The issue has been identified and we are working with the processor to ensure a fix is in place as soon as possible.
Posted Aug 26, 2026 - 11:03 BST
Investigating
We are aware of elevated error rates affecting transaction requests across multiple [currency] brands. Transactions for affected brands have been paused while we investigate the issue.
Our team is actively investigating and working to restore availability.
Affected brands:
AUD: 7 Eleven Australia Accor Australia Adore Beauty Australia Adrenaline Australia Airalo Asia Global Card Australia Airalo Australia Airalo Discover Global Australia Airalo EU Global Card Australia Airalo Indonesia Global Australia Airalo Japan Global Australia Airalo New Zealand Global Australia Airalo Thailand Global Australia Airalo US Australia Allkinds Australia Amart Furniture Australia Angus & Coote Australia Apple Australia Auto Barn Australia Aveda (EL) Australia Betta Electrical Australia Big Swing Golf Australia BIG W Bobbie Brown Australia Bonds Australia Bras N Things Australia BWS Australia Cafe Choice Australia City Beach Australia ClassBento Australia Clinique Australia Collins Bookseller Australia Cotton On Australia Country Road Australia Dan Murphy's Australia David Jones Australia Designer Boys Australia DoorDash Australia Dr. Martens Australia Dusk Australia Dymocks Australia Estèe Lauder Australia Event Cinema Australia Everyplate Australia Factorie Australia Flight Centre Australia Foot Locker Australia Forever New Australia freedom Australia Gift A Restaurant Switch Australia Gift A Restaurant Switch Brisbane Gift A Restaurant Switch Melbourne Gift A Restaurant Switch Perth Gift A Restaurant Switch Sydney Goldmark Australia Harris Farm Australia Harvey Norman Australia HelloFresh Australia Hoyts Australia Hubbl Australia Hype DC Australia IGA Australia IKEA Australia Intersport Australia iSubscribe Australia Jaycar Australia JB Hi-Fi Australia Jo Malone (EL) Australia Kathmandu Australia LaMer Australia Laubman & Pank Australia Lorna Jane Australia LUSH Australia Luxury Escapes Australia LYCA ESIM KIT Australia M.A.C Australia Mac by Myer Australia Merrel Australia Michael Hill Jewellers Australia Minecraft Minecoins Australia Minecraft: Java & Bedrock PC edition Australia MITRE 10 Australia Myer Australia Naked Wines Australia NordVPN Australia Nude Lucy Oakley Australia Officeworks Australia Opsm Australia Pandora Australia Platypus Australia Priceline Pharmacy Australia Prouds the Jeweller Australia Puma Australia Red Balloon Australia Restaurant Choice Australia Ripcurl Australia Roblox Australia Seed Australia Seed Hertiage Australia Sephora Australia Shein Australia Shell Australia Sheridan Australia Skechers Australia Sparkpop Australia Sports Direct Australia Sportspower Strandbags Australia Stylerunner Australia SUBTYPE Australia Sunglass Hut Australia Target Australia Temple & Webster Australia The Athletes Foot Australia The Gift of Fun Australia The Good Guys Australia The Iconic Australia The Wine Collective Australia Total Tools Australia Toyworld Australia UGG Australia Vans Australia Village Cinema Australia Weber BBQ Australia Webjet Australia Woolworths Supermarket Australia Woolworths WISH Australia
GBP: Boots Online Candy Crush 200 Gold Bars UK Disney+ UK Iceland Lush UK Morrisons products Nando's UK ODEON Superdry
USD: Abercrombie & Fitch USA Academy Sports + Outdoors USA Advance Auto Parts Alamo Drafthouse Cinemas USA Apple Gift Card USA Aquarium Auntie Anne's AutoZone® Babin's Seafood House Baja Fresh Beans & Brews Benihana USA Bertucci's® Black Angus USA Blaze Pizza USA Blimpie Bloomingdales USA Boscov Bravo Italian Kitchen Brio Italian Grille Brooklyn Pizza Company Bubba Gump Shrimp Co.® Buca di Beppo® Buffalo Wild Wings USA Burger King USA Cabela's Carter's Carvel Catherine's USA Chart House (Landry's Brand) Cheddar's Scratch Kitchen Chevron and Texaco USA Chipotle USA Cinemark Cinnabon Cold Stone Creamery® Cousins Subs USA Cracker Barrel USA Crate and Barrel Crumbl USA Crutchfield CVS Pharmacy® Darden Restaurants, Inc. Dickey's Restaurant Brands Dominos Drybar USA DSW Factor US Famous Dave's® Famous Footwear USA Fanatics Fanatics MLB Shop USA Fanatics NFL Shop USA Fanatics NHL Shop USA Fandango Finish Line USA Firebirds Wood Fired Grill USA Five Guys USA Fricker's GameStop USA GigSky USA GNC USA Go Play Golf USA Goodcents Deli USA GoTo Foods Granite City Brewing USA Grimaldi's Grotto Groupon Grubhub USA Guess USA Hannaford HelloFresh USA Hollister Home Chef HomeGoods USA Hopcat Hot Topic iFIT - Pro 1 Month Membership $39 eGift Card iFIT - Pro 1 Year Membership $396 eGift Card iFIT - Train 1 Month Membership $15 eGift Card iFIT - Train 1Y Membership $144 eGift Card IMVU J. Christopher's USA Jamba Juice Jersey Mikes USA Jiffy Lube® Jtv.Com Kay Jewelers USA Kendra Scott USA KFC USA Kirkland's KOBO USA Kohl's Kona Grill Krispy Kreme La Griglia Landry's Lazy Dog Restaurant USA Lettuce Entertain You Restaurant Group USA LongHorn Steakhouse® Lyft Macaroni Grill USA Macy's USA Main Event USA Margaritaville Marshalls USA McAlister’s McCormick & Schmick's Melting Pot USA Mere Bulles Merridee's Breadbasket Michaels USA Miguel's Restaurant Mitchell's Fish Market Morton's The Steakhouse Office Max / Depot USA Olive Garden® Omaha Steaks OshKosh B'gosh Pacific Sunwear Pappa's Pastini Pastaria Paul Martin's American Grill Pep Boys USA Petco Petsmart PGA TOUR USA Puckett's Grocery Qdoba Quiznos USA Rainforest Cafe® Ray-Ban Razer Gold Red Lobster Red Robin Rent The Runway USA River Crab Blue Water Inn Rubio’s Coastal Grill Ruby Tuesday Ruth's Chris Steak House Saltgrass Steak House® Schlotzsky’s Seasons 52® Shoney's Shutterfly Simms Steakhouse USA Smashburger USA Smoothie King USA Starbucks USA Steak 'n Shake Sunglass Hut USA T.J.Maxx USA Taco Bell USA Target The Cheesecake Factory The Coffee Bean & Tea Leaf® The Container Store USA The Grill The Oceanaire Tire Discounters TJX Brands USA Tommy Bahama Tops Market Total Wine & More USA Tower of America Tractor Supply USA Under Armour USA Valorant Vic & Anthony's W.W. Cousins Williams-Sonoma Brands USA Willie G's Wondery Worldwide Golf USA Xbox Cash Card USA Xbox Cash USA Yard House Zappos.com ZWILLING USA
Posted Aug 26, 2026 - 03:14 BST
This incident affected: Tillo Content (Content - UK, Content - USA & Canada, Content - Australia & New Zealand).