Transactions temporarily paused for multiple France brands - e-carte Google Play, Nintendo eShop Card France, Roblox France, Sony PlayStation France, Xbox France

Incident Report for Tillo

Resolved

This incident has been resolved.

Posted May 18, 2026 - 08:14 BST

Identified

We are aware of elevated error rates affecting transaction requests across multiple French brands. Transactions for affected brands have been paused while we investigate the issue.

Our team is actively investigating and working to restore availability.

Affected brands:
e-carte Google Play
Nintendo eShop Card France
Roblox France
Sony PlayStation France
Xbox France

Posted May 17, 2026 - 20:16 BST

This incident affected: Tillo Content (Content - Europe).