Temporarily Unable to Issue Waterstones
Incident Report for Tillo
Resolved
Sales are going through successfully. This incident is resolved.
Posted Apr 02, 2024 - 16:41 BST
Monitoring
A fix has been implemented and we have enabled the brand again. We will monitor sales going through.
Posted Apr 02, 2024 - 15:41 BST
Identified
The issue has been identified, and the processor is working as quickly as possible to implement a fix.
Posted Apr 02, 2024 - 11:57 BST
Update
We are waiting for an update from the processor and will post it here when we have it.
Posted Apr 02, 2024 - 09:19 BST
Update
We are continuing to investigate this issue.
Posted Apr 01, 2024 - 21:18 BST
Update
We are continuing to investigate this issue.
Posted Apr 01, 2024 - 17:43 BST
Investigating
We are currently investigating some failures that occured for Waterstones and have temporarily disabled the brand while this is investigated.
Posted Apr 01, 2024 - 02:28 BST
This incident affected: Tillo Content (Content - UK).
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