Transactions temporarily paused for multiple GBP brands

Incident Report for Tillo

Resolved

This incident has now been resolved. Transactions are flowing freely.
Posted Oct 06, 2026 - 13:00 BST

Monitoring

A fix has been implemented and we are now monitoring transactions.
Posted Oct 06, 2026 - 12:45 BST

Investigating

We are aware of elevated error rates affecting transaction requests across multiple GBP brands. Transactions for affected brands have been paused while we investigate the issue.

Our team is actively investigating and working to restore availability.

Affected brands:

Argos
B&Q Ireland
B&Q UK
Habitat
Sainsbury's
Sainsburys Fuel Payment Card
Argos Benefits
Argos Cashback
Argos New Business
Argos Rewards
Argos x Revolut
Argos YouChoose
B&Q UK - Digital Top-Up
Habitat Cashback
Habitat New Business
Habitat Rewards
Habitat YouChoose
Sainsbury's Cashback - Digital Top-Up
Sainsbury's Cashout
Sainsbury's Employee Benefits
Sainsbury's Employee Benefits - Digital Top-up
Sainsbury's Groceries eGift Card
Sainsbury's Groceries eGift Card - IC
Sainsbury's New Business
Sainsbury's Rewards
Sainsbury's x Revolut
Sainsburys Cashback
Posted Oct 06, 2026 - 11:08 BST
This incident affected: Tillo Content (Content - UK).