Love2Shop Rewards Transactions Suspended

Incident Report for Tillo

Update

We are continuing to work on a fix for this issue.

Posted May 13, 2026 - 01:53 BST

Identified

The issue has been identified and we are working alongside the processor on a fix. We will update when we have further information.

Posted May 12, 2026 - 17:11 BST

Investigating

We are aware of elevated error rates affecting Love2Shop Rewards (£) transactions. Because of this, the brand has been temporarily disabled. Our team is actively investigating the root cause.

Posted May 11, 2026 - 20:48 BST

This incident affects: Tillo Content (Content - UK).