Virgin Experience Days transactions temporarily suspended

Incident Report for Tillo

Resolved

This incident has been resolved.

Posted Jul 30, 2026 - 22:20 BST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 30, 2026 - 14:16 BST

Identified

The issue has been identified and a fix is being implemented.

Posted Jul 30, 2026 - 14:12 BST

Investigating

Transactions for Virgin Experience Days have been temporarily paused while we investigate an issue affecting processing. Our team is actively working to identify the cause and restore availability.

Posted Jul 30, 2026 - 09:45 BST

This incident affected: Tillo Content (Content - UK).