Partial disruption to transactions across Sports Direct, Hobbycraft, House of Fraser, Flannels brands

Incident Report for Tillo

Resolved

This issue has now been resolved, transactions are processing normally.

Posted Jun 02, 2026 - 09:10 BST

Update

We are continuing to investigate and will provide further updates as more information becomes available.

Posted Jun 01, 2026 - 23:25 BST

Investigating

We are currently investigating elevated error rates affecting transactions across multiple brands. Some partners may experience failed or delayed transaction requests while our team works to identify the root cause.

Affected brands:

Sports Direct, Hobbycraft, House of Fraser, Flannels

Posted Jun 01, 2026 - 17:25 BST

This incident affected: Tillo Content (Content - UK).