Unable to issue Pizza Hut gift cards

Incident Report for Tillo

Resolved

This incident has been resolved.
Posted Sep 15, 2023 - 10:14 BST

Monitoring

The fix has been implemented. We enabled the brand and will monitor if sales go through.
Posted Sep 15, 2023 - 09:47 BST

Update

The processor is still implementing a fix for this issue. They hope to get this resolved tomorrow.
Posted Sep 14, 2023 - 17:01 BST

Update

The processor is still looking into getting this fix implemented. We will update this incident once we have more information.
Posted Sep 14, 2023 - 13:38 BST

Identified

The processor has identified the problem and are waiting for a fix to be implemented.
Posted Sep 14, 2023 - 09:50 BST

Update

The processor is still investigating the issues with Pizza Hut. We will update this incident once we have more information.
Posted Sep 13, 2023 - 15:40 BST

Investigating

We are currently investigating the issue and have temporarily disabled Pizza Hut until we have a resolution.
Posted Sep 12, 2023 - 19:46 BST
This incident affected: Tillo Content (Content - UK).
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