Adidas GBP transactions temporarily suspended

Incident Report for Tillo

Resolved

This incident has been resolved.
Posted Apr 21, 2026 - 13:16 BST

Monitoring

A fix has been implemented and the brand has been enabled. We are monitoring transactions.
Posted Apr 21, 2026 - 12:44 BST

Update

The processor have confirmed they are still working on the issue and should have it resolved later today.
Posted Apr 21, 2026 - 10:56 BST

Update

The processor have confirmed they are still working on the issue and should have it resolved soon.
Posted Apr 20, 2026 - 10:42 BST

Update

The processor are still working on a fix.
Posted Apr 19, 2026 - 20:01 BST

Identified

The issue has been identified and the processor is working on a fix.
Posted Apr 19, 2026 - 12:15 BST

Investigating

Transactions for Adidas have been temporarily paused while we investigate an issue affecting processing. Our team is actively working to identify the cause and restore availability.
Posted Apr 19, 2026 - 09:10 BST
This incident affected: Tillo Content (Content - UK).