Reward Pass transactions temporarily suspended

Incident Report for Tillo

Identified

The issue ha been identified and we are working with the processor for a fix.
Posted Sep 16, 2026 - 15:30 BST

Investigating

Transactions for Reward Pass have been temporarily paused while we investigate an issue affecting processing. Our team is actively working to identify the cause and restore availability.
Posted Sep 16, 2026 - 13:36 BST
This incident affects: Tillo Content (Content - UK).