Unable to issue gift cards for multiple Indian brands
Incident Report for Tillo
Resolved
Further brands have now been re-enabled as the processor has identified the issue and implemented a fix. Sales for these brands are completing successfully, as such we will mark this incident as resolve.


Allen Solly India
Bluestone India
Chumbak India
fabindia India
Helios India
HiDesign India
More India
aeropostale India
allen-solly India
amazon-pay India
arrow India
aurelia India
barbeque-nation India
bluestone India
bodycraft India
bookmyshow India
cafe-coffee-day India
chumbak India
cleartrip India
fabindia India
fastrack India
flying-machine India
helios India
hidesign India
himalaya India
jack-and-jones India
joyalukkas India
lakme-salon India
levis India
louis-philippe India
makemytrip India
more India
nykaa India
only-apparel India
pantaloons India
prestige-smart-kitchen India
taj-hotels India
tanishq India
the-body-shop India
the-man-company India
titan India
van-heusen India
vero-moda India
w-for-women India
Posted Aug 30, 2024 - 16:54 BST
Identified
We are continuing to investigate this incident to ensure this is fully resolve as quickly as possible. The following brands have been resolved and re-enabled, as such we will be monitoring transactions for these brands. As soon as we have further information on the remaining brands, we will provide further updates here.

Allen Solly India
Bluestone India
Chumbak India
fabindia India
Helios India
HiDesign India
More India
Posted Aug 29, 2024 - 16:31 BST
Update
We are continuing to investigate this issue.
Posted Aug 27, 2024 - 22:42 BST
Update
This incident is actively being investigated with the processor, in. order for us to be able to confirm a resolution as quickly as possible. As soon as we know more, we will provide further updates.
Posted Aug 27, 2024 - 16:22 BST
Update
We are continuing to investigate this incident with one of our Indian content providers, in the meantime we have temporarily disabled the following brands, whilst we work to resolve this issue;


109F India
3M Car Care India
A.himanshu India
Accor Plus India
AD ANNUAL SUBSCRIPTION India
ALDO Accessories India
Allen Solly India
Archies India
Baskin Robbins India
Bata India
Beverly Hills Polo Club India
BIBA India
Big Bazaar India
Bigbasket India
Bluestone India
Brand Factory India
Business Today India
Call Health India
CALL IT SPRING India
Celio India
Central India
Chaayos India
CHARLES and KEITH India
Chumbak India
CNT ANNUAL SUBSCRIPTION India
Cosmopolitan India
Croma India
Crossword India
Fab Hotels India
fabindia India
FBB India
Femina English India
Femina Tamil India
Filmfare English India
Four Fountain Spa India
Gaana E-Gift Card - Rs. 249 India
Gaana E-Gift Card - Rs. 399 India
Gadgets and Gizmos India
Gant India
Gap India
Good Homes India
Goomo India
GQ ANNUAL SUBSCRIPTION India
Grazia India
Happy Valley India
Harper's Bazaar India
Helios India
Hello! India
HiDesign India
Home & Design Trends Magzine India
Home Centre India
Hush Puppies India
I can Stay India
India Today English - Digital Subscription India
India Today Hindi - Digital Subscription India
INGLOT India
IZOD India
Kalyan Diamond Jewellery India
Kalyan Gold Jewellery India
Kama Ayurveda India
La Senza India
Lonely Planet India
Lotto India
Machaan India
Mainland China India
Mani's Dum Biryani India
Mobile Recharge India
More India
New Balance India
Nike India
Nu ayurveda India
Pavers England India
Pizza Hut India
Planet Fashion India
Raymond India
Reader's Digest India
Relaxo India
Shoppers Stop India
Sigree India
Spar Hypermarket India
Sri Jagdamba Pearls India
Sweet Bengal India
Talwalkars India
Tgi Fridays India
The Beer Cafe India
The Serai India
Ticket New India
Top Gear India
United Colors of Benetton India
US Polo Assn India
Viveks India
VLCC India
VOGUE ANNUAL SUBSCRIPTION India
Voylla India
William Penn India
Woodland India
Work Express India
Your Holiday Dealz India
Zee5 12 month subscription India
Zee5 6 month subscription India
Zivame India
Posted Aug 27, 2024 - 12:05 BST
Investigating
We are seeing errors when issuing gift cards for Bigbasket India. We've temporarily disabled the brand and contacted the processor. As soon as we learn more we will update this incident.
Posted Aug 27, 2024 - 08:50 BST
This incident affected: Tillo Content (Content - India).