Unable to issue gift cards for B&M

Incident Report for Tillo

Resolved

Transactions are going through successfully. This incident is resolved.

Posted Jul 24, 2024 - 17:52 BST

Monitoring

A fix has been implemented and we have enabled the brand again. We will monitor sales going through.

Posted Jul 24, 2024 - 16:27 BST

Update

We are continuing to investigate this incident.

Posted Jul 24, 2024 - 14:01 BST

Investigating

We are currently seeing errors when issuing gift cards for B&M. We have temporarily disabled the brand and contacted the processor. We will post further updates here when we know more.

Posted Jul 24, 2024 - 10:24 BST

This incident affected: Tillo Content (Content - UK).