Unable to issue Asos multiple regions

Incident Report for Tillo

Resolved

Transactions are successful. This issue is resolved.

Posted Sep 30, 2024 - 12:05 BST

Update

We are continuing to monitor for any further issues.

Posted Sep 30, 2024 - 11:36 BST

Monitoring

The processor has confirmed they have fixed the issue and we have enabled the brands. We will continue to monitor.

Posted Sep 30, 2024 - 11:12 BST

Investigating

We are aware of and actively investigating with the processor, an issue with the following Asos regions, during this time we have disabled the brands, and we will update here as soon as we know more.

- UK
- AU
- DE
- FR
- IT
- NL
- USA

Posted Sep 30, 2024 - 09:39 BST

This incident affected: Tillo Content (Content - UK, Content - Europe, Content - USA & Canada, Content - Australia & New Zealand).