Unplanned Outage for various brands

Incident Report for Tillo

Resolved

This incident has now been resolved.
Posted Feb 04, 2026 - 14:06 GMT

Investigating

Our processor has advised that they are currently experiencing an unplanned outage.

During this period, orders may temporarily fail due to reported connectivity issues. If an order does fail, please retry once the outage has been updated here and marked as resolved.

We apologise for any inconvenience caused and appreciate your understanding.

Please see below for a list of the potentially affected brands:

Albert Heijn Belgium
Albert Heijn Netherlands
B&B Hotels Austria
codice acquisto Google Play
e-carte Google Play
Eduscho Austria
Free2Move Germany
Free2Move Italy
Google Play
Google Play Gutscheincode Austria
Google Play Gutscheincode Switzerland
Home24 Belgium
Home24 France
Home24 Italy
Home24 Netherlands
IKEA Austria
Just Eat
Just Eat Ireland
Nintendo eShop Card Austria
Nintendo eShop Card Denmark
Nintendo eShop Card Finland
Nintendo eShop Card France
Nintendo eShop Card Germany
Nintendo eShop Card Italy
Nintendo eShop Card Norway
Nintendo eShop Card Spain
Nintendo eShop Card Sweden
Nintendo eShop Digital Code Belgium
Nintendo eShop Digital Code Ireland
Nintendo eShop Digital code Netherlands
Nintendo eShop Digital Code Switzerland
Nintendo eShop UK
Nintendo Switch Online
Nintendo Switch Online Denmark
Nintendo Switch Online Finland
Nintendo Switch Online France
Nintendo Switch Online Germany
Nintendo Switch Online Italy
Nintendo Switch Online Norway
Nintendo Switch Online Spain
Nintendo Switch Online Sweden
Nintendo Switch Subscription Austria
Nintendo Switch Subscription Belgium
Nintendo Switch Subscription Ireland
Nintendo Switch Subscription Netherlands
Nintendo Switch Subscription Switzerland
Playstation Store Online Ireland
Playstation Store Online UK
Roblox Belgium
Roblox Denmark
Roblox Finland
Roblox France
Roblox Germany
Roblox Italy
Roblox Netherlands
Roblox Norway
Roblox Spain
Roblox Sweden
Roblox United Kingdom
Shop Apotheke Austria
Sony PlayStation Austria
Sony PlayStation Belgium
Sony PlayStation Denmark
Sony PlayStation Finland
Sony PlayStation France
Sony PlayStation Germany
Sony PlayStation Italy
Sony PlayStation Luxembourg
Sony PlayStation Netherlands
Sony PlayStation Norway
Sony PlayStation Portugal
Sony PlayStation Spain
Sony PlayStation Sweden
Sony PlayStation Switzerland
Spotify
The Golf Gift Card
The National Garden Centre
The Vegan Gift Card
Tinder Gold Austria
Tinder Gold Belgium
Tinder Gold Denmark
Tinder Gold Finland
Tinder Gold Netherlands
Tinder Gold Norway
Tinder Gold Portugal
Tinder Gold Sweden
Tinder Gold Switzerland
Tinder Plus & Gold France
Tinder Plus & Gold Germany
Tinder Plus & Gold Ireland
Tinder Plus & Gold Italy
Tinder Plus & Gold Spain
Tinder Plus & Gold UK
Tinder Plus Austria
Tinder Plus Belgium
Tinder Plus Denmark
Tinder Plus Finland
Tinder Plus Netherlands
Tinder Plus Norway
Tinder Plus Portugal
Tinder Plus Sweden
Tinder Plus Switzerland
Totally Well
Xbox
Xbox Denmark
Xbox Finland
Xbox France
Xbox Game Pass Essential UK
Xbox Game Pass Ultimate UK
Xbox Germany
Xbox Gift Card Germany
Xbox Gift Card Italy
Xbox Gift Card Spain
Xbox Italy
Xbox Norway
Xbox Spain
Xbox Sweden
XeSIM
YouChoose All Access Digital
YouChoose Experiences Digital
YouChoose Fashion & Beauty Digital
YouChoose Food & Drink Digital
YouChoose Gaming VAR Digital UK
zooplus Austria
Posted Feb 04, 2026 - 12:03 GMT
This incident affected: Tillo Content (Content - UK, Content - Europe, Content - Scandinavia).