Partial disruption to transactions across ASOS brands

Incident Report for Tillo

Resolved

This incident has been resolved.

Posted Oct 14, 2026 - 23:17 BST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 14, 2026 - 21:00 BST

Investigating

We are currently investigating elevated error rates affecting transactions across ASOS territories. Some partners may experience failed or delayed transaction requests while our team works to identify the root cause.

Affected brands:

ASOS UK
ASOS AU
ASOS DE
ASOS FR
ASOS IT
ASOS NL
ASOS USA

Posted Oct 14, 2026 - 14:50 BST

This incident affected: Tillo Content (Content - UK, Content - Europe, Content - Scandinavia, Content - USA & Canada).