Partial disruption to transactions across Sports Direct UK, Hobbycraft, Flannels UK, Schuh UK

Incident Report for Tillo

Update

We are currently investigating elevated error rates affecting transactions across multiple brands. Some partners may experience failed or delayed transaction requests while our team works to identify the root cause.

Affected brands:

Sports Direct, Hobbycraft, Schuh UK, Flannels UK

Posted Jun 02, 2026 - 15:50 BST

Update

We have now disabled the brand while the issue is investigated. We will update when we have further information.

Posted Jun 02, 2026 - 14:32 BST

Investigating

We are aware of elevated error rates affecting Sports Direct UK transactions. Some partners may experience failed requests.

We are investigating the root cause of the issue and will update you as we have more information.

Posted Jun 02, 2026 - 14:17 BST

This incident affects: Tillo Content (Content - UK).