Gift Cards Failing to Load for Several Brands (Including Tesco, ALDI, and M&S)

Incident Report for Tillo

Resolved

This incident has been resolved.
Posted Feb 12, 2026 - 19:15 GMT

Monitoring

Vouchers are now loading across affected brands and can be accessed if users refresh their page.

We will continue to monitor before we resolve this incident officially.
Posted Feb 12, 2026 - 18:44 GMT

Investigating

We are aware that vouchers are failing to load with a timeout error for the brands listed below. We have engaged the processor and will provide updates here as soon as more information becomes available.

ALDI
ALDI Grocery Card
ALDI Ireland
Cineworld UK
Circle K Denmark
Circle K Estonia
Circle K Latvia
Circle K Lithuania
Circle K No Fuel Denmark
Circle K No Fuel Estonia
Circle K No Fuel Latvia
Circle K No Fuel Lithuania
Circle K No Fuel Norway
Circle K No Fuel Poland
Circle K No Fuel Sweden
Circle K Norway
Circle K Poland
M&S
M&S Ireland
M&S UK CB
Tesco
Tesco Lunch Meal Deal
Posted Feb 12, 2026 - 18:33 GMT
This incident affected: Tillo Content (Content - UK, Content - Europe).
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