for Amazon Shopping & Amazon Pay India to fail. Both brands have been temporarily disabled whilst we are working with the processor to get these brands back and transacting as quickly as possible. Further updates will posted as soon as we know more.
Posted Jan 23, 2026 - 09:07 GMT
This incident affected: Tillo Content (Content - India).