Transactions temporarily paused for multiple CAD brands

Incident Report for Tillo

Update

We are continuing to investigate this issue.
Posted Aug 16, 2026 - 20:00 BST

Investigating

We are aware of elevated error rates affecting transaction requests across multiple CAD brands. Transactions for affected brands have been paused while we investigate the issue.

Our team is actively investigating and working to restore availability.

Affected brands:
Best Buy URL only Canada

Best Buy URL only Canada (FR)

Cactus Club Cafe Canada

Cactus Club Cafe Canada (Fr)

Decathlon Canada

Decathlon Canada (Fr)

Dynamite Clothing Canada

Dynamite Clothing Canada (FR)

EB Games® Canada

EB Games® Canada (FR)

Farm Boy Canada

Farm Boy Canada (FR)

Garage Canada

Garage Canada (FR)

Guess Canada

Guess Canada (Fr)

Harry Rosen Canada

Harry Rosen Canada (Fr)

Joey's Restaurants Canada

Joey's Restaurants Canada (Fr)

Kernels Popcorn Canada

Kernels Popcorn Canada (Fr)

La Senza Canada

La Senza Canada (FR)

La Vie En Rose Canada

La Vie En Rose Canada (Fr)

Landmark Cinemas Canada

Landmark Cinemas Canada (FR)

Local Public Eatery Canada

Mark's Work Wearhouse eGift Canada

Pizza Pizza Ltd Canada

Pizza Pizza Ltd Canada (Fr)

Porter Airlines Canada

Porter Airlines Canada (FR)

SAIL Canada

SAIL Canada (Fr)

Skip eGift Canada

Skip eGift Canada (FR)

Sportchek Canada

Valorant Canada

Xbox Canada
Posted Aug 15, 2026 - 15:27 BST
This incident affects: Tillo Content (Content - USA & Canada).