The issue affecting transactions has been resolved and service has returned to normal.
Posted Apr 06, 2026 - 23:43 BST
Investigating
We are currently investigating elevated error rates affecting transactions across multiple New Zealand brands. Some partners may experience failed or delayed transaction requests while our team works to identify the root cause.
Affected brands: Adore Beauty New Zealand Barkers New Zealand Bodum New Zealand City Beach New Zealand Cotton On Body New Zealand Cotton On Kids New Zealand Cotton On New Zealand Didi Rideshare New Zealand Farmers New Zealand Frank Green New Zealand Glassons New Zealand Hallenstein Brothers New Zealand HelloFresh New Zealand JB Hi-Fi New Zealand M.A.C Cosmetics New Zealand Max Fashion New Zealand Neon New Zealand North Beach New Zealand NZ Restaurants and Dining New Zealand Opsm New Zealand ph360 - New Zealand Platypus New Zealand Redballoon New Zealand Sephora New Zealand Shein New Zealand Spotlight New Zealand Sunglass Hut New Zealand The Athlete's Foot New Zealand Typo New Zealand Wallace Cotton New Zealand Webjet New Zealand
Posted Apr 06, 2026 - 21:00 BST
This incident affected: Tillo Content (Content - Australia & New Zealand).