Amazon USA transactions failing

Incident Report for Tillo

Resolved

This incident has been resolved. Transactions are now flowing freely.
Posted Oct 20, 2025 - 14:04 BST

Monitoring

The issue has been identified to a global AWS outage. The issue has now been fixed. We have now re-enabled the brand and are monitoring transactions.
Posted Oct 20, 2025 - 11:53 BST

Investigating

We are currently investigating an issue with Amazon USA. The brand has been temporarily disabled while we investigate the issue with the processor.
Posted Oct 20, 2025 - 09:05 BST
This incident affected: Tillo Content (Content - USA & Canada).