Transactions for both Amazon Pay India and Amazon Shopping India have remained stable since being turned back on, with no errors. This incident is now resolved.
Posted Oct 19, 2025 - 09:28 BST
Update
Transactions for both Amazon Pay India and Amazon Shopping India have remained stable since being turned back on, with no errors. This incident is now resolved.
Posted Oct 17, 2025 - 15:45 BST
Monitoring
We have been notified that a fix has been implemented. We have since re-enabled both Amazon Pay and Amazon Shopping India, and will continue to monitor transactions to ensure a fully stable service is confirmed as soon as possible.
Posted Oct 17, 2025 - 13:26 BST
Update
The processor has advised that they are still working to resolve this issue as urgently as possible. We will update this incident once we have more information.
Posted Oct 14, 2025 - 11:50 BST
Update
We are in close communication with the supplier to ensure the issue affecting Amazon India brands, is resolved as soon as possible. We will continue to provide further updates as we know more.
Posted Oct 13, 2025 - 15:55 BST
Update
We are continuing to work alongside the processor on this issue, we are hoping to see a resolution soon. We will update when we have more information.
Posted Oct 10, 2025 - 14:12 BST
Update
The only update today for Amazon Pay is that this it still being worked on by the supplier. We’ll continue to monitor and share any new information as soon as it becomes available.
Posted Oct 07, 2025 - 21:44 BST
Update
We have been advised by the supplier that they are near the end of the changes needed on their end, we expect this brand to be back online shortly. We will notify you here when the brand is officially back online.
Posted Oct 06, 2025 - 23:14 BST
Update
The emergency maintenance affecting these brands is still ongoing and they remain disabled at this time. We are checking for updates on a regular basis.
Posted Oct 03, 2025 - 00:16 BST
Update
The processor advised that they are still investigating this issue. We will update this incident once we have more information.
Posted Oct 01, 2025 - 15:28 BST
Update
The processor advised that they are still investigating this issue. We will update this incident once we have more information.
Posted Oct 01, 2025 - 12:20 BST
Update
The processor advised that they are still investigating this issue. We will update this incident once we have more information.
Posted Oct 01, 2025 - 09:42 BST
Update
Both brands remain disabled at this time. We will provide updates as we know more.
Posted Oct 01, 2025 - 06:31 BST
Update
Amazon Shopping has now also been disabled as emergency maintenance is being carried out. We will continue to provide further updates as soon as we know more. Amazon Pay remains unavailable during this maintenance.
Posted Sep 30, 2025 - 08:55 BST
Identified
Amazon Pay India has been disabled at the suppliers request. We expect the brand to be off for another 24-48 hours while emergency maintenance is performed.
Posted Sep 29, 2025 - 19:11 BST
This incident affected: Tillo Content (Content - India).