The processor has advised this issue has been resolved. We have enabled the brand and will monitor if sales are completing successfully now.
Posted Apr 30, 2025 - 10:14 BST
Update
We are currently still in review for this issue and are actively working to find a resolution.
Posted Apr 29, 2025 - 20:20 BST
Update
We are actively investigating this issue and working to identify a solution.
Posted Apr 29, 2025 - 15:04 BST
Update
This issue is still being investigated and we are currently working on identifying a fix for the issue.
Posted Apr 29, 2025 - 12:40 BST
Investigating
We are currently aware that all transactions for B&Q UK are failing, we have taken the decision to disable the brand whilst we investigate with the processor, and we will provide further update as soon as possible.
Posted Apr 29, 2025 - 09:54 BST
This incident affected: Tillo Content (Content - UK).