XBOX Products GBP failing transactions - Microsoft outage

Incident Report for Tillo

Resolved

All brands have been re-enabled and remain stable. This incident is now resolved.
Posted Oct 30, 2025 - 05:42 GMT

Update

All of the following XBOX brands remain disabled at this time due to the Microsoft outage:

Xbox
Xbox Game Pass Core UK
Xbox Game Pass Ultimate UK
Xbox Live Gold
Xbox Live Gold 3 Months
Posted Oct 29, 2025 - 20:51 GMT

Identified

The issue has been identified - there are severe connectivity issues with Microsoft due to a wider Azure outage. We will continue to monitor the issue and update when we can. All Xbox products have been made unavailable currently.
Posted Oct 29, 2025 - 17:11 GMT

Investigating

We are currently investigating an issue with XBOX and XBOX Game Pass Ultimate with the processor - the brands have been switched off while this is looked into. We will update as soon as possible.
Posted Oct 29, 2025 - 16:50 GMT
This incident affected: Tillo Content (Content - UK).