This incident has now been resolved, and all sales are completing successfully.
Posted Oct 18, 2024 - 14:02 BST
Monitoring
The processor has confirmed that the issue has been identified, and a fix put in place. We have enable Sainsbury's and will actively monitor all sales, to ensure that this incident can be declared as resolved as soon as possible.
Posted Oct 18, 2024 - 13:41 BST
Update
The processor for Sainsbury's is continuing to investigate this incident as an urgent priority in order to ensure the issue is resolved as quickly as possible. We will continue to provide updates on this incident as soon as we know more.
Posted Oct 18, 2024 - 13:25 BST
Update
We have disabled the brand for the time being and will update as soon as we can.
Posted Oct 18, 2024 - 11:49 BST
Investigating
We can see that multiple voucher templates for Sainsbury's are incorrect. The processor is aware and are working on this.
Posted Oct 18, 2024 - 11:43 BST
This incident affected: Tillo Content (Content - UK).