The processor has confirmed that a fix has been implemented, we have seen that all sales have been completing successfully today and this incident is now resolved.
Posted Jul 16, 2024 - 09:27 BST
Update
The investigation into this brand outage is ongoing as a priority. We will continue to share further updates as soon as possible
Posted Jul 15, 2024 - 17:23 BST
Update
We are continuing to investigate this incident with the processor to ensure we can resolve and re-enables sales as soon as possible.
Posted Jul 15, 2024 - 09:46 BST
Update
We are continuing to investigate this issue.
Posted Jul 12, 2024 - 21:43 BST
Update
We are continuing to investigate this incident with the processor to ensure we can resolve and re-enables sales as soon as possible.
Posted Jul 12, 2024 - 16:10 BST
Update
The processor for this brand is continuing to investigate the issue further, as soon as we know we will post further update.
Posted Jul 12, 2024 - 12:55 BST
Update
We are continuing to investigate this issue.
Posted Jul 12, 2024 - 09:45 BST
Investigating
We are currently investigating this issue to ensure we can resolve this as soon as possible. The processor had informed us that a fix had been implemented, however sales are continuing to fail and we have disabled sales for Bigbasket temporarily.
Posted Jul 12, 2024 - 09:45 BST
This incident affected: Tillo Content (Content - India).