Transactions temporarily paused for multiple INR brands

Incident Report for Tillo

Resolved

This incident has been resolved.
Posted Nov 13, 2026 - 21:23 GMT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 13, 2026 - 18:56 GMT

Investigating

We are currently investigating this issue.
Posted Nov 13, 2026 - 07:29 GMT

Identified

We are aware of elevated error rates affecting transaction requests across multiple INR brands. Transactions for affected brands have been paused while we investigate the issue.

Our team is actively investigating and working to restore availability.

Affected brands:

Absolute Barbecue India; Ajio India; Allen Solly India; Amazon Fresh India; Amazon Prime India; American Eagle India; Apollo Pharmacy India; Armani Exchange India; Arrow India; Aurelia India; Avast AVG India; Barbeque Nation India; Baskin Robbins India; Bata India; Beauty Scentiments – Chopard India; Beauty Scentiments – DKNY India; Beauty Scentiments – HEYS India; Beauty Scentiments – Salvatore Ferragamo India; Beauty Scentiments – Tommy Hilfiger India; Bhima Jewellers India; Bigbasket India; Bikanervala India; Birkenstock India; Bluestone India; BodyCraft Salon India; BookMyShow India; Cafe Coffee Day India; Chumbak India; Cleartrip India; Costa Coffee India; Croma India; Cult India.
Daily Objects India; Decathlon India; Domino’s Pizza India; Dpauls India; Dune London (Luxe-RBL) India; EaseMyTrip India; Estele India; Euphoria Gold Coin India; Euphoria Jewellery Gold Coin India; Euphoria Jewellery India; Euphoria Jewellery Silver Coin India; Fab Hotels India; fabindia India; Fastrack Bags India; Fastrack India; Femmella; Ferns N Petals India; FirstCry India; FITPASS India; Flipkart India; Flipkart SuperCoin India; Flying Machine India; Forever New India; Fresh Menu India; Giva Gold Jewellery India; GIVA India; Google Play India; Hamleys E-Gift India; Hamleys India; Hammer India; Health and Glow India.
IGP India; Imagine Apple Premium Reseller India; Indian Terrain India; ITC Hotels India; JioHotstar India; Jockey India; Joyalukkas Pure Gold India; Kalyan Gold Jewellery India; KFC India; Lakme Salon India; Lawrence And Mayo India; Levis India; Linen Club India; Lite Bite India; Louis Philippe India; Lulu Hypermarket India; Luxe India; Machaan India; Mainland China India; Makemytrip India; Malabar Gold Coin India; Marriott Hotels India; Mia By Tanishq India; MiniKlub India; Mother Care India; Myntra India; myUpchar Medicines India.
Netmeds India; Nilkamal Homes INR; Nykaa Fashion India; Nykaa India; Nykaa Man India; OLA India; ONLY Apparel India; Organic India; Ornaz India; Pantaloons India; PC Chandra Gems India; PCJ Diamond Jewellery India; PCJ Gold Coin India; PCJ Gold Jewellery India; Pepperfry India; Pizza Hut India; Planet Fashion India; Polar Bear India; Postcard Hotels India; Prestige Smart Kitchen India; PVR Inox Cinemas India; Ratnadeep Super Market India; Relaxo India; Reliance Trends India.
Samsonite India; Skinn India; Skullcandy India; Speedo India; Starbucks India; Sterling Holidays Pvt Ltd India; Steve Madden India; Superdry India; Surat Diamond India; Swathi Hospitality India; Sweet Bengal India; Taj Hotels and Experiences; Taneria India; Tanishq Diamond E-Gift Card; Tanishq Gold and Diamond Jewellery eGift Voucher; Tanishq India; Tata Cliq India; TEGO India; Tgi Fridays India; The Beer Cafe India; The Body Shop India; The Man Company India; Timezone India; Titan India; Toscano India; Trends Footwear India; Trends Junior India; Trends Man India; Trends Women India; Truefitt and Hill India; Urban Ladder India; US Polo Association India; V-Mart India; Van Heusen India; Vijay Sales India; W for women India; Wakefit India; Westside India; Wildcraft India; Zomato India.
Posted Nov 13, 2026 - 07:29 GMT
This incident affected: Tillo Content (Content - India).