River Island transactions remains stable, we now consider this incident resolved.
Posted Sep 08, 2025 - 21:04 BST
Monitoring
A fix has been implemented, the brand is now available again - we are monitoring transactions
Posted Sep 08, 2025 - 16:52 BST
Update
This issue continues to be investigated.
Posted Sep 08, 2025 - 12:21 BST
Update
The processor is still investigating this issue. We will update this incident when we have more information.
Posted Sep 08, 2025 - 09:00 BST
Update
We are not expecting a fix to be in place until Monday. We will update this status as soon as possible
Posted Sep 06, 2025 - 14:34 BST
Update
This issue continues to be investigated.
Posted Sep 06, 2025 - 09:29 BST
Update
This issue continues to be investigated.
Posted Sep 05, 2025 - 23:02 BST
Update
The processor is still investigating this issue. We will update this incident when we have more information.
Posted Sep 05, 2025 - 16:51 BST
Update
We are continuing to investigate this incident with the processor and we will provide further updates as soon as we know more.
Posted Sep 05, 2025 - 14:19 BST
Update
The processor is still investigating this issue. We will update this incident when we have more information.
Posted Sep 05, 2025 - 12:24 BST
Investigating
We are currently seeing transactions failing for River Island. We have temporarily disabled them and contacted the processor. We will update as soon as we have more information.
Posted Sep 05, 2025 - 10:47 BST
This incident affected: Tillo Content (Content - UK).