A fix has been implemented and we are now monitoring SAR transactions.
Posted Feb 23, 2026 - 14:50 GMT
Investigating
We are currently seeing failures for several SAR brands in our catalogue. Previously purchased vouchers are failing to load, along with any new requests.
We have identified the issue and are working towards a resolution. We will provide updates here as soon as more information becomes available.
Afected brands are as follows: Abdul Samad Al Qurashi Saudi Arabia AbdulGhani Heritage Jewelry Saudi Arabia AbdulGhani The Great House for Gold and Jewelry Saudi Arabia Aeropostale Saudi Arabia Airalo Saudi Arabia AirlineGift Saudi Arabia Al Badr Optical Saudi Arabia Al Fakherah High-end Gents Tailoring Saudi Arabia Al Rugaib Furniture Saudi Arabia Al Shaya Watches Saudi Arabia Almajed for Oud Saudi Arabia Almanea Saudi Arabia almatar Saudi Arabia Almosafer Saudi Arabia Alrimaya Saudi Arabia Alsanidi Saudi Arabia Alshaya Group Gift Card Saudi Arabia Amazon Saudi Arabia Anghami Saudi Arabia Anoosh Saudi Arabia Apparel Gift Card Saudi Arabia Ardene Saudi Arabia AshjarGifts Saudi Arabia Ashley Homestore Saudi Arabia Babies R Us Saudi Arabia Babyshop Saudi Arabia Balabala Saudi Arabia Base & Boon Saudi Arabia Bath & Body Works Saudi Arabia Beverly Hills Polo Club Saudi Arabia Birkenstock Saudi Arabia Blooming Wear Saudi Arabia Blue Gift eCard Saudi Arabia BLUEAGE Saudi Arabia Body Masters Saudi Arabia BRAND BAZAAR Saudi Arabia Brands For Less Saudi Arabia Calvin Klein Saudi Arabia Carrefour Saudi Arabia Centrepoint Saudi Arabia Circle Nail Bar Saudi Arabia Cobone Saudi Arabia Crocs Saudi Arabia Daily Mealz Saudi Arabia Danube Saudi Arabia Diplomat Patisserie Saudi Arabia Dune London Saudi Arabia eLearnGift Saudi Arabia eXtra Saudi Arabia Eyewa Saudi Arabia FACES Saudi Arabia Farm Superstores Saudi Arabia FirstCry Saudi Arabi Florina Saudi Arabia Flyin Saudi Arabia FlystayGift Saudi Arabia Foot Locker Saudi Arabia Giordano Saudi Arabia GUESS Saudi Arabia H&M Saudi Arabia HADDAD Saudi Arabia Hassan Al-Nemer Diamond Jewelry Saudi Arabia Hassan Al-Nemer Gold Jewelry Saudi Arabia Home Box Saudi Arabia Home Centre Saudi Arabia HotelsGift Saudi Arabia Hugo Boss Saudi Arabia HungerStation Saudi Arabia Jarir Bookstore Saudi Arabia Jo Spa Saudi Arabia Joyalukkas Saudi Arabia Kaafmeem Saudi Arabia Kaia Spa Saudi Arabia Kunooz Pharmacy Saudi Arabia L'Occitane Saudi Arabia Lacoste Saudi Arabia Latt Liv Saudi Arabia Levi's Saudi Arabia Lifestyle Saudi Arabia LuLu Hypermarket Saudi Arabia Maje Saudi Arabia Malabar Gold & Diamonds Saudi Arabia Malath Insurance Saudi Arabia Marks & Spencer Saudi Arabia Max Saudi Arabia McAfee Internet Security Saudi Arabia McAfee Total Protection Saudi Arabia Microsoft Xbox Live Gift Card (SAR) Saudi Arabia Microsoft Xbox Live Gift Card (USD) Saudi Arabia Modern Electronics Saudi Arabia Muse Saudi Arabia Nahdi Pharmacies Saudi Arabia NARS Saudi Arabia Naturalizer Saudi Arabia Noon Saudi Arabia O 100 Perfumes Saudi Arabia Outies Saudi Arabia Patchi Saudi Arabia Petromin Express Saudi Arabia Polo Ralph Lauren Saudi Arabia QiDZ Saudi Arabia R&B Saudi Arabia REDTAG Saudi Arabia Reef Perfumes Saudi Arabia RentacarGift Saudi Arabia RINA Saudi Arabia Rituals Saudi Arabia Saadeddin Pastry Saudi Arabia SACO Saudi Arabia Sandro Saudi Arabia Sawa Card Saudi Arabia Semir Saudi Arabia Shahid Saudi Arabia Shahid Sports Package Saudi Arabia SHEIN Saudi Arabia ShoeMart Saudi Arabia Shoexpress Saudi Arabia Shukran Gift Card Saudi Arabia Skechers Saudi Arabia Smiles Tourist Saudi Arabia Sony PlayStation Wallet Top-Ups Saudi Arabia Splash Saudi Arabia STARBUCKS Saudi Arabia STARZPLAY Saudi Arabia Styli Saudi Arabia Sun&Sand Sports Saudi Arabia Swarovski Saudi Arabia Sweater Saudi Arabia Tamimi Markets Saudi Arabia Tanagra Saudi Arabia Ted Baker Saudi Arabia Tennisat Saudi Arabia Tommy Hilfiger Saudi Arabia Tory Burch Saudi Arabia ToursGift Saudi Arabia Toys R Us Saudi Arabia TripGift Saudi Arabia Ubuy Saudi Arabia Under Armour Saudi Arabia VogaCloset Saudi Arabia VOX Cinemas KSA Saudi Arabia Watsons Saudi Arabia Whites Saudi Arabia Zain Card Saudi Arabia
Posted Feb 20, 2026 - 20:10 GMT
This incident affected: Tillo Content (Content - Middle East).