The processor is working diligently on a fix for this issue, the brands remain disabled at this time.
Posted Mar 05, 2026 - 23:39 GMT
Update
The processor is still working on a fix for this issue. We will update when we have more information.
Posted Mar 05, 2026 - 15:22 GMT
Identified
The issue has been identified with the brands and they are working on a fix. We will update when we have more information.
Posted Mar 04, 2026 - 17:25 GMT
Update
We are continuing to investigate this issue.
Posted Mar 04, 2026 - 10:18 GMT
Update
We continue to investigate this issue and do not have any updates as of yet.
Posted Mar 03, 2026 - 23:19 GMT
Update
We are continuing to investigate this issue alongside the processor.
Posted Mar 03, 2026 - 16:00 GMT
Investigating
We are currently investigating an issue with failing orders for the below brands. We are working alongside the processor to resolve the issue. We will update when we have more information.
AirlineGift AirlineGift AU AirlineGift CA AirlineGift DE AirlineGift EU AirlineGift IE AirlineGift US Bucketlist Gift Australia Bucketlist Gift New Zealand Bucketlist Gift UK Bucketlist Gift USA eLearnGift eLearnGift AU eLearnGift CA eLearnGift DE eLearnGift EU eLearnGift IE eLearnGift US FlystayGift FlystayGift AU FlystayGift CA FlystayGift DE FlystayGift EU FlystayGift IE FlystayGift US HotelsGift HotelsGift AU HotelsGift CA HotelsGift DE HotelsGift EU HotelsGift IE HotelsGift US RentacarGift RentacarGift AU RentacarGift CA RentacarGift DE RentacarGift EU RentacarGift IE RentacarGift US ToursGift ToursGift AU ToursGift CA ToursGift DE ToursGift EU ToursGift IE ToursGift US TripGift TripGift Australia TripGift Canada TripGift Czech Republic TripGift DE TripGift Denmark TripGift EU TripGift Hungary TripGift IE TripGift New Zealand TripGift Norway TripGift Poland TripGift Romania TripGift Sweden TripGift Switzerland TripGift US
Posted Mar 03, 2026 - 11:19 GMT
This incident affects: Tillo Content (Content - UK, Content - Europe, Content - Scandinavia, Content - USA & Canada, Content - Australia & New Zealand).